---
title: "Beyonk Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Beyonk the right Tour Operator solution for you? Explore 167 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/236278/Beyonk/reviews/"
page_type: "reviews"
language: "en"
---

Beyonk

4.9 (167)

[View alternatives](https://www.capterra.com/p/236278/Beyonk/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated July 21st, 2026

# Reviews of Beyonk

Ease of use

4.8

Customer Service

5.0

## Pros and Cons in Reviews

J.

Jade .

Weddings and EventsNon-Profit Organization Management, 51 - 200 employeesUsed the software for: Less than 6 months.

“The booking and payment system runs smoothly, allowing our customers to book with ease while giving us full control over ticketing.“

March 5, 2025

MT

Marina T

Creative Manager and founderEntertainment, 11 - 50 employeesUsed the software for: Less than 6 months.

“Some features are missing like being able to hide the number of tickets left for a show“

February 10, 2025

RG

Rachael G

Creative Marketing DirectorRestaurants, 2 - 10 employeesUsed the software for: Less than 6 months.

“After a deep dive using ChatGPT (yes, really—and Beyonk came up right at the top!), we checked reviews, tested the platform and quickly realized: Beyonk was exactly what we were looking for—a modern, intuitive, user-friendly booking system designed to serve both business owners and consumers with ease—with one major deal-breaker solved: real, reliable human support.“

July 2, 2025

DM

Dan M

Event CoordinatorArts and Crafts, 2 - 10 employeesUsed the software for: 6-12 months.

“The reporting side wasn't really set up for out type of events, we found it difficult to get the information we wanted.“

November 28, 2024

MT

Marina T

Creative Manager and founderEntertainment, 11 - 50 employeesUsed the software for: Less than 6 months.

“We run a new 50 seat family theatre and Beyonk has been instrumental to help us manage the tickets and events.“

February 10, 2025

bl

beverley l

ownerLeisure, Travel & Tourism, 11 - 50 employeesUsed the software for: Less than 6 months.

“the only con is that bookings made by date needs to be a report run in excel“

January 13, 2025

RH

Rob H

ManagerHospitality, 11 - 50 employeesUsed the software for: 6-12 months.

“Also on check in its great that all tickets are under one bar code, which speeds up our entry- reducing queues.“

October 2, 2024

AP

Alan P

ManagerNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 6-12 months.

“I have no issues with the system except fees and booking charges are more expensive than my previous supplier. “

February 5, 2025

## Showing most helpful reviews

Showing 1-25 of 167 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Becky P.  
Operations Manager  
Leisure, Travel & Tourism  
Used the software for: Less than 6 months

### "Amazing booking system!"

January 21, 2025

5.0

Having a great experience so far! We are an outdoor adventure centre so have a huge variety of products and we have found the system flexible.

Pros

We really like the ease of adding our bookings in via the back office whilst also allowing customers to book directly. The waivers were a huge selling point as it has allowed us to go paperless!

Cons

Scheduling at the beginning was tricky, however after speaking with \[sensitive content hidden\] their development team designed a solution for us.

Switched from

[BookingHound](https://www.capterra.com/p/103529/BookingHound/)

Beyonk makes the ticketing system more efficient

Review Source

Response from Beyonk

January 22, 2025

Thank you for your review. Our main aim here at Beyonk is to provide simple and powerful software for ticketing experience-selling businesses, so it is so great to hear that you found the system straightforward and easy to use. We are constantly developing the platform and introducing new features along with responding to customer feedback so we are very grateful for your comments.

J.

Jade ..  
Weddings and Events  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Just the best "

March 5, 2025

5.0

Our overall experience with Beyonk has been excellent. The platform is user-friendly, making it easy to set up and manage event bookings. Payments run smoothly, and the customisation options allow us to tailor bookings to fit our needs perfectly. The customer support team has been incredibly responsive and helpful whenever we’ve had questions. Beyonk has made a big difference in streamlining our event management. We highly recommend it to anyone looking for an efficient and well-supported booking system!

