# Page 4 | Beyonk Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Beyonk the right Tour Operator solution for you? Explore 167 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/236278/Beyonk/reviews --- Beyonk 4.9 (167) [View alternatives](https://www.capterra.com/p/236278/Beyonk/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of Beyonk ## Showing most helpful reviews Showing 76-100 of 167 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use ER Edie R. Social Media and Operations Assistant Entertainment Used the software for: Less than 6 months ### "Exceptional" May 23, 2024 5.0 Sanctum of Horror's experience with Beyonk has been beyond exceptional. From the initial correspondence through email, various virtual meetings, and continued support from the amazing Team at Beyonk, the business decision to migrate to Beyonk as a Ticket Agent was the smartest and easiest decision. Every member of the Beyonk Team is amazing, the system they have built is superior to similar products in the industry while staying extremely humble and providing outstanding customer service. Pros The quickest answer is everything. From the 1:1 customer service, and amazing interface, to the easiest setup\\intergration I've had the pleasure of using, it's top notch and the entire Beyonk Team should be very proud of what they've built. Cons To date, there are no cons to being a part of Beyonk. Switched from [TicketLeap](https://www.capterra.com/p/14204/TicketLeap/) Ease of use for the Customer experience, for business users and to stay up to date in the digital age. Review Source Response from Beyonk July 22, 2024 Thank you for your wonderful review. Our main aim here at Beyonk is to provide a simple and powerful software for ticketing experience selling businesses. SA Sade A. Director Farming Used the software for: Less than 6 months ### "Beyonk brilliant! " July 11, 2024 5.0 Fantastic! Would definitely recommend this to a friend and other businesses Pros Beyonk is super easy to use and is a lot cheaper than the other ticketing platform that we have used previously. Customer service is great and there’s always helping hand if you need Cons There was nothing to not like about the platform. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) The Fees were too high for clients when making purchases for tickets Review Source Response from Beyonk July 22, 2024 Thank you for your wonderful review. Our main aim here at Beyonk is to provide a simple and powerful software for ticketing experience selling businesses. RJBM Ross James Bryce M. Director Retail Used the software for: Less than 6 months ### "Byonk Hatter's Farm" July 11, 2024 5.0 Pros Customer service has been great. I think the user experience is great for customers, there aren't many clicks required for someone to make an order. Tracking conversions from meta / google ads is also a big bonus. Cons Still looking at the drawbacks, but I don't think there are many! Review Source Response from Beyonk July 22, 2024 Hi Ross, Thank you for your wonderful review! Our main aim here at Beyonk is to provide a simple and powerful software for ticketing experience selling businesses so I'm glad to see this has been your experience. FM Fiona M. Reservations Manager Hospitality Used the software for: 1-2 years ### "Does what we need it to do " June 8, 2024 4.0 Pros Pretty simple to use, Beyonk team are helpful and quick to respond to queries. Cons Inputting availability is a bit fiddly and time consuming. Review Source Response from Beyonk July 22, 2024 Hi Fiona, Thank you for your review. Our main aim here at Beyonk is to provide a simple and powerful software for ticketing experience selling businesses so I'm glad to see this has been your experience. We'll be taking your feedback on availability crafting on-board and your account manager will follow up on your next healthcheck in for a more in-depth discussion. CM Carol M. Visitor Centre Supervisor Leisure, Travel & Tourism Used the software for: 1-2 years ### "Great ticketing option!" June 8, 2024 5.0 Pros Ease of use, user friendly, multiple products, modern and convenient to check guests in Cons Wish we could have events were there was a maximum capacity but this was shared been some or all ticket types Review Source Response from Beyonk July 22, 2024 Thank you for your wonderful review. Our main aim here at Beyonk is to provide a simple and powerful software for ticketing experience selling businesses, we are so happy you are enjoying using Beyonk and the features have been useful for your business. GS Graham S. MD Events Services Used the software for: 1-2 years ### "Windermere Fishing" May 25, 2024 5.0 Great customer care, cheers Ella, very easy to archive and re-activate experiences Pros Ease of use, good pricing, attractive store front Cons Very little not to like, the integrations and apps are great for our needs Switched from [Checkfront](https://www.capterra.com/p/99249/Checkfront/) Too complicated, stripe payments were delayed Review Source Response from Beyonk July 22, 2024 Hi Graham, Thank you for your wonderful review! Our main aim here at Beyonk is to provide a simple and powerful software for ticketing experience selling businesses