--- title: "Beyonk Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Beyonk the right Tour Operator solution for you? Explore 168 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/236278/Beyonk/reviews/" page_type: "reviews" language: "en" --- Beyonk 4.9 (168) [View alternatives](https://www.capterra.com/p/236278/Beyonk/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 4th, 2026 # Reviews of Beyonk Ease of use 4.8 Customer Service 5.0 ## Pros and Cons in Reviews J. Jade . Weddings and EventsNon-Profit Organization Management, 51 - 200 employeesUsed the software for: Less than 6 months. “The booking and payment system runs smoothly, allowing our customers to book with ease while giving us full control over ticketing.“ March 5, 2025 MT Marina T Creative Manager and founderEntertainment, 11 - 50 employeesUsed the software for: Less than 6 months. “Some features are missing like being able to hide the number of tickets left for a show“ February 10, 2025 RG Rachael G Creative Marketing DirectorRestaurants, 2 - 10 employeesUsed the software for: Less than 6 months. “After a deep dive using ChatGPT (yes, really—and Beyonk came up right at the top!), we checked reviews, tested the platform and quickly realized: Beyonk was exactly what we were looking for—a modern, intuitive, user-friendly booking system designed to serve both business owners and consumers with ease—with one major deal-breaker solved: real, reliable human support.“ July 2, 2025 DM Dan M Event CoordinatorArts and Crafts, 2 - 10 employeesUsed the software for: 6-12 months. “The reporting side wasn't really set up for out type of events, we found it difficult to get the information we wanted.“ November 28, 2024 MT Marina T Creative Manager and founderEntertainment, 11 - 50 employeesUsed the software for: Less than 6 months. “We run a new 50 seat family theatre and Beyonk has been instrumental to help us manage the tickets and events.“ February 10, 2025 bl beverley l ownerLeisure, Travel & Tourism, 11 - 50 employeesUsed the software for: Less than 6 months. “the only con is that bookings made by date needs to be a report run in excel“ January 13, 2025 RH Rob H ManagerHospitality, 11 - 50 employeesUsed the software for: 6-12 months. “Also on check in its great that all tickets are under one bar code, which speeds up our entry- reducing queues.“ October 2, 2024 AP Alan P ManagerNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 6-12 months. “I have no issues with the system except fees and booking charges are more expensive than my previous supplier. “ February 5, 2025 ## Showing most helpful reviews Showing 1-25 of 168 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Becky P. Operations Manager Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Amazing booking system!" January 21, 2025 5.0 Having a great experience so far! We are an outdoor adventure centre so have a huge variety of products and we have found the system flexible. Pros We really like the ease of adding our bookings in via the back office whilst also allowing customers to book directly. The waivers were a huge selling point as it has allowed us to go paperless! Cons Scheduling at the beginning was tricky, however after speaking with \[sensitive content hidden\] their development team designed a solution for us. Switched from [BookingHound](https://www.capterra.com/p/103529/BookingHound/) Beyonk makes the ticketing system more efficient Review Source Response from Beyonk January 22, 2025 Thank you for your review. Our main aim here at Beyonk is to provide simple and powerful software for ticketing experience-selling businesses, so it is so great to hear that you found the system straightforward and easy to use. We are constantly developing the platform and introducing new features along with responding to customer feedback so we are very grateful for your comments. J. Jade .. Weddings and Events Non-Profit Organization Management Used the software for: Less than 6 months ### "Just the best " March 5, 2025 5.0 Our overall experience with Beyonk has been excellent. The platform is user-friendly, making it easy to set up and manage event bookings. Payments run smoothly, and the customisation options allow us to tailor bookings to fit our needs perfectly. The customer support team has been incredibly responsive and helpful