# Apple Remote Desktop Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Apple Remote Desktop Software - reviews, pricing plans, popular comparisons to other Remote Desktop products and more.

Source: https://www.capterra.com/p/236342/Apple-Remote-Desktop

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# 

 Apple Remote Desktop Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 24, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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How Capterra ensures transparency

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Apple Remote Desktop

## What is Apple Remote Desktop?

Apple Remote Desktop allows users to remotely manage Mac computers running OS X. It can be used to distribute software or updates, provide real-time online support, and more.

## What is Apple Remote Desktop used for?

[Remote Desktop](https://www.capterra.com/remote-desktop-software/)

Top alternative

Featured

Overall rating

Based on 14 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$79.99

Flat Rate, One Time

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Apple Remote Desktop?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.apple.com&name=Apple Remote Desktop)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Apple Remote Desktop

4.4 (14)

VS.

[4.7 (583)](https://www.capterra.com/p/173304/RemotePC/reviews/)

Starting Price

$79.99

Flat Rate, One Time

Starting Price

$29.5

Flat Rate, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (14)

Ease Of Use

4.7 (11,609)

Value For Money

4.3 (12)

Value For Money

4.8 (8,210)

Customer Service

4.5 (11)

Customer Service

4.6 (7,502)

## Apple Remote Desktop alternatives

[4.7 (1,400)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/)

Starting price

$480.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (283)](https://www.capterra.com/p/145125/dualmon-Remote-Access/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.7 (733)](https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews/)

Starting price

$6.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.6 (412)](https://www.capterra.com/p/152245/Remote-Desktop-Manager/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/236342/Apple-Remote-Desktop/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Remote Access/Control

4.7 (12)

83.33% of 12 reviewers that rated this feature as important or highly important

Access work applications remotely, for when working away from the office and/or traveling

Troubleshooting

4.2 (11)

63.64% of 11 reviewers that rated this feature as important or highly important

Take actions to troubleshoot issues for networks, devices, etc.

File Transfer

4.2 (10)

70.00% of 10 reviewers that rated this feature as important or highly important

Move files across different systems or networks

Drag & Drop

4.3 (9)

77.78% of 9 reviewers that rated this feature as important or highly important

Assemble applications and processes by dragging over and arranging pre-built components

Remote Update/Installation

4.4 (9)

77.78% of 9 reviewers that rated this feature as important or highly important

Deploy updates or install new software remotely

Apple Remote Desktop 5 features

Assemble applications and processes by dragging over and arranging pre-built components

Move files across different systems or networks

Access work applications remotely, for when working away from the office and/or traveling

Deploy updates or install new software remotely

Take actions to troubleshoot issues for networks, devices, etc.

Features

4.5 (14)

4.5

Based on 14 reviews

## Pricing

Value for money

4.3 (12)

Basic

$79.99

Flat Rate,One Time

Value for money

4.3 (12)

4.3

Based on 12 reviews

## Support, customer service and training options

Customer Service

4.5 (11)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (11)

4.5

Based on 11 reviews

## User reviews

Overall rating

4.4

Based on 14 reviews

Filter by rating

5(8)

4(4)

3(2)

2(0)

1(0)

Mentioned topic

Sorted by most recent

SS

Sonny S.

Admin

Accounting

### "Apple remote desktop"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

6/10

March 21, 2025

Pros

Apple remote desktop is a very helpful tool

Cons

I don't love the user interface used here

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

FZ

Francesca Z.

Educatore

Individual & Family Services

### "Buon prodotto "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

October 1, 2023

Pros

Ottimo per controllare altri pc, comunicare con altri utenti, ma soprattutto gestire il tutto in remoto potendo gestire i file e personalizzare le impostazioni. Facile e intuitivo.

Cons

Nulla, forse per comodità alcune funzioni come il catturare immagini, le metterei come opzioni di default senza doverle ricercare e aggiungere manualmente alla barra dei strumenti.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Engineer

Broadcast Media

### "Gets the job done when you can't be there in person!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

March 29, 2023

Most of my co-workers use Apple computers while I use Windows. Apple Remote desktop works fine for them (though they want audio re-direction). I use VNC to get into those Apple Computers, which just barely gets the job done. But it works well for what it is.