so I'm glad to see this has been your experience. BD Becki D. Play area manager Child Day Care Services Used the software for: Less than 6 months ### "\[sensitive content hidden\] is an asset to your team! " May 24, 2024 5.0 Wonderful, so easy to use and understand Pros Honestly \[sensitive content hidden\]. She was so helpful, calm, informative and knowledgeable and nothing was too much trouble for her. I would recommend purely because of as her! Cons Nothing, it’s great! \[sensitive content hidden\] took the stress out of everything Switched from [WordPress](https://www.capterra.com/p/131687/WordPress/) \[sensitive content hidden\] reached out and we never looked back. She’s a top seller! Review Source Response from Beyonk July 22, 2024 Hi Becki, Thank you for your wonderful review! Our main aim here at Beyonk is to provide a simple and powerful software for ticketing experience selling businesses so I'm glad to see this has been your experience. AV Ali V. Honorary Show Secretary Events Services Used the software for: 2+ years ### "Our online ticket provider" May 28, 2024 5.0 Always efficient and very professional - a great team to work with. Despite our show being quite small in their profolio, they have never made us feel as though our event doesn't count. Pros With our inexperience in the field we wanted to find a company that would provide us with full support. Beyonk and the team have been with us since day one and always provided a friendly and efficient service. Cons They probably aren't the cheapest on the market however, they are very easy to work with and able to overcome any issues we've had along the way. Review Source Response from Beyonk July 22, 2024 Thank you for your wonderful review. Our main aim here at Beyonk is to provide a simple and powerful software for ticketing experience selling businesses. tS thomas S. Owner Food & Beverages Used the software for: Less than 6 months ### "Review of Beyond" June 27, 2024 5.0 Pros ease of use once things are set up. very easy to communicate with clients Cons setup process a little long. not really Beyonk's fault but setup interrupted by my primary contacts jury duty Review Source Response from Beyonk July 22, 2024 Thank you for your wonderful review. Our main aim here at Beyonk is to provide a simple and powerful software for ticketing experience selling businesses. CG Cormac G. Estate Manager Museums and Institutions Used the software for: Less than 6 months ### "Great product" June 6, 2024 5.0 Very happy with the service from start to present Pros Ease of use and accessible. Smooth integration with our website Cons Very little to fault but a quick access sold out option for events when tickets are sold face to face and through the beyonk platform would be handy Review Source Response from Beyonk July 22, 2024 Hi Cormac, Thank you for your wonderful review! Our main aim here at Beyonk is to provide a simple and powerful software for ticketing experience selling businesses so I'm glad to see this has been your experience. SR Stewart R. Director Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Reduced Workload" May 12, 2024 5.0 The personnel at Beyonk were very helpful at the beginning, demonstrating how the system worked, and showing different scenarios that coulod apply to our use of the system. Customer support is always available, any minor issues have been resolved very quickly. Pros Using the Beyonk system greatly reduces the workload. No need to check availability, everything is automatic and completely in the hands of our clients. Products can be edited, added, removed, and tailor made to suit our requirements. The calendar integration provides the means to monitor expperiences and resources at a glance. Cons Unfortunately, there is a time delay between and experience being booked and the booking integrating with our calendar. It appears the system needs 24 hours to up-date all the inputs. Review Source Response from Beyonk July 22, 2024 Thank you for your review. Our main aim here at Beyonk is to provide simple and powerful software for ticketing experience-selling businesses, so it is so great to hear that you found the system straightforward and easy to use. We are constantly developing the platform and introducing new features along with responding to customer feedback so we are very grateful for your comments. BS Becca S. Founder and Retreat Host Leisure, Travel & Tourism Used the software for: 1-2 years ### "Super slick, modern ticketing!" April 29, 2024 5.0 Amazing - the best customer success team EVER! Pros The speed of the widget makes it easy to use on desktop and mobile. Cons I need deposits for my business but, I have enough tools to navigate around this. Switched from [eola](https://www.capterra.com/p/179982/eola/) I wanted to have flexibility with the booking fee Review Source Response from Beyonk July 22, 2024 Thankyou for your feedback. We are always aiming to improve and simplify our software. We are constantly developing the platform and introducing new features along with responding to customer feedback so we are very grateful for your comments. DT Dan T. Farmer Dan Entertainment Used the software for: 6-12 months ### "We love Beyonk " October 12, 2023 5.0 We began using Beyonk in 2023, and within just a few days of our initial contact, we were up and running, selling tickets seamlessly. Over the years, we've tried various ticketing platforms, but Beyonk stands out as the absolute best. Its user-friendly interface and straightforward setup make it perfect for our small business, which hosts seasonal events on our farm for the public. This ease of use allows us to respond quickly and stay in sync with real-time demands. Having a dedicated account manager available around the clock for assistance, tips, and support is a valuable asset.Our love for Beyonk is so strong that we wholeheartedly recommend it to anyone we encounter in the event hosting community.Sincerely,Dan ThornicroftLibby's Patch Pros The most significant pros of using Beyonk are its user-friendly interface, quick setup, and excellent customer support. As a small business hosting events, the ease of use allowed us to react quickly to real-time demands. Having a dedicated account manager available day and night for assistance and support was a standout feature, making our experience with Beyonk truly exceptional. Cons It's fantastic to hear that you didn't encounter any cons while using Beyonk. A seamless experience with no drawbacks is a great testament to the platform's effectiveness and suitability for your needs. If you have any more positive feedback or specific aspects you'd like to highlight, feel free to share them in your review. Reason for choosing Beyonk Expensive. Lack of support. Overly complicated Review Source VL Vikki L. Co-curator & Gallery Manager Museums and Institutions Used the software for: Less than 6 months ### "Making our lives so much simpler" June 30, 2023 5.0 The team at Beyonk made transitioning from our previous ticketing platform very simple and easy to do. From zoom walk-throughs of how to set everything up, to super fast email responses, to checking in with us to make sure we're happy...the service has been great. We would certainly recommend them to other small attractions. Pros The biggest plus-point for us is the ability to integrate the booking form directly into our website. With as few steps as possible for our visitors, it makes the booking process much more streamline - and more professional.Being able to edit every aspect - including the colour palette to fit our scheme - was an added bonus. The analytics within the dashboard are extremely useful. The addition of the 'apps' to include things like discount codes, customised emails and so on are inspired - being able to add as much or as little as you'd like. Moving bookings around, blocking out times, increasing & decreasing visitor capacity...all marvellous. Cons There are the odd occasions where we have to make up a solution to an issue. For instance, if within a group booking there is one person who could come but would like to come on a different day, it would be great to be able to move a single ticket across to a new date. We are unable to check visitors in using the QR codes as our tablet is too old. It has been fine for other QR systems, but we cannot log in to our Beyonk dashboard at all! Therefore we just check in visitors via their surname, which works fine. Review Source Response from Beyonk July 25, 2023 Hi Vikki, Thank you for the lovely review and taking the time to write it! There is a solution for this: You can amend the original booking and change the amount of tickets for that booking, deducting the ones you need to move to a different date. Once you have saved those changes and notified the customer, you can add a new manual booking with the new tickets on the new date. Option 1 - you remove the tickets and issue a refund for the amount as needed. Then take a new payment on the phone under Add a Sale on your Dashboard Information 🚀 Option 2 - you only edit the tickets but do not issue a refund. Then add a manual booking indicating 'other payment', meaning you do not add a new payment to your reporting. You can use the manual 'Source of Sale' to add the original Booking ID so you know where those 'free' tickets are coming from and how they were paid for. To many more years of working together! 🎉 CC Chelsea C. Owner/Manager Leisure, Travel & Tourism Used the software for: 1-2 years ### "Best booking software I have come across so far" March 29, 2023 5.0 It has increased booking sales by being very easy to use on the consumer end. I spend a lot less time on the phone organising bookings as customers can do it all themselves. Pros Beyond was easy to set up and use for both my hire and tuition offers.I have struggled in the past to find a system that allows me to use one pool of resources for multiple experiences and I would only be able to allocate half of my products to either hire or tuition to avoid over selling.Beyonk offered this and the cost is passed on to the customer so It has been a very inexpensive and easy solution to my problem.The technology grows every year and there are always great updates to keep on top of what the user needs. Cons The scheduling page looks very cluttered. I have a lot of products to hire for different durations and each product is displayed individually. It