# BoldSign Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about BoldSign Software - reviews, pricing plans, popular comparisons to other Digital Signature products and more.

Source: https://www.capterra.com/p/236709/BoldSign/reviews

---

# 

 BoldSign Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

BoldSign

## What is BoldSign?

BoldSign is an easy-to-use and secure electronic signature solution. With BoldSign, you can quickly execute contracts, accept offers, sign NDAs, and more. Syncfusion, the company behind BoldSign, has been helping developers worldwide build powerful line-of-business software for over 20 years. Syncfusion serves a wide spectrum of customers, empowering individual developers and Fortune 500 companies alike.

## What is BoldSign used for?

[Digital Signature](https://www.capterra.com/digital-signature-software/)[Document Management](https://www.capterra.com/document-management-software/)

Top alternative

Featured

Overall rating

Based on 73 user reviews

Reviews sentiment

Positive

97%

Neutral

3%

Negative

0%

Starting price

$5

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for BoldSign?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.syncfusion.com&name=BoldSign)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### BoldSign

4.8 (73)

VS.

[4.7 (9,256)](https://www.capterra.com/p/121506/Docusign/reviews/)

Starting Price

$5

Per User, Per Month

Starting Price

$15

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (73)

Ease Of Use

4.7 (2,617)

Value For Money

4.9 (72)

Value For Money

4.5 (2,136)

Customer Service

4.8 (71)

Customer Service

4.5 (1,952)

## BoldSign alternatives

[4.7 (4,165)](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/reviews/)

Starting price

$19.99

Per User, Per Month

Highest Rated

[4.8 (2,833)](https://www.capterra.com/p/160894/eversign/reviews/)

Starting price

$10.00

Per User, Per Month

[4.5 (1,242)](https://www.capterra.com/p/131735/PandaDoc/reviews/)

Starting price

$19.00

Per User, Per Month

[4.7 (2,782)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

Starting price

$39.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/236709/BoldSign/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Forms Management

4.6 (37)

89.19% of 37 reviewers that rated this feature as important or highly important

Store, manage and track all forms in a centralized location

Authentication

4.8 (35)

91.43% of 35 reviewers that rated this feature as important or highly important

Verify the identity of users/devices to enable secure access

Compliance Management

4.7 (31)

87.10% of 31 reviewers that rated this feature as important or highly important

Track and manage adherence to policies for any service, product, process, or supplier

Multi-Party Signing

4.8 (28)

96.43% of 28 reviewers that rated this feature as important or highly important

Share documents with different users to collect multiple signatures

Signature Creation

4.8 (24)

91.67% of 24 reviewers that rated this feature as important or highly important

Create and design custom email signatures

Archiving & Retention

4.6 (23)

82.61% of 23 reviewers that rated this feature as important or highly important

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

BoldSign 33 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

A record of all activities within the system, including user access, changes made, etc.

Verify the identity of users/devices to enable secure access

Track and manage adherence to policies for any service, product, process, or supplier

Customize data fields to support various needs and use cases

Protect sensitive data for digital privacy

Scan, move or upload electronic files within the software's repository

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Digitally sign online documents

Convert data into a code for security

Public or private sharing of digital files such as documents, audio/video, images, and more

Store, manage and track all forms in a centralized location

Search for specific words or phrases within a document or database

Access software remotely via mobile devices

Capture signatures via mobile devices

Share documents with different users to collect multiple signatures

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Digitally capture and store a person's handwritten signature

Create and design custom email signatures

Allow users to access multiple services after entering their login credentials once

Track the status over time for a request, process, asset, or transaction

Allow multiple team members to edit and work on the same document

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.6 (73)

4.6

Based on 73 reviews

## Pricing

Value for money

4.9 (72)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/236709/BoldSign/pricing/)

Essentials

$0.00

It includes:

-   1 user
-   25 signature requests/month
-   2 templates
-   Limited branding
-   Audit trail with complete document history
-   Advanced signature workflows
-   Signer authentication
-   Automated reminders
-   Request attachments
-   Multiple languages
-   Automatic field detection
-   2-Step authentication
-   Email, chat, and phone support

