# Certent Disclosure Management Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Certent Disclosure Management the right Risk Management solution for you? Explore 24 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/236477/Certent-Disclosure-Management/reviews

---

Certent Disclosure Management

4.7 (24)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Reviews of Certent Disclosure Management

Ease of use

4.6

Customer Service

4.7

## Pros and Cons in Reviews

EW

Elissa W

Corporate ControllerMedical Devices, 5,001 - 10,000 employeesUsed the software for: More than 2 years.

“Certent DM's integration between Word (access through Certent DM) and Excel has allowed our team to automate a significant amount of our internal and external reporting.“

September 21, 2020

EW

Elissa W

Corporate ControllerMedical Devices, 5,001 - 10,000 employeesUsed the software for: More than 2 years.

“Our first drafts are high quality and allows us to focus on more complex issues.“

September 21, 2020

## Showing most helpful reviews

Showing 1-24 of 24 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Brand partnerships  
Food & Beverages  
Used the software for: I used a free trial

### "Reporting made easy "

July 14, 2024

5.0

Pros

I like its user interface the most because it makes navigation easy and ultimately saves time when creating insights from reports.

Cons

What I like least about Certent Disclosure is its cost.

Review Source

SM

Stephanie M.  
Senior Manager of SEC Reporting  
Telecommunications  
Used the software for: 2+ years

### "Service team is great! Sales team is less organized."

April 8, 2024

5.0

Pros

I love how easy it is to use this product after some basic training. My favorite aspect of this software is that it allows us to link an Excel file and quickly refresh numbers, tables, and text within the Word document (10-Q or 10-K financial statement file). We have Hyperion retrieve formulas in our Excel files and have had no issues refreshing our Certent Word file with Hyperion formulas. We also utilize Certent's XBRL tagging service and have been very impressed with the Company's knowledge. We've always been able to have our questions answered quickly. We are able to quickly upload our files to the SEC website through the software, and we've never had a delay in our filing due to using this software. We have been very happy with the software and the services provided by the XBRL tagging and formatting staff working at Certent.

Cons

When renegotiating contracts, the Sales team took a very, very long time, often forgetting about us, lost our contract, etc. But we work with them very infrequently.

Alternatives considered

[Wdesk](https://www.capterra.com/p/106817/Wdesk/)

Switched from

[IBM Cognos Analytics](https://www.capterra.com/p/240583/IBM-Cognos-Analytics/)

Certent has the ability to link an Excel file into a Word document. At the time of our switch, very few other company's were offering that. Some companies required you to copy and paste your tables into their software which added too much time to our filing process. Certent was also 3x cheaper than Wdesk which was the other software that we narrowed our choices down to.

Review Source

KA

Keith A.  
EPM Systems Administrator  
Insurance  
Used the software for: 2+ years

### "Long time user of CDM"

March 11, 2025

3.0

Overall its been a significant time-saver when comparing to the traditional method of producing a reporting pack where everyone shared the same Word document. However it has been showing its age in recent years where we've started to notice performance issues.

Pros

Microsoft Word/Excel integration makes it fairly easy for new users to pick up. Also a big time saver being able to split a report into different sections which can be updated by different team members at the same time. The integration with our EPM system (OneStream) also works pretty well & is fairly quick to refresh multiple views.

Cons

The existing CDM is showing its age now and sometimes just opening/closing individual objects can take a fair amount of time. Formatting can also be a fairly time-consuming exercise as what you see on the page isn't always how it will appear until you generate a full report. And linking external Excel documents involves uploading these to an Insight-hosted website before they can be consumed by CDM which adds an extra step into the process.

Review Source

CB

Carlos B.  
Manager, General Ledger and Financial Reporting  
Accounting  
Used the software for: 2+ years

### "Great Product"

July 2, 2025

5.0

Certent disclosure management has saved our financial reporting team hours of time and has made us more confident in the data presented.

Pros

After setting up the original workflows, we have saved hours of time from our preparation process by quickly rolling forward our documents and have had to spend much less time reviewing for smaller items related to dates and tie outs as these are automated. This allows our team to focus on analytical procedures and perform a higher level of review.

Cons

Setting up a new document will take some time. Also, spacing between pages can become a constant issue (space appearing at the top of the page where it is not needed) and is more difficult to fix than a typical word document.

Review Source

AS

Andy S.  
Manager of Financial Reporting  
Financial Services  
Used the software for: 2+ years

### "Great solution for simplifying financial reporting!"

February 25, 2025

5.0

\[sensitive content hidden\] is our account representative, and we had him come over to our office to train us on the system, including navigating the user interface, creating variables, linking variables, setting up objects, and ultimately creating the reports. It was quite time intensive as there was a steep learning curve to the system. But once we were trained on the system and had all the objects configured and variables set up everything chugged along smoothly for over 7 years now. The rare times we needed help we were able to have it resolved within hours (with tickets) or within the hour (with \[sensitive content hidden\]).

