--- title: "Beyonk Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Beyonk the right Tour Operator solution for you? Explore 168 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/236278/Beyonk/reviews/" page_type: "reviews" language: "en" publication_date: "2026-11-03" --- Beyonk 4.9 (168) [View alternatives](https://www.capterra.com/p/236278/Beyonk/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated November 3rd, 2026 # Reviews of Beyonk Ease of use 4.8 Customer Service 5.0 ## Pros and Cons in Reviews J. Jade . Weddings and EventsNon-Profit Organization Management, 51 - 200 employeesUsed the software for: Less than 6 months. “The booking and payment system runs smoothly, allowing our customers to book with ease while giving us full control over ticketing.“ March 5, 2025 MT Marina T Creative Manager and founderEntertainment, 11 - 50 employeesUsed the software for: Less than 6 months. “Some features are missing like being able to hide the number of tickets left for a show“ February 10, 2025 RG Rachael G Creative Marketing DirectorRestaurants, 2 - 10 employeesUsed the software for: Less than 6 months. “After a deep dive using ChatGPT (yes, really—and Beyonk came up right at the top!), we checked reviews, tested the platform and quickly realized: Beyonk was exactly what we were looking for—a modern, intuitive, user-friendly booking system designed to serve both business owners and consumers with ease—with one major deal-breaker solved: real, reliable human support.“ July 2, 2025 DM Dan M Event CoordinatorArts and Crafts, 2 - 10 employeesUsed the software for: 6-12 months. “The reporting side wasn't really set up for out type of events, we found it difficult to get the information we wanted.“ November 28, 2024 MT Marina T Creative Manager and founderEntertainment, 11 - 50 employeesUsed the software for: Less than 6 months. “We run a new 50 seat family theatre and Beyonk has been instrumental to help us manage the tickets and events.“ February 10, 2025 bl beverley l ownerLeisure, Travel & Tourism, 11 - 50 employeesUsed the software for: Less than 6 months. “the only con is that bookings made by date needs to be a report run in excel“ January 13, 2025 AG Angela G OwnerFood & Beverages, 2 - 10 employeesUsed the software for: Less than 6 months. “The staff have been super helpful and clear in relating information, giving me the confidence I need to run my new website and booking system. “ November 11, 2024 AP Alan P ManagerNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 6-12 months. “I have no issues with the system except fees and booking charges are more expensive than my previous supplier. “ February 5, 2025 ## Showing most helpful reviews Showing 1-25 of 168 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer Admin Used the software for: Less than 1 year ### "Easy and Efficient" September 8, 2026 5.0 Very good and responsive support team. An easy to use, efficient, intuitive booking system, regular review meetings and ability to tweak functions to meet User needs. Pros Intuitive, easy to navigate and use. Good search options and easy to amend/ reschedule cancel and refund or convert to vouchers etc. Cons The odd function the user can't carry out and need to refer to Beyonk support to do. However Support team are very quick to respond. Review Source R Reviewer Operations Manager Used the software for: Less than 1 year ### "Amazing booking system!" January 22, 2025 5.0 Having a great experience so far! We are an outdoor adventure centre so have a huge variety of products and we have found the system flexible. Pros We really like the ease of adding our bookings in via the back office whilst also allowing customers to book directly. The waivers were a huge selling point as it has allowed us to go paperless! Cons Scheduling at the beginning was tricky, however after speaking with \[sensitive content hidden\] their development team designed a solution for us. Review Source R Reviewer Weddings and Events Used the software for: Less than 1 year ### "Just the best " May 16, 2025 5.0 Our overall experience with Beyonk has been excellent. The platform is user-friendly, making it easy to set up and manage event bookings. Payments run smoothly, and the customisation options allow us to tailor bookings to fit our needs perfectly. The customer support team has been incredibly responsive and helpful whenever we’ve had questions. Beyonk has made a big difference in streamlining our event management. We highly recommend it to anyone looking for an efficient and well-supported booking system! Pros We've had a fantastic experience using Beyonk for our event bookings at Newlands Bishop Farm! The platform is incredibly user-friendly, making it easy to set up and manage our events. The booking and payment system runs smoothly, allowing our customers to book with ease while giving