whenever we’ve had questions. Beyonk has made a big difference in streamlining our event management. We highly recommend it to anyone looking for an efficient and well-supported booking system! Pros We've had a fantastic experience using Beyonk for our event bookings at Newlands Bishop Farm! The platform is incredibly user-friendly, making it easy to set up and manage our events. The booking and payment system runs smoothly, allowing our customers to book with ease while giving us full control over ticketing. One of the biggest highlights has been the excellent customer support—the Beyonk team has been responsive and helpful whenever we’ve needed assistance. We also love the customisation options, which have allowed us to tailor our bookings to fit our events perfectly. After switching from Eventbrite, we've noticed a real improvement in efficiency and ease of use, making event management much simpler for us. We highly recommend Beyonk to anyone looking for a reliable and well-supported booking system! Cons While our experience with Beyonk has been overwhelmingly positive, one area for improvement would be the addition of a dedicated app for event check-ins. A mobile app could make the check-in process even smoother, allowing us to scan tickets and manage attendee lists more efficiently on the day. That being said, the platform is already very user-friendly. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) more user friendly and putting our shop on our website. Review Source AM Ann M. Admin Entertainment Used the software for: Less than 6 months ### "Easy and Efficient" September 4, 2026 5.0 Very good and responsive support team. An easy to use, efficient, intuitive booking system, regular review meetings and ability to tweak functions to meet User needs. Pros Intuitive, easy to navigate and use. Good search options and easy to amend/ reschedule cancel and refund or convert to vouchers etc. Cons The odd function the user can't carry out and need to refer to Beyonk support to do. However Support team are very quick to respond. Review Source KR Ken R. owner operator Entertainment Used the software for: Less than 6 months ### "Double Booking Issues" August 8, 2024 1.0 Pros It is a nice-looking platform, and the people are nice. Cons The absolute worst booking experience ever. Not once, but twice they double booked my tours. I had to call the customers and explain they did not have a booked tour even though they had a confirmation. After the first time, I was told it was fixed. Then it happened again. Moving away from Beyonk as fast as I can. Switched from [FareHarbor](https://www.capterra.com/p/135106/FareHarbor/) Price savings, ease of use, and I thought it would be a better experience for my customers. Review Source Response from Beyonk August 21, 2024 Hi Ken, Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience and any inconveniences caused as a result. The initial overbooking was due to an issue from your previous suppliers booking report (where 6-hour tours were incorrectly listed as 3-hour) that we imported into Beyonk. We have now implemented stricter measures to prevent such incidents in the future. We wish you continued success and are here to support you if you need anything further and apologies again. We take this very seriously and will continue to ensure that we provide the best onboarding and support where possible. Best regards, Beyonk Team RG Rachael G. Creative Marketing Director Restaurants Used the software for: Less than 6 months ### "We’re officially booked and loving it!" July 2, 2025 5.0 We finally made the switch from Fare Harbor after struggling with outdated features and the worst customer service EVER! 

After a deep dive using ChatGPT (yes, really—and Beyonk came up right at the top!), we checked reviews, tested the platform and quickly realized: Beyonk was exactly what we were looking for—a modern, intuitive, user-friendly booking system designed to serve both business owners and consumers with ease—with one major deal-breaker solved: real, reliable human support. 

Enter \[sensitive content hidden\], our amazing account reps who made on-boarding a total breeze! Their support was prompt, professional, and incredibly patient and kind. The entire setup felt so smooth, a 5-year-old could have gotten it. (No joke!?