Pros

We've had a fantastic experience using Beyonk for our event bookings at Newlands Bishop Farm! The platform is incredibly user-friendly, making it easy to set up and manage our events. The booking and payment system runs smoothly, allowing our customers to book with ease while giving us full control over ticketing. One of the biggest highlights has been the excellent customer support—the Beyonk team has been responsive and helpful whenever we’ve needed assistance. We also love the customisation options, which have allowed us to tailor our bookings to fit our events perfectly. After switching from Eventbrite, we've noticed a real improvement in efficiency and ease of use, making event management much simpler for us. We highly recommend Beyonk to anyone looking for a reliable and well-supported booking system!

Cons

While our experience with Beyonk has been overwhelmingly positive, one area for improvement would be the addition of a dedicated app for event check-ins. A mobile app could make the check-in process even smoother, allowing us to scan tickets and manage attendee lists more efficiently on the day. That being said, the platform is already very user-friendly.

Switched from

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

more user friendly and putting our shop on our website.

Review Source

KR

Ken R.  
owner operator  
Entertainment  
Used the software for: Less than 6 months

### "Double Booking Issues"

August 8, 2024

1.0

Pros

It is a nice-looking platform, and the people are nice.

Cons

The absolute worst booking experience ever. Not once, but twice they double booked my tours. I had to call the customers and explain they did not have a booked tour even though they had a confirmation. After the first time, I was told it was fixed. Then it happened again. Moving away from Beyonk as fast as I can.

Switched from

[FareHarbor](https://www.capterra.com/p/135106/FareHarbor/)

Price savings, ease of use, and I thought it would be a better experience for my customers.

Review Source

Response from Beyonk

August 21, 2024

Hi Ken, Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience and any inconveniences caused as a result. The initial overbooking was due to an issue from your previous suppliers booking report (where 6-hour tours were incorrectly listed as 3-hour) that we imported into Beyonk. We have now implemented stricter measures to prevent such incidents in the future. We wish you continued success and are here to support you if you need anything further and apologies again. We take this very seriously and will continue to ensure that we provide the best onboarding and support where possible. Best regards, Beyonk Team

RG

Rachael G.  
Creative Marketing Director  
Restaurants  
Used the software for: Less than 6 months

### "We’re officially booked and loving it!"

July 2, 2025

5.0

We finally made the switch from Fare Harbor after struggling with outdated features and the worst customer service EVER!   After a deep dive using ChatGPT (yes, really—and Beyonk came up right at the top!), we checked reviews, tested the platform and quickly realized: Beyonk was exactly what we were looking for—a modern, intuitive, user-friendly booking system designed to serve both business owners and consumers with ease—with one major deal-breaker solved: real, reliable human support.   Enter \[sensitive content hidden\], our amazing account reps who made on-boarding a total breeze! Their support was prompt, professional, and incredibly patient and kind. The entire setup felt so smooth, a 5-year-old could have gotten it. (No joke!?  ) We’re thrilled to partner with a young, growing company like Beyonk, whose mission is all about making the booking experience simple, accessible, and reliable for everyone. If you’re looking for a platform that actually gets it—this is it.

Pros

I really like that the Experience feature and the capability to promote specific offerings as gift cards. It’s a smart way to add another source of revenue.

Cons

I was also told the platform is evolving and that we can be part of upcoming beta versions—which is great! It’s nice to know they’re actively improving and open to feedback from real users.

Switched from

[FareHarbor](https://www.capterra.com/p/135106/FareHarbor/)

We finally made the switch from Fare Harbor after struggling with outdated features and the worst customer service EVER!

Review Source

EG

Eve G.  
Animal keeper  
Farming  
Used the software for: Less than 6 months

### "Seamless, stress-free and looks good!"

February 28, 2025

5.0

The whole onboarding process was super easy and stress free. \[sensitive content hidden\] was super helpful and listened to all of our requirements and made them happen. Our account manager \[sensitive content hidden\] has also be incredibly helpful when we’ve hit a few snags and helped us to get them sorted.

Pros

The platform is super easy to use and customise to make it your own. It works seamlessly with our website and the team at Beyonk, \[sensitive content hidden\] have been super attentive and supportive when we’ve needed them.

