--- title: "Best Microsoft Clarity Alternatives 2026 | Capterra" description: "Looking for alternatives to Microsoft Clarity? Find out how Microsoft Clarity stacks up against its competitors with real user reviews, pricing information, and what features they offer." source_url: "https://www.capterra.com/p/236349/Microsoft-Clarity/alternatives/" page_type: "alternatives" language: "en" --- # Microsoft Clarity alternatives Last updated on September 16th, 2026 The best Microsoft Clarity alternatives are Phonexa (best overall), Brainsight (best free plan), Zoho PageSense (best budget option), and Tableau (most reviewed). Together they hold 2,455 verified Capterra reviews, with overall ratings from 4.5 to 5.0 out of 5. Microsoft Clarity itself holds 4.8 out of 5 across 57 reviews. ### Microsoft Clarity - Rating: 4.8 out of 5 (57 reviews) - Ease of use: 4.7 out of 5 - Starting price: Not available - Key features: 6 of 10 top category features --- ## Top alternatives Microsoft Clarity alternatives compared | Product | Rating difference | Ease of use | Starting price | Key features | | --- | --- | --- | --- | --- | | [Lucky Orange](https://www.capterra.com/p/150695/Lucky-Orange/) — 4.7 out of 5 (267 reviews) | Rated 0.1 lower than this product | 4.6 out of 5 | $39.00 /mo | 9 of 10 top category features | | [Zoho PageSense](https://www.capterra.com/p/172116/PageSense/) — 4.5 out of 5 (17 reviews) | Rated 0.3 lower than this product | 4.9 out of 5 | $12.00 /usage/mo | 3 of 10 top category features | | [Hotjar](https://www.capterra.com/p/163516/Hotjar/) — 4.6 out of 5 (545 reviews) | Rated 0.2 lower than this product | 4.6 out of 5 | $39.00 /mo | 3 of 10 top category features | | [Tableau](https://www.capterra.com/p/208764/Tableau/) — 4.6 out of 5 (2,362 reviews) | Rated 0.2 lower than this product | 4.1 out of 5 | $15.00 /user/mo | 1 of 10 top category features | | [Mouseflow](https://www.capterra.com/p/163517/Mouseflow/) — 4.7 out of 5 (122 reviews) | Rated 0.1 lower than this product | 4.6 out of 5 | $31.00 /yr | 10 of 10 top category features | | [Fullstory](https://www.capterra.com/p/153721/FullStory/) — 4.6 out of 5 (67 reviews) | Rated 0.2 lower than this product | 4.4 out of 5 | Not available | 10 of 10 top category features | | [Smartlook](https://www.capterra.com/p/164713/Smartlook/) — 4.7 out of 5 (136 reviews) | Rated 0.1 lower than this product | 4.7 out of 5 | $55.00 /mo | 8 of 10 top category features | | [Phonexa](https://www.capterra.com/p/156125/Phonexa/) — 5.0 out of 5 (75 reviews) | Rated 0.2 higher than this product | 4.7 out of 5 | Not available | 2 of 10 top category features | | [Crazy Egg](https://www.capterra.com/p/163520/Crazy-Egg/) — 4.4 out of 5 (87 reviews) | Rated 0.4 lower than this product | 4.5 out of 5 | $24.00 /mo | 10 of 10 top category features | | [Brainsight](https://www.capterra.com/p/250357/Brainsight/) — 5.0 out of 5 (1 reviews) | Rated 0.2 higher than this product | 5.0 out of 5 | €199.00 /mo | 1 of 10 top category features | --- ## Top Free alternatives to Microsoft Clarity The best free alternatives to Microsoft Clarity are Lucky Orange, Zoho PageSense, and Hotjar — all three offer a free plan alongside paid tiers. ### [Lucky Orange](https://www.capterra.com/p/150695/Lucky-Orange/) — 4.7 out of 5 (267 reviews) - Free options: Free trial, Free version - Starting price: $39.00 /mo ### [Zoho PageSense](https://www.capterra.com/p/172116/PageSense/) — 4.5 out of 5 (17 reviews) - Free options: Free trial, Free version - Starting price: $12.00 /usage/mo ### [Hotjar](https://www.capterra.com/p/163516/Hotjar/) — 4.6 out of 5 (545 reviews) - Free options: Free trial, Free version - Starting price: $39.00 /mo --- ## Top alternatives for SMBs Among reviewers from companies with 1-200 employees, the highest-rated Microsoft Clarity alternatives are Phonexa (5.0), Smartlook (4.8), and Hotjar (4.6). ### [Phonexa](https://www.capterra.com/p/156125/Phonexa/) - 68 SMB reviewers