# Page 2 | Beyonk Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Beyonk the right Tour Operator solution for you? Explore 167 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/236278/Beyonk/reviews --- Beyonk 4.9 (167) [View alternatives](https://www.capterra.com/p/236278/Beyonk/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Beyonk ## Showing most helpful reviews Showing 26-50 of 167 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Thomas W. Customer Services Coordinator Non-Profit Organization Management Used the software for: 6-12 months ### "Beyonk & Xplore Science Discovery Centre " January 27, 2025 5.0 Very happy, we can see us working together for a very long time. The best thing I feel is that the team listens and understands our business needs and try to help as much as possible. I tend to have lots of ideas on how to improve functionality for the our customer service and Beyonk always listens and always gets the job done! Pros The integration with Epos Now POS Software. This has enabled are charity to to keep up with technology using the quick scan feature for general admission and other seasonal events, you can scan anywhere! Cons Technology is great but sometimes things can go wrong and there was a server issue that happened once but when we notified Beyonk's customer service team, it was up and running very quickly and was business as usual. Review Source KG Kieran G. Digital Marketing and Graphic Design Recreational Facilities and Services Used the software for: 6-12 months ### "A Game-Changer for Our Business: Easy, Efficient, and Reliable" November 9, 2024 5.0 My overall experience with Beyonk has been positive and seamless. The platform is straightforward to use, allowing me to set up and manage events and experiences with ease. We haven’t encountered any significant issues, and the support from Beyonk’s team, especially our dedicated account manager, has been consistently reliable and readily available whenever needed. Beyonk has proven to be a dependable system that enhances my workflow, making it a valuable asset to our operations and ticket sales. Pros User-friendly and easy to understand, making setup and navigation simple. Efficient dashboard reporting features allow for quick overviews and insights at a glance. Regularly updated with new features, continuously enhancing functionality. Saves time and reduces workload when setting up experiences and events. Reliable system with responsive support and a dedicated account manager. Cons Reports could be more detailed to provide deeper insights. Manual creation of gift vouchers through the platform would be a valuable addition. Alternatives considered [FareHarbor](https://www.capterra.com/p/135106/FareHarbor/) Reason for choosing Beyonk Beyonk account and dashboard overview had me at early stage, looked straightforward and easy to use. Switched from [Future Ticketing](https://www.capterra.com/p/154591/Future-Ticketing/) The system did not suit our business, event /product creation took too much time to set up. Review Source Response from Beyonk December 23, 2024 Hi Kieran, Thank you for your review. Our main aim here at Beyonk is to provide simple and powerful software for ticketing experience-selling businesses, so it is so great to hear that you found the system straightforward and easy to use. We are constantly developing the platform and introducing new features along with responding to customer feedback so we are very grateful for your comments. HC Helen C. Director Farming Used the software for: 2+ years ### "10/10 & keeps getting better!" December 13, 2024 5.0 We have been with Beyonk for 3 years now and have no intention of going else where Pros Easy of use, great support from \[sensitive content hidden\] and love that Beyonk is constantly evolving Cons Nothing negative to report, we are very impressed Alternatives considered [DigiTickets](https://www.capterra.com/p/129234/DigiTickets/) Reason for choosing Beyonk Beyonk were proactive and wanted my custom Switched from [WooCommerce](https://www.capterra.com/p/225601/WooCommerce/) I liked the features which Beyonk offerered and woocommerce was too basic in comparison Review Source Response from Beyonk December 23, 2024 Thank you for your review. Our main aim here at Beyonk is to provide simple and powerful software for ticketing experience-selling businesses, so it is so great to hear that you found the system straightforward and easy to use. We are constantly developing the platform and introducing new features along with responding to customer feedback so we are very grateful for your comments. AD Alexandra D. Co-founder and Head of Operations Hospitality Used the software for: 6-12 months ### "Excellent service, always improving" October 26, 2024 5.0 Overall, my experience with Beyonk has been excellent, I appreciate their commitment to improving their product, they are always on hand to help with anything and the regular check-ins are very helpful, I often learn about features I was unaware of during my calls with \[sensitive content hidden\]. Pros It is a low cost solution for small businesses, their customer service is excellent with regular calls to check up on how we are finding the system and also to take ideas for improvements. Although they don't have all the features yet they are committed to increasing their offerings, I feel my suggestions are genuinely considered and used to make improvements. They are very happy to help with any issues I have, with many articles and a support line making it easy to figure out what I want to