# MotorDesk Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is MotorDesk the right Auto Dealer solution for you? Explore 12 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/236609/DealerDesk/reviews

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MotorDesk

5 (12)

[View alternatives](https://www.capterra.com/p/236609/DealerDesk/alternatives/)

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Last updated March 26th, 2026

# Reviews of MotorDesk

Ease of use

5.0

Customer Service

5.0

## Showing most helpful reviews

Showing 1-12 of 12 Reviews

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Rating

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Reviewer's Role

Length of Use

Frequency of Use

Áine C.  
Accounts & Office Manager  
Automotive  
Used the software for: 6-12 months

### "Game Changer for Our Business!"

October 12, 2022

5.0

Motordesk has dramatically reduced our work load. The system itself is ever evolving and every addition we have requested since Day 1, \[SENSITIVE CONTENT\] has been able to find a solution to.

Pros

Motordesk is extremely user friendly. It has cut out all manual human error, which our previous process was very susceptible too. Direct data link with our supplier has been a real game changer for us. Detailed Data for each stock item is all there at the touch of a button. Invoices are created, edited and issued in seconds, all synced to SAGE. Stock management is easily maintained and pricing changes are fluid and immediate.

Cons

Migrating an entirely manual process into a fully operational online platform, to enable management, sales and admin all work co-currently was never going to be an easy task. But the only "Con" we came up against was convincing a slightly apprehensive team, that this system integration would really benefit them and now they would never go back.

Reason for choosing MotorDesk

There are very few products of this nature available on the Irish market. The ones we did test, seemed very outdated and we would have had to adapt our process to fit them, which would have been impossible. Where as Neil was able to adapt Motordesk into a bespoke system that works the way our business is run. We have gladly recommended Motordesk to other clients.

Review Source

DH

Daniel H.  
General Manager  
Automotive  
Used the software for: Less than 6 months

### "It does what it says on the tin!"

February 17, 2023

5.0

I wish they worked in other industries too, would have made life a little less frustrating at times!!!

Pros

I have used a number of different CRM's in different industries and I have never come across such an intuitive joined up piece of software that actually does everything you expect from a piece of software.

Cons

I can't think of anything at the moment, but MotorDesk will always help create solutions.

Alternatives considered

[Virtual Yard](https://www.capterra.com/p/129803/Virtual-Yard/)

Reason for choosing MotorDesk

Great customer service and an awesome tool for the motor industry.

Review Source

VR

Verified Reviewer  
Receptionist  
Automotive  
Used the software for: 2+ years

### "Motor Desk by far the best."

January 11, 2025

5.0

The overall experience of Motor Desk was one of the best softwares I have tried to sell any car I wanted and be connected with everything I need in one place I am very satisfied.

Pros

What I liked about Motor Desk is that you have everything you need in one place to sell a car. From invoices, quick books and social media it is an awesome software get business done from anywhere.

Cons

The cons about this software i actually have no cons it is. Fast it explains everything that you need to know.

Review Source

AH

Alex H.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Superb functionality & Easy to use"

May 26, 2022

5.0

We are saving time listing vehicles on multiple platforms and now have one platform that does everything we need it to do.

Pros

We now have one central place for all our stock and analysis. It links seamlessly with Autotrader and all our social media platforms.

Cons

Not that’s it’s big issue but sometimes I feel there is more than one way to do the same task and perhaps needs streamlining a little, some of it is user error.

Reason for choosing MotorDesk

I thought the interface was more user friendly I found other DMS difficult to navigate where as MotorDesk is pretty self explanatory.

Review Source

JE

Jordan E.  
Company Director  
Automotive  
Used the software for: 1-2 years

### "MotorDesk is a technical genius in the industry!"

March 20, 2023

5.0

Pros

Me and my business partner researched many dealership management systems and found MotorDesk exceeding in every feature, category and price over every one of their competitors. The most important thing for us was the ease of use of the system and it highly exceeds over every other platform that we demoed at the time. Not only is the support 10/10 but the response and understanding from \[sensitive content hidden\] from MotorDesk has been incredibly helpful and flexible to our needs! MotorDesk regularly add new features and updates the system which is great business and keeps us updated within our industry. We are incredibly thankful that we found MotorDesk as it has improved our online business dramatically and our inventory management when publishing vehicles on advertising platforms such as AutoTrader and eBay. Thank you again to MotorDesk for your cutting-edge technology!