us full control over ticketing. One of the biggest highlights has been the excellent customer support—the Beyonk team has been responsive and helpful whenever we’ve needed assistance. We also love the customisation options, which have allowed us to tailor our bookings to fit our events perfectly. After switching from Eventbrite, we've noticed a real improvement in efficiency and ease of use, making event management much simpler for us. We highly recommend Beyonk to anyone looking for a reliable and well-supported booking system! Cons While our experience with Beyonk has been overwhelmingly positive, one area for improvement would be the addition of a dedicated app for event check-ins. A mobile app could make the check-in process even smoother, allowing us to scan tickets and manage attendee lists more efficiently on the day. That being said, the platform is already very user-friendly. Review Source R Reviewer owner operator Used the software for: Less than 1 year ### "Double Booking Issues" August 16, 2024 1.0 Pros It is a nice-looking platform, and the people are nice. Cons The absolute worst booking experience ever. Not once, but twice they double booked my tours. I had to call the customers and explain they did not have a booked tour even though they had a confirmation. After the first time, I was told it was fixed. Then it happened again. Moving away from Beyonk as fast as I can. Review Source R Reviewer Creative Marketing Director Used the software for: Less than 1 year ### "We’re officially booked and loving it!" July 3, 2025 5.0 We finally made the switch from Fare Harbor after struggling with outdated features and the worst customer service EVER! 

After a deep dive using ChatGPT (yes, really—and Beyonk came up right at the top!), we checked reviews, tested the platform and quickly realized: Beyonk was exactly what we were looking for—a modern, intuitive, user-friendly booking system designed to serve both business owners and consumers with ease—with one major deal-breaker solved: real, reliable human support. 

Enter \[sensitive content hidden\], our amazing account reps who made on-boarding a total breeze! Their support was prompt, professional, and incredibly patient and kind. The entire setup felt so smooth, a 5-year-old could have gotten it. (No joke!?

) We’re thrilled to partner with a young, growing company like Beyonk, whose mission is all about making the booking experience simple, accessible, and reliable for everyone. If you’re looking for a platform that actually gets it—this is it. Pros I really like that the Experience feature and the capability to promote specific offerings as gift cards. It’s a smart way to add another source of revenue. Cons I was also told the platform is evolving and that we can be part of upcoming beta versions—which is great! It’s nice to know they’re actively improving and open to feedback from real users. Review Source R Reviewer Director Used the software for: Less than 1 year ### "Excellent modern booking system" June 10, 2025 5.0 We are very pleased with the Beyonk booking system from the initial approach to the migration of booking information and continuing back up to resolve queries. Pros Clarity of booking system and modern image. Speed of operation and the comprehensive presntation of sales information. Personal approach of managers and speed of response to queries. Cons The comprehensive nature of the sales and accounting reporting takes some time to become familiar with. Review Source R Reviewer Animal keeper Used the software for: Less than 1 year ### "Seamless, stress-free and looks good!" March 4, 2025 5.0 The whole onboarding process was super easy and stress free. \[sensitive content hidden\] was super helpful and listened to all of our requirements and made them happen. Our account manager \[sensitive content hidden\] has also be incredibly helpful when we’ve hit a few snags and helped us to get them sorted. Pros The platform is super easy to use and customise to make it your own. It works seamlessly with our website and the team at Beyonk, \[sensitive content hidden\] have been super attentive and supportive when we’ve needed them. Cons When you’ve grouped together experiences there is no way to return to the group without going all the way back through the products. It only takes a few extra seconds but there it’s the only thing I can think of! Review Source R Reviewer General Manager Used the software for: Less than 1 year ### "Great Experience" May 9, 2025 5.0 Only positive things to say. Would happily recommend to anyone (and have). Wish I had switched to them earlier. Pros Back of house tool is fantastic. Very user friendly. Reports can be accessed easily. Refunds can be issued directly. Cons Preferred the previous reports section initially but the newer version has grown on me and just as good now. Review