say - Overall rating: 5.0 out of 5 across 68 SMB reviews - Ease of use: 4.7 out of 5 across 68 SMB reviews > "As the CEO of Billy.com, I decided to fully transition to Phonexa in 2021. Since then, I have been provided with over-the-top customer service from some truly great people." — Elijah C., CEO (August 16, 2022) ### [Smartlook](https://www.capterra.com/p/164713/Smartlook/) - 81 SMB reviewers say - Overall rating: 4.8 out of 5 across 81 SMB reviews - Ease of use: 4.8 out of 5 across 80 SMB reviews > "Inability to create custom tags for users for easier identification in case where we want to view the recordings anonymously." — Sagar M., Head of Products (March 24, 2021) ### [Hotjar](https://www.capterra.com/p/163516/Hotjar/) - 362 SMB reviewers say - Overall rating: 4.6 out of 5 across 362 SMB reviews - Ease of use: 4.6 out of 5 across 360 SMB reviews > "You cannot see trends and data for free." — Niccolo F., Cofounder, CTO (May 6, 2025) --- ## Why do teams switch from Microsoft Clarity? Of the 4 Capterra reviewers who reported switching away from Microsoft Clarity, the most common destinations were Lucky Orange, Hotjar, and Mouseflow. ### What users preferred ### [Lucky Orange](https://www.capterra.com/p/150695/Lucky-Orange/) - 4.7 out of 5 (267 reviews) — 2 reviewers switched here > "my mentor Sabir highly recommended it because it has been successful for him and he knows the leaders." — Melissa M., Founder and CEO (February 18, 2025) ### [Hotjar](https://www.capterra.com/p/163516/Hotjar/) - 4.6 out of 5 (545 reviews) — 1 reviewers switched here > "My employer has an agency account. But I sometimes have clients who have Microsoft Clarity, so I still use that too." — Theresa F., CRO Program Manager (March 3, 2025) ### [Mouseflow](https://www.capterra.com/p/163517/Mouseflow/) - 4.7 out of 5 (122 reviews) — 1 reviewers switched here > "We switched to Mouseflow because it offers more detailed session replays and a wider range of heatmap options compared to Hotjar and Microsoft Clarity. The funnels and form analytics tools provide deeper insights into user behavior and conversion issues, which help us make more data-driven decisions. Mouseflow also feels more robust and reliable for handling higher traffic sites, with better filtering and segmentation options that streamline analysis." — Stacey N., COO (November 25, 2025) --- ## Find software for your specific use case ### Web Analytics - [Adobe Customer Journey Analytics](https://www.capterra.com/p/250207/Adobe-Customer-Journey-Analytics/) — 4.6 out of 5 (5 reviews) - [Lucky Orange](https://www.capterra.com/p/150695/Lucky-Orange/) — 4.7 out of 5 (267 reviews) - [Looker](https://www.capterra.com/p/169053/Looker/) — 4.5 out of 5 (286 reviews) ### Heatmap - [Lucky Orange](https://www.capterra.com/p/150695/Lucky-Orange/) — 4.7 out of 5 (267 reviews) - [Looker](https://www.capterra.com/p/169053/Looker/) — 4.5 out of 5 (286 reviews) - [Zoho PageSense](https://www.capterra.com/p/172116/PageSense/) — 4.5 out of 5 (17 reviews) ### Customer Journey Mapping Tools - [Adobe Customer Journey Analytics](https://www.capterra.com/p/250207/Adobe-Customer-Journey-Analytics/) — 4.6 out of 5 (5 reviews) - [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) — 4.3 out of 5 (6,999 reviews) - [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) — 4.5 out of 5 (3,062 reviews) ### Customer Satisfaction - [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) — 4.4 out of 5 (4,092 reviews) - [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) — 4.6 out of 5 (10,512 reviews) - [Zoho Survey](https://www.capterra.com/p/131426/Zoho-Survey/) — 4.6 out of 5 (455 reviews) ### Marketing Analytics - [BigQuery](https://www.capterra.com/p/268689/Google-Cloud-BigQuery/) — 4.6 out of 5 (37 reviews) - [Looker](https://www.capterra.com/p/169053/Looker/) — 4.5 out of 5 (286 reviews) - [Jira](https://www.capterra.com/p/19319/JIRA/) — 4.4 out of 5 (15,489 reviews) ---