---
title: "BoldSign Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about BoldSign Software - reviews, pricing plans, popular comparisons to other Digital Signature products and more."
source_url: "https://www.capterra.com/p/236709/BoldSign/"
page_type: "product"
language: "en"
---

# 

 BoldSign Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 20, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

BoldSign

## What is BoldSign?

BoldSign is an easy-to-use and secure electronic signature solution. With BoldSign, you can quickly execute contracts, accept offers, sign NDAs, and more. Syncfusion, the company behind BoldSign, has been helping developers worldwide build powerful line-of-business software for over 20 years. Syncfusion serves a wide spectrum of customers, empowering individual developers and Fortune 500 companies alike.

## What is BoldSign used for?

[Digital Signature](https://www.capterra.com/digital-signature-software/)[Document Management](https://www.capterra.com/document-management-software/)

Top alternative

Featured

Overall rating

Based on 86 user reviews

Reviews sentiment

Positive

97%

Neutral

3%

Negative

0%

Starting price

$5

Flat Rate, Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for BoldSign?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.syncfusion.com&name=BoldSign)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### BoldSign

4.7 (86)

VS.

[4.8 (2,834)](https://www.capterra.com/p/160894/eversign/reviews/)

Starting Price

$5

Per User, Per Month

Starting Price

$10

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (86)

Ease Of Use

4.8 (2,712)

Value For Money

4.9 (85)

Value For Money

4.8 (2,227)

Customer Service

4.8 (83)

Customer Service

4.7 (2,037)

## BoldSign alternatives

[4.7 (2,919)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.4 (1,020)](https://www.capterra.com/p/123400/revver/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

Highest Rated

[SignWell](https://www.capterra.com/p/184497/Docsketch/)

[4.9 (2,712)](https://www.capterra.com/p/184497/Docsketch/reviews/)

Starting price

$12.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/184497/Docsketch/)

[Docusign](https://www.capterra.com/p/121506/Docusign/)

[4.7 (9,450)](https://www.capterra.com/p/121506/Docusign/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/121506/Docusign/)

[View all alternatives](https://www.capterra.com/p/236709/BoldSign/alternatives/)

## FAQs about BoldSign

Overview

### What problems does BoldSign solve?

BoldSign solves slow, manual signature collection, poor visibility into document status, and repetitive contract setup by centralizing sending, tracking, reminders, templates, and bulk requests. Sales teams, nonprofits, healthcare practices, consultancies, and administrative staff use it to get remote signatures faster, manage signed files, and handle multi-signer workflows securely.

Answer based on 34 reviews

Overview

### Which roles and teams benefit most from BoldSign?

BoldSign is most used by executives, business owners, office managers, and administrative teams that need fast, reliable document approvals. Finance, legal, and HR leaders use it to manage contracts, compliance forms, and employee paperwork, while directors and operations managers streamline signature workflows, reduce manual follow-up, and keep records organized.

Answer based on 79 reviews

Overview

### What company size and industries is BoldSign built for?

BoldSign is built primarily for small businesses, which make up 94% of reviewers, with Construction the top industry at 13%. It also serves individuals, freelancers, midsize businesses at 5%, and enterprises at 1%, with additional adoption in hospital and health care and non-profit organization management at 8% each for digital signatures.

Answer based on 79 reviews

Features and Usability

### What are the key features of BoldSign?

BoldSign includes core e-signature features like document signing, document sending, signature requests, templates, and multi-party signing. Differentiating capabilities include phone signing by SMS, status tracking with viewed and signed updates, audit trails, and API access for document workflows. Reviewers also frequently note its straightforward interface and document management.

Answer based on 34 reviews

Pricing

### How much does it cost and what fees or limitations are included?

BoldSign starts with a free Essentials plan, while paid plans begin at $5/month for Growth, then Business at 15, Enterprise API at 30, and Premium at 99. Free trial available. Reviewers consistently call it cost-effective, especially for small businesses, and note they were not forced into extra user counts.

