--- title: "Chekin App Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Chekin App Software - reviews, pricing plans, popular comparisons to other Visitor Management products and more." source_url: "https://www.capterra.com/p/236453/CheKin-App/" page_type: "product" language: "en" --- # Chekin App Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Chekin App ## What is Chekin App? Chekin helps hosts to automate the entire check-in process from the booking confirmation till the check-out. Allowing them to save time, money and comply with the legal requirements by managing everything online: guests registration and identification, online payments, remote access, data sending to authorities, damage protection, personalized experiences and much more. ## What is Chekin App used for? [Visitor Management](https://www.capterra.com/visitor-management-software/) Top alternative Featured Overall rating Based on 7 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €3 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Chekin App?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://chekin.io&name=Chekin App) ## Chekin App Overview Updated August 2026 AI summary Chekin App provides small businesses with visitor management tools focused on digital check-in, access controls, and secure registration. Supporting features like biometric and facial recognition, customizable forms, and third-party integrations, it enables mobile and web-based deployment. Chekin App facilitates guest intake, compliance management, and real-time alerts, with optional capabilities for reporting, document management, and multi-language support. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Chekin App 2.6 (7) VS. [4.8 (329)](https://www.capterra.com/p/133191/The-Receptionist-for-iPad/reviews/) Starting Price €3 Flat Rate, Per Month Starting Price $630 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (7) Ease Of Use 4.8 (90) Value For Money 3.9 (7) Value For Money 4.7 (86) Customer Service 2.1 (7) Customer Service 4.9 (86) ## Chekin App alternatives [4.5 (48)](https://www.capterra.com/p/179358/Visitly/reviews/) Starting price $1000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.9 (119)](https://www.capterra.com/p/162584/Sign-In-App/reviews/) Starting price $600.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.8 (93)](https://www.capterra.com/p/160462/Qminder/reviews/) Starting price $869.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Archie](https://www.capterra.com/p/241184/Archie/) [4.8 (90)](https://www.capterra.com/p/241184/Archie/reviews/) Starting price $159.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/241184/Archie/) [View all alternatives](https://www.capterra.com/p/236453/CheKin-App/alternatives/) ## FAQs about Chekin App Overview ### What company size and specific industries is Chekin App built for? Chekin App is designed for tourist accommodation businesses of any size, including hotels, vacation rentals, camping sites, and villas. Its customisable setup makes it suitable for property operators that manage guest check-in and related processes across these hospitality and lodging sectors. Features and Usability ### What are the key features of Chekin App? Chekin App offers self check-in/check-out, pre-registration, and registration management for guest intake. It also includes ID scanning, facial recognition, biometric recognition, digital signature, and electronic signature, plus dashboard reporting, alerts/notifications, access controls/permissions, online payments, payment processing, and third-party integrations. Integrations ### Which third-party tools and platforms does Chekin App integrate with? Chekin App integrates with 10 third-party tools and platforms, including property management and hospitality systems such as Guesty, Hostaway, Beds24, Octorate, Rentals United, and Smoobu, plus access and payments tools like Keyless, Global Payments Integrated, Augustus, and Meet Alfred. Getting Started and Support ### What training and onboarding options does Chekin App offer? Chekin App provides live online training and documentation. Live online sessions support guided setup and direct instruction, while documentation gives teams written material for self-paced reference and review of product steps and features. Getting Started and Support ### What customer support options does Chekin App offer? Chekin App provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Chat support. With no reviewer feedback available on support experience, the available channels can only be described as listed in the catalog, without added claims about response speed, helpfulness, or common frustrations. ## Features AI summary Based on 1,309 Visitor Management reviews Capterra data shows that buyers of Visitor Management software rank the following features as their top priorities: - **Self Check-In/Check-Out** (**44%** of reviewers rated this feature as critical) - **Mobile Access** (**44%**) - **Access Controls/Permissions** (**40%**) Chekin App supports all three features that reviewers rate highest: **Self Check-In/Check-Out**, **Mobile Access**, and **Access Controls/Permissions**. Together, these capabilities help businesses manage arrivals more efficiently, give staff and visitors flexible access from mobile devices, and maintain tighter control over who can enter specific areas, allowing teams to improve both front-desk operations and site security. Alerts/Notifications 2.5 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Customizable Forms 2.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Customize contracts and forms to collect specific information ID Scanning 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Scan and validate an ID barcode Digital Signature 3.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Electronic signing method that validates the authenticity and integrity of a digital document Document Management 3.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Multi-Language 4.