Source R Reviewer Director Used the software for: Less than 1 year ### "First class" April 25, 2025 5.0 Excellent. Can't fault them. The product is great, and customer service is superb. Highly recommend Pros The system as a whole works superbly with our soft play centres. All the features and apps within it, have helped to not only reduce admin, but also increase sales. Cons I wouldn't say that I dislike anything about Beyonk, but there are additional features that would be handy, but there seems to be constant development of new features being added regularly. Review Source R Reviewer Ops Manager Used the software for: Less than 1 year ### "Great system, great price " May 19, 2025 5.0 Fabulous, super quick help when you need it, lovely / easy system and very easy on the pocket too, so reasonable to other systems we have used. So much better than our previous system Pros So quick and easy to use and great for integrating with our epos system. Much easier for our visitors to use and makes loading events so simple. Cons Not a dislike, but when switching between our till and beyonk - it sometimes crashes and we have to start the whole transaction again. I believe this glitch is known to beyonk and it is being worked on. Review Source R Reviewer Assistant Director Used the software for: Less than 1 year ### "Thank you, Beyonk!" December 17, 2024 5.0 We have had an overwhelmingly positive experience with Beyonk, our online bookings have also increased from our previous online ticketing program. Pros Overall, the program is streamlined and easy to use. As well, staff are very responsive. Our particular staff member is Sal Salem, and he has been very helpful when needed! Cons I did not like setting up the scheduling for our experiences at first, but the program has become more streamlined since we first partnered with Beyonk. Review Source R Reviewer Digital Marketing and Graphic Design Used the software for: Less than 1 year ### "A Game-Changer for Our Business: Easy, Efficient, and Reliable" November 11, 2024 5.0 My overall experience with Beyonk has been positive and seamless. The platform is straightforward to use, allowing me to set up and manage events and experiences with ease. We haven’t encountered any significant issues, and the support from Beyonk’s team, especially our dedicated account manager, has been consistently reliable and readily available whenever needed. Beyonk has proven to be a dependable system that enhances my workflow, making it a valuable asset to our operations and ticket sales. Pros User-friendly and easy to understand, making setup and navigation simple. Efficient dashboard reporting features allow for quick overviews and insights at a glance. Regularly updated with new features, continuously enhancing functionality. Saves time and reduces workload when setting up experiences and events. Reliable system with responsive support and a dedicated account manager. Cons Reports could be more detailed to provide deeper insights. Manual creation of gift vouchers through the platform would be a valuable addition. Review Source R Reviewer Owner Used the software for: Less than 1 year ### "User friendly platform, wonderful staff and support! " December 2, 2024 5.0 From start to finish the team at Beyonk have been superb. From initial set up to any ongoing support, they are all very helpful and respond almost immediately to find a solution. The platform itself is super user friendly and Booking forms look great. Had looks of positive feedback about how easy it is to book. Pros Booking forms look great, platform works well, staff and Support teams all very responsive and friendly. Cons Unable to see how many ‘places’ remaining for children vs adults separately, as they are grouped into one ‘spaces available’ so for customers booking, they do not know how many places are available for both adults and children. Review Source R Reviewer Director of Visitor Services Used the software for: Less than 1 year ### "Better than Eventbrite for our small museum" May 27, 2024 5.0 The simplicity of the interface is an important factor for whether or not we enjoy working with a solution on the back end. Language and menus are easily understandable, and reports are easier to locate and understand than other products we have used. Pros I find it much easier to use than Eventbrite in the way of setting up events, creating various tickets, etc., along with lower rates for the service. Customer service feels personalized, and staff are very open to suggestions for product improvement. It doesn't feel like I'm dealing with a huge corporation. Cons The product is still being developed, and a Beyonk app has not yet been released (although staff says it's on the way). Review Source R Reviewer Manager Used the software for: 1-3 years ### "Alpaca experience " June 11, 2024 5.0 Great experience