# Infor LN Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Infor LN the right MRP solution for you? Explore 39 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/236603/Infor-LN/reviews

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Infor LN

3.7 (39)

[View alternatives](https://www.capterra.com/p/236603/Infor-LN/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated January 15th, 2026

# Reviews of Infor LN

Ease of use

3.8

Customer Service

3.6

## Pros and Cons in Reviews

lk

lakhmichand k

managerDefense & Space, 501 - 1,000 employeesUsed the software for: More than 2 years.

“ease of use, complete ERP solutions , easy modules and session, customisation“

November 27, 2022

AM

Alberth M

Technical Support Specialist 2Outsourcing/Offshoring, 1,001 - 5,000 employeesUsed the software for: Less than 6 months.

“The visual platform looks old.“

January 11, 2023

AM

Alberth M

Technical Support Specialist 2Outsourcing/Offshoring, 1,001 - 5,000 employeesUsed the software for: Less than 6 months.

“After using it for a bit more of time I found it easy to use and it responded quickly when releasing assets.“

January 11, 2023

JH

Jens H

Group Managing DirectorMachinery, 11 - 50 employeesUsed the software for: Less than 6 months.

“The Singapore office does not care at all about the local distributor and each party only looks at its own profit and cost center.“

July 9, 2021

RA

Raghav A

DirectorAutomotive, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“The customization layer provided by the software is very good.“

July 23, 2020

JH

Jens H

Group Managing DirectorMachinery, 11 - 50 employeesUsed the software for: Less than 6 months.

“Infor does not seem to have any expierence with such integration.“

July 9, 2021

Marco F

Administration, Finance and Control Plant ManagerPharmaceuticals, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“Some architecture flaws under the wood, make internal control and data entry control difficult to implement.“

June 11, 2020

## Showing most helpful reviews

Showing 1-25 of 39 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Tom S.  
Business Transformation Manager  
Automotive  
Used the software for: 2+ years

### "Process and systems modernisation programme"

September 1, 2020

3.0

The pre-sales engagement with Infor was good, particularly with getting to grips with the underlying business strategies to be supported through new systems. Immediately before and then post go-live attention has markedly dropped though the transformation journey has, of course, only just begun.

Pros

The greatest impact throughout the areas of the enterprise that have commenced using Infor LN has been through the introduction of systemic controls. Though initially perceived as perhaps bureaucratic and pedantic in nature, the emerging benefits have been derived through better organization of activities involved in delivering first-class manufactured products.

Cons

Though now largely adequately functional, the identification and development of interfaces to external systems was both confusing and time-consuming. ION was described as modern, simple and straightforward to deploy but in practice it took considerable effort to get it right.

Review Source

CS

Carlos S.  
Warehouse Manager  
Food Production  
Used the software for: 2+ years

### "Robust ERP Solution for Complex Manufacturing Environments"

April 8, 2025

5.0

Pros

Streamlined Supply Chain and Production with Infor LN in the food industry

Cons

Powerful ERP, But Requires a Steep Learning Curve and integration can be challeging

Review Source

VR

Verified Reviewer  
Service executive  
Business Supplies and Equipment  
Used the software for: 2+ years

### "Infor LN"

January 17, 2023

5.0

Best one go for it no doubt such a successful softer ware in the market

Pros

I use this software from 2 years and as of now the great experience the get from this software and very well catch it with my hand, Serialized items maintained and used for warranty purpose of our products

Cons

Some time we need data from bill register like sales order or PO but its takes so much time to downloads the files as per data containes

Review Source

lK

lakhmichand K.  
manager  
Defense & Space  
Used the software for: 2+ years

### "effectiveness of INFOR LN for "

November 27, 2022

4.0

satisfied as compare to Baan ERP

Pros

ease of use, complete ERP solutions , easy modules and session, customisation

Cons

various modules under DEM sometimes leads to delay in searching

Review Source

AM

Andrea M.  
ICT ERP Specialist  
Machinery  
Used the software for: 2+ years

### "Infor LN Review"

April 17, 2019

5.0

We are able to connect all our plants/ofice across the globe and we can guarantee consistent, structured data in all countries. We are able to integrate third party software by using BOD messages and adding business logic with Extensibility.

