# Stems Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Stems the right Incident Management solution for you? Explore 22 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/236195/StemsOne/reviews --- Stems 4.5 (22) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Stems Ease of use 4.3 Customer Service 5.0 ## Pros and Cons in Reviews KB Kara B Quality ManagerChemicals, 51 - 200 employeesUsed the software for: 1-2 years. “The auditor loves how we can just bring up all incidents, the investigations and the outcomes/actions from them and it helps us manage our ISO accreditations.“ July 4, 2022 SF Shane F Systems & Compliance ManagerMechanical or Industrial Engineering, 51 - 200 employeesUsed the software for: More than 2 years. “Is a little clunky and involved in some areas, of which I believe partly contributes to Users shying away from it, particularly in our type of business, an SME Jobbing Shop where the leadership are skilled tradespersons and not too handy with the use of computers/technology.“ May 23, 2023 GB Ganesh B Principal GeologistMining & Metals, 51 - 200 employeesUsed the software for: More than 2 years. “It is a good tool for safety hazard mitigation at work place“ May 19, 2023 SF Shane F Systems & Compliance ManagerMechanical or Industrial Engineering, 51 - 200 employeesUsed the software for: More than 2 years. “Stems One and Comply One are great platforms, value for money, and the customer support is second to none.“ May 23, 2023 AG Anthony G HSEQ ManagerConstruction, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “STEMS software is easy to use and understand. As it is linked across many fields within the software tracking incidents, training and assets is made a lot easier.“ July 27, 2022 ## Showing most helpful reviews Showing 1-22 of 22 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SF Shane F. Systems & Compliance Manager Mechanical or Industrial Engineering Used the software for: 2+ years ### "Shane Fletcher - R. Moore & Sons" May 23, 2023 5.0 Stems One and Comply One are great platforms, value for money, and the customer support is second to none. Pros Some of the positives with Stems is the friendly and professional customer support, nothing is too much trouble and they are always prompt in their response to assist and support when needed. Also the ability to utilise and customise Stems to suit the needs of your organisation. Cons Is a little clunky and involved in some areas, of which I believe partly contributes to Users shying away from it, particularly in our type of business, an SME Jobbing Shop where the leadership are skilled tradespersons and not too handy with the use of computers/technology. Alternatives considered [myosh Safety Management Software](https://www.capterra.com/p/138049/myosh-Safety-Management-Software/) Reason for choosing Stems Value for money, not sold off in modules giving you the choice to make use of the platform to best suit the needs of the organisation, and the professionalism and friendly/caring nature of the Stems team (not sales people). Review Source Response from Stems Solutions July 11, 2023 Hi Shane, thank you very much for your review of Stems and positive feedback. We do our best to make sure we provide the best support & service, and of course, we are working hard on making Stems easier to use in those clunky sections, which we agree, needs to be addressed. Thank you from the Stems team! NK Natasha K. OSH/HR Administrator Retail Used the software for: 1-2 years ### "Galati Group general review" September 12, 2022 5.0 Overall I enjoy STEMS. I have reached out to the support team to advise that I require further training to take full advantage of the platform however my availability has been the issue to date. the STEMS team are ready when I am. I have a personal frustration because the platform is paid per user we have limited users on the program so I do have to double up a lot of my work so that other parts of the business can get a copy. Again, this is an internal issue. I would also like further training on whether some of our existing programs can be integrated with STEMS. Pros I feel we are still only scratching the surface of the capability of the STEMS program. Currently we use the Injury Management section the most. I like how the information is stored and is easy access. The injury reporting enables an easy TRIFR report process. We are also storing our training documents but have only touched on this. I would like to have a notation section under the employee folder to notate when employee's are attending training sessions. This may be available. Cons Sometimes there is a lot of information to upload when an injury first takes place. The option to do a bulk upload would assist greatly! Currently each file needs to be uploaded individually. Reason for choosing Stems Apologies, the STEMS system was chosen prior to me starting and previous team members have since left the business. Review Source Response from Stems Solutions September 19, 2022 Hi Natasha, thank you very much for your feedback! Great to hear it is working out well for the business and your team! On the subject of bulk uploading files in the Injury section, this can be submitted as a suggestion for future development. I will create this for you and you will receive an email to track it. On the subject of integrating with your other applications, this can be done via our APIs. Contact us via support if you would like assistance on this. Thanks again for your feedback! JM Joanne M. Quality Officier Mining & Metals Used the software for: 2+ years ### "Stems overall" July 7, 2022 3.0 Its a document register we use, I am sure there is a lot more things we could use it for. But dont know how to use them. Perhaps a quick weekly tool tip could pop up when you first log in to show how to use certain things Pros I can see a employee's training, licenses and all tabs for that person. I like the new update of dragging documents directing for attaching Cons I dont like I cant see archived