) We’re thrilled to partner with a young, growing company like Beyonk, whose mission is all about making the booking experience simple, accessible, and reliable for everyone. If you’re looking for a platform that actually gets it—this is it. Pros I really like that the Experience feature and the capability to promote specific offerings as gift cards. It’s a smart way to add another source of revenue. Cons I was also told the platform is evolving and that we can be part of upcoming beta versions—which is great! It’s nice to know they’re actively improving and open to feedback from real users. Switched from [FareHarbor](https://www.capterra.com/p/135106/FareHarbor/) We finally made the switch from Fare Harbor after struggling with outdated features and the worst customer service EVER! Review Source EG Eve G. Animal keeper Farming Used the software for: Less than 6 months ### "Seamless, stress-free and looks good!" February 28, 2025 5.0 The whole onboarding process was super easy and stress free. \[sensitive content hidden\] was super helpful and listened to all of our requirements and made them happen. Our account manager \[sensitive content hidden\] has also be incredibly helpful when we’ve hit a few snags and helped us to get them sorted. Pros The platform is super easy to use and customise to make it your own. It works seamlessly with our website and the team at Beyonk, \[sensitive content hidden\] have been super attentive and supportive when we’ve needed them. Cons When you’ve grouped together experiences there is no way to return to the group without going all the way back through the products. It only takes a few extra seconds but there it’s the only thing I can think of! Alternatives considered [TicketingHub](https://www.capterra.com/p/128655/TicketingHub/) Reason for choosing Beyonk Although ticketing hub has a lower booking fee than Beyonk, we felt the Ecologi partnership with Beyonk was more than worth the 1% as this fully fits with our zoos mission as a whole. The overall look of the Beyonk website was also a positive factor, as a Gen Z, I cannot stand clunky websites!! Switched from [FareHarbor](https://www.capterra.com/p/135106/FareHarbor/) Unfortunately after years of service, our previous provided changed the terms of our agreement and wanted to charge an annual fee that we just couldn’t afford as a small business. Review Source Response from Beyonk March 4, 2025 Thank you for your wonderful review. Our main aim here at Beyonk is to provide a simple and powerful software for ticketing experience-selling businesses so we are extremely grateful for your review. BF Bill F. Director Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Excellent modern booking system" June 9, 2025 5.0 We are very pleased with the Beyonk booking system from the initial approach to the migration of booking information and continuing back up to resolve queries. Pros Clarity of booking system and modern image. Speed of operation and the comprehensive presntation of sales information. Personal approach of managers and speed of response to queries. Cons The comprehensive nature of the sales and accounting reporting takes some time to become familiar with. Alternatives considered [FareHarbor](https://www.capterra.com/p/135106/FareHarbor/) Reason for choosing Beyonk Personal approach of the managers compared with the more formnal approach of Fareharbor. Our faith was justified. Switched from [WebTicketManager](https://www.capterra.com/p/125236/WebTicketManager/) We were happy with the system but had doubts about their financial security. Review Source PD Peter D. General Manager Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Great Experience" May 7, 2025 5.0 Only positive things to say. Would happily recommend to anyone (and have). Wish I had switched to them earlier. Pros Back of house tool is fantastic. Very user friendly. Reports can be accessed easily. Refunds can be issued directly. Cons Preferred the previous reports section initially but the newer version has grown on me and just as good now. Alternatives considered [LinkedIn for Business](https://www.capterra.com/p/213505/LinkedIn-for-Business/) Reason for choosing Beyonk More competitive commission and better back of house system Switched from [Access PeopleHR](https://www.capterra.com/p/211952/Access-People-HR-Software/) So I could increase our capacities and tickets sold during busy periods. Refunding process previously was very drawn out and complicated. Review Source AP Alan P. Manager Non-Profit Organization Management Used the software for: 6-12 months ### "Online Bookings" February 5, 2025 5.0 The site is very user friendly for both operator and customer. its professional looking and helps customers get what they want fast. Pros easy to use and a useful team of staff to offer assistance when needed. \[sensitive content hidden\] has been so helpful, replies to emails quickly and makes herself available to take you by the hand, to show you how to do tasks on site. Cons I have no issues with the system except fees and booking charges are more expensive than my previous supplier. However, this site is much more professional looking, offers much more variety and less admin for us. Alternatives considered [DigiTickets](https://www.capterra.com/p/129234/DigiTickets/) Reason for choosing Beyonk No set up fee and introduction fee. That put us off. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) Limited services and alot of admin for our team. Review Source SS Sean S. Director Leisure, Travel & Tourism Used the software for: 6-12 months ### "First class" April 23, 2025 5.0 Excellent. Can't fault them. The product is great, and customer service is superb. Highly recommend Pros The system as a whole works superbly with our soft play centres. All the features and apps within it, have helped to not only reduce admin, but also increase sales. Cons I wouldn't say that I dislike anything about Beyonk, but there are additional features that would be handy, but there seems to be constant development of new features being added regularly. Switched from [Booked It](https://www.capterra.com/p/241934/Booked-It/) Constant issues with bookedit as well as poor custom service Review Source HC Helen C. Director Farming Used the software for: 2+ years ### "10/10 & keeps getting better!" December 13, 2024 5.0 We have been with Beyonk for 3 years now and have no intention of going else where Pros Easy of use, great support from \[sensitive content hidden\] and love that Beyonk is constantly evolving Cons Nothing negative to report, we are very impressed Alternatives considered [DigiTickets](https://www.capterra.com/p/129234/DigiTickets/) Reason for choosing Beyonk Beyonk were proactive and wanted my custom Switched from [WooCommerce](https://www.capterra.com/p/225601/WooCommerce/) I liked the features which Beyonk offerered and woocommerce was too basic in comparison Review Source Response from Beyonk December 23, 2024 Thank you for your review. Our main aim here at Beyonk is to provide simple and powerful software for ticketing experience-selling businesses, so it is so great to hear that you found the system straightforward and easy to use. We are constantly developing the platform and introducing new features along with responding to customer feedback so we are very grateful for your comments. MS Mika S. Assistant Director Museums and Institutions Used the software for: Less than 6 months ### "Thank you, Beyonk!" December 14, 2024 5.0 We have had an overwhelmingly positive experience with Beyonk, our online bookings have also increased from our previous online ticketing program. Pros Overall, the program is streamlined and easy to use. As well, staff are very responsive. Our particular staff member is Sal Salem, and he has been very helpful when needed! Cons I did not like setting up the scheduling for our experiences at first, but the program has become more streamlined since we first partnered with Beyonk. Alternatives considered [FareHarbor](https://www.capterra.com/p/135106/FareHarbor/) Reason for choosing Beyonk Price, staff approachability, ease of use Switched from [Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/) Beyonk is cheaper, more responsive, easier to use, and is more intended for Museum ticketing than Peek. Review Source HR Helen R. Owner Events Services Used the software for: Less than 6 months ### "Love Beyonk!" January 9, 2025 5.0 Absolutely love Beyonk and glad we have made the switch. Pros I love the real time reporting and fast customer service. Check in process is a lot easier to navigate than others we have used. Cons The reporting sometimes is difficult to navigate. Switched from [TicketSpice](https://www.capterra.com/p/146463/TicketSpice/) Recommendation from marketing team after I sent over Beyonk’s contact information. Review Source Response from Beyonk February 7, 2025 "Thank you so much for your lovely review. Our main aim here at Beyonk is to provide simple and powerful software for ticketing experience-selling businesses, so it is so great to hear that you found the system straightforward and easy to use. We are constantly developing the platform and introducing new features along with responding to customer feedback so we are very grateful for your comments." AD Alexandra D. Co-founder and Head of Operations Hospitality Used the software for: 6-12 months ### "Excellent service, always improving" October 26, 2024 5.0 Overall, my experience with Beyonk has been excellent, I appreciate their commitment to improving their product, they are always on hand to help with anything and the regular check-ins are very helpful, I often learn about features I was unaware of during my calls with \[sensitive content hidden\]. Pros It is a low cost solution for small businesses, their customer service is excellent with regular calls to check up on how we are finding the system and also to take ideas for improvements. Although they don't have all the features yet they are committed to increasing their offerings, I feel my suggestions are genuinely considered and used to make improvements. They are very happy to help with any issues I have, with many articles and a support line making it easy to figure out what I want to do. I have a dedicated account manager as well who understands our business and checks in regularly, it makes it very easy to use the system and keep up to date with new features. Cons As they are still growing they don't have every