would be good if this could somehow be condensed so when adding in a manual sale I just click on the day I want, and enter in the relevant information here instead of trying to hover over the right product and time slot. Reason for choosing Beyonk I was already using beyonk to advertise one experience I had. I didn't use it very often and it did not generate many sales this way.It was a long time after this (when I had forgotten I had an account) that beyonk got in touch to say they had built a booking system also and at the time I was looking to improve my own so it was very good timing as it ticked all the boxes. Review Source Response from Beyonk April 12, 2023 Thankyou for your feedback. We are always aiming to improve and simplify our software. We are constantly developing the platform and introducing new features along with responding to customer feedback so we are very grateful for your comments. SY Sara Y. Director Leisure, Travel & Tourism Used the software for: 1-2 years ### "Beyonk is best!" November 17, 2021 5.0 Teaming up with Beyonk has been one of our most important and best business decisions of late. It's allowed guests to book experiences online around the clock. It's freed up a huge amount of time, that would have been spent on taking manual bookings. Creating our bookable experiences with Beyonk has challenged us to think about our offering, the scheduling and pricing. It's been great to see it all come together, to feature on the Beyonk market place and benefit from all their knowledge. Pros To help make booking experiences with us more user-friendly, to help manage the volume of bookings and to improve efficiency, we partnered last year with Beyonk. Their support from the initial contact has been excellent, and this combined with their knowledge, understanding of our requirements, attention to detail, willingness to listen and their drive to make the customer journey as slick as possible proves that we made the right decision. We’re looking forward to what this year and beyond will bring, as a direct result of working with Oscar and the team at Beyonk, with the added benefit of sharing our experiences for direct bookings with major tourism promoters and national parks. Cons Initially there were elements that we felt were missing and we fed these back. Beyonk reacted to these quickly and engaged in zoom meetings and calls to better understand our needs which would allow them to work on the content to implement certain functions. There are still some functions we'd like to see, but I'm sure these will be on board as soon as time allows. Reason for choosing Beyonk Our initial 'phone call and zoom meeting with Beyonk was professional, relaxed, interesting and left us wanting to find out more. We found the dashboard easy to understand, navigate and update. Their enthusiasm and passion was evident right from the start and the fact that they were partnering with our DMO around the same time proved to be hugely beneficial. Review Source CF Christy F. Events Manager Leisure, Travel & Tourism Used the software for: 6-12 months ### "Switching out ticketing to Beyonk has solved so many problems and time! Definitely Reccommend! " June 26, 2023 5.0 A above! Overall, I'm very happy! Pros The feature that initially brought us to Beyonk is the ticketed time slots. We had an event that required 24 tickets for every half an hour. Beyonk was able to handle this with ease and saved us hours and hours of work. Now we use it for all our events throughout the year. The interface is slick and looks attractive and professional. It's easy to get the events listed and amended, it sends all the tickets, confirmation emails and reminders automatically (customizable) and the payments/refunds are handled painlessly. The biggest plus has been the exceptional customer service. With your own contact in the support team, help is always at hand, they listen and get it sorted asap. I am so glad I found Beyonk and recommend them to fellow business owners as a great ticketing solution. Cons My only comment would be to have more flexibility with the ticket reports. Every report downloads all the information for that event. Some of my events are over two days, or multiple times slots. Currently I'm unable to download reports by day or by time slot so I need to go through manually to pick out those in a particular time slot. I've raised this on the phone before however so this may already be being looked at. I'd like the comments section to be an option to include on the report. So for example, the Christmas Special. I'd like a report that shows me every ticket holder for the 11:30 santa visit, including their comments - which is where they provide the child's name and age. Currently to see the child's name and age I have to go into every booking separately and write it out! Reason for choosing Beyonk The ability to handle time slots - and the persistence of Elsa calling me lol! Review Source Response from Beyonk July 22, 2024 Thankyou for your feedback. We are always aiming to improve and simplify our software. We are constantly developing the platform and introducing new features along with responding to customer feedback so we are very grateful