records anymore. I would like our litmos system to be able to communicate with STEMS so that it will attach training records directing to a profile. Reason for choosing Stems The company went with this system before I started here Review Source Response from Stems Solutions July 26, 2022 Hi Joanne, Thanks very much for your feedback. On the subject you raised about archived records, that will be your permissions someone has set for you. On the other subject of Litmos integration with Stems, that is also possible using our APIs. We can contact you if you like to discuss these items you have raised. Thanks again for your positive feedback and yes we pride ourselves on providing very good and prompt support! Thanks. WB Wade B. Lead WHS Advisor Automotive Used the software for: 1-2 years ### "Responsive servcie" October 20, 2023 5.0 Very positive. It has helped us acheive complaince. Pros The single best feature about STEMS is the quality of their service. You can email and get a response withing minutes or speak with \[sensitive content hidden\] and senior decision makers in the business. This highly responsive service and honesty is unparalleled by other offerings. Cons The ability to mark an investigations as confidential. Review Source Response from Stems Solutions October 24, 2023 Hi Wade, thank you very much for your review of Stems and positive feedback. We do our best to make sure we provide the best support & service. On the subject of marking Investigations as Confidential, it is planned for development next year for sure. Thank you from the Stems team! PD Pam D. WHS Manager Mining & Metals Used the software for: 2+ years ### "A reliable, solid system devoid of glitches." February 10, 2023 4.0 Event management, action recording and tracking are the main functions we use, would like to use more and this will happen when we integrate it with other platforms we use. Pros Excellent customer support and feedback. STEMs regularly reviews feedback from clients and work on continuous improvement of its functionality and use. Cons Set reporting options gives insufficient analysis opportunities. Review Source Response from Stems Solutions February 16, 2023 Hi Pam, thank you very much for your positive feedback! Great to hear it is working out well for the business and your team! We also appreciate the feedback on reporting improvements that are required and the good news is that this is planned for this year! (Report Builder) We are always here to help if you ever need it. Thanks. EB Elarne B. HSEQ Coordinator Mechanical or Industrial Engineering Used the software for: Less than 6 months ### "Fantastic and easy to use intranet site for all training, safety, and incident reporting needs" February 16, 2023 5.0 This is a wonderful product and the integration between Comply One, Stems, and LMS One is fantastic Pros The product is easy to use and the support we get from Stems (especially \[sensitive content hidden\]) is fantastic :) Cons I would love to see an organisational chart feature where it shows the organisational chart in full and we are able to click on each depart and it shows all workers from senior management to workers Review Source Response from Stems Solutions April 29, 2023 Hi Elarne, thank you very much for your positive feedback! Great to hear it is working out well for the business and your team! On your feedback regarding an organisational chart feature, have you checked out the Organisation Profile Register? We will be in contact with you to discuss this. Thanks. TA Tony A. Quality Advisor Education Management Used the software for: 6-12 months ### "Onboarding with STEMS software" October 24, 2023 5.0 To date the experience has been a positive one. There is a lot to learn when engaging with the STEMS three software modules, however you become aware of common functionality and process and overal approach with all three modules when you start using them. Pros The dashboard features are a great visual impact and create a quick oversight on Risk and Compliance related features Cons The LMS One software package and creating surveys. The way in which surveys are created and designed could be improved to be a more structured process Review Source Response from Stems Solutions October 26, 2023 Hi Tony, thank you very much for your review of Stems and positive feedback. We do our best to make sure we provide the best support & service. On the subject of the Surveys section in LMS One, if you haven't done so already, could you please send details to support on what you need improved so that we can follow this up for sure. Cheers. Thank you from the Stems team! PS Peter S. HSET Manager Mining & Metals Used the software for: 2+ years ### "STEMS in a mid sized Drilling Company work well." September 29, 2022 5.0 STEMS meets our needs, is easy to use and is good value for money. Pros STEMS has a clean and easy to access interface. It is highly customisable to our needs. A lot of changes/customisation can be made by ourselves without third parties involved. The control over permissions and access is excellent and can be very specific. Logging of training is easy . The reporting functions meets all our needs. Cons A user level interface to import data from other data bases is missing. Review Source Response from Stems Solutions October 1, 2022 Hi Peter, thank you very much for your feedback! Great to hear it is working out well for the business and your team! On the subject of having a User interface for importing data, totally agree that we need this and the good news is that work on this begins next year. Thanks again for your feedback! CH Craig H. HSEQT Manager Mining & Metals Used the software for: 2+ years ### "Review of STEMS (STEMS and Comply One platforms)" July 6, 2022 5.0 I really like STEMS. I think its really good for our needs. Its not perfect but there isnt another platform that is better for what we need and want Pros Editable settings and terminology Easy to use platform Intuitive process Cons Errors in apps