# Apple Remote Desktop Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Apple Remote Desktop the right Remote Desktop solution for you? Explore 14 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/236342/Apple-Remote-Desktop/reviews

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Apple Remote Desktop

4.4 (14)

[View alternatives](https://www.capterra.com/p/236342/Apple-Remote-Desktop/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated August 24th, 2025

# Reviews of Apple Remote Desktop

Ease of use

4.4

Customer Service

4.5

## Showing most helpful reviews

Showing 1-14 of 14 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

April D.  
Small Business Owner  
Individual & Family Services  
Used the software for: 6-12 months

### "Great software !!!"

September 2, 2022

4.0

My overall experience with this software has been really good and I would recommend this software.

Pros

That I have control of all the Mac that is on my network. Also the fact that I can work on more then one at a time.

Cons

There is really anything I don’t like about this software. I am sad that the speed is slow but it’s to be expected.

Review Source

VR

Verified Reviewer  
Engineer  
Broadcast Media  
Used the software for: 2+ years

### "Gets the job done when you can't be there in person!"

March 29, 2023

5.0

Most of my co-workers use Apple computers while I use Windows. Apple Remote desktop works fine for them (though they want audio re-direction). I use VNC to get into those Apple Computers, which just barely gets the job done. But it works well for what it is.

Pros

The ease of use and general straightforward nature of the software. Of course, if you have to use it from home, the firewall rules have to be worked out, but that's not really the fault of the software.

Cons

It would be nice if there was Audio re-direction. Also it would be good if Apple would put of an Apple Remote Desktop all for Windows Computers... Sure, you can use VNC, but it would be better to have an Apple Software Version designed to work well with Apple computers. But I understand if Apple doesn't want to play well with others.

Reason for choosing Apple Remote Desktop

Apple's Remote Desktop in included in the OS and was free.

Review Source

SS

Sonny S.  
Admin  
Accounting  
Used the software for: 6-12 months

### "Apple remote desktop"

March 21, 2025

3.0

Pros

Apple remote desktop is a very helpful tool

Cons

I don't love the user interface used here

Review Source

JT

Jacob T.  
User  
Computer Software  
Used the software for: 2+ years

### "Better remote management "

December 11, 2022

5.0

This software kind of requires the fact that you need to have a good Internet connection, because if not speech can be kind of slow, but that’s to be expected with this type of software, I’d have to say that the design management of it was user-friendly enough that I could learn how to do it, as well as showing other people how to do it

Pros

I’m actually a certified Apple Mac technician so we had to learn how to use the software and I personally use the software once a image the server that we kept in the back and I did some performance updates as well as some other hardware updates to it and this is a software that we used to manager

Cons

Unfortunately, I did have to do a quite a few different updates from the Apple support page in order to get the software to run on it again however, once I did get it running, I have to admit it ran pretty well

Review Source

ASB

Aldrin Sean B.  
Manager  
Fund-Raising  
Used the software for: 2+ years

### "Best of Apple Remote Desktop"

February 25, 2023

5.0

I use it to remotely control Macintosh. It permits me significantly more command over Zoom Remote or Microsoft Distant Work area in robotization.

Pros

Apple Far off Work area assists me with interfacing no sweat. Assuming there are issues or conversations that should be led through Distant Work area, this program is the most appropriate.

Cons

I have utilized it, particularly during the pandemic, yet in addition during times while voyaging may not be as doable, as well as when there is a pressing gathering that is occurring.

Review Source

AK

April K.  
driver  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Desktop mightmare "

December 8, 2022

3.0

It was really nice to pay b ills and look at all the cool stuff but actually making it useful was not real

Pros

Yes, I love the style, the high priced idem in my home, but I felt cornered with its smoothness on the outside it wasn't so comforting on the inside. I find other computers to display exactly what they are.

Cons

I don't like that it may not be compatible - its not easy for everyone to have the same products

Reason for choosing Apple Remote Desktop

the look the hearsay and to be more popular and smart

Review Source

VR

Verified Reviewer  
IT Manager  
Retail  
Used the software for: 2+ years

### "Best remote desktop experience on Mac Os"

February 24, 2023

4.0

totally it's an awesome remote desktop client for mac users and I recommend using it.

Pros

I've been using remote desktop on windows for several years, after moving to Mac os this client from apple is a great replacement, especially for admins.

Cons

Sometimes when there is an update, logging into the windows machines gives us weird errors, but it will appear after several tries.

Alternatives considered

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Review Source

PN

Peter N.  
Procurement Manager  
Consumer Goods  
Used the software for: 2+ years

### "Great functionalities offered by Apple remote desktop. "

March 21, 2023

5.0

Pros

It makes working easier while performing remote based tasks.

Cons

The prices should be made affordable compared to other similar products by other companies in order for majority of the people to afford.

Review Source

Brandon A.  
Creative Director  
Religious Institutions  
Used the software for: 6-12 months

### "A Mobility Lifesaver"

May 16, 2022

5.0

Overall, this is an excellent software if you need to control multiple devices at once. I've never experienced any latency or connectivity issues while controlling multiple devices.

Pros

I like being able to control both of my organization's iMacs from my MacBook at once through this software, allowing the flexibility I need to move around as we are producing services.

Cons

Every now and then, I have to change the IP address to connect to one of my iMacs. It only happens on one, and I'm not entirely sure why it happens, but it does become frustrating.

Review Source

MM

Mikaela M.  
Doctor  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Apple Remote Desktop"

December 10, 2022

4.0

My overall experience with Apple Remote Desktop is fair.

Pros

What I like most about Apple Remote Desktop is how easy it is to use.

Cons

I don't dislike anything about Apple Remote Desktop.

Review Source

José Manuel R.  
SEO editor and website positioning  
Internet  
Used the software for: 2+ years

### "La herramienta que te hace la vida más fácil."

March 27, 2023

5.0

Mi experiencia ha sido medianamente buena. Soy fiel usuario de los productos de la empresa que desarrolla esta herramienta y por eso la consigo muy útil pero estoy seguro que podría mejorar.

Pros

Es difícil elegir una sola función como la más útil de esta herramienta ya que todas son de gran utilidad y son vitales para el buen desempeño de esta maravillosa herramienta.

Cons

Lo único que veo negativo de esta herramienta es su poca ayuda al momento de solicitarla. Que seas atendido por el servicio de atención al cliente puede ser una experiencia no muy recomendable.

Review Source

FZ

Francesca Z.  
Educatore  
Individual & Family Services  
Used the software for: 2+ years

### "Buon prodotto "

October 1, 2023

5.0

Pros

Ottimo per controllare altri pc, comunicare con altri utenti, ma soprattutto gestire il tutto in remoto potendo gestire i file e personalizzare le impostazioni. Facile e intuitivo.

Cons

Nulla, forse per comodità alcune funzioni come il catturare immagini, le metterei come opzioni di default senza doverle ricercare e aggiungere manualmente alla barra dei strumenti.

Review Source

DfLS

Dayane ferreira Loner S.  
Vendedora  
Marketing and Advertising  
Used the software for: 2+ years

### "Fácil de usar"

March 21, 2023

5.0

Pros

Fácil de usar , suporte ao cliente ótimo

Cons

Não tive nada que gostei menos ! Está ótimo

Review Source

Kouadio franck arnold Y.  
Informaticien  
Internet  
Used the software for: 6-12 months

### "Bon logiciel "

November 11, 2022

4.0

Pros

Je suis épaté par la facilité d'utilisation lors de la prise de contrôle à distance. Agréable pour le travail

Cons

Disponible seulement pour l'écosystème apple

Review Source

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