Cons

When you’ve grouped together experiences there is no way to return to the group without going all the way back through the products. It only takes a few extra seconds but there it’s the only thing I can think of!

Alternatives considered

[TicketingHub](https://www.capterra.com/p/128655/TicketingHub/)

Reason for choosing Beyonk

Although ticketing hub has a lower booking fee than Beyonk, we felt the Ecologi partnership with Beyonk was more than worth the 1% as this fully fits with our zoos mission as a whole. The overall look of the Beyonk website was also a positive factor, as a Gen Z, I cannot stand clunky websites!!

Switched from

[FareHarbor](https://www.capterra.com/p/135106/FareHarbor/)

Unfortunately after years of service, our previous provided changed the terms of our agreement and wanted to charge an annual fee that we just couldn’t afford as a small business.

Review Source

Response from Beyonk

March 4, 2025

Thank you for your wonderful review. Our main aim here at Beyonk is to provide a simple and powerful software for ticketing experience-selling businesses so we are extremely grateful for your review.

AP

Alan P.  
Manager  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Online Bookings"

February 5, 2025

5.0

The site is very user friendly for both operator and customer. its professional looking and helps customers get what they want fast.

Pros

easy to use and a useful team of staff to offer assistance when needed. \[sensitive content hidden\] has been so helpful, replies to emails quickly and makes herself available to take you by the hand, to show you how to do tasks on site.

Cons

I have no issues with the system except fees and booking charges are more expensive than my previous supplier. However, this site is much more professional looking, offers much more variety and less admin for us.

Alternatives considered

[DigiTickets](https://www.capterra.com/p/129234/DigiTickets/)

Reason for choosing Beyonk

No set up fee and introduction fee. That put us off.

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)

Limited services and alot of admin for our team.

Review Source

BF

Bill F.  
Director  
Leisure, Travel & Tourism  
Used the software for: Less than 6 months

### "Excellent modern booking system"

June 9, 2025

5.0

We are very pleased with the Beyonk booking system from the initial approach to the migration of booking information and continuing back up to resolve queries.

Pros

Clarity of booking system and modern image. Speed of operation and the comprehensive presntation of sales information. Personal approach of managers and speed of response to queries.

Cons

The comprehensive nature of the sales and accounting reporting takes some time to become familiar with.

Alternatives considered

[FareHarbor](https://www.capterra.com/p/135106/FareHarbor/)

Reason for choosing Beyonk

Personal approach of the managers compared with the more formnal approach of Fareharbor. Our faith was justified.

Switched from

[WebTicketManager](https://www.capterra.com/p/125236/WebTicketManager/)

We were happy with the system but had doubts about their financial security.

Review Source

PD

Peter D.  
General Manager  
Leisure, Travel & Tourism  
Used the software for: Less than 6 months

### "Great Experience"

May 7, 2025

5.0

Only positive things to say. Would happily recommend to anyone (and have). Wish I had switched to them earlier.

Pros

Back of house tool is fantastic. Very user friendly. Reports can be accessed easily. Refunds can be issued directly.

Cons

Preferred the previous reports section initially but the newer version has grown on me and just as good now.

Alternatives considered

[LinkedIn for Business](https://www.capterra.com/p/213505/LinkedIn-for-Business/)

Reason for choosing Beyonk

More competitive commission and better back of house system

Switched from

[Access PeopleHR](https://www.capterra.com/p/211952/Access-People-HR-Software/)

So I could increase our capacities and tickets sold during busy periods. Refunding process previously was very drawn out and complicated.

Review Source

JA

Jason A.  
General Manager  
Museums and Institutions  
Used the software for: Less than 6 months

### "Great first month with Beyonk"

February 14, 2025

5.0

The on-boarding process with \[sensitive content hidden\] was excellent, he helped set everything up and integrated it to our website. Everything is far, far easier and more intuitive to use than our previous provider

Pros

Ease of use on a daily basis, simple to set up

Cons

Nothing to mention at this stage, happy with how everything is working and confident I could get hold of any support I may need in future

Review Source

SS

Sean S.  
Director  
Leisure, Travel & Tourism  
Used the software for: 6-12 months

### "First class"

April 23, 2025

5.0

Excellent. Can't fault them. The product is great, and customer service is superb. Highly recommend

Pros

The system as a whole works superbly with our soft play centres. All the features and apps within it, have helped to not only reduce admin, but also increase sales.

