--- title: "Roam Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Roam Software - reviews, pricing plans, popular comparisons to other Knowledge Management products and more." source_url: "https://www.capterra.com/p/236467/Roam/" page_type: "product" language: "en" --- # Roam Software Review 2026: Features, Integrations, Pros & Cons Last updated on January 6, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Roam ## What is Roam? Roam is a cloud-based note-taking software solution that helps users keeping their documents and research organized. The software offers users an online workspace with features that can organize and evaluate their knowledge. The platform is built on a directed graph which lets users connect and remix notes and ideas in different overlapping hierarchies. It offers features such as bullet notes, note linking, auto save and allows them to work with it open in a tab side by side whilst conducting research. ## What is Roam used for? [Note-Taking](https://www.capterra.com/note-taking-software/)[Knowledge Management](https://www.capterra.com/knowledge-management-software/) Top alternative Featured Overall rating Based on 18 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $15 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Roam?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://roamresearch.com/&name=Roam) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Roam 4.3 (18) VS. [4.6 (5,303)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price $15 Flat Rate, Per Month Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (18) Ease Of Use 4.7 (2,787) Value For Money 3.4 (12) Value For Money 4.5 (2,013) Customer Service 3.9 (8) Customer Service 4.6 (1,641) ## Roam alternatives Highest Rated [4.7 (24,165)](https://www.capterra.com/p/135003/Slack/reviews/) Starting price $8.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (6,079)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.7 (292)](https://www.capterra.com/p/177031/Document360/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.5 (3,466)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/236467/Roam/alternatives/) ## FAQs about Roam Overview ### Which roles and teams benefit most from Roam? Roam is most used by researchers, academics, and knowledge workers who need to connect ideas, organize notes, and build long-term knowledge bases. Founders, analysts, and marketing or product professionals rely on it for strategy development, synthesis, writing workflows, and capturing insights across projects, meetings, and research. Answer based on 18 reviews Overview ### What company size and industries is Roam built for? Roam is intended for research and note-taking, with most reviewers coming from small businesses at 72% and Computer Software at 33%. It also serves enterprises at 22% and midsize businesses at 6%, with additional use in Marketing and Advertising and Research at 11% each, especially for note-taking. Answer based on 18 reviews Features and Usability ### What are the key features of Roam? Roam offers knowledge base management, notes management, and commenting/notes for organizing internal content. It also includes full text search and search/filter tools for finding information, plus reporting & statistics for tracking content activity and usage across the knowledge base. Getting Started and Support ### What training and onboarding options does Roam offer? Roam provides documentation and videos to help teams get started. Documentation gives written reference material for setup and feature review, while videos offer visual walkthroughs for learning key functions and following along at a self-paced pace. Getting Started and Support ### What customer support options does Roam offer? Roam provides Email/Help Desk, FAQ/Forum, and Chat support. Those channels give users direct help options plus self-service guidance. No reviewer feedback about support experience is available here, so support quality, response speed, and common frustrations cannot be assessed from the provided catalog data. ## Features AI summary Based on 4,665 Knowledge Management reviews Capterra reviewers highlight these features as the main priorities when selecting Knowledge Management software: - **Knowledge Base Management** (**51%** of reviewers rated this feature as critical) - **Content Management** (**50%**) - **Document Management** (**48%**) Roam supports **Knowledge Base Management**, which gives teams a central place to organize and connect internal knowledge. However, it does not include **Content Management** or **Document Management**. Instead, Roam offers **Full Text Search** (**39%**), a feature that helps users quickly find relevant notes and information across their knowledge base. This can be valuable for businesses that need fast access to connected ideas and reference material, helping teams find information faster and keep knowledge easier to use. Knowledge Base Management 4.5 (11) 63.64% of 11 reviewers that rated this feature as important or highly important Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Full Text Search 4.3 (14) 42.86% of 14 reviewers that rated this feature as important or highly important Search for specific words or phrases within a document or database Notes Management 4.5 (13) 53.85% of 13 reviewers that rated this feature as important or highly important Allow users to create, edit, and sort multiple notes Commenting/Notes 4.4 (11) 54.55% of 11 reviewers that rated this feature as important or highly important Leave comments and notes on documents for others to view Search/Filter 4.3 (10) 50.00% of 10 reviewers that rated this feature as important or highly important Search and filter data across systems to locate required information by entering keywords or certain criteria Reporting & Statistics 3.