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Manage and support multiple languages Chekin App 20 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Access Management: Control and manage access to company resources - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Biometric Recognition: Facial or other physical recognition to confirm identity - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Contact Management: Manage, organize, and store contact information - Customizable Forms: Customize contracts and forms to collect specific information - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Document Management: Store, manage, and track all electronic documents in a centralized location - Email Management: Manage, store and organize emails within the system or via third-party apps - Facial Recognition: Identify and analyze unique facial features in images or videos - ID Scanning: Scan and validate an ID barcode - Mobile Access: Access software remotely via mobile devices - Multi-Language: Manage and support multiple languages - Pre-Registration: Manage the pre-registration process - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk - SMS Messaging: Send messages via SMS - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Features 3.1 (7) 3.1 Based on 7 reviews ## Pricing Value for money 3.9 (7) Free Trial Free Version Basic €3.00 Flat Rate,Per Month Value for money 3.9 (7) 3.9 Based on 7 reviews ## Integrations [ Hostaway](https://www.capterra.com/p/152433/Hostaway/)[ Guesty](https://www.capterra.com/p/159377/Guesty/)[ Smoobu](https://www.capterra.com/p/160106/Smoobu/)[ Rentals United](https://www.capterra.com/p/139850/Rentals-United/)[ Beds24](https://www.capterra.com/p/123511/Beds24-com/)[ Global Payments Integrated](https://www.capterra.com/p/121910/OpenEdge/)[ Octorate](https://www.capterra.com/p/168722/Octorate/)[ Meet Alfred](https://www.capterra.com/p/211115/Alfred/) ## Support, customer service and training options Customer Service 2.1 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 2.1 (7) 2.1 Based on 7 reviews ## User reviews Overall rating 2.6 Based on 7 reviews Filter by rating 5(1) 4(1) 3(1) 2(2) 1(2) Mentioned topic Sorted by most recent AN Anonymous User DIRECTOR Hospitality ### "IMPOSIBLE CONTACTAR CON ELLOS" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 May 6, 2026 Cuando surgen problemas estas perdido, no hay nadie, nos hemos cansado de mandar correos electrónicos y no recibimos respuesta. Pros Su aplicación es buena y funciona correctamente, las dificultades aparecen cuanto tienes un problema. Cons Cuando tienes un problema no hay forma de contactar con ellos, no contestan emails ni disponen de teléfono de asistencia. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RP Ramon P. CEO Real Estate ### "Cool features - ZERO support" 1.0 Overall Rating 1.0 1.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 January 18, 2025 The connectivity went with to PMS system went with ease but we would have required a test account first before completely implementing it to our system. Unfortunately there is ZERO support. Pros Great to have a feature to connect Chekin to selected PMS system. Cons Support is zero. We sent several email and ask for assistance to unlink Chekin from our PMS system as we get fault messages etc. We have also deleted our trial account in hope it will disconnect from the PMS without success. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DG DAVID G. Gerente Hospitality ### "Servicio de atención al cliente Pésimo - No tienen" 1.0 Overall Rating 1.0 1.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 14, 2024 Al principio me gustó mucho por la facilidad de manejar el Software, pero cuando tuve que hacer uso de un asesor, no hay otra manera de contactar que por el chat de ellos y tardan muchísimos días en contestar (si es que llegan a hacerlo). No lo recomiendo. Pros El software es intuitivo y fácil de manejar. Cons Es casi imposible contactar con el servicio de atención al cliente, y cuando contestan lo hacen días después (si es que lo hacen). Si quieres ampliar alguna actividad más con ellos, es muy caro. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JA Jose A. Analista Internet ### "No se pueden buscar los errores de envió a SES policia" 2.0 Overall Rating 2.0 2.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 2/10 August 6, 2024 En realidad si tienes un problema van ha ser incapaces de solucionarlo en casi todas las ocasiones, el servicio de soporte es bastante inoperante Pros Es sencillo de configurar, la web funciona bastante bien y el sistema de envio a los clientes es bastante bueno Cons Es una aplicación que está un poco verde, por ejemplo cuando se envía un parte a SES policía se marcará como enviado, si falla por algún motivo, por ejemplo un DNI incorrecto o el uso de caracteres no validos en SES y que checkin no valida. simplemente no hay manera de localizar el error ni localizar la reserva. En algun momento te caducara y se acabo el tema. Si realizas contratos pues no puedes poner la dirección real del huésped, no es posible firmar un contrato oficial en castellano y luego enviarlo en cualquier otro idioma, por lo que necesitas traducciones juradas si no quieres meterte en un posible lío. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DT Davide T. Owner Hospitality ### "Great product, guest navigation needs to be improved" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 July 10, 2023 It's a good experience, I would recommend check in. Pros Sending ISTAT data and authorities is excellent. Cons Guest navigation can be improved, nothing else Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CD Christopher D. Owner Ranching ### "needs work but overall okay" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 3/10 June 14, 2022 We used Chekin for a few months and then deleted our account as guests found it to complicated to use. Pros As a STR owner it was fairly straight forward to use Cons Guests found it complicated to use, the iPhone app for admins was also was mixed English & Spanish which was confussing. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MP Manuel P. Rural house owner Hospitality ### "My experience " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 7, 2020 Pros The most I like is the simplicity of the use of the app and the technical support Cons At the moment, I haven't seen any negative aspect. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.