Cons

I wouldn't say that I dislike anything about Beyonk, but there are additional features that would be handy, but there seems to be constant development of new features being added regularly.

Switched from

[Booked It](https://www.capterra.com/p/241934/Booked-It/)

Constant issues with bookedit as well as poor custom service

Review Source

KG

Kieran G.  
Digital Marketing and Graphic Design  
Recreational Facilities and Services  
Used the software for: 6-12 months

### "A Game-Changer for Our Business: Easy, Efficient, and Reliable"

November 9, 2024

5.0

My overall experience with Beyonk has been positive and seamless. The platform is straightforward to use, allowing me to set up and manage events and experiences with ease. We haven’t encountered any significant issues, and the support from Beyonk’s team, especially our dedicated account manager, has been consistently reliable and readily available whenever needed. Beyonk has proven to be a dependable system that enhances my workflow, making it a valuable asset to our operations and ticket sales.

Pros

User-friendly and easy to understand, making setup and navigation simple. Efficient dashboard reporting features allow for quick overviews and insights at a glance. Regularly updated with new features, continuously enhancing functionality. Saves time and reduces workload when setting up experiences and events. Reliable system with responsive support and a dedicated account manager.

Cons

Reports could be more detailed to provide deeper insights. Manual creation of gift vouchers through the platform would be a valuable addition.

Alternatives considered

[FareHarbor](https://www.capterra.com/p/135106/FareHarbor/)

Reason for choosing Beyonk

Beyonk account and dashboard overview had me at early stage, looked straightforward and easy to use.

Switched from

[Future Ticketing](https://www.capterra.com/p/154591/Future-Ticketing/)

The system did not suit our business, event /product creation took too much time to set up.

Review Source

Response from Beyonk

December 23, 2024

Hi Kieran, Thank you for your review. Our main aim here at Beyonk is to provide simple and powerful software for ticketing experience-selling businesses, so it is so great to hear that you found the system straightforward and easy to use. We are constantly developing the platform and introducing new features along with responding to customer feedback so we are very grateful for your comments.

BR

Bea R.  
Managing director  
Restaurants  
Used the software for: Less than 6 months

### "New to Beyonk"

December 18, 2024

5.0

Great staff Lots of features in the 'apps' which are easy to set up

Pros

How easy and user friendly it is for user and customer

Cons

Not a lot to dislike! can't think of anything

Alternatives considered

[Bookwhen](https://www.capterra.com/p/157881/Bookwhen/)

Reason for choosing Beyonk

user friendly - lots of opportunities to upsell and grow business

Switched from

[Booked It](https://www.capterra.com/p/241934/Booked-It/)

Lots of issues with them - system not up to scratch

Review Source

Response from Beyonk

December 23, 2024

Hi Bea, Thank you for your review. Our main aim here at Beyonk is to provide simple and powerful software for ticketing experience-selling businesses, so it is so great to hear that you found the system straightforward and easy to use. We are constantly developing the platform and introducing new features along with responding to customer feedback so we are very grateful for your comments.

bF

barry F.  
Guide and Skipper  
Recreational Facilities and Services  
Used the software for: Less than 6 months

### "Beyonk Booking System - Really Helpful Staff"

December 13, 2024

5.0

It has been good. Good technical assistance and professional helpful staff.

Pros

Ease of use. Clear menus. Helpful staff.

Cons

So far I like it. Nothing standing out at the moment.

Alternatives considered

[FareHarbor](https://www.capterra.com/p/135106/FareHarbor/)

Reason for choosing Beyonk

They were much too expensive. Too much cost to pass to customer.

Switched from

[Checkfront](https://www.capterra.com/p/99249/Checkfront/)

Out dated user experience. Beyonk seams like a good user experience with inaugurated payment options.

Review Source

Response from Beyonk

December 23, 2024

Thankyou for your feedback. We are always aiming to improve and simplify our software. We are constantly developing the platform and introducing new features along with responding to customer feedback so we are very grateful for your comments.