during the roll out of Comply One Review Source Response from Stems Solutions July 25, 2022 Hi Craig, Thanks very much for your feedback. Agreed, it was a rocky start with the Comply One app, but also thanks to your support submissions, detailed information, and patience, we have resolved those issues. Thanks again! AG Anthony G. HSEQ Manager Construction Used the software for: 2+ years ### "Stems operating review" July 27, 2022 4.0 This is a great product for any business to have. Take the time to set it up correctly and the benefits will role from there. Pros STEMS software is easy to use and understand. As it is linked across many fields within the software tracking incidents, training and assets is made a lot easier. Cons Interaction compatibility with external products and report optimisation. Review Source Response from Stems Solutions July 30, 2022 Hi Anthony, Thanks very much for your feedback. On the subject of 'Interaction compatibility with external products', I will get in contact with you to find out what you need to achieve. On the subject of reporting improvements, agreed, we have plans to develop a Report Builder to access all Stems data (Work starts early next year). We have recently achieved this in Comply One, check it out. Thanks again for your feedback! MK Maria K. HSE Admin Construction Used the software for: 2+ years ### "Good Safety Management Platform With Development Opportunity" September 29, 2022 5.0 Increased safety management (incident reporting, identifying trends, maintaining training records). Pros Quite user friendly, logical, great support guides, ease of flow between sections, customizable and opportunity for development. Cons Forms could be more customizable, search feature is not very broad, if text in search bar does not match description 100% item will not show. Review Source Response from Stems Solutions October 1, 2022 Hi Maria, thank you very much for your feedback! Great to hear it is working out well for the business and your team! On the subject of the Comply One Form builder needing more customisation features, agreed, and you will start to see more features on this coming out within the next month or two, including linking with Courses in Stems One, and more exciting features early next year! I will follow up with you directly through our support regarding this Search issue so we can address this ASAP. Thanks again for your feedback! VG Vanessa G. TRAINING OFFICER Mining & Metals Used the software for: 2+ years ### "Excellent System" February 12, 2023 5.0 I really enjoy using and populating this system. it's used daily and helps with keeping staff on track with training and license compliance. Pros How simply and self-managed this system is. And Super-fast customer service. Cons Linking certificates to training. Maybe a drag and drop option, would make it easier. Reason for choosing Stems Because it was a familiar system, that has improved it's features and continues to be simple and easy to use. Review Source Response from Stems Solutions February 16, 2023 Hi Vanessa, thank you very much for your positive feedback! Great to hear it is working out well for the business and your team! On your feedback regarding Training certificates, there are Drag & Drop features available, so in light of your comments we will be in contact very soon to discuss this. Thanks. MM Michael M. HSEQ Manager Utilities Used the software for: 6-12 months ### "Great product and excellent support" March 14, 2023 4.0 Pros The incident management features make investigating incidents much easier, the dashboards and registers provide an easy to view overall snapshot of our company's safety performance and its an all round great software solution. Cons Certain form building processes are counterintuitive so take awhile to get used to, but anytime we get stuck Stems support are able to assist almost immediately, they are also very quick to adapt the software if we have suggestions on improving efficiency or useability. Review Source Response from Stems Solutions April 29, 2023 Hi Michael, thank you very much for your positive feedback! Great to hear it is working out well for the business and your team! In relation to your feedback regarding Comply One, our Form Builder, agreed and the good news there are some great ongoing improvements being done and also have been recently released. We will make sure it is easy to use does everything you need. Thanks. MH Mila H. Group manager Food Production Used the software for: 2+ years ### "We would recommend this software to anyone" March 20, 2023 5.0 Pros Great customer service, great value for money, customisable, good reports Cons risk management tools could be improved, Reason for choosing Stems past supplier, good value for money, great features Review Source Response from Stems Solutions April 29, 2023 Hi Mila, thank you very much for your positive feedback! Great to hear it is working out well for the business and your team! In relation to your feedback regarding the Risk Register, there are ongoing improvements happening this year and some have been recently released. We will make sure it does everything you need. Thanks. MR Megan R. HSEQ Administrator Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "STEMS, Comply One, LMS One" May 21, 2023 5.0 Pros STEMS and Comply One are very easy to use, the Support staff are fantastic they respond and solve any queries you may have promptly.Looking forward to getting LMS One setup for our compliance training. Cons For what our company uses STEMS for I'm happy with the database, the Support staff readily accept any suggestions for improvement. Review Source Response from Stems Solutions July 11, 2023 Hi Megan, thank you very much for your review of Stems and positive feedback, much appreciated! Thank you from the Stems team! AM Alex M. Recruitment Officer/ HR Transportation/Trucking/Railroad Used the software for: 2+ years ### "Not bad software" March 15, 2023 3.0 Overall decent user experience Pros Captures quite a bit