# Hey Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Hey Software - reviews, pricing plans, popular comparisons to other Email Management products and more.

Source: https://www.capterra.com/p/236352/Hey

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# 

 Hey Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on August 24, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Hey

## What is Hey?

Email management solution that helps businesses link and manage multiple email accounts, locate files, respond to threads and more.

## What is Hey used for?

[Email Management](https://www.capterra.com/email-management-software/)

Top alternative

Featured

Overall rating

Based on 3 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Hey?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://basecamp.com&name=Hey)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Hey

4.3 (3)

VS.

[4.6 (3,439)](https://www.capterra.com/p/132996/brevo/reviews/)

Starting Price

Contact vendor

Starting Price

$9

Usage Based, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (3)

Ease Of Use

4.6 (3,427)

Value For Money

3.7 (3)

Value For Money

4.5 (3,007)

Customer Service

4.7 (3)

Customer Service

4.5 (3,007)

## Hey alternatives

[4.7 (1,780)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

Highest Rated

[Gmail](https://www.capterra.com/p/202338/Gmail/)

[4.8 (13,397)](https://www.capterra.com/p/202338/Gmail/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/202338/Gmail/)

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)

[4.7 (17,549)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

Starting price

$7.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/247901/Google-Workspace/)

[Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)

[4.5 (2,451)](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/227138/Microsoft-Outlook/)

## Pricing

Value for money

3.7 (3)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

3.7 (3)

3.7

Based on 3 reviews

## Support, customer service and training options

Customer Service

4.7 (3)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (3)

4.7

Based on 3 reviews

## User reviews

Overall rating

4.3

Based on 3 reviews

Filter by rating

5(2)

4(0)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

DI

Daniel I.

N/a

Law Practice

### "Three years in review - I won't renew it"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

February 22, 2023

I have enjoyed using Hey since early 2020 but I've found an alternative (MailmanHQ) for keeping my inbox clean while using several different GMAIL accounts.

Pros

I very much like the philosophy behind it. Having the ability to screen emails in or out before they actually reach your inbox is a really, really nice feature. That alone made it worth it for me for 2+ years.

Cons

The fact that certain formatting is lost when viewing emails in Hey, and that every response is added to the inbox section, doubling the amount of emails there.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KM

Konjengbam Mitindra S.

Business Development Representative

Financial Services

### "One of The best Emailing platform any person or organization can turn to."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

February 6, 2023

Hey is a very attractive software which provide many facilities to organize emails and prioritize important emails. The most I love about this software is the merging facility of more than one emails which enable the user having multiple emails to be productive in their work without arising the need to login and logout of separate emails to retrieve information's. The feature provided by Hey is outstanding and helps in improving efficiency at work.

Pros

I love all the features provided by hey which allows the user to organize the emails according to the priority. The management of emails in Hey is outstanding. The feature of merging up emails from two different Hey account is really cleaver and would be really helpful for a person who have multiple emails. The best part of hey is the user friendly interface it provides.

Cons

I love most of this software and all its features but I wish there was a live chat feature available to chat with anyone having Hey emails in my contact.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DG

Daniel G.

CEO & Co-Founder

Computer Software

### "Like having a Virtual Assistant 24/7"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 7, 2022

I'm really happy with it and I don't want to get back to any other provider or app. Just the convenience of getting rid of non-important email right away is like magic.

Pros

Getting rid of all transactional Amazon or other companies emails is just incredible. At first it takes time to set up and have it running smoothly, but as soon as you have it, it's like having a VA cleaning up your email all day!

Cons

For people who don't check email everyday I think Gmail is better because it's easier to deal with old emails. Also the search bar is kind of confusing.

Switched from

[Fastmail](https://www.capterra.com/p/212891/Fastmail/)

Different and easier rules on Hey.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

## Top-rated software of 2026

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)