Growth

$5.00

Flat Rate,Per Month

It includes:

-   3 users Incl. (addl @ $10/month)
-   150 signature requests/month
-   10 templates
-   Multiple custom branding
-   All features included in the "Essentials" plan, plus
-   Template sharing
-   Dynamic field placement
-   OneDrive, Dropbox, and Google Drive integration
-   Collaboratively track document status
-   In-person signing
-   Print, sign, and upload
-   Team management

Business

$15.00

Flat Rate,Per Month

It includes:

-   5 users Incl. (addl @ $20/month)
-   Unlimited signature requests
-   Unlimited templates
-   Multiple custom brands
-   All features included in the "Essentials" and "Growth" plans, plus
-   Signing groups
-   Bulk links (Available as an add-on - $0.25 per document signed
-   Signature requests via SMS (Available as an add-on - $0.20 per SMS)
-   SMS authentication (Available as an add-on - $0.20 per SMS)
-   Single Sign-On (SSO)
-   Custom fields
-   Custom email sending domain
-   Custom roles and permissions
-   IP restrictions
-   Dedicated account manager

Enterprise API

$30.00

Usage Based,Per Month

It includes:

-   All features included in the "Business" plan, plus...
-   Two application users
-   Customized branding
-   Embedded requesting
-   Embedded signing
-   Embedded templates
-   Unlimited templates
-   Signature request via SMS
-   Advanced signer fields
-   Multiple signer language
-   Webhooks
-   Dynamic field positioning with text tags
-   Zapier integration
-   API Dashboard
-   Advanced signer authentication

Premium

$99.00

Flat Rate,Per Month

It includes:

-   Includes all Business features
-   Bulk links
-   Signature requests via SMS
-   SMS authentication
-   Bulk send
-   ID verification

Value for money

4.9 (72)

4.9

Based on 72 reviews

## Integrations

[

Google Drive](https://www.capterra.com/p/161425/Drive/)[

Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[

WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

OneDrive](https://www.capterra.com/p/161304/OneDrive/)[

Xero](https://www.capterra.com/p/120109/Xero/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Power Automate Monitor](https://www.capterra.com/p/265800/Power-Automate-Monitor/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (71)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (71)

4.8

Based on 71 reviews

## User reviews

Overall rating

4.8

Based on 73 reviews

Filter by rating

5(57)

4(14)

3(2)

2(0)

1(0)

Mentioned topic

Sorted by most recent

KB

Kira B.

Admin

Construction

### "A Strong E-Signature Platform for Our Business"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 4, 2026

Having to create a new template each time we send a new quote to a customer can be somewhat time-consuming; however, this has not been a deterrent for us, as the overall experience with the service has been very positive.

Pros

This service has significantly improved our response time and the accuracy of contract signing. It provides a clear and structured process for our customers, making it easy for them to understand what information is required so we can efficiently and accurately complete each job.

Cons

Having to make a new template every time we want to send the same quote to customer is a little bit time consuming, but it isn't a deterrent for us as everything else is great.

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

We were unable to make it work for our needs.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SS

Simran S.

Principal Broker

Financial Services

### "Excellent product!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 3, 2026

My brother introduced me to BoldSign for their user interface and simplicity of usage at a very reasonable cost. Since then I have most of my co-workers working on Boldsign. BoldSign also does periodic checks with customers which is not something I see a whole lot out there.

Pros

Very efficient and user friendly platform at a very reasonable price. The customer experience is very smooth when signing documents. I have yet to explore templates which I have been told are very easy to use. Definitely made my life easy getting my agreements signed.

Cons

Sometimes I have had customers not getting the email or have to re-send in order for them to get it. These are one offs.

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

You get practically the same product with better service at a nominal cost. And I like to support new companies.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Mike H.

Vice President

Hospitality

### "BoldSign is a great e-signature product and better bang for the buck compared to other programs"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 2, 2026

Pros

BoldSign is easy to use with a very short learning curve. The security features are excellent, and the contract tracking makes it simple to see where everything stands. It’s helped us streamline our signing process and close deals faster. Great value and highly recommended.