Always checks if we are happy and good listener to takeaway and see what can be developed Pros Easy to follow in areas of holding information Cons Calendar can’t be used to enter other information IE staff holiday; delivery of stock etc Review Source R Reviewer Owner Used the software for: 1-3 years ### "Awesome Beyonk" March 19, 2025 5.0 Perfect for what we want. Not had a single issue at all. Pros All of it. Easy to use and no dramas. Easy to talk to and we are kept up todate. Cons Not found anything yet. To be honestvI was initially against having something like Beyonk. Glad to say I was very very wrong. Review Source R Reviewer General Manager Used the software for: Less than 1 year ### "Beynk: A Smooth and Efficient Booking Platform" February 7, 2025 5.0 Beynk is a user-friendly online booking platform that makes managing reservations simple and efficient. The system is intuitive, with a smooth booking process and helpful features for businesses and customers alike. The interface is well-designed, and support is responsive when needed. Overall, a great tool for streamlining bookings! Pros Reliable and easy-to-use online booking platform that simplifies the booking process. The system runs smoothly, and customer support is helpful when needed. Cons The potential for migrating our party bookings does not yet meet our requirements. Review Source R Reviewer Creative Manager and founder Used the software for: Less than 1 year ### "Great software and great customer service" February 12, 2025 5.0 We run a new 50 seat family theatre and Beyonk has been instrumental to help us manage the tickets and events. Pros Brilliant user experience and customer service Cons Some features are missing like being able to hide the number of tickets left for a show Review Source bL bev L. owner Used the software for: Less than 1 year ### "breath of fresh air" January 14, 2025 5.0 compared to every booking system we have used so far its absolutely amazing! Pros within 30 mins of speaking to someone our account and products were set up. it was clear that sales had increased within the first few days and follow up support is quick and easy! Cons the only con is that bookings made by date needs to be a report run in excel Review Source R Reviewer Administration Manager Used the software for: Less than 1 year ### "Amazing Customer Support" November 22, 2024 5.0 Working with Beyonk is one of the best decisions we have made for our Grotto bookings. \[sensitive content hidden\] in particular has gone above and beyond to make sure that we are set up and running smoothly, as well as offering suggestions to improve our user experience. I honestly couldn't fault anything, the system and service are both spot on! Pros The customer service and the intuitive system Cons I can't think of any negatives, I haven't had any problems! Review Source R Reviewer Co-curator & Gallery Manager Used the software for: Less than 1 year ### "Making our lives so much simpler" July 3, 2023 5.0 The team at Beyonk made transitioning from our previous ticketing platform very simple and easy to do. From zoom walk-throughs of how to set everything up, to super fast email responses, to checking in with us to make sure we're happy...the service has been great. We would certainly recommend them to other small attractions. Pros The biggest plus-point for us is the ability to integrate the booking form directly into our website. With as few steps as possible for our visitors, it makes the booking process much more streamline - and more professional.Being able to edit every aspect - including the colour palette to fit our scheme - was an added bonus. The analytics within the dashboard are extremely useful. The addition of the 'apps' to include things like discount codes, customised emails and so on are inspired - being able to add as much or as little as you'd like. Moving bookings around, blocking out times, increasing & decreasing visitor capacity...all marvellous. Cons There are the odd occasions where we have to make up a solution to an issue. For instance, if within a group booking there is one person who could come but would like to come on a different day, it would be great to be able to move a single ticket across to a new date. We are unable to check visitors in using the QR codes as our tablet is too old. It has been fine for other QR systems, but we cannot log in to our Beyonk dashboard at all! Therefore we just check in visitors via their surname, which works fine. Review Source R Reviewer Events Manager Used the software for: Less than 1 year ### "Switching out ticketing to Beyonk has solved so many problems and time! Definitely Reccommend! " June 28, 2023 5.0 A above! Overall, I'm very happy! Pros The feature that initially brought us to Beyonk is the ticketed time slots. We had an event that required 24 tickets for every