functionality just yet, but they are committed to improving their offerings Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Beyonk Price was key for us as a small business, the others weren't comparable on price, the ease of use and integration with our existing website was also key. Review Source Response from Beyonk December 23, 2024 Hi Alex, Thankyou for your feedback. We are always aiming to improve and simplify our software. We are constantly developing the platform and introducing new features along with responding to customer feedback so we are very grateful for your comments. RJ Rosie J. General manager Farming Used the software for: 6-12 months ### "Easy to use booking system. Love it. " November 4, 2024 5.0 I find creating an event easy and straight forward. I love that i can use check out questions and customised emails for our events. When i've needed help they're only a phone call away and very patient and helpful when explaining. Pros Easy to navigate Helpful, on hand advice and problem solving Cons Drawing out the VAT from sales was a bit complicated. But we got there. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Wanted something i could integrate into my website and get help as and when i needed it. Review Source Response from Beyonk December 23, 2024 Hi Rosie, Thank you for your review. Our main aim here at Beyonk is to provide simple and powerful software for ticketing experience-selling businesses, so it is so great to hear that you found the system straightforward and easy to use. We are constantly developing the platform and introducing new features along with responding to customer feedback so we are very grateful for your comments. NM Norm M. Owner Hospitality Used the software for: Less than 6 months ### "Well Worth a Shot" October 17, 2024 5.0 Excellent so far. They have been very reachable and attentive to all my questions and concerns, big or small. Pros Customer service and straightforward system for my customers Cons Inability to sync with Viator - but I believe it’s in the pipeline Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Beyonk Better pricing and better functionality and integration Switched from [Evey](https://www.capterra.com/p/245502/Evey/) Evey is an inferior product - our needs were better suited to Beyonk Review Source Response from Beyonk December 27, 2024 Hi Norm! Thank you for your review. Our main aim here at Beyonk is to provide simple and powerful software for ticketing experience-selling businesses, so it is so great to hear that you found the system straightforward and easy to use. We are constantly developing the platform and introducing new features along with responding to customer feedback so we are very grateful for your comments. CJ Christopher J. Director of Visitor Services Non-Profit Organization Management Used the software for: Less than 6 months ### "Better than Eventbrite for our small museum" May 21, 2024 5.0 The simplicity of the interface is an important factor for whether or not we enjoy working with a solution on the back end. Language and menus are easily understandable, and reports are easier to locate and understand than other products we have used. Pros I find it much easier to use than Eventbrite in the way of setting up events, creating various tickets, etc., along with lower rates for the service. Customer service feels personalized, and staff are very open to suggestions for product improvement. It doesn't feel like I'm dealing with a huge corporation. Cons The product is still being developed, and a Beyonk app has not yet been released (although staff says it's on the way). Reason for choosing Beyonk The presentation by a representative made sense at the time, and the interface looked simple to use. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Evenbrite's fees continue to increase without improvements in the backend user interface, which are convoluted. Review Source Response from Beyonk July 22, 2024 Thank you for your review. Our main aim here at Beyonk is to provide simple and powerful software for ticketing experience-selling businesses, so it is so great to hear that you found the system straightforward and easy to use. We are constantly developing the platform and introducing new features along with responding to customer feedback so we are very grateful for your comments. MG Mark G. Centre Manager Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Beyonk - Great Customer Support " May 23, 2024 5.0 My overall experience with Beyonk has been very positive. The simplicity of the product, both on the front end and the back end, stands out, avoiding the bloat of previous systems we’ve used. The customer support is exceptional and highly responsive. While there are ongoing improvements and new features being added, any queries I have had have been quickly resolved. Although some features present in other systems may take time to be implemented, I am confident in the company’s growth and development trajectory. Pros I appreciated the simplicity of Beyonk, both on the front end and the back end. Unlike previous systems we have used, it is not bloated. Additionally, the customer support is outstanding and highly responsive. Cons To date, I haven’t encountered many