do. I have a dedicated account manager as well who understands our business and checks in regularly, it makes it very easy to use the system and keep up to date with new features. Cons As they are still growing they don't have every functionality just yet, but they are committed to improving their offerings Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Beyonk Price was key for us as a small business, the others weren't comparable on price, the ease of use and integration with our existing website was also key. Review Source Response from Beyonk December 23, 2024 Hi Alex, Thankyou for your feedback. We are always aiming to improve and simplify our software. We are constantly developing the platform and introducing new features along with responding to customer feedback so we are very grateful for your comments. SS Sean S. Director Leisure, Travel & Tourism Used the software for: 6-12 months ### "First class" April 23, 2025 5.0 Excellent. Can't fault them. The product is great, and customer service is superb. Highly recommend Pros The system as a whole works superbly with our soft play centres. All the features and apps within it, have helped to not only reduce admin, but also increase sales. Cons I wouldn't say that I dislike anything about Beyonk, but there are additional features that would be handy, but there seems to be constant development of new features being added regularly. Switched from [Booked It](https://www.capterra.com/p/241934/Booked-It/) Constant issues with bookedit as well as poor custom service Review Source AS Aine S. Museum Manager Museums and Institutions Used the software for: Less than 6 months ### "Wish we had done this sooner! Friendly, professional customer service." January 23, 2025 5.0 Fabulous. I would highly recommend Beyonk to anyone looking for a similar platform Pros Having the online booking has helped us with staffing needs and the visitor numbers we can expect each week. The ongoing support we get from our account manager Ella, at Beyonk, has been incredible. Friendly responsive and professional. Cons We are having a few minor issues with our EPOS system and the app, but Ella is helping with this... Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Beyonk I liked the friendly professional approach. The safety net provided by the dedicated account manager has been invaluable and this is the main reason we went with Beyonk over the competition. Review Source JT James T. Farm and Events Management Farming Used the software for: Less than 6 months ### "Brilliant Beyonk" February 24, 2025 5.0 Very good, excellent customer service and guidance Pros Ease of use, simplicity, mobile friendly, embed on website, slef-administration for customers. Cons Some limitations compared to old system, some work arounds, and hopefully developments to come Switched from [DigiTickets](https://www.capterra.com/p/129234/DigiTickets/) Simplicity and being more user friendly, customer self management of bookings Review Source JW Jocelyn W. Owner Entertainment Used the software for: Less than 6 months ### "Overall great option" February 12, 2025 5.0 It has been frustrating at times, but over all very productive and it is much better than any of the other solutions I located. Pros They are an innovate group of individual who are committed to helping their customers brainstorm work around to unique problems they may face. Cons They are lacking a few functionality solutions I would be interested in, but they are growing and frankly no solution is a 100% solutions. I do wish they had an app.. but I would prefer to use a web browser than pay $200 a month for an app they created. Switched from [Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/) I needed apple pay, and more options for dynamic pricing, apple pay and I also wanted to the option to hold both private and public sessions. Review Source PH Paul H. director Health, Wellness and Fitness Used the software for: 6-12 months ### "Byonk briliant " March 11, 2025 5.0 Definatly a service worth recomending great staff and fantasic support from day 1 Pros Easy and intuative to use. fantastic customer support, excellant on-boarding. great interface for custormers. Cons the connection with epos now card handling. Review Source CM Cala M. Volunteer and Visitor Services Manager Museums and Institutions Used the software for: Less than 6 months ### "Special Events Review 2025" January 28, 2025 4.0 Switching to Beyonk was a huge improvement from the system we used in the past. With a couple small changes, I think Beyonk can be an incredible program that will make transactions online or in-person a breeze. Appreciate \[sensitive content hidden\] devoting time to listening to our feedback as well. Pros Easy to use - for customers and staff. Intuitive platform that made training a breeze. Cons A couple improvements could be made to the Add Sale section. Including cash sales and simple canceling of credit card transactions in the cue. Switched from [SimpleTix](https://www.capterra.com/p/86948/SimpleTix/) Customer service issues and wanted a system that was affordable/easy to use. Review Source Response from Beyonk February 7, 2025 Thank you very much for your review and for your feedback. We are always aiming to improve and simplify our software. We are constantly developing the platform and introducing new features along with responding to customer feedback so we are very grateful for your comments. MS Mika S. Assistant Director Museums and Institutions Used the software for: Less than 6 months ### "Thank you, Beyonk!" December 