Cons

Honestly, there is nothing I dislike about this product—it’s reliable, easy to use, and works great.

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Reasons for choosing BoldSign

Cost and ease of use for our needs in contracting

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Attorney

Legal Services

### "Additional feature not found on other e-signature providers"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 30, 2026

I was able to send documents to my clients for their signature by text which allowed me to get what I needed in an easy way.

Pros

BoldSign provides that extra feature I cannot get elsewhere - allowing clients to sign, notifying them by text.

Cons

I did not find any cons. I did not sign up as I only needed the feature occasionally. I have e-sign ability to a packaged case management subscription.

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

[Dropbox Sign](https://www.capterra.com/p/144797/HelloSign/)

Reasons for choosing BoldSign

I didn't choose. Ultimately, I signed on to a case management system that included e-sign services, except it still does not offer notification by text. Perhaps add that standalone to Clio Manage.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HT

Hayden T.

Pesticide and Fertilizer Division Manager

Construction

### "Great company"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 23, 2026

I'd say its been pretty easy going. They have an easy to use interface and they have a great customer support system.

Pros

We love that BoldSign has unlimited signature requests. Other companies will get you on their service just to later let you know you only get 100 signature requests before you have to pay more.

Cons

BoldSign will glitch occasionally with the signature requests we send out. Its not a perfect service but it does the job fairly well.

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Its way too expensive for what you get. I wanted BoldSign because it was less expensive and I got more features and unlimited signature requests.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MR

Miguel R.

Director

Airlines/Aviation

### "BoldSign: Fast, reliable e-signatures that actually save time"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

January 21, 2026

BoldSign has been a genuine productivity win for our team. It’s dependable, secure, and significantly speeds up agreement cycles without adding complexity. For small-to-medium teams and departments within larger organizations that need a straightforward, efficient e-signature solution, BoldSign is an excellent choice.

Pros

BoldSign dramatically reduced our contract turnaround time while keeping workflows simple and secure. Excellent templates, intuitive signing, and responsive support make it a great fit for teams that need reliable, no-fuss e-signatures.

Cons

Advanced document-management features (bulk tagging, deep folder hierarchies) are limited compared to some enterprise offerings Occasional feature gaps for highly specialized workflows (though the product roadmap appears active)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DD

David D.

Director of Operations

Non-Profit Organization Management

### "I highly recommend Boldsign"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 21, 2026

I am highly satisfied with the program itself and the customer service. They make you feel like you have your own customer service representative. Some of the best customer service I have experienced.

Pros

The price and ease of use. I also like how easy it is to use a pdf as a template. The customer service representative reached out to me to recommend an addition to our plan to save us money. I was very happy with \[sensitive content hidden\] customer service. She made the process seem personal and professional.

Cons

I wish the SMS was included in the normal packages, or have a package that includes SMS. Even though I would like SMS to be a part of a standard package, they did reach out to me to add it to my contract.

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Reasons for choosing BoldSign

We chose because the price point was much better. After the trying out the free trial, we decided it was also easier to use.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Angela W.

CPA

Accounting

### "Boldsign - easy to use and great price"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 16, 2026

Great. Easy to use. Easy to send. Easy on the clients end. Everything gets sent back to you with an audit trail once complete.

Pros

Boldsign is very easy to use and price is right. They don't nickel and dime you for every form you send for signature. One price includes them all.

Cons

Preparer can't automatically sign when we send the document but Boldsign says that will be correct in Feb.

Switched from

[airSlate SignNow](https://www.capterra.com/p/154418/SignNow/)

Signnow because way too expensive and they charged per form after 100.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Sunil S.

Founder

Computer Software

### "Great platform for digital signatues or forms"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 14, 2026

Good support so far. We have been using this for a few years now. There has been no issues from our customers that sign.

Pros

Easy to use and good interface. We switched from Nitro and found that the platform has most of the important features.

Cons

Didn't find anything we don't like yet. Need to get used to the interface. The platform is well designed and works well for us.

