--- title: "PIRO Fusion Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about PIRO Fusion Software - reviews, pricing plans, popular comparisons to other Jewelry Store Management products and more." source_url: "https://www.capterra.com/p/236081/PIRO-Fusion/" page_type: "product" language: "en" --- # PIRO Fusion Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) PIRO Fusion ## What is PIRO Fusion? PIRO Fusion is a jewelry ERP and inventory software built for manufacturers, retailers, and wholesalers who need one system to manage inventory, production, repairs, custom orders, and purchasing. It replaces disconnected spreadsheets and standalone apps with a single source of truth, so teams can track every job, control costs, and deliver on time. Because PIRO Fusion is built to connect, you can add the modules that match how you sell and grow: PIRO Retail for point-of-sale, PIRO Clienteling to manage the full customer lifecycle, and specialist add-ons such as e-commerce, QuickBooks, GIA, RapNet and the PIRO API. Data flows automatically between modules, which means fewer re-entries, fewer errors and a smoother experience for both staff and customers. With implementation, training and ongoing support included, PIRO helps teams get up and running fast and adapt the system as they grow. ## What is PIRO Fusion used for? [Jewelry Store Management](https://www.capterra.com/jewelry-store-management-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $299 Other, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for PIRO Fusion?[Manage this product listing](https://www.g2.com/products/piro-fusion/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### PIRO Fusion 3.8 (4) VS. [4.8 (73)](https://www.capterra.com/p/118049/wJewel/reviews/) Starting Price $299 Other, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.3 (4) Ease Of Use 4.8 (47) Value For Money 3.3 (3) Value For Money 4.8 (47) Customer Service 3.8 (4) Customer Service 4.9 (47) ## PIRO Fusion alternatives [3.8 (728)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 68% of reviewers rated it above 4 stars [4.8 (72)](https://www.capterra.com/p/139779/artcloud/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [5.0 (27)](https://www.capterra.com/p/161220/Valigara-Online-Jewelry-Manager/reviews/) Starting price $500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [The Jewel Software](https://www.capterra.com/p/201863/The-Jewel-Software/) [4.9 (47)](https://www.capterra.com/p/201863/The-Jewel-Software/reviews/) Starting price $1500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/201863/The-Jewel-Software/) ## FAQs about PIRO Fusion Overview ### What company size and specific industries is PIRO Fusion built for? PIRO Fusion is designed for jewelry businesses of different sizes, including manufacturers, wholesalers, retailers, online retailers, and casting companies. It fits organizations in the jewelry industry that need software tailored to production, sales, distribution, and retail operations across these specialized sectors. Features and Usability ### What are the key features of PIRO Fusion? PIRO Fusion offers point of sale (POS), inventory management, sales order management, and billing & invoicing for retail operations. It also includes repair tracking, catalog management, barcode/ticket scanning, and price/margin management, plus accounting, CRM, reporting & statistics, and third-party integrations for jewelry store workflows. Integrations ### Which third-party tools and platforms does PIRO Fusion integrate with? PIRO Fusion integrates with 12 third-party tools across shipping, CRM, commerce, accounting, and communications. Key integrations include FedEx Ship Manager, HubSpot CRM, Shopify, QuickBooks Online, Xero, TaxJar, Twilio, RingCentral Engage Voice, JOOR, and Listing Mirror. Getting Started and Support ### What training and onboarding options does PIRO Fusion offer? PIRO Fusion provides live online sessions, documentation, and videos for training. Live online sessions support guided instruction, documentation offers written reference material, and videos give teams a visual way to review features and steps at their own pace. Getting Started and Support ### What customer support options does PIRO Fusion offer? PIRO Fusion provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback about support experience is available in the catalog data, so channel availability can be described, but user satisfaction, response speed, and helpfulness cannot be assessed. ## Features AI summary Based on 80 Jewelry Store Management reviews Capterra data shows that buyers of jewelry store management software rank the following features as their top priorities: - **Inventory Tracking** (**61%** of reviewers rated this feature as critical) - **Multi-Store** (**81%**) - **Data Synchronization** (**67%**) PIRO Fusion supports all three features that reviewers rate most highly: **Inventory Tracking**, **Multi-Store**, and **Data Synchronization**. Together, these capabilities help jewelry businesses keep stock accurate across locations, coordinate operations between stores, and maintain consistent data throughout the system, allowing teams to make faster decisions and manage daily retail activity more efficiently. Accounting 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Data Import/Export 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Import and export data to and from software applications Pricing Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Tool used to determine accurate pricing and product eligibility for borrowers Alerts/Notifications 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Inventory Management 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Label Printing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Process of printing custom labels through various methods. PIRO Fusion 45 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Management: Store and organize information about customers and previous interactions - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - For Jewelry Stores: Specifically for jewelry store management - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Label Printing: Process of printing custom labels through various methods. - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Multi-Store: Manage multiple teams and operations from a central location - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Pricing Management: Tool used to determine accurate pricing and product eligibility for borrowers - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Purchase Order Management: Create, send, and track purchase orders and their statuses - Receipt Management: Upload, track, and submit receipts in a central database - Repair Tracking: Allows service businesses to track ongoing repairs - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Rewards Management: Strategize and