issues. Any queries I’ve had have been promptly addressed. While there is an active roadmap for improvements and features, which is commendable, it means that some features available in other systems may take time to implement. However, I am comfortable waiting as the company continues to grow. Switched from [Regiondo](https://www.capterra.com/p/148394/Regiondo-Pro/) Cost of product and user experience. Also the backend experience. Review Source Response from Beyonk July 22, 2024 Thank you for your review. Our main aim here at Beyonk is to provide simple and powerful software for ticketing experience-selling businesses, so it is so great to hear that you found the system straightforward and easy to use. We are constantly developing the platform and introducing new features along with responding to customer feedback so we are very grateful for your comments. CB Cath B. Owner Leisure, Travel & Tourism Used the software for: 2+ years ### "Great booking system for experience providers" February 26, 2025 5.0 Great and constantly evolving booking system, with responsive, proactive and helpful account managers. We have been with the company since its early days and find the booking system very user friendly and ideal for our scuba diving experience and training business. Pros Great and constantly evolving booking system, with responsive and helpful account managers. Cons There is nothing I don't like about Beyonk. The company is constantly improving and the product just gets better every year. Review Source CG Charmaine G. Director Entertainment Used the software for: 1-2 years ### "Easy experience" March 11, 2025 5.0 Beyonk was very easy to navigate, this was a whole new set up for us and \[sensitive content hidden\] from Beyonk was really helpful plenty of Video calls, video tutorials. I like that they check up on how we are doing from time to time, they let us know of any updates or useful information on how we can boost our sales. Pros Very easy to use, customer service is great, we got lots of help setting up and useful video clips along the way. Cons \- Review Source NA Norman A. Head of Training Airlines/Aviation Used the software for: Less than 6 months ### "Fantastic support from the start" January 7, 2025 5.0 From the very start, it was easy. First \[sensitive content hidden\] took us through the initial steps, then \[sensitive content hidden\] helped us get the best out of our platform. Pros It’s simplicity, ease of use and fantastic support Cons The lack of SMS facility - but that has now been added. Review Source Response from Beyonk January 8, 2025 "Thank you for your review. Our main aim here at Beyonk is to provide simple and powerful software for ticketing experience-selling businesses, so it is so great to hear that you found the system straightforward and easy to use. We are constantly developing the platform and introducing new features along with responding to customer feedback so we are very grateful for your comments." GR Genevieve R. Administration Manager Farming Used the software for: Less than 6 months ### "Amazing Customer Support" November 19, 2024 5.0 Working with Beyonk is one of the best decisions we have made for our Grotto bookings. \[sensitive content hidden\] in particular has gone above and beyond to make sure that we are set up and running smoothly, as well as offering suggestions to improve our user experience. I honestly couldn't fault anything, the system and service are both spot on! Pros The customer service and the intuitive system Cons I can't think of any negatives, I haven't had any problems! Review Source Response from Beyonk December 23, 2024 Hi Gen, Thank you for your wonderful review. Our main aim here at Beyonk is to provide a simple and powerful software alongside great Customer Support. VL Vikki L. Co-curator & Gallery Manager Museums and Institutions Used the software for: Less than 6 months ### "Making our lives so much simpler" June 30, 2023 5.0 The team at Beyonk made transitioning from our previous ticketing platform very simple and easy to do. From zoom walk-throughs of how to set everything up, to super fast email responses, to checking in with us to make sure we're happy...the service has been great. We would certainly recommend them to other small attractions. Pros The biggest plus-point for us is the ability to integrate the booking form directly into our website. With as few steps as possible for our visitors, it makes the booking process much more streamline - and more professional.Being able to edit every aspect - including the colour palette to fit our scheme - was an added bonus. The analytics within the dashboard are extremely useful. The addition of the 'apps' to include things like discount codes, customised emails and so on are inspired - being able to add as much or as little as you'd like. Moving bookings around, blocking out times, increasing & decreasing visitor capacity...all marvellous. Cons There are the odd occasions where we have to make up a solution to an issue. For instance, if within a group booking there is one person who could come but would like to come on a different day, it would be great to be able to move a single ticket across to a new date. We are unable to check visitors