of information. All cloud and web based, no software install Cons Getting reporting out of Stems is a little tricky, you need to play around with it a lot and learn as you go Reason for choosing Stems Was already here when I started Review Source Response from Stems Solutions April 29, 2023 Hi Alex, thank you very much for your positive feedback! Great to hear it is working out well for the business and your team! In relation to your feedback regarding reporting, agreed and the good news is we are now building a dedicated Report Builder which should be available before the end of the year! Thanks. AB Alison B. HR / Payroll Mechanical or Industrial Engineering Used the software for: 2+ years ### "Stems Review " November 7, 2022 4.0 Overall very happy. As a small business with high end customers, who expect us to maintain and provide excellent reporting and records, it meets our requirements very well - without the huge cost of similar software that we investigated prior to choosing Stems. Pros Training & Customer Support provided has been excellent. Very quick and efficient to resolve any problems Cons Software can be a little challenging to move around in and remember the step to complete tasks, however this is probably due to not enough time (on our part) being allocated to the software. Reason for choosing Stems Cost, plus they understood our small business needs, servicing large high end customers. Initial research and discussions with them have since proven that they deliver what they promise and we have been very happy with support and customer service. Review Source Response from Stems Solutions November 24, 2022 Hi Alison, thank you very much for your feedback! Great to hear it is working out well for the business and your team! We are always here to help if you ever need it. Thanks. KB Kara B. Quality Manager Chemicals Used the software for: 1-2 years ### "Amazing customer support" July 4, 2022 4.0 Amazing customer service and fast responses and help whenever we need it. Pros The auditor loves how we can just bring up all incidents, the investigations and the outcomes/actions from them and it helps us manage our ISO accreditations. Cons If you move from one page to the next when entering an incident without saving all the entry is deleted - an auto save when you went to the next page would be helpful. Reason for choosing Stems Customer support Review Source Response from Stems Solutions July 25, 2022 Hi Kara, Thanks very much for your feedback. We agree about needing the ability to have Autosave on key pages such as the Event reporting. This is currently in development. Thanks GW Gemma W. HSE Coordinator Mining & Metals Used the software for: Less than 6 months ### "Great System" October 20, 2023 5.0 Pros The ease of use and visibility of data makes daily tasks super simple. The immediate support, features and small details ensure I can load data, tasks and perform investigations easily. Cons LMS One definitely needs a few more updates but it's almost there Review Source Response from Stems Solutions October 24, 2023 Hi Gemma, thank you very much for your review of Stems and positive feedback. We do our best to make sure we provide the best support & service, and of course, we are always working hard on making Stems easier to use, and with more features. On the subject of LMS One, agreed, and we are continuing to work on more features. Thank you from the Stems team! GB Ganesh B. Principal Geologist Mining & Metals Used the software for: 2+ years ### "Good way of identifying safety hazards" May 19, 2023 4.0 It is a good tool for safety hazard mitigation at work place Pros Efficient way of identifying and communicating safety hazards among workers Cons Rectifying the risks some of the hazards depends on others or senior management Review Source Response from Stems Solutions July 11, 2023 Hi Ganesh, thank you very much for your review of Stems and positive feedback. On the subject of rectifying risks in some hazards, this is dependant on your permissions and User Data Filter. Feel free to contact our support so we can assist you with this. Thank you from the Stems team! DC David C. WHS Advisor Wholesale Used the software for: Less than 6 months ### "Lots of features for a small / mid size business" February 10, 2023 4.0 Pros The package is easy to use and has a lot for the price. It allows a fair amount of customisation that some other more expensive packages do not have. The user interface flows well and the form builder in Comply One is not difficult to master. Cons There are some limits to the customisation and features available. I am used to more expensive / larger packages that had report builders and/or the ability to save multiple custom views that could be set up and saved for reporting. Reason for choosing Stems Cost and features Review Source Response from Stems Solutions February 16, 2023 Hi David, thank you very much for your positive feedback! Great to hear it is working out well for the business and your team! We also appreciate the feedback on reporting improvements and the good news is that this is planned for this year! (Report Builder) We are always here to help if you ever need it. Thanks. MT Matt T. Maintenance supervisor Mining & Metals Used the software for: Less than 6 months ### "Stems is easy" November 2, 2023 5.0 Pros Ease of use, data right there and great customer service Cons Not a lot, only new to stens so everything seems pretty good Review Source Response from Stems Solutions November 14, 2023 Hi Matt, thank you very much for your review of Stems and positive feedback. We do our best to make sure we provide the best support & service. Thank you from the Stems team! Similar Products Featured ## Related categories [Corrective and Preventive Action](https://www.capterra.com/corrective-and-preventive-action-software/)[Risk Management](https://www.capterra.com/risk-management-software/)[Incident Management](https://www.capterra.com/incident-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.