Pros

The ease of use and general straightforward nature of the software. Of course, if you have to use it from home, the firewall rules have to be worked out, but that's not really the fault of the software.

Cons

It would be nice if there was Audio re-direction. Also it would be good if Apple would put of an Apple Remote Desktop all for Windows Computers... Sure, you can use VNC, but it would be better to have an Apple Software Version designed to work well with Apple computers. But I understand if Apple doesn't want to play well with others.

Reasons for choosing Apple Remote Desktop

Apple's Remote Desktop in included in the OS and was free.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Jose Manuel R.

SEO editor and website positioning

Internet

### "La herramienta que te hace la vida más fácil."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

March 27, 2023

Mi experiencia ha sido medianamente buena. Soy fiel usuario de los productos de la empresa que desarrolla esta herramienta y por eso la consigo muy útil pero estoy seguro que podría mejorar.

Pros

Es difícil elegir una sola función como la más útil de esta herramienta ya que todas son de gran utilidad y son vitales para el buen desempeño de esta maravillosa herramienta.

Cons

Lo único que veo negativo de esta herramienta es su poca ayuda al momento de solicitarla. Que seas atendido por el servicio de atención al cliente puede ser una experiencia no muy recomendable.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PN

Peter N.

Procurement Manager

Consumer Goods

### "Great functionalities offered by Apple remote desktop. "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 21, 2023

Pros

It makes working easier while performing remote based tasks.

Cons

The prices should be made affordable compared to other similar products by other companies in order for majority of the people to afford.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DF

Dayane ferreira Loner S.

Vendedora

Marketing and Advertising

### "Fácil de usar"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 21, 2023

Pros

Fácil de usar , suporte ao cliente ótimo

Cons

Não tive nada que gostei menos ! Está ótimo

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AS

Aldrin Sean B.

Manager

Fund-Raising

### "Best of Apple Remote Desktop"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 25, 2023

I use it to remotely control Macintosh. It permits me significantly more command over Zoom Remote or Microsoft Distant Work area in robotization.

Pros

Apple Far off Work area assists me with interfacing no sweat. Assuming there are issues or conversations that should be led through Distant Work area, this program is the most appropriate.

Cons

I have utilized it, particularly during the pandemic, yet in addition during times while voyaging may not be as doable, as well as when there is a pressing gathering that is occurring.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

IT Manager

Retail

### "Best remote desktop experience on Mac Os"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

February 24, 2023

totally it's an awesome remote desktop client for mac users and I recommend using it.

Pros

I've been using remote desktop on windows for several years, after moving to Mac os this client from apple is a great replacement, especially for admins.

Cons

Sometimes when there is an update, logging into the windows machines gives us weird errors, but it will appear after several tries.

Alternatives considered

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JT

Jacob T.

User

Computer Software

### "Better remote management "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 11, 2022

This software kind of requires the fact that you need to have a good Internet connection, because if not speech can be kind of slow, but that’s to be expected with this type of software, I’d have to say that the design management of it was user-friendly enough that I could learn how to do it, as well as showing other people how to do it

Pros

I’m actually a certified Apple Mac technician so we had to learn how to use the software and I personally use the software once a image the server that we kept in the back and I did some performance updates as well as some other hardware updates to it and this is a software that we used to manager

Cons

Unfortunately, I did have to do a quite a few different updates from the Apple support page in order to get the software to run on it again however, once I did get it running, I have to admit it ran pretty well

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MM

Mikaela M.

Doctor

Health, Wellness and Fitness

### "Apple Remote Desktop"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

December 10, 2022

My overall experience with Apple Remote Desktop is fair.

Pros

What I like most about Apple Remote Desktop is how easy it is to use.

Cons

I don't dislike anything about Apple Remote Desktop.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/236342/Apple-Remote-Desktop/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)