Answer based on 12 reviews

Integrations

### Which third-party tools and platforms does BoldSign integrate with?

BoldSign integrates with 10 third-party tools, including document storage and productivity platforms like Dropbox, Google Drive, Microsoft 365, and OneDrive, plus automation and business apps such as Power Automate Monitor, Salesforce Sales Cloud, Salesforce Service Cloud, WhatsApp, Xero, and Zapier.

Answer based on 7 reviews

Getting Started and Support

### What training and onboarding options does BoldSign offer?

BoldSign provides documentation and videos to help teams get started. Documentation supports self-paced reference for setup steps and product details, while videos offer visual guidance for learning features and following along with common workflows.

Answer based on 3 reviews

Getting Started and Support

### What customer support options does BoldSign offer, and how do users rate the experience?

BoldSign offers email/help desk, FAQ/forum, a knowledge base, 24/7 live rep, and chat. Users generally describe support as responsive, helpful, and quick to reply, including across time zones. The overall support experience is viewed positively, though some users mention minor workflow issues like repeatedly creating templates.

Answer based on 17 reviews

Document sending

### How easy is it to send documents with BoldSign?

BoldSign makes document sending simple and fast for most teams, especially small businesses, sales staff, and client-facing users. It supports templates, multi-signer routing, status tracking, reminders, and resend controls, though some users want better file-type support, easier document organization, smoother editing, and fewer delivery or duplicate-send issues.

Answer based on 24 reviews

## Features

AI summary

Based on 14,337 Digital Signature reviews

Capterra data shows that buyers of digital signature software rank the following features as their top priorities:

-   **Electronic Signature** (**68%** of reviewers rated this feature as critical)
-   **Data Security** (**59%**)
-   **Multi-Party Signing** (**54%**)

BoldSign supports all three features that reviewers rate highest: **Electronic Signature**, **Data Security**, and **Multi-Party Signing**. Together, these capabilities help businesses send and sign documents online, protect sensitive information throughout the signing process, and manage approvals that require multiple participants, allowing teams to complete agreements faster and with more control.

Multi-Party Signing

4.9 (34)

97.06% of 34 reviewers that rated this feature as important or highly important

Share documents with different users to collect multiple signatures

Mobile Signature Capture

4.8 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Capture signatures via mobile devices

Authentication

4.8 (40)

92.50% of 40 reviewers that rated this feature as important or highly important

Verify the identity of users/devices to enable secure access

Forms Management

4.5 (39)

87.18% of 39 reviewers that rated this feature as important or highly important

Store, manage and track all forms in a centralized location

Compliance Management

4.6 (34)

88.24% of 34 reviewers that rated this feature as important or highly important

Track and manage adherence to policies for any service, product, process, or supplier

Signature Creation

4.7 (30)

93.33% of 30 reviewers that rated this feature as important or highly important

Create and design custom email signatures

BoldSign 33 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Authentication: Verify the identity of users/devices to enable secure access
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Customizable Fields: Customize data fields to support various needs and use cases
- Data Security: Protect sensitive data for digital privacy
- Document Capture: Scan, move or upload electronic files within the software's repository
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Electronic Signature: Digitally sign online documents
- Encryption: Convert data into a code for security
- File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more
- Forms Management: Store, manage and track all forms in a centralized location
- Full Text Search: Search for specific words or phrases within a document or database
- Mobile Access: Access software remotely via mobile devices
- Mobile Signature Capture: Capture signatures via mobile devices
- Multi-Party Signing: Share documents with different users to collect multiple signatures
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Signature Capture: Digitally capture and store a person's handwritten signature
- Signature Creation: Create and design custom email signatures
- Single Sign On: Allow users to access multiple services after entering their login credentials once
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Team Collaboration: Allow multiple team members to edit and work on the same document
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

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We can help you find the software with the features you need.