14, 2024 5.0 We have had an overwhelmingly positive experience with Beyonk, our online bookings have also increased from our previous online ticketing program. Pros Overall, the program is streamlined and easy to use. As well, staff are very responsive. Our particular staff member is Sal Salem, and he has been very helpful when needed! Cons I did not like setting up the scheduling for our experiences at first, but the program has become more streamlined since we first partnered with Beyonk. Alternatives considered [FareHarbor](https://www.capterra.com/p/135106/FareHarbor/) Reason for choosing Beyonk Price, staff approachability, ease of use Switched from [Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/) Beyonk is cheaper, more responsive, easier to use, and is more intended for Museum ticketing than Peek. Review Source CB Cath B. Owner Leisure, Travel & Tourism Used the software for: 2+ years ### "Great booking system for experience providers" February 26, 2025 5.0 Great and constantly evolving booking system, with responsive, proactive and helpful account managers. We have been with the company since its early days and find the booking system very user friendly and ideal for our scuba diving experience and training business. Pros Great and constantly evolving booking system, with responsive and helpful account managers. Cons There is nothing I don't like about Beyonk. The company is constantly improving and the product just gets better every year. Review Source LJ Lynne J. Owner Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Alpac-a-new booking platform " February 17, 2025 5.0 An excellent platform with great support to get you set up and manage your own experiences on the platform. Pros The flexibility the customer has to manage their own booking within our T&C’s. The Gift voucher options are fantastic. Simple, sleek booking process for customers. Data capture options are excellent. Cons I’d like to see more details in my daily overview of resources needed not just number of customers on each activity however this information is easily gotten elsewhere. Switched from [FareHarbor](https://www.capterra.com/p/135106/FareHarbor/) Limited functionality around managing gift vouchers and less seamless customer booking options Review Source Response from Beyonk February 19, 2025 Thank you for your feedback and review. We are always aiming to improve and simplify our software. We are constantly developing the platform and introducing new features along with responding to customer feedback so we are very grateful for your comments. PG Paul G. Trustee Entertainment Used the software for: 6-12 months ### "Great service , fully recommend " March 3, 2025 5.0 Overal all experience has be exceprtoonsl , \[sensitive content hidden\] from customer services has been excellent Pros Easy to use platform fir supplier and customer and company that you can communicate with easily. Offers great customer service and personal calls to check all ok , Cons Nothing, use i used sooner , few things Switched from [Bookwhen](https://www.capterra.com/p/157881/Bookwhen/) Ease of use for end user and like the barcode aspect Review Source AB Ashley B. General Manager Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Beynk: A Smooth and Efficient Booking Platform" February 6, 2025 5.0 Beynk is a user-friendly online booking platform that makes managing reservations simple and efficient. The system is intuitive, with a smooth booking process and helpful features for businesses and customers alike. The interface is well-designed, and support is responsive when needed. Overall, a great tool for streamlining bookings! Pros Reliable and easy-to-use online booking platform that simplifies the booking process. The system runs smoothly, and customer support is helpful when needed. Cons The potential for migrating our party bookings does not yet meet our requirements. Review Source Response from Beyonk February 7, 2025 Thank you so much for this lovely review and for your feedback. We are always aiming to improve and simplify our software. We are constantly developing the platform and introducing new features along with responding to customer feedback so we are very grateful for your comments. EB Ellie B. Business Operations and HR Support Hospitality Used the software for: Less than 6 months ### "Exceptional customer service and great ticketing system" May 13, 2025 5.0 Our overall experience has been great. From the initial enquiry to getting our events live, there has always been someone to help us every step of the way. They go above and beyond to help and the capabilities of Beyonk are always improving. Pros Beyonk is so easy to use, for both us and our customers. Creating events and ticket types are really easy to do, and there is so much useful data. The team at Beyonk are exceptional and will do everything they can to help, and are always really speedy in response to any queries. Cons Linking tickets is somewhat limited, but this isn't something that you would find with other ticketing providers without having a bespoke site built, so isn't really something I can complain about! Review Source LP Laura P. Director Events Services Used the software for: Less than 6 months ### "Lower House Farm - new Beyonk user " April 30, 2025 5.0 Very good experience so far. Everyone has been very helpful and it seems to have improved our customer booking experience. Pros Really helpful colleagues on hand to assist with queries/ make sure things are set up correctly. Ease of the system too. Cons Would like it to have an