# Page 3 | Microsoft Clarity Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Microsoft Clarity the right Heatmap solution for you? Explore 56 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/236349/Microsoft-Clarity/reviews

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Microsoft Clarity

4.8 (56)

[View alternatives](https://www.capterra.com/p/236349/Microsoft-Clarity/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 15th, 2026

# Page 3 - Reviews of Microsoft Clarity

## Showing most helpful reviews

Showing 51-56 of 56 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AS

Anand S.  
Marketing Associate  
Computer Software  
Used the software for: Less than 6 months

### "Great alternative for Hotjar!"

April 27, 2022

5.0

Pros

I used to use hotjar before switching to Clarity. I think it's super easy to use and more responsive compared to Hotjar. I will keep comparing it to Hotjar since I have only experience using the latter. It does everything from tracking, to user behaviour, to heat maps and more. Plus it integrates with Hubspot well which is what we use for marketing.

Cons

Nothing much. It's a full package and I think it does tracking and heatmaps very well.

Review Source

BG

Ben G.  
VP Product  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Microsoft Clarity > HotJar"

October 5, 2021

5.0

This replaced hotjar and no reason to look back - easier to setup / use, it's free and it gives me info in a more digestable manner than rummaging through GA.

Pros

Easy to setup, easy to digest the dashboard, easy to filter down to specific use cases on our websites to identify pages AND it provides data much easier that I usually care about 90% of the time instead of going to Google Analytics.

Cons

the heatmap shows ratio of clicks / total clicks instead of clicks on element / unique sessions

Review Source

JJ

Joe J.  
Lead Conversion Consultant  
Internet  
Used the software for: 6-12 months

### "Very good product for free"

September 20, 2021

5.0

Pros

We typically would have used Hotjar for many of the features of Clarity, mostly the heatmaps and session recordings. Clarity offers the same functionality (actually somewhat improved and enriched) for free, which makes it a bit of a no-brainer.

Cons

There have been some issues setting up the software on websites that are a Single-Page Application.

Review Source

AM

Andreea M.  
Senior Conversion Executive  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Great Behavioural Analytics Functionality "

September 20, 2021

4.0

Pros

It has a very detailed filetring menu that helps you spot friction points within the users' journeys on the website without having to watch an endless numeber of session recordings.

Cons

If there are chages done to the website, Clarity will not be able to show heatmaps over a longer period of time.

Switched from

[Hotjar](https://www.capterra.com/p/163516/Hotjar/)

We already had the Microsoft suite, and it was a sensible decision to switch to Clarity.

Review Source

JL

Jean L.  
Entrepreneur  
E-Learning  
Used the software for: 6-12 months

### "Un outil prometteur"

September 24, 2021

4.0

C'est un outil complémentaire aux outils de webanalyse classique.

Pros

Le tableau de bord est bien pensé et facilite la découverte des points d'amélioration.

Cons

Il reste quelques problèmes techniques avec les pop-ups dans les cartes de chaleur et les couleurs de l'analyse du scroll ne s'affichent pas systématiquement.

Review Source

kS

kajal S.  
Director of Business Development  
Computer Software  
Used the software for: Less than 6 months

### "Love this tool! "

September 30, 2021

5.0

From what I know, this is the best user behavior tool I’ve used.

Pros

I love the scroll heatmaps - it’s the best.

Cons

Nothing right now - it’s been a great product so far.

Review Source

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