Switched from

[Nitro PDF](https://www.capterra.com/p/167449/Nitro/)

we can not share as it's confidential for another vendor

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Gordon T.

Assistant Professor

Higher Education

### "Works Just As Advertised - Very Affordable"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 14, 2026

It gets the job done at a very affordable price and with solid customer support. I will stick with them the next time I need to get stuff e-signed!

Pros

The user interface is very easy to master, even for someone who is new to creating electronic documents for signing. My workflow involves sending signature requests to 100+ people at a time and BoldSign works perfectly. My counterparties have no problems with signing at all. I appreciated the free trial to test the premium features before signing up. Getting the paid account set up was quite fuss-free, and customer/sales support was very strong. They replied to me within an hour when I had trouble sending out a mass signature request and solved the issue promptly.

Cons

More advanced search features to check whether signatories have completed the signature request would be good.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Owner

Law Practice

### "Amazing e-signature tool!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 13, 2026

BoldSign is an amazing product and service. I have used several e-signature tools in the past (last one being used for several years before switching to BoldSign). The experience has been seamless, and customer support has been fantastic. What I love about the product: -ease of use -multi-signer and routing -great options for verficiation (SMS, ID, etc.) -proper ID verification (vs someone just being able to take a picture of anything) - yes, there is a cost to it, but a very reasonable cost per verification and a great option to have -great customization options on branding, emails, reminders, etc. -awesome to have the ability to edit an envelope or reroute it to a different recipient without having to start from scratch if a mistake is noticed before signing -great dashboard -great reminder options -nice to have a custom domain option Cons/Features that I would love to see in the future -I would love to have a couple more options on dates customizations -no ability to create preset tags within a doc on a web app (although can do through API if dealing with a custom/dev workflow) -would love to see a couple more improvement/customization options for automatic file naming post-signing -Not all documents are listed in the request e-mail, and only the name of the first document attached is listed within the e-signature request e-mail (although it may have multiple documents attached) Although there are still features that would be 'nice to have', this is still a fantastic product and superior to other products I have used.

Pros

Fantastic product and awesome customer support. I have used multiple products in the past, and this one is definitely superior.

Cons

No way to 'code' field placements in the document(s) within the web app, and would like to see a few additional customization options on file naming post-signing.

Switched from

[SignRequest](https://www.capterra.com/p/147528/SignRequest/)

Verification of the signer requirements needs

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LC

Lupita C.

Office Manager

Hospital & Health Care

### "Boldsign Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

January 12, 2026

I like BoldSign, It can always improve, navigating and creating a template can be time consuming, but I like using it.

Pros

I can edit my templates before sending them out, also purchased the ability to send the forms via SMS.

Cons

My templates are hard for the user to navigate within Boldsign. When uploading a form it doesn't always auto populate the boxes for the user to fill in, I have to create them manually

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

The price of Docusign was a lot higher than BoldSign

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Stephen B.

Property Manager

Real Estate

### "Great service for electronic forms and contracts"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 6, 2026

I don't use the service frequently, but when I do need to get a contract signed this is the platform I choose to make it happen.

Pros

This is an excellent electronic signature and form completion service for my small business. They offer attractive low cost services that fill my needs. I use the service to have tenants complete lease agreements. It is easy to use with my own contract templates. It provides options to identify form fields and assign them to different potential recipients. The service provides good messaging to me and the customer when forms are available and when they have been completed. I can also view the status of any document on the web dashboard. The service also provides an evidence log of interaction with the form and signatures by the associated parties

Cons

I do not have any complaints about this service. It has always worked for my use case and enabled me to get electronic signatures on contracts.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RB

Rashmi B.

Ayurveda Practitioner

Alternative Medicine

### "Simple, clean, and efficient—it just works."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

January 5, 2026

My overall experience with BoldSign has been excellent. I was looking for a cost-effective alternative to the big names like DocuSign, and BoldSign delivered precisely what I needed without the hefty price tag. It was incredibly easy to set up, and I was sending consent forms out within minutes. While there are a few minor features I’d like to see added in the future, the value for money is unbeatable. I highly recommend it for any small business looking to cut costs without sacrificing professionalism.

