# Thena Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Thena Software - reviews, pricing plans, popular comparisons to other Account Based Marketing products and more.

Source: https://www.capterra.com/p/236308/Aithenaai/alternatives

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# 

 Thena Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

Thena

## What is Thena?

Thena unifies all customer messages into organized tickets from various channels. Users can leverage AI for autonomous support tasks such as responding to customers, applying fields, creating tickets, and escalating issues. The platform allows for automation of workflows by blending human and AI actions, centralizes customer data in accounts, and supports integration with other applications. Teams can organize tickets across multiple boards, set up groups with custom assignment logic, auto-assign tickets, customize fields, define SLAs, and track performance metrics.

## What is Thena used for?

[Account Based Marketing](https://www.capterra.com/account-based-marketing-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$79

Per User, Per Month

Free trial  
available

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Do you work for Thena?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.thena.ai/&name=Thena)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Thena

0.0

VS.

[### Intellizence](https://www.capterra.com/p/227827/Intellizence/)

[0.0](https://www.capterra.com/p/227827/Intellizence/#reviews)

Starting Price

$79

Flat Rate

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

0.0 (0)

Value For Money

0.0 (0)

Value For Money

0.0 (0)

Customer Service

0.0 (0)

Customer Service

0.0 (0)

## Thena alternatives

Highest Rated

[Alyce](https://www.capterra.com/p/202790/Alyce/)

[5.0 (1)](https://www.capterra.com/p/202790/Alyce/#reviews)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/202790/Alyce/)

## Pricing

Free Trial

Free Version

Free

$0.00

It includes:

-   Routing
-   Accounts
-   Custom statuses
-   Custom fields
-   Insights
-   SLA
-   Inbox
-   Views
-   Notes
-   CSAT
-   Workflows
-   Knowledge base

Standard

$79.00

Per User,Per Month

It includes:

-   AI responses
-   AI status
-   AI fields
-   AI tags
-   AI articles
-   AI insights
-   MCP
-   API

## Integrations

[

Jira](https://www.capterra.com/p/19319/JIRA/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[

Intercom](https://www.capterra.com/p/134347/Intercom/)[

Claude](https://www.capterra.com/p/10011218/Claude/)[

Linear](https://www.capterra.com/p/10026109/Linear/)[

Salesforce Desk](https://www.capterra.com/p/248974/Salesforce-Desk/)

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

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