for your comments. SY Sally Y. Confetti Specialist Farming Used the software for: Less than 6 months ### "An excellent product and service" July 31, 2023 5.0 Beyonk completely solved our website ticketing issues and provided an easy to use ticket selling product. It is hard to put into words just how much this improved the administration of our event! They also gave us the option of QR scanning on entry, which our staff loved. And this system eliminated the need to print a daily list for the gate, which meant that we could sell tickets right up to the end of each session. This resulted in more tickets being sold, and saved us valuable time in the office. On top of this, they were lovely and friendly, interested in us and our event issues, and they went out of their way to help us. A superb service! Pros The ticket sales system is clear and easy to use for both the customer and us, on the back end. And we were so impressed by the Beyonk team - their support and interest in helping us succeed in running our event was brilliant. Cons There are some features, like the customer messaging system, that we feel could be improved, and we'd appreciate being able to search bookings in more ways too (i.e. by phone number). But it is easy to feed this back to the Beyonk team, and they are open to our ideas! That's very reassuring. Reason for choosing Beyonk We chose Beyonk because they were friendly and helpful, assured us that they would solve our problems, and their product was competitively priced. It was a great decision! Review Source Response from Beyonk July 22, 2024 Thank you for your wonderful review. Our main aim here at Beyonk is to provide a simple and powerful software for ticketing experience selling businesses, we are so happy you are enjoying using Beyonk and the features have been useful for your business. TB Tyson B. IT Manager Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Solid and easy to use" April 26, 2024 4.0 Pros Beyonk has been very easy and painless to use. We have had a lot of support from the members of Beyonks team. They are always willing to help with any questions we have and things just work. Cons The only thing I haven't had a great experience with has been the reporting. They aren't terrible, but I would like some more customization with them. Review Source Response from Beyonk July 22, 2024 Thankyou for your feedback. We are always aiming to improve and simplify our software. We are constantly developing the platform and introducing new features along with responding to customer feedback so we are very grateful for your comments. KP Keith P. Creative events & media producer / promoter Events Services Used the software for: Less than 6 months ### "Using Beyonk for ticket sales for a 4 day event" August 16, 2023 4.0 Positive and I'd certainly use them for ticketing for the event next year and potentially for any other events if they provide the features that particular event would need. Pros I researched 4 or 5 ticket agencies to sell tickets for an event I was producing and chose Beyonk. Most of the agencies I spoke to had similar features and were broadly similar in their charging structure. I mainly chose Beyonk as it was able to break tickets sales down into half hour slots across the day, which I needed, did not charge a set up fee, and was a bit cheaper than the others I researched. Also the support team & my account manager seemed like they would provide good assistance if I needed it, and that very much proved to be the case. Always swift in their service and always able to resolve any issues or questions that I had. Cons There were a few features that I asked about that were either in development or needed to be activated by the support team rather than being something I could just do myself. But not a major problem. Alternatives considered [Easol](https://www.capterra.com/p/218665/Easol/)[DigiTickets](https://www.capterra.com/p/129234/DigiTickets/) Reason for choosing Beyonk See earlier answer Review Source Response from Beyonk August 18, 2023 Thank you for your review. Our main aim here at Beyonk is to provide simple and powerful software for ticketing experience-selling businesses, so it is so great to hear that you found the system straightforward and easy to use. We are constantly developing the platform and introducing new features along with responding to customer feedback so we are grateful for your comments. VT Victoria T. Owner/manager Leisure, Travel & Tourism Used the software for: 2+ years ### "Excellent product, a lifesaver for reopening after Lockdown in the Covid19 pandemic" January 6, 2022 5.0 We solved all our Social Distancing problems for Covid19 using Beyonk, to keep our visitors away from each other as dictated by the Law. We are members of Visit Peak District and Derbyshire who use Beyonk as a Distribution Channel, and our Attraction is important to their marketing too. Pros Customer support absolutely outstanding and help is always there, especially when setting up and continues to be so as we develop our business. Integrates with other OTAs and look forward to development of a Channel manager capability. Great to use for changes to customer bookings. Cons Not much