--- title: "Roam Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Roam Software - reviews, pricing plans, popular comparisons to other Knowledge Management products and more." source_url: "https://www.capterra.com/p/236467/Roam/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Roam Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Roam ## What is Roam? Roam is a cloud-based note-taking software solution that helps users keeping their documents and research organized. The software offers users an online workspace with features that can organize and evaluate their knowledge. The platform is built on a directed graph which lets users connect and remix notes and ideas in different overlapping hierarchies. It offers features such as bullet notes, note linking, auto save and allows them to work with it open in a tab side by side whilst conducting research. ## What is Roam used for? [Note-Taking](https://www.capterra.com/note-taking-software/)[Knowledge Management](https://www.capterra.com/knowledge-management-software/) Top alternative Featured Overall rating Based on 18 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $15 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Roam 4.3 (18) VS. [4.6 (5,322)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price $15 Flat Rate, Per Month Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (18) Ease Of Use 4.7 (2,845) Value For Money 3.4 (12) Value For Money 4.5 (2,065) Customer Service 3.9 (8) Customer Service 4.6 (1,690) ## Roam alternatives Highest Rated [4.7 (24,237)](https://www.capterra.com/p/135003/Slack/reviews/) Starting price $8.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (6,130)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.7 (292)](https://www.capterra.com/p/177031/Document360/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.7 (566)](https://www.capterra.com/p/144020/Aha/reviews/) Starting price $59.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/236467/Roam/alternatives/) ## FAQs about Roam Overview ### Which roles and teams benefit most from Roam? Roam is most used by researchers, academics, and knowledge professionals who connect notes, sources, and evolving ideas for analysis and writing. Software developers, machine learning specialists, and business analysts organize technical research and project context, while founders, directors, and marketing teams track decisions, strategy, campaigns, and cross-functional priorities. Answer based on 18 reviews Overview ### What company size and industries is Roam built for? Roam is intended for research and note-taking, primarily serving small businesses (72%) in Computer Software (33%). It also has adoption among enterprise organizations (22%), particularly in Marketing and Advertising and Research, each representing 11% of reviewers. Its most common use case is note-taking, cited by 54% of reviewers. Answer based on 18 reviews Features and Usability ### What are the key features of Roam? Roam offers notes management, commenting and notes, and knowledge base management for organizing and linking information. It also includes full text search and search/filter tools for finding content, plus reporting and statistics for tracking knowledge base activity and usage. Getting Started and Support ### What training and onboarding options does Roam offer? Roam provides documentation and videos to help teams get started. Documentation offers written reference material for setup and feature guidance, while videos provide visual walkthroughs that users can follow at their own pace for learning core functions and reviewing steps as needed. Getting Started and Support ### What customer support options does Roam offer? Roam offers Email/Help Desk, FAQ/Forum, and Chat support. These channels give users direct contact, self-service answers, and real-time assistance. No reviewer feedback about support quality is available, so support speed, helpfulness, and common frustrations cannot be assessed from the catalog data. ## Features AI summary Based on 4,729 Knowledge Management reviews Capterra reviewers highlight these as the features buyers value most when choosing Knowledge Management software: - **Knowledge Base Management** (**50%** of reviewers rated this feature as critical) - **Content Management** (**50%**) - **Document Management** (**48%**) Roam supports **Knowledge Base Management**, which makes it easier to organize and maintain internal knowledge in one place. However, it does not include **Content Management** or **Document Management**. Instead, it offers **Full Text Search** (**39%**), a feature that still helps users quickly find notes and connected information across their workspace, helping businesses access knowledge faster and keep important information easier to use across teams. Knowledge Base Management 4.5 (11) 63.64% of 11 reviewers that rated this feature as important or highly important Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Full Text Search 4.3 (14) 42.86% of 14 reviewers that rated this feature as important or highly important Search for specific words or phrases within a document or database Notes Management 4.5 (13) 53.85% of 13 reviewers that rated this feature as important or highly important Allow users to create, edit, and sort multiple notes Commenting/Notes 4.4 (11) 54.55% of 11 reviewers that rated this feature as important or highly important Leave comments and notes on documents for others to view Search/Filter 4.3 (10) 50.00% of 10 reviewers that rated this feature as important or highly important Search and filter data across systems to locate required information by entering keywords or certain criteria Reporting & Statistics 3.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Roam 6 features ### All Features - Commenting/Notes: Leave comments and notes on documents for others to view - Full Text Search: Search for specific words or phrases within a document or database - Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support - Notes Management: Allow users to create, edit, and sort multiple notes - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria --- Get Advice We can help you find the software with the features you need. Features 4.4 (18) 4.4 Based on 18 reviews ## Pricing Value for money 3.4 (12) Free Trial Basic $15.00 Flat Rate,Per Month Value for money 3.4 (12) 3.4 Based on 12 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.9 (8) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.9 (8) 3.9 Based on 8 reviews ## User reviews Overall rating 4.2 Based on 18 reviews Filter by rating Counts reflect reviews available in this feed. 5(9) 4(6) 3(3) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful Harsh K. Senior Quant Researcher Used the software for: Less than 1 year ### "Review for Roam" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 23, 2022 Pros The aspect of Roam that has delighted me the most is how having it open in a tab changes my perspective on research as a whole. Cons The integration with our everyday used software was a little difficult. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Agile Coach Used the software for: 3-5 years ### "Interconnected, always accessible notes" 4.0 October 24, 2024 Pros Interconnected notes, accessible across all your devices, and directly in the browser. Cons ROAM does box you in. Migrating to any other tool can be daunting. Then again, that is the case for most tools in this category. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer Associate Professor Used the software for: Less than 1 year ### "The "first-mover" in associative knowledge management, but lacks innovation and is expensive" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 April 28, 2023 Overall, it was not so bad of an experience at first. It taught me a new way to think about writing notes. But it has fallen behind many other alternatives and I don't see their developers making the effort to catch up and innovate. Time to move on. Pros Roam was the first to open the eyes of the general user base to the idea of taking notes and associating them, creating an expansive networked knowledge base over time. Roam really changed my way of thinking on how to organize my scattered thoughts into a graph database. It's UI is relatively clean and writing individual notes is pretty simple. Cons It lacks innovation and major feature updates. I need inline LaTeX equations and made numerous requests for this and other features, but was met with rude responses from support. It's handling of multiple graphs is rather clunky. And if your graphs are sufficiently large, you'll encounter performance issues (at least I did). And it is extremely expensive given its lack of features and feature development. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Verified Reviewer Founder Used the software for: 1-3 years ### "Excellent note taking tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 22, 2022 Great experience with Roam Pros Organization of thoughts, note taking abilities, being able to search through easily Cons Very simplistic interface, sometimes the nectar becomes the poison Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Andy S. Knowledge and Digital writing Used the software for: 1-3 years ### "Roam, the good and bad about it" 4.0 May 30, 2022 In the beginning, it was super fun and quite a good experience. But down the road, it lost me due to the need for maintenance. Pros The networked linking made so much sense. Cons It's too much maintenance to have a PKM in Roam, or as I put it 'Too much heavy lifting' meaning coding. Take time from my creative process Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Director Used the software for: 1-3 years ### "A gamechanger for knowledge management" 3.0 October 11, 2021 It takes a bit of time to get used to the platform and it's not very useful until you've invested time in creating and linking notes. But once you've done that, it's fantastic. They say it works well by just writing in the daily notes section and letting connections form organically, but I think it's better to actually use some sort of system to keep your notes organised and find connections that way. I use a form of Zettelkasten system and it's working very well. Pros Once you have invested enough time and developed a system for taking notes, this platform really starts to take off. I have been able to find connections between different notes from a wide range of fields and come up with unique insights that wouldn't have been possible otherwise. Cons There are bugs and some annoying issues that could easily be fixed. For example, the pages that are created are case-sensitive, so if you refer to a tag as 'Note' because it's at the start of the sentence, it will reference a different page to 'note'. That's just one example, but it's very annoying and makes the platform frustrating at times. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer knowledge curator Used the software for: 3-5 years ### "Roam has a distinct character for networked knowledge" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 25, 2022 Roam has come to be a valuable link in my info-curation and add-ins such as Roam Portal and Roamjs Roam to Slack enhance this value Pros The regular sidebar and shortcuts which are flexiblePleasing page format and fontSpeed of web-based versionUpload-Import function that is quick and dependableCommand variety Cons Maybe I would critique the home screen - it could be less chunky with modern fonts and a more compact layout Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Jan O. Academic Scientist Used the software for: 3-5 years ### "Great foundations, lack of polish and development issues" 4.0 July 5, 2022 Roam was the first mainstream note-taking app to come with \[\[wiki-linking\]\], advanced embedding (transclusion), parity between hashtags and pages. Unfortunately, the development of this app has been quite slow over the last year and the advantage over the competition was mainly lost. There is also a very visible lack of polish in various features. I hope they will be able to speed up their development again and bring back the excitement. Meanwhile, there are many other apps providing a similar or even better experience for less money. Pros Roam has amazing foundations - the ease with which individual notes and blocks can be linked and/or embedded is amazing. Roam also offers very advanced customization options: not only custom CSS but also custom JavaScript and Clojure (!). Cons Roam is a relatively expensive tool. The price could easily be justified if Roam offered something diametrically different than cheaper competitors (RemNote, ObsidianMD, LogSeq and many others) - which, unfortunately, it currently does not. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Verified Reviewer Co Founder Used the software for: Less than 1 year ### "My first knowledge managment tool and one of the bests" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 29, 2023 Roam introduced me to networked linking and this amazing way of taking notes. Everything is to the point and you don't loose time in random features. Simple and clean notetaking. Pros Is easy to use and to the point. It makes note taking "the Roam way" enjoyable. All the features and interface are clean focused on the goal of the tool. Cons I don't like the pricing model compared with other tools available on the market. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer Sw. developer Used the software for: Less than 1 year ### "Good, but expensive " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 March 28, 2022 I would say roam research does one thing and it does it well, I would like to see new features being added to it and also have a less disrupting pricing model for a note taking app. Pros What I most loved about roam research is the linking between notes it has, it is a feature I have not seen in other softwares and really helps creating a mental map about your thoughts. Another thing I like is the way you can easily switch between notes and create new ones without losing your place, it makes it really easy to explore your thoughts and come up with new ideas. Cons What I least liked about roam research is the pricing model. I think the pricing model is too expensive for what it offers. Making it almost unchoosable in my opinion having options like Notion with a much more accessible pricing model. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/236467/Roam/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.