FS

Frankie S.  
Open Farm  
Leisure, Travel & Tourism  
Used the software for: 6-12 months

### "Very happy!"

October 10, 2024

5.0

So far so good! The products are easy to put together and look professional on our website

Pros

Very easy to use and extremely helpful staff.

Cons

Slightly more expensive than the last platform we used, but so much easier.

Switched from

[Regiondo](https://www.capterra.com/p/148394/Regiondo-Pro/)

Found the old one very hard to use and lots of problems with with bookings not showing up on the system

Review Source

Response from Beyonk

December 23, 2024

Hi Frankie, Thank you for your wonderful review. Our main aim here at Beyonk is to provide a simple and powerful software for ticketing experience selling businesses.

NM

Norm M.  
Owner  
Hospitality  
Used the software for: Less than 6 months

### "Well Worth a Shot"

October 17, 2024

5.0

Excellent so far. They have been very reachable and attentive to all my questions and concerns, big or small.

Pros

Customer service and straightforward system for my customers

Cons

Inability to sync with Viator - but I believe it’s in the pipeline

Alternatives considered

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

Reason for choosing Beyonk

Better pricing and better functionality and integration

Switched from

[Evey](https://www.capterra.com/p/245502/Evey/)

Evey is an inferior product - our needs were better suited to Beyonk

Review Source

Response from Beyonk

December 27, 2024

Hi Norm! Thank you for your review. Our main aim here at Beyonk is to provide simple and powerful software for ticketing experience-selling businesses, so it is so great to hear that you found the system straightforward and easy to use. We are constantly developing the platform and introducing new features along with responding to customer feedback so we are very grateful for your comments.

AB

Ashley B.  
General Manager  
Leisure, Travel & Tourism  
Used the software for: Less than 6 months

### "Beynk: A Smooth and Efficient Booking Platform"

February 6, 2025

5.0

Beynk is a user-friendly online booking platform that makes managing reservations simple and efficient. The system is intuitive, with a smooth booking process and helpful features for businesses and customers alike. The interface is well-designed, and support is responsive when needed. Overall, a great tool for streamlining bookings!

Pros

Reliable and easy-to-use online booking platform that simplifies the booking process. The system runs smoothly, and customer support is helpful when needed.

Cons

The potential for migrating our party bookings does not yet meet our requirements.

Review Source

Response from Beyonk

February 7, 2025

Thank you so much for this lovely review and for your feedback. We are always aiming to improve and simplify our software. We are constantly developing the platform and introducing new features along with responding to customer feedback so we are very grateful for your comments.

NJ

Natalie J.  
Gateway Resort  
Leisure, Travel & Tourism  
Used the software for: Less than 6 months

### "Definitely Recommend!"

April 7, 2025

5.0

It's been a joy to work with Beyonk! Customer service has been outstanding. Fast response time, and all our questions answered with ease. We're a large holiday park, and we have only just started to move all our activities and events to online booking. Beyonk has been the perfect platform for us, and made it all a pleasure, rather than the stress we'd originally anticipated. A big thumbs up!

Pros

Simple & easy to set up, and also easy to use on the customer side!

Cons

We haven't come across anything yet that we haven't liked!

Review Source

MT

Marina T.  
Creative Manager and founder  
Entertainment  
Used the software for: Less than 6 months

### "Great software and great customer service"

February 10, 2025

5.0

We run a new 50 seat family theatre and Beyonk has been instrumental to help us manage the tickets and events.

Pros

Brilliant user experience and customer service

Cons

Some features are missing like being able to hide the number of tickets left for a show

Review Source

Response from Beyonk

February 12, 2025

Thank you for your wonderful review. Our main aim here at Beyonk is to provide a simple and powerful software for ticketing and experience selling businesses so we are extremely grateful for your review.

BH

Ben H.  
Director  
Leisure, Travel & Tourism  
Used the software for: Less than 6 months

### "Exceptional in every department "

December 17, 2024

5.0

Exceptional from start to finish, we'd had a previous bad experience with a booking platform and we were going in cautiously. I believe this platform will ensure the success of our business.