Pros

Fast moving: new functionalities are developed frequently. During the last years I saw lot of improvements in all modules. This makes me hungry for installing new releases! Extensibility: this is the most impressive functionality recently developed. It allows me to customize business logic, without tainting the original source code. By this way, I'm free to move to newer releases, without impacts on my business continuity. Cloud Option: it is important to have a cloud option for customers Integration: ION integrations with BOD(xml) and API are a groundbreaking Tool for communicating with other software!

Cons

Complexity: it must be stated that this product is designed for large companies, where multiple people can take care of each aspect of the process. Small branches, where few people have to manage warehouse, invoicing etc can be overhelmed by all the tasks required.

Review Source

CM

Claudia M.  
EHS Engineer  
Automotive  
Used the software for: 2+ years

### "Infor LN"

October 25, 2022

3.0

Not the best experience...

Pros

The perspective of having every management information of the company, in only one product.

Cons

Needs to be more userfriendly, more visual. The information is a lot of clicks away. The words used sometimes don't make sense for what you are doing/looking.

Review Source

VR

Verified Reviewer  
Administration, Finance and Control Plant Manager  
Pharmaceuticals  
Used the software for: 2+ years

### "Unreasonably "

June 11, 2020

2.0

I've been using BAAN/LN for a decade, coming from SAP, and has been a hard walk. Many features required to an ERP are barely implemented or even missing. Some architecture flaws under the wood, make internal control and data entry control difficult to implement. LN does not cover any aspect of enterprise, you'll need to cover them with other solution if you are targeting a 360 degree control on your corporate operations.

Pros

\- User interface is easy to learn, but not so easy to navigate and customize - Presence of web interface

Cons

\- Very weak in Accounting / Finance / Controlling / Planning functionalities, not recommended at all - Reporting functionalities are barely implemented out of the box. - Cross countries implementation in an international environment may be painful.

Review Source

ZP

Zina P.  
Controller  
Hospital & Health Care  
Used the software for: 2+ years

### "Infor review"

June 29, 2021

5.0

We are satisfied with all the report output we get. They have also worked with us with regard to good pricing breaks and customer support is excellent when we need help or fix on the software.

Pros

We use Infor for financial management and reporting and connects with Sage, our accounting software, called F9. The functionality allows us to create various reports in a friendly Excel version that can easily be used for financial reviews and reporting

Cons

Even though it is easy to use, it also presents itself as a very sensitive and and hard to fix once the sheets are broken. Because it can handle quite a variety of links it is very critical that you don't do anything to erase formulas or break links as that will jeopardized all connected reporting.

Review Source

VR

Verified Reviewer  
Information system manager  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Agile ERP application "

June 25, 2019

4.0

Visibility on the business , Inventory cycle controlling & Cash management to achieve the business KPIs to satisfy the customers

Pros

\- Very strong based in manufacturing and adapting the industrial revolution 4.0 in a trendy way with more flexibility to the users. - visibility of the business KPIs - Inventory , cash management and supply and demand relation are very strong int he ERP lN

Cons

need improvement on the print report formatting so it will be more useful to the users from Ln application

Review Source

CV

Cyril V.  
Head of continuous improvement  
Aviation & Aerospace  
Used the software for: 2+ years

### "Information about Infor LN"

July 22, 2020

5.0

Our internal processes are now stronger such as delivery note, production order, invoicing process, inventory system, cost estimation, human and material ressources planification...

Pros

What we prefered was the organization of the data and the results we could get from them. Moreover, Infor LN enables to create personalized data such as adding fields and adapt better the process to our company.

Cons

We use the Internet explorer version of INFOR LN and we think that the responsiveness of the navigation between each field could be improved.

Reason for choosing Infor LN

SAP was too expensive for us and the friendly user didn’t seem to be at the level of INFOR LN.

Review Source

JL

Julian L.  
CEO und Eigentümer  
Wholesale  
Used the software for: 2+ years

### "INFOR LN - keine Produkt für den Mittelstand"

May 21, 2024

1.0

Kurzfristige Umsätze sind der Firma INFOR wichtiger, als langfristige Geschäftsbeziehungen und eine gutes Image.