implement rewards for returning customers, employees and other members - Sales Order Management: An order generated by a seller to a customer, containing details about products or services - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Stock Management: Manage the buying, selling, and holding of stocks - Supplier Management: Manage all supplier data and operations - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. --- Get Advice We can help you find the software with the features you need. Features 3.5 (4) 3.5 Based on 4 reviews ## Pricing Value for money 3.3 (3) Free Trial Starting from $299.00 Other,Per Month Value for money 3.3 (3) 3.3 Based on 3 reviews ## Integrations [ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[ TaxJar](https://www.capterra.com/p/163419/TaxJar/)[ FedEx Ship Manager](https://www.capterra.com/p/210794/FedEx-Ship-Manager/)[ RingCentral Engage Voice](https://www.capterra.com/p/242187/RingCentral-Engage-Voice/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.8 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.8 (4) 3.8 Based on 4 reviews ## User reviews Overall rating 3.8 Based on 4 reviews Filter by rating 5(2) 4(1) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent MB Mallory B. Production Manager Luxury Goods & Jewelry ### "Recouped My Time" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 November 24, 2025 Our project manager from Piro was wonderful to work with. Getting Piro set up with all of our data was a big undertaking, but she walked me through it and we're now ironing out the final kinks to make everything run smoothly. I've already recouped a lot of my time using Piro, as have our other employees that rely on the system. I'm excited to continue using Piro and see the compounding benefits that come along with using an advanced ERP system. Pros Piro has significantly decreased the amount of time it takes to input jobs into our system, which is the main reason we wanted to get the software for our company. It has also decreased the amount of time it takes to create complex quotes, and I'm finding more and more time in my day to work on other tasks. Cons There are some limitations of the software as it is and certain functions that seem like they should be part of the system but are considered custom developments and cost extra. The Piro team is very solution-oriented and can do the custom developments you need, and we were able to find work-arounds to most of our issues, but keep this in mind. I also wish there was a Piro app for our timekeepers to use as the functionality on a tablet is not the best. Switched from [Trello](https://www.capterra.com/p/211559/Trello/) We needed a more robust system that could handle automated pricing and quoting. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LA Lynn A. Graphic Designer Apparel & Fashion ### "Stop Using Spreadsheets! GoPIRO!" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 9, 2024 Excellent! We got off to a rough start with the on-boarding but when we voiced our concerns the sales and management team were quick to get us what we needed. Pros Information about our inventory and any given product is only a click or two away. The time required to find a bit of data has been reduced significantly! Cons The terminology doesn't match with what we've been using, though I do understand the need for a standard. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KR Kelsey R. Repairs and Returns Manager Luxury Goods & Jewelry ### "Piro was great to work with! Would definitely recommend to other companies." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 8, 2024 Our rep \[sensitive content hidden\] was phenomenal and made what would feel like an incredibly overwhelming project seem pretty straight forward and doable. She was extremely organized and would follow through on deadlines, providing answers to questions she needed to research, and was always very punctual with meetings. We now have the ability to internally track where exactly our orders are as well as have the functionality to provide our clients with automated email updates on the progress of their order which greatly improves the customer experience! They were able to custom code some very specific functions for us that made using Piro Fusion much easier and faster on our end. While we had to pay for the custom coding of these the pricing seemed very fair and in the long run was completely worth it in order for us to be the most efficient. Pros \- Ability to custom code different features & functions to fit what we needed best - Punctuality and organization of our rep(s) - Incredibly quick response time from their support team - Software & functionality is easy to use and pretty intuitive Cons Really the only con I can think of is there were some basic (in my opinion) functions that I was surprised didn't exist in the software already, but we were able to get those coded out and it wasn't a big deal! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LL Laura L. Founder Retail ### "Avoid PIRO at all costs!" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 23, 2024 Extremely negative, would recommend anyone looking for a jewellery ERP to go elsewhere. Pros Sadly there are no pros, we were never able to actively use the system. After years of back and forth the team has failed to fulfil any of the basic promises or requirements in their original scope. Cons Terrible customer service and business values with no commitment to exploring proactive solutions to achieve a basic level of fulfilment. They have stonewalled any attempts to progress the dialogue and have an arrogant and small minded view towards problem solving - once you have paid for the software it is 'not their problem' even if you have never been able to use it! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 11, 2024 We share Laura's frustration with the project, which stems from several factors. 1. Project management: Our customer service had to deal with at least 5-6 different contacts from Laura’s company. We began with 2 project managers who disappeared, and new ones appeared without prior knowledge of the project’s scope. This inconsistency led to struggles, with Laura only getting involved on a high level after 1.5 years. 2. Employee pushback: The company is in London, but PIRO was to be used in India. We faced strong resistance from the Indian staff, who constantly rejected the PIRO team's proposed solutions. It seemed headquarters pushed the project, but the end users opposed it. 3. Scope changes: The original scope involved automating order processes, but Laura's team kept requesting extensive customizations on order and inventory management. Despite agreeing on a checklist, new demands persisted without the willingness to pay. After investing months of unpaid work, we paused the project. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.