Pros

The dashboard is clean, modern, and very easy to navigate. I didn't need a tutorial to figure out how to send my first document. Also, setting up an account and sending a document for signature takes just a few minutes. The process is streamlined and friction-free. My clients find it very easy to sign documents on their phones or computers without creating an account.

Cons

My main grapple is with organization—I wish I could group my templates into folders, as it gets messy after you create a few dozen. Also, I've had a few clients report that the emails ended up in their spam folders, so I sometimes have to double-check that they received the link. Aside from those minor points, it works well.

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Reasons for choosing BoldSign

The best affordable alternative to DocuSign & professional features without the heavy price tag.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SC

Sandy C.

Clinical Mental Health Therapist

Mental Health Care

### "Great Tool! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 5, 2026

So far, I like the simplicity of the instructions. I had the free version first, and then I decided to continue with a paid version for my private practice. At my regular job, this is the tool we use and I love that the client's can sign using their phones.

Pros

Customer Support. When I requested help, I received a quick email and was able to speak with a REAL person!

Cons

N/A Until now, I have not found anything I dislike. When I had a problem, it was me not reading the instructions.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ZA

Zalfa A.

CEO

Health, Wellness and Fitness

### "2025 Surevy "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 30, 2025

Oveer all it is a good experience The value of money is worth the experience. The document managment and templates are easy to save and track

Pros

easy to navigate and very good support. Easy to find someone to help. The team seems ready to help. Good follow up

Cons

No major issues. Document signing and submissions are easy to track. no issues to report to the team

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Reasons for choosing BoldSign

Cost efficiency, Hippa compliance and the number of documents

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

VS

Vicky S.

HR Director

Mental Health Care

### "Great ONLINE customer service "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

December 19, 2025

Great! Via email everyone is kind and helpful. I haven’t had major issues when I email reps. Everyone is always willing to help

Pros

The price is great. It’s affordable compared to its competitors. It’s easy to use. Love love the user interface

Cons

The customer service when having to call in. No one answers, I get rerouted over and over with no solution.

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

[Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/)

Reasons for choosing BoldSign

Pricing. Non profit will always try to save money

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JP

Jason P.

HR Manager

Construction

### "Excellent pricing"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 18, 2025

Great, cost savings annually are fantastic. Customer support has been available since day 1 and they regularly check in.

Pros

Pricing compared to other e-signature platforms. Customer support has been very good as well with regular check-ins on our usage.

Cons

Limitations of editing documents. Smaller checkboxes would be a nice touch so they don't overlap with text on 10-12 print documents.

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Extremely expensive for similar features

Alternatives considered

[PandaDoc](https://www.capterra.com/p/131735/PandaDoc/)

Reasons for choosing BoldSign

Cost was slightly cheaper and watermarks looked more professional

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SS

Steven S.

Owner

Health, Wellness and Fitness

### "So far, So good"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 17, 2025

Generally speaking, my experience with BoldSign so far has been terrific . I would recommend it to other users looking for an inexpensive entry into electronic document signing

Pros

I just started using BoldSign about a month ago and it has been a time saver and at a very reasonable and competitive price. Very easy to use and is client friendly. So far, I am very pleased

Cons

So far I have no complaints or issues whatsoever with the application. For my purposes it suits me perfect

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Reasons for choosing BoldSign

Price and scaling of use ease of purchase

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TS

Todd S.

Executive Director

Newspapers

### "Love the Bulk Links feature for getting signatures"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 17, 2025

BoldSign is a straightforward way to get and manage digital signatures, and I've found the bulk features especially welcome.

Pros

Love using the signing links to quickly get the same agreement signed by multiple parties; very helpful when you're running a grant program.

Cons

No major issues. There are some extra costs associated with getting multiple parties signed, but nothing unexpected.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JC

Joanne C.

Bookkeeper, Contract Compliance Generalist

Non-Profit Organization Management

### "A good first step into e-signing"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 16, 2025

Pros

The value for the money and ease of use are good. As a non-profit, BoldSign allowed us to convert some of our documents to e-sign.