Pros

Einzige das WebUI ist gut. Alle anderen Funktionen sind nicht zu empfehlen.

Cons

Performance trotz ausreichend Server Ressourcen sehr schlecht. Kaum Beratungspartern. Schlechter Support seitens INFOR.

Review Source

SA

Sergio A.  
Process Engineer  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Gestionale avanzato"

February 4, 2022

4.0

Contabilità aziendale e gestione erp sono stati facilitati

Pros

Il mio utilizzo di Infor ln è relativio all inserimento di bom del vari prodotti ed attribuzione di avl per ogni singolo componente, dove il programma opportunamente personalizzato con i vari moduli da il meglio di sé. Inoltre i cicli di lavorazione con attribuzione di tempi e relativa valorizzazione con quote orarie rende ip sistema in grado di gestire costi e margini di vendita. L' estrazione di dati in formato excel permette di tenere sotto controllo in maniera molto efficace i dati inseriti dai vari utenti ed individuare eventuali inserimenti palesemente errati.

Cons

Interattività sulle varie finestre di ricerca dati, ad esempio se si inseriscono codici non presenti, vengono visualizzato i codici immediatamente successivi in ordine alfabetico senza evidenziare che non si è selezionato il codice richiesto.questo può trarre in errore in fase inserimento dati

Review Source

JG

Jacson G.  
Diretor  
Information Technology and Services  
Used the software for: 2+ years

### "Melhor ERP"

March 24, 2023

5.0

Analista de sistemas por 7 anos consecutivos, atuando no desenvolvimento de relatórios, melhorias de processo e novos negócios.

Pros

ERP de fácil utilização, com rastreabilidade de dados, em núvem.Praticidade, gestão de estoques e custos apurados.

Cons

É um software robusto. A versão On Premisses é um pouco limitada, com custos para manutenção. Porém na nova versão Clound, o ERP está fantástico.

Review Source

vE

volker E.  
XPPS migration  
Automotive  
Used the software for: 2+ years

### "Abzockerfirma"

December 15, 2023

1.0

Arogant undfreundlich, habenm ein gutes Produkt aber die Nebenkosten und nerven sind nicht tragbar.

Pros

Das es nie wieder benötigt wird und schließen Sie niemals einen Wartungsvertrag ab, die ruhen sich nur aus.

Cons

Jeder einsatz kostet Geld und slebst der Projektleiter zieht sich 15% der Projektkosten auf den Preis, ist wie in der Politik die die es erwitschaften und die die sich auf Kosten anderer Bereichern.

Reason for choosing Infor LN

War ein anderer Projektleiter im Unternehmen

Review Source

VR

Verified Reviewer  
PC & L  
Automotive  
Used the software for: 2+ years

### "LN avaliação "

February 3, 2023

4.0

Pros

O ponto forte é a gestão de stocks e a facilidade de aprendizagem de utilização.

Cons

O ponto menos positivo é a facilidade de integração de EDI

Alternatives considered

[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)

Reason for choosing Infor LN

A evolução do Baan era o LN

Review Source

CS

Carlos S.  
Quality Engineer  
Automotive  
Used the software for: 1-2 years

### "Infor Ln - demasiada complexidade"

October 13, 2022

2.0

Desde o desenvolvimento e integração do software até ao uso comum do mesmo nos dias de hoje, a lista de problemas e erros não deixa de aumentar. Numa comparação direta, é preferivel um SAP em relação ao LN.

Pros

A capacidade de realização de pedidos e acesso a stocks dematerial interno de forma simples e rápida

Cons

Demasiadas funções complexas e pouco claras, assim como sucessivos erros que se refletem depois no funcionamento interno até reclamações de clientes.

Review Source

RS

Rui S.  
Supplier development  
Automotive  
Used the software for: 2+ years

### "Recursos Infor LN"

November 7, 2022

3.0

Ferramenta com muitos recursos mas também complexa

Pros

Gestão do seguimento e avaliação de fornecedores e materiais diretos comprados.

Cons

Complexidade das diferentes sessões e dificuldade de resolução de problemas e/ou dúvidas.