App as that would be useful - but having a tile linked to the web dashboard is ok as a workaround. Switched from [Wix](https://www.capterra.com/p/169007/Wix/) Wix has limitations on what you can do and how you can do it. Review Source VJ Varsha J. Director Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Outstanding booking service provider" March 13, 2025 5.0 Fantastic experience to date, only wished I swapped over sooner! Pros A very easy to use booking system, both for customers and us as a business. The set up process was straightforward with as much support as needed. The staff have been fantastic with answering any queries or questions. Cons No areas of dis-satisfaction! Service has been faultless. Switched from [Booked It](https://www.capterra.com/p/241934/Booked-It/) Too many issues, booking system not reliable, customers being overcharged, session times changed to unavailable. Review Source BH Becki H. Manager Farming Used the software for: 2+ years ### "Thank you Beyonk" February 5, 2025 5.0 Overall, our experience with Beyonk has been great Pros Very easy to use software with new features which are constantly being added. Great customer service especially from \[sensitive content hidden\] Cons Scheduling is hard work please make it simpler Review Source AE Alyona E. Operations Director Hospitality Used the software for: Less than 6 months ### "Feedback from Cefn Mably Farm Park" March 4, 2025 5.0 It is very easy experience, as beyonk very officiant, very supportive. Pros I like the system, easy to use. Beyonk team is very reliable, helpful and very supportive. Cons Nothing to declare in this matter. All good Switched from [Booked It](https://www.capterra.com/p/241934/Booked-It/) because of the ghost bookings, luck of support, very complicated platform. Review Source Response from Beyonk March 6, 2025 Thank you for your wonderful review. Our main aim here at Beyonk is to provide a simple and powerful software for ticketing experience selling businesses so we are extremely grateful for your review. MH Mark H. Director Health, Wellness and Fitness Used the software for: 1-2 years ### "Solid, simple booking/ticketing system." February 17, 2025 4.0 Our first booking system. Helpful tech support and a good system but in the end we got frustrated by slow delivery of planned updates. Pros Clean and simple booking system with decent checkout widgets. Cons A bit too simple for us - limited messaging functionality. Review Source CG Charmaine G. Director Entertainment Used the software for: 1-2 years ### "Easy experience" March 11, 2025 5.0 Beyonk was very easy to navigate, this was a whole new set up for us and \[sensitive content hidden\] from Beyonk was really helpful plenty of Video calls, video tutorials. I like that they check up on how we are doing from time to time, they let us know of any updates or useful information on how we can boost our sales. Pros Very easy to use, customer service is great, we got lots of help setting up and useful video clips along the way. Cons \- Review Source LK Loryn K. Marketing Manager Farming Used the software for: 6-12 months ### "Love Beyonk" August 19, 2025 5.0 Beyonk has made our ticketed events seamless. The check in process is so easy. Guests purchase their tickets online ahead of time and arrive with a QR code that is scanned. Easy peasy! Pros The ease of use for both our customers and ourselves as a business! It makes our events run much more smoothly. Plus our rep, \[sensitive content hidden\], is incredible. He maintains a great relationship and always makes sure we have the help we need! Cons I truly don't have anything bad to say about Beyonk. Anything I need help with is taken care of, and if there isn't a feature they have that I want, I suggest it and they make sure I feel heard! Review Source MK Martin K. Pool Manager Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Excellent Service" March 6, 2025 5.0 The service since joining has been excellent, always available to help. Pros Excellent customer care and how good the integration has been from our old company. Cons Nothing as the service has been excellent Switched from [Booked It](https://www.capterra.com/p/241934/Booked-It/) i was recommended Beyonk so arranged a meeting. Was really impressed so switched over. Review Source Response from Beyonk March 14, 2025 Thank you for your wonderful review. Our main aim here at Beyonk is to provide a simple and powerful software for ticketing experience selling businesses so we are extremely grateful for your review. bF barry F. Guide and Skipper Recreational Facilities and Services Used the software for: Less than 6 months ### "Beyonk Booking System - Really Helpful Staff" December 13, 2024 5.0 It has been good. Good technical assistance and professional helpful staff. Pros Ease of use. Clear menus. Helpful staff. Cons So far I like it. Nothing standing out at the moment. Alternatives considered [FareHarbor](https://www.capterra.com/p/135106/FareHarbor/) Reason for choosing Beyonk They were much too expensive. Too much cost to pass to customer. Switched from [Checkfront](https://www.capterra.com/p/99249/Checkfront/) Out dated user experience. Beyonk seams like a good user experience with inaugurated payment options. Review Source Response from Beyonk December 23, 2024 Thankyou for your feedback. We are always aiming to improve and simplify our software. We are constantly developing the platform and introducing new features along with responding to customer feedback so we are very grateful for your comments. Similar Products Featured