# PIRO Fusion Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about PIRO Fusion Software - reviews, pricing plans, popular comparisons to other Jewelry Store Management products and more. Source: https://www.capterra.com/p/236081/PIRO-Fusion --- # PIRO Fusion Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) PIRO Fusion ## What is PIRO Fusion? PIRO Fusion is a unique, cloud-based jewelry software. Its customizable system configuration allows all segments of the jewelry industry, from manufacturing to wholesale and retail, to use it. From order intake to order management, PIRO Fusion can handle all operational stages, including manufacturing, inventory management, invoicing, and shipping. It also provides other jewelry-specific functionalities, such as memo (consignment) management and market-based pricing for metals and diamonds. The POS component (PIRO Retail) gives retailers a clean front-end sales tool. At the same time, the back-office part helps them organize and automate essential operations such as repair and custom order tracking, full inventory management, purchasing, and much more. This software would be worthless without a dedicated team. From implementation and reliable support services to custom development, you will have a team that truly understands jewelers' needs and supports you every step of the way. ## What is PIRO Fusion used for? [Jewelry Store Management](https://www.capterra.com/jewelry-store-management-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $299 Other, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for PIRO Fusion?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.gopiro.com&name=PIRO Fusion) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### PIRO Fusion 3.8 (4) VS. [4.8 (72)](https://www.capterra.com/p/118049/wJewel/reviews/) Starting Price $299 Other, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.3 (4) Ease Of Use 4.8 (47) Value For Money 3.3 (3) Value For Money 4.8 (47) Customer Service 3.8 (4) Customer Service 4.9 (47) ## PIRO Fusion alternatives [3.8 (719)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 68% of reviewers rated it above 4 stars Highest Rated [5.0 (27)](https://www.capterra.com/p/161220/Valigara-Online-Jewelry-Manager/reviews/) Starting price $500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.7 (35)](https://www.capterra.com/p/151174/Orderry/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.8 (72)](https://www.capterra.com/p/139779/artcloud/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Accounting 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Data Import/Export 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Import and export data to and from software applications Pricing Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Tool used to determine accurate pricing and product eligibility for borrowers Alerts/Notifications 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Inventory Management 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Label Printing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Process of printing custom labels through various methods. PIRO Fusion 33 features Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Scan barcodes to ensure accurate pricing and label tracking Create, manage, and send invoices or bills to customers Create and manage digital catalog of products/services with their details, specifications, and price Tracking, calculating, and paying commissions and earnings to employees Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Access previous interactions or concerns to maintain customer relationships Store and organize information about customers and previous interactions Alter the layout and content of reports Import and export data to and from software applications Track products that are for sale at a reduced price or part of coupon promotions Digitally sign online documents Specifically for jewelry store management Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Process of printing custom labels through various methods. Manage multiple teams and operations from a central location Accept and process customer payments for products or services using hardware and software Track and manage the profit margin between the cost of a product and its selling price. Tool used to determine accurate pricing and product eligibility for borrowers Create, send, and track purchase orders and their statuses Upload, track, and submit receipts in a central database Allows service businesses to track ongoing repairs An order generated by a seller to a customer, containing details about products or services Manage the buying, selling, and holding of stocks Manage all supplier data and operations Set up connections to third-party platforms to improve business processes Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Get Advice We can help you find the software with the features you need. Features 3.5 (4) 3.5 Based on 4 reviews ## Pricing Value for money 3.3 (3) Free Trial Basic $299.00 Other,Per Month Value for money 3.3 (3) 3.3 Based on 3 reviews ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ TaxJar](https://www.capterra.com/p/163419/TaxJar/)[ FedEx Ship Manager](https://www.capterra.com/p/210794/FedEx-Ship-Manager/)[ JOOR](https://www.capterra.com/p/229806/JOOR/)[ Listing Mirror](https://www.capterra.com/p/174621/Listing-Mirror/)[ Lingo](https://www.capterra.com/p/186211/Lingo/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.8 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.8 (4) 3.8 Based on 4 reviews ## User reviews Overall rating 3.8 Based on 4 reviews Filter by rating 5(2) 4(1) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent MB Mallory B. Production Manager Luxury Goods & Jewelry ### "Recouped My Time" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 November 24, 2025 Our project manager from Piro was wonderful to work with. Getting Piro set up with all of our data was a big undertaking, but she walked me through it and we're now ironing out the final kinks to make everything run smoothly. I've already recouped a lot of my time using Piro, as have our other employees that rely on the system. I'm excited to continue using Piro and see the compounding benefits that come along with using an advanced ERP system. Pros Piro has significantly decreased the amount of time it takes to input jobs into our system, which is the main reason we wanted to get the software for our company. It has also decreased the amount of time it takes to create complex quotes, and I'm finding more and more time in my day to work on other tasks. Cons There are some limitations of the software as it is and certain functions that seem like they should be part of the system but are considered custom developments and cost extra. The Piro team is very solution-oriented and can do the custom developments you need, and we were able to find work-arounds to most of our issues, but keep this in mind. I also wish there was a Piro app for our timekeepers to use as the functionality on a tablet is not the best. Switched from [Trello](https://www.capterra.com/p/211559/Trello/) We needed a more robust system that could handle automated pricing and quoting. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LA Lynn A. Graphic Designer Apparel & Fashion ### "Stop Using Spreadsheets! GoPIRO!" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 9, 2024 Excellent! We got off to a rough start with the on-boarding but when we voiced our concerns the sales and management team were quick to get us what we needed. Pros Information about our inventory and any given product is only a click or two away. The time required to find a bit of data has been reduced significantly! Cons The terminology doesn't match with what we've been using, though I do understand the need for a standard. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KR Kelsey R. Repairs and Returns Manager Luxury Goods & Jewelry ### "Piro was great to work with! Would definitely recommend to other companies." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 8, 2024 Our rep \[sensitive content hidden\] was phenomenal and made what would feel like an incredibly overwhelming project seem pretty straight forward and doable. She was extremely organized and would follow through on deadlines, providing answers to questions she needed to research, and was always very punctual with meetings. We now have the ability to internally track where exactly our orders are as well as have the functionality to provide our clients with automated email updates on the progress of their order which greatly improves the customer experience! They were able to custom code some very specific functions for us that made using Piro Fusion much easier and faster on our end. While we had to pay for the custom coding of these the pricing seemed very fair and in the long run was completely worth it in order for us to be the most efficient. Pros \- Ability to custom code different features & functions to fit what we needed best - Punctuality and organization of our rep(s) - Incredibly quick response time from their support team - Software & functionality is easy to use and pretty intuitive Cons Really the only con I can think of is there were some basic (in my opinion) functions that I was surprised didn't exist in the software already, but we were able to get those coded out and it wasn't a big deal! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LL Laura L. Founder Retail ### "Avoid PIRO at all costs!" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 23, 2024 Extremely negative, would recommend anyone looking for a jewellery ERP to go elsewhere. Pros Sadly there are no pros, we were never able to actively use the system. After years of back and forth the team has failed to fulfil any of the basic promises or requirements in their original scope. Cons Terrible customer service and business values with no commitment to exploring proactive solutions to achieve a basic level of fulfilment. They have stonewalled any attempts to progress the dialogue and have an arrogant and small minded view towards problem solving - once you have paid for the software it is 'not their problem' even if you have never been able to use it! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 11, 2024 We share Laura's frustration with the project, which stems from several factors. 1. Project management: Our customer service had to deal with at least 5-6 different contacts from Laura’s company. We began with 2 project managers who disappeared, and new ones appeared without prior knowledge of the project’s scope. This inconsistency led to struggles, with Laura only getting involved on a high level after 1.5 years. 2. Employee pushback: The company is in London, but PIRO was to be used in India. We faced strong resistance from the Indian staff, who constantly rejected the PIRO team's proposed solutions. It seemed headquarters pushed the project, but the end users opposed it. 3. Scope changes: The original scope involved automating order processes, but Laura's team kept requesting extensive customizations on order and inventory management. Despite agreeing on a checklist, new demands persisted without the willingness to pay. After investing months of unpaid work, we paused the project. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)