---
title: "PitneyTrack Inbound Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about PitneyTrack Inbound Software - reviews, pricing plans, popular comparisons to other CRM products and more."
source_url: "https://www.capterra.com/p/236132/SendSuite-Tracking-Online/"
page_type: "product"
language: "en"
---

# 

 PitneyTrack Inbound Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on September 16, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)

PitneyTrack Inbound

## What is PitneyTrack Inbound?

SendSuite Tracking Online is a cloud-based inbound package tracking software by Pitney Bowes designed for organizations that want to streamline mail operations, ensure accountability, and eliminate questions about package arrival. This package tracking software provides visibility into deliveries by capturing package details like carrier tracking numbers, senders, and recipients through barcode scans. It integrates with ParcelPoint Smart Lockers for secure 24/7 pickup. SendSuite Tracking Online offers customized solutions tailored to companies to efficiently receive, deliver, and manage inbound packages and parcels.

## What is PitneyTrack Inbound used for?

[Shipment Tracking](https://www.capterra.com/shipment-tracking-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

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Negative

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### Starting price

Free trial not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### PitneyTrack Inbound

0.0

VS.

[4.2 (1,132)](https://www.capterra.com/p/123794/Fishbowl/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.2 (743)

Value For Money

0.0 (0)

Value For Money

4.1 (639)

Customer Service

0.0 (0)

Customer Service

4.3 (691)

## PitneyTrack Inbound alternatives

[4.9 (473)](https://www.capterra.com/p/178663/AfterShip/reviews/)

Starting price

$11.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

Highest Rated

[5.0 (13)](https://www.capterra.com/p/218259/WISMOlabs/reviews/)

Starting price

$0.01

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[0.0](https://www.capterra.com/p/265414/Vizion-API/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

0%

of reviewers

rated it above 4 stars

[Freightview](https://www.capterra.com/p/136895/Freightview/)

[4.7 (743)](https://www.capterra.com/p/136895/Freightview/reviews/)

Starting price

$149.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/136895/Freightview/)

## FAQs about PitneyTrack Inbound

Overview

### What company size and specific industries is PitneyTrack Inbound built for?

PitneyTrack Inbound is designed for organizations that handle incoming parcels and mail, including logistics and shipping companies, healthcare facilities, colleges and universities, law firms, and corporate offices. The target audience appears to span small to large enterprises across these sectors, rather than a single company size.

Features and Usability

### What are the key features of PitneyTrack Inbound?

PitneyTrack Inbound offers delivery record, delivery tracking, package tracking, and status tracking for inbound mail and parcels. These features record package receipt, monitor item movement, and show current delivery status across incoming shipments.

Getting Started and Support

### What customer support options does PitneyTrack Inbound offer?

PitneyTrack Inbound provides Email/Help Desk support for customer questions and issue resolution. No reviewer feedback about support experience is available, so users cannot gauge response speed, helpfulness, or common frustrations from published reviews.

## Features

AI summary

Based on 1,440 CRM reviews

Capterra data shows that buyers of shipment tracking software rank the following features as their top priorities:

-   **Label Printing** (**59%** of reviewers rated this feature as critical)
-   **Shipping Labels** (**62%**)
-   **Delivery Tracking** (**55%**)

PitneyTrack Inbound supports **Delivery Tracking**, which gives teams visibility into incoming shipments and helps them monitor package progress. However, it does not include **Label Printing** or **Shipping Labels**. Instead, it offers other important shipment tracking features, including **Status Tracking** (**47%**) and **Delivery Record** (**42%**), which help businesses keep accurate shipment histories and stay updated on delivery activity, allowing teams to track inbound packages more efficiently and maintain better control over receiving operations.

Delivery Record

Notation showing the location and time stamp of shipment delivery

Delivery Tracking

Track item deliveries through dispatch notifications, status and location tracking, and ETA updates

Package Tracking

Track the parcel or consignment delivery status

Status Tracking

Track the status over time for a request, process, asset, or transaction

PitneyTrack Inbound 4 features

### All Features
- Delivery Record: Notation showing the location and time stamp of shipment delivery
- Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates
- Package Tracking: Track the parcel or consignment delivery status
- Status Tracking: Track the status over time for a request, process, asset, or transaction

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## Pricing

### Starting price

Free trial not available

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

## Top-rated software of 2026

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