half an hour. Beyonk was able to handle this with ease and saved us hours and hours of work. Now we use it for all our events throughout the year. The interface is slick and looks attractive and professional. It's easy to get the events listed and amended, it sends all the tickets, confirmation emails and reminders automatically (customizable) and the payments/refunds are handled painlessly. The biggest plus has been the exceptional customer service. With your own contact in the support team, help is always at hand, they listen and get it sorted asap. I am so glad I found Beyonk and recommend them to fellow business owners as a great ticketing solution. Cons My only comment would be to have more flexibility with the ticket reports. Every report downloads all the information for that event. Some of my events are over two days, or multiple times slots. Currently I'm unable to download reports by day or by time slot so I need to go through manually to pick out those in a particular time slot. I've raised this on the phone before however so this may already be being looked at. I'd like the comments section to be an option to include on the report. So for example, the Christmas Special. I'd like a report that shows me every ticket holder for the 11:30 santa visit, including their comments - which is where they provide the child's name and age. Currently to see the child's name and age I have to go into every booking separately and write it out! Review Source R Reviewer Owner/manager Used the software for: 3-5 years ### "Excellent product, a lifesaver for reopening after Lockdown in the Covid19 pandemic" January 9, 2022 5.0 We solved all our Social Distancing problems for Covid19 using Beyonk, to keep our visitors away from each other as dictated by the Law. We are members of Visit Peak District and Derbyshire who use Beyonk as a Distribution Channel, and our Attraction is important to their marketing too. Pros Customer support absolutely outstanding and help is always there, especially when setting up and continues to be so as we develop our business. Integrates with other OTAs and look forward to development of a Channel manager capability. Great to use for changes to customer bookings. Cons Not much to not to like ! Would like to customise printed daily booking forms which still find difficult Review Source R Reviewer General Manager Used the software for: 3-5 years ### "A great system for our small business" June 27, 2024 5.0 All round is a great system to use for ticketing and bookings for experiences. Customer service is great, \[sensitive content hidden\] is always on hand if we have any questions or issues. Definitely re comend. Pros The ticketing system is great and is easy to use, being able to link to our website makes the booking process simple and easy to manage. Cons The ability to be able to change maximum ticket numbers for particular days would be useful for us. Review Source R Reviewer Event Manager Used the software for: Less than 1 year ### "Beyonk - a great booking system for your tours " September 15, 2021 4.0 The customer service team are fantastic, \[SENSITIVE CONTENT\] mostly looked after our account and they have been formidable and eager to listen to us to improve the platform. Pros Very easy to deploy in a short period of time, easy to use overall and to navigate. Fantastic button options to integrate to our own website. Cons There are still missing features for attractions like ours in the system. For example: 1. We would like to be able to set a different capacity for each time slot without having to create a separate event. This is to allow us to offer longer tours or special tours (night time tours for example). 3. Our attraction offers free entry to visitors under 16. There is not a limit as to how many of these can be booked with adult tickets. If booked on their own, we would also like to be able to set a separate limit and for all ticket holders to confirm their names. 4. We also offer free entry to Historic House Association members. We request details of their membership number when they book but people tend to only put the card numbers and we need their names too. If we have a booking for 5 guests, all with HHA cards, we only get one lead name when we would need all of their names with their respective card numbers. What we are getting at the moment is a list of numbers and one lead name. When guests turn up, they are frustrated to be asked again for those details since they had to give them when booking. 5. Receive notifications for messages received on the Beyonk Platform if you have not logged on for a while: we use Beyonk seasonally (over the Easter week and the summer) and have had guests contacting us about lost property on Beyonk and had not seen the messages as we were not logging on. 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