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Roam 6 features ### All Features - Commenting/Notes: Leave comments and notes on documents for others to view - Full Text Search: Search for specific words or phrases within a document or database - Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support - Notes Management: Allow users to create, edit, and sort multiple notes - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria --- Get Advice We can help you find the software with the features you need. Features 4.4 (18) 4.4 Based on 18 reviews ## Pricing Value for money 3.4 (12) Free Trial Basic $15.00 Flat Rate,Per Month Value for money 3.4 (12) 3.4 Based on 12 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.9 (8) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.9 (8) 3.9 Based on 8 reviews ## User reviews Overall rating 4.3 Based on 18 reviews Filter by rating 5(9) 4(6) 3(3) 2(0) 1(0) Mentioned topic Sorted by most recent SC Sascha C. Agile Coach Management Consulting ### "Interconnected, always accessible notes" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 October 17, 2024 Pros Interconnected notes, accessible across all your devices, and directly in the browser. Cons ROAM does box you in. Migrating to any other tool can be daunting. Then again, that is the case for most tools in this category. Alternatives considered [Obsidian](https://www.capterra.com/p/220063/Obsidian/) Reasons for choosing Roam ROAM is accessible via the web, whereas you need to sync files across devices and use an app with Obsidian. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Co Founder Marketing and Advertising ### "My first knowledge managment tool and one of the bests" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 24, 2023 Roam introduced me to networked linking and this amazing way of taking notes. Everything is to the point and you don't loose time in random features. Simple and clean notetaking. Pros Is easy to use and to the point. It makes note taking "the Roam way" enjoyable. All the features and interface are clean focused on the goal of the tool. Cons I don't like the pricing model compared with other tools available on the market. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Associate Professor Research ### "The "first-mover" in associative knowledge management, but lacks innovation and is expensive" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 April 27, 2023 Overall, it was not so bad of an experience at first. It taught me a new way to think about writing notes. But it has fallen behind many other alternatives and I don't see their developers making the effort to catch up and innovate. Time to move on. Pros Roam was the first to open the eyes of the general user base to the idea of taking notes and associating them, creating an expansive networked knowledge base over time. Roam really changed my way of thinking on how to organize my scattered thoughts into a graph database. It's UI is relatively clean and writing individual notes is pretty simple. Cons It lacks innovation and major feature updates. I need inline LaTeX equations and made numerous requests for this and other features, but was met with rude responses from support. It's handling of multiple graphs is rather clunky. And if your graphs are sufficiently large, you'll encounter performance issues (at least I did). And it is extremely expensive given its lack of features and feature development. Alternatives considered [Obsidian](https://www.capterra.com/p/236468/Obsidian/) [Nuclino](https://www.capterra.com/p/174926/Nuclino/) [Slite](https://www.capterra.com/p/171199/Slite/) [HackMD](https://www.capterra.com/p/246874/HackMD/) [Notion](https://www.capterra.com/p/186596/Notion/) Reasons for choosing Roam In the end, I moved on from Roam. I tried to make it work and made requests to their team to add features I needed and features I saw in other alternative products. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EM Ena M. Sr. Business Analyst Computer Software ### "A Great Note-Taking Tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 February 4, 2023 Pros The easy to use interface and the ability to link notes is a gamechanger! It really helps to organize my thoughts Cons The search option can be improved. It is also more expensive than competitive softwares. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BT Brice T. Strategic marketing officer Banking ### "Roam !!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 December 18, 2022 Apart from the price, everything is fine with me Pros It's one of the best note taking software I know, you can write anything you want, you can link notes from one page to another Cons I find it a bit expensive for a note taking software Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Harsh K. Senior Quant Researcher Computer Software ### "Review for Roam" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 30, 2022 Pros The aspect of Roam that has delighted me the most is how having it open in a tab changes my perspective on research as a whole. Cons The integration with our everyday used software was a little difficult. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AS Apoorve S. Co-founder Computer Software ### "A great note taking tool!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 November 30, 2022 Pros Unlike Notion, I love that I don't have to create pages or sections or whatever, I just write in my daily journal with tags etc and everything sorts itself automatically Cons The pricing is a little steep as an Indian user Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Founder Computer Software ### "Excellent note taking tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 29, 2022 Great experience with Roam Pros Organization of thoughts, note taking abilities, being able to search through easily Cons Very simplistic interface, sometimes the nectar becomes the poison Switched from [Notion](https://www.capterra.com/p/186596/Notion/) I didn't like that I had to create individual pages in notion Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Software Developer Electrical/Electronic Manufacturing ### "Make note taking easier" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 November 29, 2022 Pros It is very easy to use and easy to switch to when it comes to a note taking software! Cons Not a lot of people are currently using it to collaborating becomes difficult Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Founders Office Computer Software ### "Good product for PMs" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 November 29, 2022 Pros Organisation, management of notes, connections Cons Onboarding, ease of use, bugs, writing code for processes Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/236467/Roam/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Obsidian vs Roam](https://www.capterra.com/compare/236467-236468/Roam-vs-Obsidian)