Pros

Eease of use, fits our business perfectly. Exceptional support even last thing on a Friday ! The staff are keen to help drive our business forward and also listen to feedback.

Cons

Can't think of any but I have to fill in this box.

Review Source

AG

Angela G.  
Owner  
Food & Beverages  
Used the software for: Less than 6 months

### "Thank You Beyonk!"

November 11, 2024

5.0

My experience with Beyonk has been first class. The staff have been super helpful and clear in relating information, giving me the confidence I need to run my new website and booking system. Ask a question, and the solution comes via a helpful email or call. Thank you to all of my helpers, you have made it all feel like a breeze! I will be recommending Beyonk in the future.

Pros

Easy to set up Easy to make changes Great customer service- amazing in fact They are ready to help Are innovative, adding new helpful features to their system Always polite and ready to help

Cons

I did not find any problems apart from adding physical vouchers to my site, but we resoled that by adding an upgrade via emailing us

Review Source

Response from Beyonk

December 23, 2024

Hi Angela, Thank you for your wonderful review. Our main aim here at Beyonk is to provide a simple and powerful software for ticketing experience selling businesses alongside great Customer Support. We are very grateful for your feedback

LK

Lara K.  
Vice President  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Beyonk is a game-changer!"

September 5, 2024

5.0

As a growing non-profit, companies constantly solicited our organization for services such as ticket sales and memberships in the past. I was quoted as much as $30k for said services. Way out of our price range! When \[sensitive content hidden\] called me to pitch Beyonk, I was obviously skeptical, BUT I really liked \[sensitive content hidden\] and her non-pushy approach, so I decided to schedule a demo with her. I loved working with \[sensitive content hidden\] and that Beyonk was SO CLEAN on the admin side. SO EASY. Best part? FREE for our organization to use! I had a small group of experts from Beyonk help set up our tickets and memberships, and launching was the easiest thing I've ever done regarding the technical side. I was able to embed Beyonk on our website with ease, and sales were almost immediate. Total game-changer. I highly recommend Beyonk to ANY organization looking to up their game and work with a first-class company who actually delivers on what they promise.

Pros

Streamlined, user-friendly, easy to navigate, fantastic customer service.

Cons

Nothing! Everything about Beyonk is fantastic.

Review Source

DT

Dan T.  
Farmer Dan  
Entertainment  
Used the software for: 6-12 months

### "We love Beyonk "

October 12, 2023

5.0

We began using Beyonk in 2023, and within just a few days of our initial contact, we were up and running, selling tickets seamlessly. Over the years, we've tried various ticketing platforms, but Beyonk stands out as the absolute best. Its user-friendly interface and straightforward setup make it perfect for our small business, which hosts seasonal events on our farm for the public. This ease of use allows us to respond quickly and stay in sync with real-time demands. Having a dedicated account manager available around the clock for assistance, tips, and support is a valuable asset.Our love for Beyonk is so strong that we wholeheartedly recommend it to anyone we encounter in the event hosting community.Sincerely,Dan ThornicroftLibby's Patch

Pros

The most significant pros of using Beyonk are its user-friendly interface, quick setup, and excellent customer support. As a small business hosting events, the ease of use allowed us to react quickly to real-time demands. Having a dedicated account manager available day and night for assistance and support was a standout feature, making our experience with Beyonk truly exceptional.

Cons

It's fantastic to hear that you didn't encounter any cons while using Beyonk. A seamless experience with no drawbacks is a great testament to the platform's effectiveness and suitability for your needs. If you have any more positive feedback or specific aspects you'd like to highlight, feel free to share them in your review.

Reason for choosing Beyonk

Expensive. Lack of support. Overly complicated

Review Source

SY

Sara Y.  
Director  
Leisure, Travel & Tourism  
Used the software for: 1-2 years

### "Beyonk is best!"

November 17, 2021

5.0

Teaming up with Beyonk has been one of our most important and best business decisions of late. It's allowed guests to book experiences online around the clock. It's freed up a huge amount of time, that would have been spent on taking manual bookings. Creating our bookable experiences with Beyonk has challenged us to think about our offering, the scheduling and pricing. It's been great to see it all come together, to feature on the Beyonk market place and benefit from all their knowledge.