Pros

This tool really simplifies financial reporting massively! Before using CDM we were using Microsoft Word to prepare our financial statements and we would spend more time double checking, formatting, footing than actually writing the statements. This solution alleviates that and put my focus where it should be - the content of the financial statement.

Cons

For workflow purposes you have to break the financial statements into multiple fragments (objects) so multiple people can work on different sections of the statements at the same time. To edit those objects, you have to check them out which takes 10 seconds or so and another 10 seconds or so to check them in once done editing. Overall it's a very small annoyance but an annoyance nonetheless.

Review Source

HM

Hayden M.  
Supervisor  
Oil & Energy  
Used the software for: 2+ years

### "Experience with CDM"

June 16, 2025

4.0

Pros

The two features our team has benefited from the most are the automation features related to both wording and amounts and the variance checks. Both have allowed our team to be more efficient and accurate when preparing financials.

Cons

The desktop app can be overloaded and crash, leading to issues with objects that have already been checked out. CDM's checkout feature works great if only one person needs access but can cause issues if multiple team members need to work at the same time. Formatting can become a headache as it takes experience and knowledge to know what corrections are required.

Review Source

RJ

Robbisan J.  
Senior Accountant  
Financial Services  
Used the software for: 1-2 years

### "CDM review"

February 26, 2025

5.0

After the initial setup, the training of new users was fairly quick and easy. The files are made so that it could be easily passed on to new hires.

Pros

This tool has greatly streamlined our financial reporting! Prior to using CDM, we relied on Microsoft Word to prepare our financial statements, which meant we spent more time double-checking, formatting, and calculating than actually drafting the statements. This solution takes care of those tasks, allowing me to focus on what truly matters—the content of the financial statement.

Cons

The time lag between when you upload a file and how long it takes for the changes to appear in CDM.

Review Source

JT

John T.  
Corporate Accountant  
Financial Services  
Used the software for: 1-2 years

### "Review of CDM"

February 25, 2025

5.0

Overall the system works well and is a valuable part of our reporting process.

Pros

I like the flexibility it gives us to work within Word and Excel to optimitise our financial reporting.

Cons

It can be slightly time consuming and confusing uploading data and ensuring that our report objects are tied to the correct data sets and that CDM is syncing properly. Overall it works well but requires some careful management.

Review Source

AV

Albina V.  
Finance manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Great product "

January 23, 2025

5.0

Pros

CDM is a powerful program for your business without the unnecessary complexities. Customer support goes above and beyond, never seen a better service anywhere else ! \[sensitive content hidden\] from Insightsoftware is great!

Cons

There is no cloud storage for files. Program can be a bit slow.

Review Source

EW

Elissa W.  
Corporate Controller  
Medical Devices  
Used the software for: 2+ years

### "Certent Disclosure Management has taken days of our reporting cycle"

September 21, 2020

5.0

Our Corporate Accounting team produce a number of internal and external reporting each quarter that is analyzing the same financial data. We have created automation by creating excel formulas for the numbers but even words like whether something "increased" or "decreased" has been automated. Then it is just a matter of opening up each file in Certent, hitting refresh and editing non-routine content that is more judgmental or does need to be updated each quarter. During a quarter end, we are able to deliver our reporting about 2-3 days quicker and it is far more accurate.

Pros

Certent DM's integration between Word (access through Certent DM) and Excel has allowed our team to automate a significant amount of our internal and external reporting. This has not only taken days off our quarterly reporting process but has also improved the accuracy. Our first drafts are high quality and allows us to focus on more complex issues. We also started using the Filing Wizard to submit our filings directly to EDGAR rather than sending them to a printer/filing agent. This has given us more control and time over our process as well as saved on paying an additional party in the process. Certent 'held my hand' through our first filings as it was a little nerve racking but they are always there to support.

Cons

\- To have Excel integrate with Word (accessed through Certent DM), "named ranges" need to be created in Excel. This was not something I was familiar with but once I started using them, they are very easy to manage. They are essentially book marks. - Otherwise, the tool does require a little practice to get used to setting up linked content. - There are tips and tricks you need to be careful of such as only selecting the specific number or word you want to link but not the space immediately after it otherwise when you refresh the content, it removes that space and makes words merge together. - We have tried to use Powerpoint and the functionality is not as easy to navigate so we have not progressed with this.

