# Chekin App Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Chekin App Software - reviews, pricing plans, popular comparisons to other Visitor Management products and more.

Source: https://www.capterra.com/p/236453/CheKin-App

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# 

 Chekin App Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Chekin App

## What is Chekin App?

Chekin helps hosts to automate the entire check-in process from the booking confirmation till the check-out. Allowing them to save time, money and comply with the legal requirements by managing everything online: guests registration and identification, online payments, remote access, data sending to authorities, damage protection, personalized experiences and much more.

## What is Chekin App used for?

[Visitor Management](https://www.capterra.com/visitor-management-software/)

Top alternative

Featured

Overall rating

Based on 6 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

€3

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Chekin App?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://chekin.io&name=Chekin App)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Chekin App

2.7 (6)

VS.

[4.8 (328)](https://www.capterra.com/p/133191/The-Receptionist-for-iPad/reviews/)

Starting Price

€3

Flat Rate, Per Month

Starting Price

$630

Flat Rate, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (6)

Ease Of Use

4.8 (81)

Value For Money

4.3 (6)

Value For Money

4.7 (77)

Customer Service

2.3 (6)

Customer Service

4.9 (77)

## Chekin App alternatives

[4.5 (48)](https://www.capterra.com/p/179358/Visitly/reviews/)

Starting price

$49.00

Per User, Per Month

Highest Rated

[4.8 (524)](https://www.capterra.com/p/163474/WeTravel/reviews/)

Starting price

$79.00

Per User, Per Month

[4.2 (144)](https://www.capterra.com/p/164715/ROLLER/reviews/)

Starting price

Contact vendor for pricing

[4.8 (93)](https://www.capterra.com/p/160462/Qminder/reviews/)

Starting price

$429.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/236453/CheKin-App/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Alerts/Notifications

2.7 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Customizable Forms

3.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Customize contracts and forms to collect specific information

ID Scanning

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Scan and validate an ID barcode

Digital Signature

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Electronic signing method that validates the authenticity and integrity of a digital document

Document Management

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

Multi-Language

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Manage and support multiple languages

Chekin App 20 features

Define levels of authorization for access to specific files or systems

Control and manage access to company resources

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Facial or other physical recognition to confirm identity

Track and manage adherence to policies for any service, product, process, or supplier

Manage, organize, and store contact information

Customize contracts and forms to collect specific information

Electronic signing method that validates the authenticity and integrity of a digital document

Store, manage, and track all electronic documents in a centralized location

Manage, store and organize emails within the system or via third-party apps

Identify and analyze unique facial features in images or videos

Scan and validate an ID barcode

Access software remotely via mobile devices

Manage and support multiple languages

Manage the pre-registration process

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Check-in and out via a mobile device or kiosk

Send messages via SMS

Set up connections to third-party platforms to improve business processes

Features

3.3 (6)

3.3

Based on 6 reviews

## Pricing

Value for money

4.3 (6)

Free Trial

Free Version

Basic

€3.00

Flat Rate,Per Month

Value for money

4.3 (6)

4.3

Based on 6 reviews

## Integrations

[

Hostaway](https://www.capterra.com/p/152433/Hostaway/)[

Guesty](https://www.capterra.com/p/159377/Guesty/)[

Smoobu](https://www.capterra.com/p/160106/Smoobu/)[

Rentals United](https://www.capterra.com/p/139850/Rentals-United/)[

Beds24](https://www.capterra.com/p/123511/Beds24-com/)[

Global Payments Integrated](https://www.capterra.com/p/121910/OpenEdge/)[

Octorate](https://www.capterra.com/p/168722/Octorate/)[

Alfred](https://www.capterra.com/p/211115/Alfred/)

## Support, customer service and training options

Customer Service

2.3 (6)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

2.3 (6)

2.3

Based on 6 reviews

## User reviews

Overall rating

2.7

Based on 6 reviews

Filter by rating

5(1)

4(1)

3(1)

2(1)

1(2)

Mentioned topic

Sorted by most recent

RP

Ramon P.

CEO

Real Estate

### "Cool features - ZERO support"

1.0

Overall Rating

1.0

1.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

January 18, 2025

The connectivity went with to PMS system went with ease but we would have required a test account first before completely implementing it to our system. Unfortunately there is ZERO support.

Pros

Great to have a feature to connect Chekin to selected PMS system.

Cons

Support is zero. We sent several email and ask for assistance to unlink Chekin from our PMS system as we get fault messages etc. We have also deleted our trial account in hope it will disconnect from the PMS without success.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DG

DAVID G.

Gerente

Hospitality

### "Servicio de atención al cliente Pésimo - No tienen"

1.0

Overall Rating

1.0

1.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

October 14, 2024

Al principio me gustó mucho por la facilidad de manejar el Software, pero cuando tuve que hacer uso de un asesor, no hay otra manera de contactar que por el chat de ellos y tardan muchísimos días en contestar (si es que llegan a hacerlo). No lo recomiendo.

Pros

El software es intuitivo y fácil de manejar.

Cons

Es casi imposible contactar con el servicio de atención al cliente, y cuando contestan lo hacen días después (si es que lo hacen). Si quieres ampliar alguna actividad más con ellos, es muy caro.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JA

Jose A.

Analista

Internet

### "No se pueden buscar los errores de envió a SES policia"

2.0

Overall Rating

2.0

2.0

Ease of Use

4.0

4.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

2/10

August 6, 2024

En realidad si tienes un problema van ha ser incapaces de solucionarlo en casi todas las ocasiones, el servicio de soporte es bastante inoperante

Pros

Es sencillo de configurar, la web funciona bastante bien y el sistema de envio a los clientes es bastante bueno

Cons

Es una aplicación que está un poco verde, por ejemplo cuando se envía un parte a SES policía se marcará como enviado, si falla por algún motivo, por ejemplo un DNI incorrecto o el uso de caracteres no validos en SES y que checkin no valida. simplemente no hay manera de localizar el error ni localizar la reserva. En algun momento te caducara y se acabo el tema. Si realizas contratos pues no puedes poner la dirección real del huésped, no es posible firmar un contrato oficial en castellano y luego enviarlo en cualquier otro idioma, por lo que necesitas traducciones juradas si no quieres meterte en un posible lío.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DT

Davide T.

Owner

Hospitality

### "Great product, guest navigation needs to be improved"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

July 10, 2023

It's a good experience, I would recommend check in.

Pros

Sending ISTAT data and authorities is excellent.

Cons

Guest navigation can be improved, nothing else

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CD

Christopher D.

Owner

Ranching

### "needs work but overall okay"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

3.0

3.0

Likelihood to Recommend

3/10

June 14, 2022

We used Chekin for a few months and then deleted our account as guests found it to complicated to use.

Pros

As a STR owner it was fairly straight forward to use

Cons

Guests found it complicated to use, the iPhone app for admins was also was mixed English & Spanish which was confussing.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MP

Manuel P.

Rural house owner

Hospitality

### "My experience "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 7, 2020

Pros

The most I like is the simplicity of the use of the app and the technical support

Cons

At the moment, I haven't seen any negative aspect.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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