in using the QR codes as our tablet is too old. It has been fine for other QR systems, but we cannot log in to our Beyonk dashboard at all! Therefore we just check in visitors via their surname, which works fine. Review Source Response from Beyonk July 25, 2023 Hi Vikki, Thank you for the lovely review and taking the time to write it! There is a solution for this: You can amend the original booking and change the amount of tickets for that booking, deducting the ones you need to move to a different date. Once you have saved those changes and notified the customer, you can add a new manual booking with the new tickets on the new date. Option 1 - you remove the tickets and issue a refund for the amount as needed. Then take a new payment on the phone under Add a Sale on your Dashboard Information 🚀 Option 2 - you only edit the tickets but do not issue a refund. Then add a manual booking indicating 'other payment', meaning you do not add a new payment to your reporting. You can use the manual 'Source of Sale' to add the original Booking ID so you know where those 'free' tickets are coming from and how they were paid for. To many more years of working together! 🎉 KP Keith P. Creative events & media producer / promoter Events Services Used the software for: Less than 6 months ### "Using Beyonk for ticket sales for a 4 day event" August 16, 2023 4.0 Positive and I'd certainly use them for ticketing for the event next year and potentially for any other events if they provide the features that particular event would need. Pros I researched 4 or 5 ticket agencies to sell tickets for an event I was producing and chose Beyonk. Most of the agencies I spoke to had similar features and were broadly similar in their charging structure. I mainly chose Beyonk as it was able to break tickets sales down into half hour slots across the day, which I needed, did not charge a set up fee, and was a bit cheaper than the others I researched. Also the support team & my account manager seemed like they would provide good assistance if I needed it, and that very much proved to be the case. Always swift in their service and always able to resolve any issues or questions that I had. Cons There were a few features that I asked about that were either in development or needed to be activated by the support team rather than being something I could just do myself. But not a major problem. Alternatives considered [Easol](https://www.capterra.com/p/218665/Easol/)[DigiTickets](https://www.capterra.com/p/129234/DigiTickets/) Reason for choosing Beyonk See earlier answer Review Source Response from Beyonk August 18, 2023 Thank you for your review. Our main aim here at Beyonk is to provide simple and powerful software for ticketing experience-selling businesses, so it is so great to hear that you found the system straightforward and easy to use. We are constantly developing the platform and introducing new features along with responding to customer feedback so we are grateful for your comments. FD Francesca D. Director Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Mississippi Riverboats (Horning) Limited - Review " October 18, 2023 5.0 Beyonk has been fantastic for us to meet the changing booking style of our customers. Having the online system means our customers can book anytime of the day or night as opposed to just between 9pm and 6pm. It has reduced the number of calls we received and allowed us to focus on other aspects of the business. It allows our customers to see our schedule months ahead and book and pay in advance. There have been a couple of occasions where there have been system updates taking place when we have been using the system which has caused the system to be slow our end which has been difficult during our peak operating period, the summer, but over all the system has been a positive experience. We have been very impressed with the customer support and would like to thank \[sensitive content hidden\] and \[sensitive content hidden\] for their help and support with set up, and \[sensitive content hidden\] and the whole team for their continued support. Pros The system is easy to use from the back end, and we have had feedback from our customers that they find the system easy to use from the front end. The customer service is also great, we have always found the Beyonk team contactable and quick to help. Cons It is great (and vital) for us that we can add bookings from the back end, manually, however when adding a booking manually the system does not recognise a resource is used. It is only when bookings are made from the front end (an online booking) that a resource is recognised as being used it would be great if the system could recognise the use of a resource when a manual booking is made. Review Source Response from Beyonk July 22, 2024 Thank you for your review. Our main aim here at Beyonk is to provide simple and powerful software for ticketing experience-selling businesses, so it is so great to hear that you found the system straightforward and easy to use. We are constantly developing the platform and introducing new features along with responding to customer feedback so we are very grateful for your comments. Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.