Pros

To help make booking experiences with us more user-friendly, to help manage the volume of bookings and to improve efficiency, we partnered last year with Beyonk. Their support from the initial contact has been excellent, and this combined with their knowledge, understanding of our requirements, attention to detail, willingness to listen and their drive to make the customer journey as slick as possible proves that we made the right decision. We’re looking forward to what this year and beyond will bring, as a direct result of working with Oscar and the team at Beyonk, with the added benefit of sharing our experiences for direct bookings with major tourism promoters and national parks.

Cons

Initially there were elements that we felt were missing and we fed these back. Beyonk reacted to these quickly and engaged in zoom meetings and calls to better understand our needs which would allow them to work on the content to implement certain functions. There are still some functions we'd like to see, but I'm sure these will be on board as soon as time allows.

Reason for choosing Beyonk

Our initial 'phone call and zoom meeting with Beyonk was professional, relaxed, interesting and left us wanting to find out more. We found the dashboard easy to understand, navigate and update. Their enthusiasm and passion was evident right from the start and the fact that they were partnering with our DMO around the same time proved to be hugely beneficial.

Review Source

SY

Sally Y.  
Confetti Specialist  
Farming  
Used the software for: Less than 6 months

### "An excellent product and service"

July 31, 2023

5.0

Beyonk completely solved our website ticketing issues and provided an easy to use ticket selling product. It is hard to put into words just how much this improved the administration of our event! They also gave us the option of QR scanning on entry, which our staff loved. And this system eliminated the need to print a daily list for the gate, which meant that we could sell tickets right up to the end of each session. This resulted in more tickets being sold, and saved us valuable time in the office. On top of this, they were lovely and friendly, interested in us and our event issues, and they went out of their way to help us. A superb service!

Pros

The ticket sales system is clear and easy to use for both the customer and us, on the back end. And we were so impressed by the Beyonk team - their support and interest in helping us succeed in running our event was brilliant.

Cons

There are some features, like the customer messaging system, that we feel could be improved, and we'd appreciate being able to search bookings in more ways too (i.e. by phone number). But it is easy to feed this back to the Beyonk team, and they are open to our ideas! That's very reassuring.

Reason for choosing Beyonk

We chose Beyonk because they were friendly and helpful, assured us that they would solve our problems, and their product was competitively priced. It was a great decision!

Review Source

Response from Beyonk

July 22, 2024

Thank you for your wonderful review. Our main aim here at Beyonk is to provide a simple and powerful software for ticketing experience selling businesses, we are so happy you are enjoying using Beyonk and the features have been useful for your business.

KP

Keith P.  
Creative events & media producer / promoter  
Events Services  
Used the software for: Less than 6 months

### "Using Beyonk for ticket sales for a 4 day event"

August 16, 2023

4.0

Positive and I'd certainly use them for ticketing for the event next year and potentially for any other events if they provide the features that particular event would need.

Pros

I researched 4 or 5 ticket agencies to sell tickets for an event I was producing and chose Beyonk. Most of the agencies I spoke to had similar features and were broadly similar in their charging structure. I mainly chose Beyonk as it was able to break tickets sales down into half hour slots across the day, which I needed, did not charge a set up fee, and was a bit cheaper than the others I researched. Also the support team & my account manager seemed like they would provide good assistance if I needed it, and that very much proved to be the case. Always swift in their service and always able to resolve any issues or questions that I had.

Cons

There were a few features that I asked about that were either in development or needed to be activated by the support team rather than being something I could just do myself. But not a major problem.

Alternatives considered

[Easol](https://www.capterra.com/p/218665/Easol/)[DigiTickets](https://www.capterra.com/p/129234/DigiTickets/)

Reason for choosing Beyonk

See earlier answer

Review Source

Response from Beyonk

August 18, 2023

Thank you for your review. Our main aim here at Beyonk is to provide simple and powerful software for ticketing experience-selling businesses, so it is so great to hear that you found the system straightforward and easy to use. We are constantly developing the platform and introducing new features along with responding to customer feedback so we are grateful for your comments.

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