to not to like ! Would like to customise printed daily booking forms which still find difficult Review Source Response from Beyonk July 22, 2024 Thank you for your wonderful review. Our main aim here at Beyonk is to provide a simple and powerful software for ticketing experience selling businesses, we are so happy you are enjoying using Beyonk and the features have been useful for your business. FD Francesca D. Director Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Mississippi Riverboats (Horning) Limited - Review " October 18, 2023 5.0 Beyonk has been fantastic for us to meet the changing booking style of our customers. Having the online system means our customers can book anytime of the day or night as opposed to just between 9pm and 6pm. It has reduced the number of calls we received and allowed us to focus on other aspects of the business. It allows our customers to see our schedule months ahead and book and pay in advance. There have been a couple of occasions where there have been system updates taking place when we have been using the system which has caused the system to be slow our end which has been difficult during our peak operating period, the summer, but over all the system has been a positive experience. We have been very impressed with the customer support and would like to thank \[sensitive content hidden\] and \[sensitive content hidden\] for their help and support with set up, and \[sensitive content hidden\] and the whole team for their continued support. Pros The system is easy to use from the back end, and we have had feedback from our customers that they find the system easy to use from the front end. The customer service is also great, we have always found the Beyonk team contactable and quick to help. Cons It is great (and vital) for us that we can add bookings from the back end, manually, however when adding a booking manually the system does not recognise a resource is used. It is only when bookings are made from the front end (an online booking) that a resource is recognised as being used it would be great if the system could recognise the use of a resource when a manual booking is made. Review Source Response from Beyonk July 22, 2024 Thank you for your review. Our main aim here at Beyonk is to provide simple and powerful software for ticketing experience-selling businesses, so it is so great to hear that you found the system straightforward and easy to use. We are constantly developing the platform and introducing new features along with responding to customer feedback so we are very grateful for your comments. JB James B. Events Administrator Airlines/Aviation Used the software for: 6-12 months ### "Aero Legends Reviews" April 17, 2024 4.0 Very good product with easy product set up, the support staff are amazing and always go the extra mile. The only permanent thing I'd like to see added is a detailed reporting system. Pros Easy to set up products, the best support staff always going the extra mile! Cons To introduce a proper in detail reporting system that's easy to use. Review Source Response from Beyonk July 22, 2024 Thank you for your wonderful review. Our main aim here at Beyonk is to provide a simple and powerful software for ticketing experience selling businesses, we are so happy you are enjoying using Beyonk and the features have been useful for your business. JH James H. Director Sports Used the software for: 2+ years ### "It Just Works " March 29, 2023 4.0 Beyonk has meant our business can easily schedule and sell online. without more complicated and expensive add ones to our website and it just works Pros Simple, Reliable and straightforward to use, with great customer service Cons Some of the back-end functions are not as intuitive as I would like Review Source Response from Beyonk April 12, 2023 Thank you for your review. Our main aim here at Beyonk is to provide simple and powerful software for ticketing experience-selling businesses, so it is so great to hear that you found the system straightforward and easy to use. We are constantly developing the platform and introducing new features along with responding to customer feedback so we are very grateful for your comments. PL Panny L. Manager Retail Used the software for: 6-12 months ### "support is second to none" July 17, 2023 5.0 it is brilliant - i always know that what i want to do is there somewhere. if i cannot find it then a quick email sets me right, and the response is always helpful and prompt Pros the guys who helped set us up were efficient, knowledgeable and very helpful at all stages - being careful not to overload us with information at the start but being there to help at every stage. Cons i have to total the number of bookings when i go onto the reports page - but i understand there is another way of doing this... just haven't had time to crack that! Review Source Response from Beyonk July 19, 2023 Hi Panny, Thank you for your wonderful review! Our main aim here at Beyonk is to provide a simple and powerful software for ticketing experience selling businesses along with the very best support. Please do reach out to our support team if you need any further help navigating the reports. Similar Products Featured