Features

4.6 (86)

4.6

Based on 86 reviews

## Pricing

Value for money

4.9 (85)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/236709/BoldSign/pricing/)

Essentials

$0.00

It includes:

-   1 user
-   25 signature requests/month
-   2 templates
-   Limited branding
-   Audit trail with complete document history
-   Advanced signature workflows
-   Signer authentication
-   Automated reminders
-   Request attachments
-   Multiple languages
-   Automatic field detection
-   2-Step authentication
-   Email, chat, and phone support

Growth

$5.00

Flat Rate,Per Month

It includes:

-   3 users Incl. (addl @ $10/month)
-   150 signature requests/month
-   10 templates
-   Multiple custom branding
-   All features included in the "Essentials" plan, plus
-   Template sharing
-   Dynamic field placement
-   OneDrive, Dropbox, and Google Drive integration
-   Collaboratively track document status
-   In-person signing
-   Print, sign, and upload
-   Team management

Business

$15.00

Flat Rate,Per Month

It includes:

-   5 users Incl. (addl @ $20/month)
-   Unlimited signature requests
-   Unlimited templates
-   Multiple custom brands
-   All features included in the "Essentials" and "Growth" plans, plus
-   Signing groups
-   Bulk links (Available as an add-on - $0.25 per document signed
-   Signature requests via SMS (Available as an add-on - $0.20 per SMS)
-   SMS authentication (Available as an add-on - $0.20 per SMS)
-   Single Sign-On (SSO)
-   Custom fields
-   Custom email sending domain
-   Custom roles and permissions
-   IP restrictions
-   Dedicated account manager

Enterprise API

$30.00

Usage Based,Per Month

It includes:

-   All features included in the "Business" plan, plus...
-   Two application users
-   Customized branding
-   Embedded requesting
-   Embedded signing
-   Embedded templates
-   Unlimited templates
-   Signature request via SMS
-   Advanced signer fields
-   Multiple signer language
-   Webhooks
-   Dynamic field positioning with text tags
-   Zapier integration
-   API Dashboard
-   Advanced signer authentication

Custom

Contact Vendor for Pricing

Premium

$99.00

Flat Rate,Per Month

It includes:

-   Includes all Business features
-   Bulk links
-   Signature requests via SMS
-   SMS authentication
-   Bulk send
-   ID verification

Value for money

4.9 (85)

4.9

Based on 85 reviews

## Integrations

[

Google Drive](https://www.capterra.com/p/161425/Drive/)[

Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

OneDrive](https://www.capterra.com/p/161304/OneDrive/)[

Xero](https://www.capterra.com/p/120109/Xero/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (83)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (83)

4.8

Based on 83 reviews

## User reviews

Overall rating

4.7

Based on 86 reviews

Filter by rating

5(67)

4(16)

3(3)

2(0)

1(0)

Mentioned topic

Sorted by most recent

PS

Pheobe S.

Executive Administrative Assistant

Law Practice

### "Executive Administrative Assistant"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 20, 2026

My experience with BoldSign makes me want to use this company for other products since it's user-friendly. I appreciated that there weren't any complications at all.

Pros

BoldSign's customer support handled my request quickly and patiently. Their product was very user friendly. The document signing and file sharing process was super easy. The auto-save feature made document management worry-free. You get the best value for your money than other companies that I researched.

Cons

I do not have any cons. Since everything was handled smoothly, I have no complaints. I look forward to trying out other products.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KG

Kristoffer G.

Accountant sjef

Construction

### "Excellent and Cost-Effective E-Signature Solution"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 19, 2026

Our overall experience with BoldSign has been excellent. We use it regularly for contracts, agreements, and internal approvals, and it has significantly streamlined our document signing process. The platform is reliable, user-friendly, and delivers great value for money. Support has been responsive when needed, and implementation was quick and straightforward. We would highly recommend BoldSign to organizations looking for a secure and affordable electronic signature solution.

