--- title: "Loyale Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Loyale Software - reviews, pricing plans, popular comparisons to other Customer Loyalty products and more." source_url: "https://www.capterra.com/p/236290/Loyale/" page_type: "product" language: "en" --- # Loyale Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Loyale ## What is Loyale? Loyale is a cloud-based customer loyalty software that provides companies with reward scheme and automated marketing tools. The software offers users features such as: - Points - Rewards - Coupons - Gift Cards - Feedback Forms - Punch Cards - VIP Clients - Push Notifications - Emails - Posts - Segmentation - Triggers - Real-time Data - Reports It can integrate with your existing stack to automate your workflows, including Shopify, WooCommerce, Lightspeed, and Mailchimp. ## What is Loyale used for? [Customer Loyalty](https://www.capterra.com/customer-loyalty-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €70 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Loyale?[Manage this product listing](https://www.g2.com/products/loyale/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Loyale 4.5 (4) VS. [4.9 (3,835)](https://www.capterra.com/p/186209/Guusto/reviews/) Starting Price €70 Flat Rate, Per Month Starting Price $4.8 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (4) Ease Of Use 4.9 (3,835) Value For Money 4.5 (2) Value For Money 4.9 (3,458) Customer Service 5.0 (3) Customer Service 4.9 (3,518) ## Loyale alternatives [4.8 (547)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [RepeatMD](https://www.capterra.com/p/10009042/RepeatMD/) [4.4 (192)](https://www.capterra.com/p/10009042/RepeatMD/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10009042/RepeatMD/) [Kangaroo](https://www.capterra.com/p/149363/Kangaroo-Rewards/) [4.9 (258)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/149363/Kangaroo-Rewards/) [Boomerangme](https://www.capterra.com/p/241848/Boomerangme/) [4.8 (48)](https://www.capterra.com/p/241848/Boomerangme/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/241848/Boomerangme/) ## FAQs about Loyale Overview ### What company size and specific industries is Loyale built for? Loyale is designed for businesses of all sizes, from individual operations to large multi-outlet or multi-brand enterprises. It fits companies in any industry, including both service-based and product-based businesses, making it suitable for a wide range of sectors and organizational structures. Features and Usability ### What are the key features of Loyale? Loyale offers a loyalty program with rewards management, gift card management, loyalty cards, and membership management. It also includes CRM features such as customer profiles, customer history, customer segmentation, and transaction history, plus campaign management, email marketing, multi-channel communication, reporting and analytics, and referral tracking. Integrations ### Which third-party tools and platforms does Loyale integrate with? Loyale connects to WooCommerce, Shopify, Shopify POS, Mailchimp, Stripe, Global Payments Integrated, Lightspeed Retail, Lightspeed Restaurant, Retail Pro, SIMS, Simphony POS, and viva.com Smart Checkout. These integrations cover ecommerce, point of sale, marketing, and payment processing. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does Loyale offer? Loyale offers live online training and documentation to help teams get started. Live online sessions support guided setup and direct instruction, while documentation provides written reference material for self-paced learning and later review of features and steps. Getting Started and Support ### What customer support options does Loyale offer? Loyale offers email/help desk, FAQ/forum, knowledge base, and chat support. These channels give users direct help and self-service guidance through written resources and live messaging. No reviewer feedback is available to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 1,860 Customer Loyalty reviews Not all customer loyalty software covers every feature buyers care about most. Here is what Capterra reviewers highlight as essential when choosing a solution: - **Loyalty Program** (**45%** of reviewers rated this feature as critical) - **Rewards Management** (**39%**) - **Third-Party Integrations** (**49%**) Loyale includes **Loyalty Program** and **Rewards Management**, so businesses can build repeat purchase campaigns and manage incentives in one place. However, it does not include **Third-Party Integrations**. Instead, it offers **Gift Card Management** (**39%**) and **Loyalty Cards** (**34%**), which give companies more ways to run promotions and encourage customer retention, helping businesses increase repeat visits and customer lifetime value. Loyalty Program 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Rewards Management 4.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Strategize and implement rewards for returning customers, employees and other members Gift Card Management 4.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Loyalty Cards 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Manage loyalty cards that hold rewards and promotions to incentivize customers to return Membership Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Database of members to track personal information of individuals and families Multi-Channel Marketing 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Coordinate marketing efforts across channels (email, landing pages, social media, etc.) Loyale 28 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Planning: Plan and strategize marketing campaigns - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Activity Tracking: A report showing what actions customers perform - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Profiles: Record customer information, purchase history, and other notes - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customer Surveys: Tool to send questionnaires to customers to gauge feedback - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Email Marketing: Create and send email blasts/campaigns - Gamification: Games or game-like elements to track progress and reward accomplishments - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Loyalty Cards: Manage loyalty cards that hold rewards and promotions to incentivize customers to return - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Membership Management: Database of members to track personal information of individuals and families - Multi-Campaign: Manage multiple campaigns in one system - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Referral Tracking: Log and store the source of contacts/leads - Rewards Management: Strategize and implement rewards for returning customers, employees and other members - Survey/Poll Management: Create and administer polls and surveys - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period --- Features 4.3 (4) 4.3 Based on 4 reviews ## Pricing Value for money 4.5 (2) Free Trial Free Version Basic €70.00 Flat Rate,Per Month Value for money 4.5 (2) 4.5 Based on 2 reviews ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)[ Shopify POS](https://www.capterra.com/p/205337/Shopify-POS/)[ Lightspeed Restaurant](https://www.capterra.com/p/211849/Lightspeed-Resturant/)[ Retail Pro](https://www.capterra.com/p/164131/Retail-Pro-9/)[ Global Payments Integrated](https://www.capterra.com/p/121910/OpenEdge/) ## Support, customer service and training options Customer Service 5.0 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (3) 5.0 Based on 3 reviews ## User reviews Overall rating 4.5 Based on 4 reviews Filter by rating 5(2) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent DP Daniela P. E-Commerce Manager Marketing and Advertising ### "Loyale is the partner you need to build your loyalty programme!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 23, 2023 We have been working with Loyale for over 5 years now and have had a very positive experience. I believe they take on any feedback we have to improve the Loyale platform to provide us with a better user experience since this is a tool we use daily. Pros The integration was an easy one, with the Loyale team being responsive to tackle issues which we had. We have integrated Loyale with over 50 POS. The product is easy to use and is constantly evolving to cater for our needs and requirements. Cons Just like any product, there may be some glitches every now and then but these are discussed with the team and resolved within an efficient time period. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. EB Elton B. Senior BI & Data Architect Supermarkets ### "Wekbee's Loyalty App" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 21, 2023 Pros App is good for clients and Loyale is excellent for us to communicate with customers Cons Needs more flexibility not just Coupons Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. RA Ronald A. Senior DBA Marketing and Advertising ### "Review of Loyale" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 July 20, 2023 Pros Mobile App features and that is web hosted Cons Some customisations required are out of the main platform and in a seperate page. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. FZ Francesco Z. Controller Marketing and Advertising ### "Loyale per ristorazione" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 17, 2023 In generale è un buon prodotto per la fidelizzazione del cliente con ottime opzioni per l'analisi dei dati dalle transazioni Pros Molto intuitivo e facilmente configurabile per le diverse esigenze Cons In orari di punta non è sempre reattivo in caso di elevato numero di transazioni in pochi minuti Reasons for choosing Loyale Integrazione con Oracle Simphony POS Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.