Review Source

PL

Paulo L.  
Quality Eng.  
Automotive  
Used the software for: 2+ years

### "Com muito para otimizar."

October 24, 2022

3.0

Atualmente já está melhorado. No entanto, ainda há um longo caminho a percorrer.

Pros

Algumas melhorias nos últimos tempos deixa a esperança de se tornar num software mais capaz.

Cons

Há aspetos de uso complexo. Tudo o que precisamos tem de ser parametrizado. Não é "user friendly". Tem muito por onde melhorar.

Review Source

RA

Raghav A.  
Director  
Automotive  
Used the software for: 2+ years

### "Review of ERP LN"

July 23, 2020

4.0

Pros

1\. Standard product is comprehensive and is able to take care of a lot of business requirements. 2. The customization layer provided by the software is very good. We are able to easily customize the standard product to meet our business requirement wherever required, without touching the source code.

Cons

1\. User interface should be made easier to navigate around the software. Currently it is complex. 2. Availability of resources in the market for hiring is limited and also partners ecosystem is not strong.

Alternatives considered

[SAP S/4HANA Cloud](https://www.capterra.com/p/152293/SAP-S-4HANA/)[Oracle Fusion Cloud ERP](https://www.capterra.com/p/274950/Oracle-Fusion-Cloud-ERP/)

Reason for choosing Infor LN

1\. Pricing

Review Source

JP

Jacob P.  
Controller  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Good, but not perfect"

June 29, 2022

4.0

Good but not great. Needs more support from INFOR in general, especially for new product launch.

Pros

Product is relatively straightforward to use, table formats for data allows for quick excel data pulls for analysis outside of LN. Integration with Vertex, UPS, and Fedex is also smooth.

Cons

If your business process does not follow the LN system exactly, it is a struggle. The system is difficult to adjust or modify to suit your specific needs.

Review Source

TB

Tushar B.  
IT Product Manager  
Packaging and Containers  
Used the software for: 2+ years

### "LN Review"

October 9, 2020

5.0

Pros

Totally Integrated New things being developed

Cons

Not much training material Dont advertise or teach the functionalities available

Review Source

DK

Daniel K.  
Sr. Director IT  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "LN 10.5 review / Flex"

April 17, 2019

4.0

Very stable, function-rich system at a fair price.

Pros

\* GUI: State-of-the-art GUI, works very well in common browsers like Chrome, IE. LN also runs on a Raspberry Pi \* Generic Excel Export and Import \* Personalization feature - hide non-required fields and tabs from sessions (transactions) and hide non-required sessions (transactions) in menus \* Very rich functionality overall. LN is a very good fit for companies operating in multiple countries and in my different industries.

Cons

The length of some fields like item code description, business partner name, ... is too small.

Review Source

CS

Carlos S.  
Quality Engineer  
Automotive  
Used the software for: 2+ years

### "Not the best ERP solution"

October 3, 2023

4.0

Pros

The clean way that the information appear in the homepage of the system

Cons

A lots of errors and several functions that dosent work at first try.

Review Source

VL

Viraj L.  
Manager - Systems Development  
Construction  
Used the software for: 2+ years

### "What is Best in LN over other ERPs "

April 26, 2019

4.0

As an ERP product it is the best and I'm personally evident by working as a customer for last 20+ years in around 5 different organizations (different sectors) as a member the implementation team or as the product owner from the very old versions of BaanIV C2 to present Infor LN10.4

Pros

Product functionalities are superb and it is getting improved in every second. Flexibility in customizing UI is far better than any other ERPs available as at now

Cons

Time taken to complete one entry is too much and there is no any other option or defaults than we can set to ease the entries.

Review Source

DD

Dawid D.  
IT Manager  
Consumer Electronics  
Used the software for: 2+ years

### "INFOR ERP LN System Review"

July 21, 2020

4.0

Our development team made many usefull adjustments like EDI dashboard where all connections with customers and suppliers can be managed. Also very usefull module that has been programmed is universall workflow where any electronic workflow could be configured.

Pros

System is very customisable, additional functionalities could be fast implemented, programming adjustments is very easy.

Cons

The most we missed was the more complex EDI module and the lack of advanced workflows within the standard.

Reason for choosing Infor LN

Easy to customize and more cost effective.

Review Source

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