Cons

We actually can not fault the system, well done to MotorDesk team!!

Review Source

BB

Bradley B.  
Marketing Director  
Automotive  
Used the software for: 6-12 months

### "Motordesk - a great solution to inventory management!"

February 17, 2023

5.0

\[sensitive content hidden\] and the Motordesk team were flawless from the start. They offered plenty of recon and up-front support before we’d even got on board. They were even more supportive once we dove-in to full-on use.

Pros

Motordesk allowed us the flexibility to scale up our inventory offerings in an unconventional way. It was extremely customizable and very flexible.

Cons

Haven’t had any negatives thus far. The team has been very responsive to our needs, with the software remaining flexible and scalable.

Reason for choosing MotorDesk

Motordesk was an easy choice. Their team was responsive, technically savvy and knew what we needed, sometimes even before we did!

Review Source

MC

Michael C.  
Managing Director  
Retail  
Used the software for: 6-12 months

### "Fantastic "

December 7, 2021

5.0

Pros

We have been using dealerdesk now for just over half a year and it is by the far the best DMS that we have used to date, the time it takes to upload a car for us has halved, we have all of the data that we need to help sell that car at our finger tips and all of our accounting figures are now safely in the one place. Dealerdesk has also helped ensure that our advert quality is consistent across third party sites such as autotrader, ebay, motors etc.

Cons

Quite simply none applicable! Easy to use and no problems!

Review Source

RN

Richard N.  
MD  
Automotive  
Used the software for: Less than 6 months

### "The very best Motortrade DMS on on the market"

October 14, 2022

5.0

I cannot praise MotorDesk enough, and I am thankful every day that I was lucky enough to have discovered it. Having previously used other DMS systems as well as a our own in-house processes, I can say from real experience that MotorDesk is the very best system, and it has hugely improved the way my business runs. It is super easy to use, with a really nice pleasing user interface that the whole team loves.

Pros

Its customizability has made listing vehicles on our website as well as other platforms so much easier and has saved so much time. This however is just one of the many Pros - there are almost too many to list, as its integration with quickBooks is a big plus, as well as its integration with everything else you can think of, as well as being packed full of cutting edge features and enabling us to sell a car completely online.

Cons

It doesn't seamlessly integrate with eBay motors, but then no software does, and it does at least allow eBay inquiries to come into the CRM, so still better than other systems we have used.

Reason for choosing MotorDesk

MotorDesk is a much more modern system with so many extra cool features and looked so simple to use.

Review Source

LB

Lloyd B.  
Managing director  
Automotive  
Used the software for: 6-12 months

### "Best platform by far "

June 7, 2022

5.0

From signing up to today. Not had one single issue. From starting with just myself to now having 2/3 users the platform works perfectly. Helps save time each and every day. Very easy to use. Combines all sales platforms leads social media all in one place. Very easy to use would highly recommend

Pros

The ease of use, this platform is by far the best I’ve ever used. Was looking for something like this for months. Wouldn’t look back has everything I could ever ask for and more

Cons

Nothing. It’s perfect. Can’t complain about anything

Review Source

AS

Ali S.  
Car trader  
Automotive  
Used the software for: Less than 6 months

### "Great smart service"

November 8, 2021

5.0

Fast, easy, quick response for technical help (pretty much anytime!) time given for my inquiries feel more than enough, This guy doesn't mind taking through everything many times and making sure you're getting everything easily so you can control your selling and after selling process.

Pros

The smart way used to build this amazing service really impressing me, I can control my sales and customers to the way helps them to find what they're looking for as well as making my life easier amends these setting from my end

Cons

I don't think there's something missing as the developer adding amazing tools to the dashboard helping make sales and website look Fab.

Review Source

MK

Mathew K.  
Director  
Automotive  
Used the software for: Less than 6 months

### "Outstanding System"

February 17, 2023

5.0

Very good, easy integration and transition

Pros

Simple, easy to use and easy on the eye.

Cons

Nothing as yet but any issues get resolved by \[sensitive content hidden\] quickly

Review Source

JL

James L.  
Managing Director  
Automotive  
Used the software for: Less than 6 months

### "Wish I had this earlier"

January 13, 2023

5.0

Customer support is fantastic and its so easy to use.

Pros

Autotrader integration is fantastic as I've also used the easy website designs too.

Cons

I would like to have my logo in the top corner of just the first image as I don't want it to block other images.

Reason for choosing MotorDesk

Cost and integration.

Review Source

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