Pros

BoldSign is very easy to use and provides all the functionality we need for electronic document signing. The interface is intuitive, documents can be prepared and sent within minutes, and the signing experience for recipients is straightforward. We particularly appreciate the competitive pricing compared to other e-signature platforms while still offering a professional and reliable service. The document tracking and notification features make it easy to monitor signing progress and ensure that agreements are completed on time.

Cons

There are very few drawbacks. Some advanced customization and workflow features available in larger enterprise solutions could be expanded further, but for our business needs BoldSign covers everything we require. Overall, the platform continues to improve with regular updates.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Marco Tobias V.

Real Estate Expert

Real Estate

### "Great e-signature tool to work with"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 10, 2026

I am very satisfied with the tool and will continue to use it more frequently especially because it’s more affordable than other tools.

Pros

It is mostly free of charge and fits my business needs perfectly. I appreciate the intuitive handling.

Cons

EQS must be requested with a service request and it is difficult to get. I also didn’t know that EQS is necessary if you want to be fully compliant.

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

It was a cost-related decission to use BoldSign

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Tom J.

Admin

Construction

### "I tell fellow business owners about this great tool!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

August 6, 2026

Our experience using BoldSign has been very positive. We will keep using it for years to come and encourage other business owners to check it out because we think it's a great product.

Pros

This tool has made it so easy to get contracts to customers for review and signing. They love that they don't have to print, scan and upload files. We love that there is a clear record that can be referenced if needed. I also really appreciate the template feature which makes getting standard contracts out very quick.

Cons

I think signers should have a tool to redline and comment on a contract if there are issues they need to have reviewed.

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

[Dropbox Sign](https://www.capterra.com/p/144797/HelloSign/)

[LibreOffice](https://www.capterra.com/p/158981/LibreOffice/)

Reasons for choosing BoldSign

Price, ease of set-up and the quality of the signers experience.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AR

Ansuman R.

Ecom Manager

Retail

### "A Reliable and fast E-signature for fast workflow environment."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 3, 2026

I would say its been very positive and is a reliable and user-friendly solution for managing digital signatures and reducing paperwork. The platform saves time, improves document workflows, and works well for teams that need a straightforward e-signature solution.

Pros

It makes the electronic signing process simple and efficient. The interface is clean, easy to navigate, and allows documents to be sent for signatures quickly without complicated steps.

Cons

Some advanced features and customization options could be improved. For my team managing a large number of documents, additional organization tools and more flexibility in workflows would be helpful.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GP

Gladys P.

Admin

Venture Capital & Private Equity

### "Good platform, but could be better."

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

July 31, 2026

Overall I think its great value for the money, but I do wish that they could fix the issues I mentioned above.

Pros

I like that I am able to save templates, add recipients, be able to set the signing order, and assign an expiration date.

Cons

I don't like that if the expiration date has passed, I am unable to override and extend it. Instead I have to create a new customer. I also do not like that if I don't mark the field as mandatory, the program skips it. This has caused me to send back documents. This happens on fields where users have to check the box or make a selection. I am unable to mark all the boxes mandatory since not all options may be applicable to the user.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PT

Phil T.

Account Manager

Utilities

### "Not bad. could use some work"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

July 23, 2026

It hasn't been bad but I am considering just paying for docusign because boldsign can be a bit unpredictable

Pros

I am provided more than enough envelopes for my needs on a monthly basis. Its free and generally pretty user friendly

Cons

sometimes my documents don't upload correctly and it seems to crash regularly. I get a lot of unexpected errors and I wish that the separate pages that I upload did combine into one pdf when it is returned to me

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Quionna A.