Reason for choosing Certent Disclosure Management

\- Donnelly's product didn't appear to offer anymore features or functionality but was about 20-30% more expensive. Plus their sales team were pushy and put us off. - Certent's software is excellent and we are extremely happy with it. - Certent's staff are also EXTREMELY friendly, supportive and responsive and we really like working with the, I have just renewed our 3 year contract for a second time.

Review Source

sL

simon L.  
Administrateur SI Finance  
Biotechnology  
Used the software for: 2+ years

### "Fiable et robuste mais perfectible"

April 8, 2025

4.0

Pros

Nous utilisons l'application depuis 4ans pour la production de nos plaquettes avec une connexion directe sur notre base de donnée HFM. Nous avons gagné beaucoup de temps dans ces productions, l'intégration d'excel et word permet une bonne adoption par les utilisateurs. L'implémentation de variables de contrôles permet également de fiabiliser ces productions. L'application a été et continue a être déployée sur différentes filiales avec toujours une bonne adoption utilisateur. Le support client est réactif.

Cons

Dans les rapports volumineux, le checkin checkout peut prendre un peu de temps. L'adaptation du sommaire aux groupes personnalisés n'est pas parfaite. La mise en forme peut-être chronophage car ce qui apparait a l'écran peut-être différent du rapport final après génération.

Alternatives considered

[Wdesk](https://www.capterra.com/p/106817/Wdesk/)

Reason for choosing Certent Disclosure Management

CDM était déjà connu et maitrisé en interne

Review Source

MW

Mei W.  
Associated Director, Financial Reporting  
Nanotechnology  
Used the software for: 2+ years

### "My review on Certent Disclosure Management from my past over 7+ years of user experience"

September 16, 2020

5.0

I really think Certent is a great solution for SEC filing. In addition, like any other software app in today's world, it works best with the current devoted service rep team who has decent SEC filing knowledge. Sometimes our rep can give us the solution we don't even know how to ask. Totally amazing!

Pros

1) service support is most important: specifically we have \[SENSITIVE CONTENT HIDDEN\] as our service support for the past 7 years without interruption. She has a devoted working attitude and we really love her service. 2) supporting service rep has sophisticated knowledge of SEC filing: when we first launched Certent and even in the beginning years of using Certent, unavoidably we would run into various not-working conditions. Whenever this happens, our service support rep \[SENSITIVE CONTENT HIDDEN\] is always available by our side and patiently provides us the real solution precisely pin-pointing to the problem, which greatly reduce our anxiety toward Certent and gradually foster our trust to Certent. Result is, after 7 years of using Certent, we now not only use Certent to do 8-K, 10-Q, 10-K and DEF14A proxy filing, but also use it to do S-8, equity offering related multiple 424B and SEC comment letter response, etc. 3) from user feedback perspective, I feel that Certent is a clean and sharp design to handle SEC filing. It is a great solution for in-house do-it-yourself SEC filing. We have not found other SEC filing application solution as robust as Certent.

Cons

So far everything is fine, except that IT support for Certent could be improved in a more efficient manner.

Reason for choosing Certent Disclosure Management

after 7+years of working together we have built up trust with Certent and \[SENSITIVE CONTENT HIDDEN\] and we would not easily say Goodbye.

Review Source

JT

Joseph T.  
Accounting Manager  
Food & Beverages  
Used the software for: 1-2 years

### "Certent Equity Management Reviews "

April 30, 2024

5.0

Certent Equity Management is very responsive and helpful when it comes to Equity, \[sensitive content hidden\] is quick to get back to me every time I had issues and always provides help when needed.

Pros

Certent makes equity process from grant processing through to exercise and settlement easy and simple

Cons

N/A. Certent is ready helpful with Equity processes.

Review Source

AY

Andy Y.  
Finance Systems and Change Director  
Insurance  
Used the software for: 2+ years

### "CDM Reporting"

September 16, 2020

5.0

This added a lot of control and automated a very manual process. The software does what you expect and is pretty easy to use. The support you get is good. We have used it for over 10 years with very few issues.

Pros

We have used the product for over 10 years now. It is easy to use and eliminates the manual input from the last mile reporting for statutory accounts/financial statements. We have deployed it for other reports where you want to combine financial information and words and have an approval process to guarantee accuracy and completeness. The product introduces many additional controls to ensure casting and cross referencing all work. It makes approvals visible and auditable. It allows auditors to see track changed versions provided to them reducing the need for checking everything again. The software removes a lot of the pain from producing accounts (even rolling to a new year or adding a new company is so much easier). Having used it for so long you forget how much pain there is in some of these processes as they have been removed.

Cons

The integration with Adobe InDesign is okay but not great, improving this would make the last 100 yards of the last mile reporting even easier. The iXBRL tagging does what it needs to do but is not the quickest thing to use. Once built you should not need to amend.