Cons

Training our staff on the differences between templates and documents was a challenge. They kept trying to make new templates rather than using the templates to make documents.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TH

Tessa H.

Branding and Communications

Construction

### "BoldSign is the best way to E-Sign"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 16, 2025

I brought our business' e-signature contracting over from Docusign just a month or two ago. So far, we appreciate the friendly, promptness of customer service, the simple transition of our templates as well as seamless and ease of use for our employees in the functionality of BoldSign. Not to mention, such an affordable cost with no hidden fees, of which we were dealing with year over year increases with Docusign, despite no changes in our services.

Pros

The user-friendly, organization of your platform at the most affordable cost. We also appreciate how well your app works for those of our users who are strictly mobile.

Cons

Just a few nuances in settings for templates that were not found initially but easily discovered through help search.

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Increased price of membership year over year without any upgrades to our service and a continual decline in the customer service provided.

Alternatives considered

[airSlate SignNow](https://www.capterra.com/p/154418/SignNow/)

Reasons for choosing BoldSign

Pricing and organization of platform - simplest transition from how we were managing and sending contracts.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AP

Alaina P.

Enrolled Agent

Accounting

### "Get it !! Your business needs it "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 15, 2025

Easy to use and affordable , the follow up from the same rep was nice and great an instant value client experience.

Pros

Value of money and heavy with the customer service I’m very pleased it was easy to navigate for both my clients and myself.

Cons

Nothing at the moment , I honestly have no complaints I’m interested in learning more about the security features as I am a tax professional.

Switched from

[Adobe Illustrator](https://www.capterra.com/p/227125/Adobe-Illustrator/)

Easy to use adobe was complicated for me to use quickly

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DJ

Doug J.

Sales Manager

Machinery

### "Easy and Professional "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 11, 2025

I tried out BoldSign because the other service I was using was not getting document notices to the inboxes of multiple clients. Because the other service could not provide an easy solution to my problem, I decided to try other options. Not only did I find BoldSign very easy to use, I also picked up several additional features for the same price point as my other provider. My clients that couldn't receive my documents got them from BoldSign on the first try and I haven't looked back.

Pros

The interface is so well thought out I was able to use it in my workflow right away without a learning curve. It is so intuitive. Adding my branding without breaking the bank was also a huge plus. I also like the option to send via email and in a text message.

Cons

I have not found a Con for my use case. All of the essentials that I rely on and more are all included

Switched from

[Dropbox Sign](https://www.capterra.com/p/144797/HelloSign/)

I had technical issues that were too difficult to resolve though client involvement and interactions.

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)

[SignWell](https://www.capterra.com/p/184497/Docsketch/)

[Jotform Sign](https://www.capterra.com/p/10014571/Jotform-Sign/)

[PandaDoc](https://www.capterra.com/p/131735/PandaDoc/)

Reasons for choosing BoldSign

Bold sign was the clear winner with features and pricing

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BD

Brittani D.

Agency Director

Medical Practice

### "We love it here"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 9, 2025

I have had a great experience thus far. They make the system easy enough so people have different options I can make a link last for 6 months or edit them all. The links can go out to multiple people so i don't need to make 100 i love that part.

Pros

I enjoy being able to access my documents instantly when everyone has signed them. The software sends to both parties which makes my job easier. This software does make it so i can get paperwork out as soon as i need to do it. The cost is not bad they give you different things to choose from the value for the money is perfect. Having templates makes my life so much easier I just grab the link and send it to the client. The contract signing (we call it service agreement) is so simple. It makes it so clients can sign up fast.

Cons

The hardest part was learning the system but after I got the hang of it i had no issues. I am glad it was simple

Switched from

[pdfFiller](https://www.capterra.com/p/162654/PDFfiller/)

None of our clients could manage it well it was a lot of work

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Popular comparisons

[SignWell vs BoldSign](https://www.capterra.com/compare/184497-236709/Docsketch-vs-BoldSign) 

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