Founder, Principal Consultant

Human Resources

### "An Affordable, Reliable E-Signature Solution for Small Businesses and Nonprofits"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 16, 2026

Overall, my experience with BoldSign has been outstanding. The platform is reliable, intuitive, and provides everything I need at a price that's a great fit for my small business. It has also been an excellent fit for the nonprofit organizations I volunteer with. One of the highlights has been the customer support. The team has been responsive, knowledgeable, and genuinely helpful. During one support interaction, they even shared that BoldSign offers a free option for eligible nonprofits and provided ideas for how nonprofit organizations could use the platform. That proactive guidance was an unexpected bonus and demonstrated that they were focused on helping us succeed, not just answering my question. From a usability standpoint, the platform makes it seamless for recipients to attach supporting documents when needed, and downloading completed documents and attachments for our records is quick and straightforward. Those small details save time and make the overall experience even better. BoldSign has streamlined our document signing process, reduced administrative work, and made it easy for clients, board members, and volunteers to complete documents from anywhere. It's a solution I regularly recommend to other small businesses and nonprofit leaders looking for a dependable, affordable e-signature platform.

Pros

What I liked most about BoldSign was how easy it is to use, especially for people who don't use e-signature software every day. The interface is intuitive, so sending and signing documents is simple for both me and the recipient. It also offers excellent value for the money compared to other platforms with similar functionality. Finally, I appreciate the notification features, they keep me informed when documents are viewed, signed, or completed, so I always know where things stand without having to follow up manually.

Cons

For my current needs as a small business owner, I don't have any significant complaints or recommended changes. The platform does exactly what I need it to do. From my perspective as a volunteer leader working with nonprofit organizations, one enhancement I'd love to see is the ability for someone to access a template through a shared link, enter their own information, and automatically become the recipient of the document. That would eliminate the need for me to initiate every signature request individually. It's more of a "nice-to-have" than a necessity, though, our document volume is manageable, so it would simply make an already good process even more efficient.

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

[PandaDoc](https://www.capterra.com/p/131735/PandaDoc/)

Reasons for choosing BoldSign

The free version was perfect for my usage needs.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CE

Christine E.

Client Relations Manager

Construction

### "Clunky Document signing "

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

June 22, 2026

The signing process on my end as creator is very clunky. I've been using this platform 2 months and still can't get it right!

Pros

That I can see when recipients have opened the document and that I can rescind documents

Cons

That it is not clear or intuitive how to send myself the document as a signer when I send it to the client. Why can't I send the document to myself at the same time I send it to the client for signing?

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

There is a cap on how many users can use Docu-sign in an organization

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 9, 2026

Hi Christine, Thanks so much for your feedback. We’re glad to know that document activity insights and the ability to rescind documents have been useful. We also appreciate you letting us know about the challenge you faced. We understand that setting yourself up as a signer alongside your recipients wasn’t as straightforward as you expected, and the feedback is valuable. For step-by-step guidance, please refer to these Knowledge Base articles: • https://support.boldsign.com/kb/article/13927/allow-signers-sign-in-particular-order • https://support.boldsign.com/kb/article/13741/can-i-send-documents-for-signature-using-boldsign A relevant video is at https://youtu.be/OwfdArlGd2A?si=79Nk1Rr7TkKuXtP8&amp;t=145. If you encounter any other issues, please reach out via https://support.boldsign.com, where you can submit a support ticket or use the "Let's Chat" option. Thanks again. Insights like yours help us identify opportunities to improve the user experience. Regards, Tekla

DW

David W.

Principal

Architecture & Planning

### "BoldSign - Great option"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

June 9, 2026

Great - super easy to use, and I still use it sometimes, even though I now have the option of using Google docs, which has it's own flaws and user-experience issues.

Pros

BoldSign was easy to use, and at a small scale it was free to use. It had more than enough capacity for daily credit, making it easy to add signature fields to a document, add comments before sending and I liked that you could see if a document had been viewed.

Cons

For sending out esignature documents, it felt a little unsophisticated because you just drag and drop a signature field over a PDF. It worked just fine, but the image quality felt slightly reduced, so could be perceived as less professional.

Alternatives considered

[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Reasons for choosing BoldSign

Free and very easy to use at my scale. No barrier to entry to achieve the main function I needed.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/236709/BoldSign/reviews/)

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