Review Source

MD

Michael D.  
Senior Developer  
Real Estate  
Used the software for: 2+ years

### "Michael Review"

September 24, 2020

4.0

Pros

It is very secure / strong audit trail / good integration with Office / great on collaboration / easy auditor review process because of its reputation for security, user activity auditing and encryption / Certent finally figured out an easier upgrade path (in the past it was a terrible experience to move from one release to the next) / Light on server resources

Cons

Awkward to add new users from Active Directory / Very difficult to roll out an upgrade globally because of the client (the client needs to be deployed to each computer)

Review Source

JH

Jeff H.  
Director of Financial Reporting  
Consumer Goods  
Used the software for: 2+ years

### "Long-Time User"

September 15, 2020

5.0

XBRL/iXBRL

Pros

We have used this software for over 5 years. It is easy to use and update. Additionally, the support that we have received has been exceptional.

Cons

Some of the technical tags are difficult to apply, but with the support that we receive from Certent, they are always able to help me and things tagged appropriately.

Review Source

DY

Doa Y.  
Corporate Controller  
Furniture  
Used the software for: 2+ years

### "Great Product"

September 29, 2020

5.0

Pros

The software was easy to navigate and use. The certent team was responsive to my questions and resolved them in a timely manner.

Cons

There isn't anything that I don't really like. If there was one recommendation, it would be to allow leaving review notes within the word document.

Review Source

HS

Holley S.  
Assistant Controller  
Hospital & Health Care  
Used the software for: 6-12 months

### "Certent Disclosure Management"

September 16, 2020

5.0

Overall very good product.

Pros

The product was easy to install and it integrates well with Excel and using it is just like using Word. The learning curve was very small. We have been using for years now and have no complaints. The support is out of this world. If you choose the Platinum version, there is nothing it too it. The review your document, check for errors, and will file for you. Makes filing 10Q's, 10K's and 8K's easy and mostly stress free.

Cons

We did have to give our business proves a review in order to make sure the processes were in the right employees hands but once we figured that out there were no issues. I would say making sure you know the right way to build tables ahead of time is important, if not may end up doing things twice but you only make that mistake once. Communication is key.

Reason for choosing Certent Disclosure Management

Ease of use and pricing for what we were looking for.

Review Source

VT

Vicky T.  
Head Equity Programs  
Medical Devices  
Used the software for: 2+ years

### "2020Certent\_review"

September 15, 2020

5.0

Manage proxy and started S-8 filings

Pros

Ability to add table data from Excel source and format it easily.

Cons

Can't delete comments of other users when I am a key user

Review Source

EB

Ethan B.  
Accountant  
Financial Services  
Used the software for: 2+ years

### "Slow and Clunky"

September 28, 2020

3.0

Pros

I liked being able to work within Excel and Word since I am very familiar with those programs.

Cons

It seemed slow and clunky and somewhat unstable.

Review Source

HC

Henry C.  
Sr. Financial Analyst  
Financial Services  
Used the software for: 2+ years

### "Great product with lots of flexibility and customization"

September 21, 2020

5.0

Pros

It is user friendly, many customization, and the capability to import different type of files and generate reports in different format.

Cons

check in and check out time could be long sometime

Review Source

RM

Rachel M.  
Senior Reporting Accountant  
  
Used the software for:

### "Great software, easy to use!"

November 20, 2015

4.0

Our company has really enjoyed using this software. It's very easy to learn how to use the product and new employees within our department have caught on very quickly. Their customer service department is always very timely on their responses and has been extremely helpful whenever we've had issues that have come up. They are also great at looking for feedback for any improvements and have been responsive towards any suggestions we have had. Overall, we are very happy with this product!

Review Source

MS

Michael S.  
Senior Accountant  
Hospital & Health Care  
Used the software for: 1-2 years

### "CDM for External Reporting"

September 15, 2020

5.0

Pros

Very good customer support, and a good quality software program.

Cons

Frequent updates, occasional bugs. Can be complex for beginners.

Reason for choosing Certent Disclosure Management

More cost efficient

Review Source

MJA

MARIA JOSE A.  
SEC Reporting Manager  
  
Used the software for:

### "Great experience, with the software and also with customer serice team"

November 20, 2015

5.0

We have been using Certent for our SEC filings since Q1 2015, this software allowed us save a lot of time during the filing process, and it also contributed to make the filing process much more efficient. We have received immediate answer in relation to XBRL and tool functionallity from the assigned team and we have really had a great experience with the tool. I reccommend Certent to other filers as a great tool to simplify the filing process.

Review Source

Talk to a Capterra advisor for free and get results within 15 minutes.