# Parallel Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Parallel Software - reviews, pricing plans, popular comparisons to other Onboarding products and more.

Source: https://www.capterra.com/p/236724/Parallel/alternatives

---

# 

 Parallel Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Parallel

## What is Parallel?

How many times have you been chasing clients to collect information? Parallel is an easy-to-use workflow automation tool to manage document collection and signed forms. We help our users and their clients to work faster and better, while empowering organizations to transform document and information collection tasks into processes. Add control, workflow automations, and collaboration to your processes and close them x3 faster! Try Parallel now for free!

## What is Parallel used for?

[Onboarding](https://www.capterra.com/onboarding-software/)[Contract Management](https://www.capterra.com/contract-management-software/)[Workflow Management](https://www.capterra.com/workflow-management-software/)

Top alternative

Featured

Overall rating

Based on 22 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Parallel?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.onparallel.com&name=Parallel)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Parallel

5.0 (22)

VS.

[4.7 (9,342)](https://www.capterra.com/p/121506/Docusign/reviews/)

Starting Price

Contact vendor

Starting Price

$15

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (22)

Ease Of Use

4.7 (9,334)

Value For Money

4.8 (20)

Value For Money

4.5 (5,798)

Customer Service

5.0 (22)

Customer Service

4.5 (5,490)

## Parallel alternatives

Highest Rated

[4.9 (4,274)](https://www.capterra.com/p/205015/Deel/reviews/)

Starting price

$5.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.7 (2,876)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.5 (1,245)](https://www.capterra.com/p/131735/PandaDoc/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.7 (4,199)](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/reviews/)

Starting price

$19.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Electronic Signature

4.9 (8)

50.00% of 8 reviewers that rated this feature as important or highly important

Digitally sign online documents

Collaboration Tools

5.0 (7)

28.57% of 7 reviewers that rated this feature as important or highly important

Provides a channel for team members to share media files, communicate, and work together

Document Management

4.9 (7)

28.57% of 7 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

Access Controls/Permissions

5.0 (6)

16.67% of 6 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Digital Signature

4.8 (6)

66.67% of 6 reviewers that rated this feature as important or highly important

Electronic signing method that validates the authenticity and integrity of a digital document

Alerts/Notifications

5.0 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Parallel 59 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

A record of all activities within the system, including user access, changes made, etc.

Software's ability to perform similar action on multiple similar files simultaneously

Provides a channel for team members to share media files, communicate, and work together

Leave comments and notes on documents for others to view

Track the current status and completion of activities, tasks, goals or deliverables via progress indicators

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Capability of a software or system to make decisions and perform actions based on specified conditions

Configure existing workflows to meet your organization's needs

Manage, organize, and store contact information

Create, edit, and revise contracts/written agreements

Track, store, and access client contracts or licenses

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Pre-designed layouts that can be customized to match preferences and requirements

Automatically retrieve and pull information from documents, websites, images, data sets, and other sources

Import and export data to and from software applications

Manage and store data in a database

Electronic signing method that validates the authenticity and integrity of a digital document

Automated or logic-based workflows that assist in the creation of electronic documents

Custom forms to streamline repetitious aspects of a document

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file

Assemble applications and processes by dragging over and arranging pre-built components

Digitally sign online documents

Pre-made examples and templates for emails

Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system

Store, manage and track all forms in a centralized location

Access software remotely via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Drag and drop/visual interfaces that allow non-tech users to build without writing code

Pre-defined templates within a library for common cases such as contracts, websites, emails, and more

Streamlining repetitive tasks and activities through automated and predefined workflows

Notifications that are delivered to users as soon as an event occurs

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Initiate collection and analysis of known risks

Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work

Securely stores data to prevent data loss or breaches

Online portal through which end users can access the system, manage tasks, or obtain information

Allow users to access multiple services after entering their login credentials once

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Allow multiple team members to edit and work on the same document

Create, save, and re-purpose templates for emails, forms, etc.

Sample files or documents that could be customized as needed or used as is

Edit text as needed

Set up connections to third-party platforms to improve business processes

Web form that allows users to enter data that is sent and processed for different reasons

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.9 (22)

4.9

Based on 22 reviews

## Pricing

Value for money

4.8 (20)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.8 (20)

4.8

Based on 20 reviews

## Integrations

[

Docusign](https://www.capterra.com/p/121506/Docusign/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Signaturit Solutions Electronic signature](https://www.capterra.com/p/177249/Electronic-signature/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (22)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (22)

5.0

Based on 22 reviews

## User reviews

Overall rating

5.0

Based on 22 reviews

Filter by rating

5(21)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

FD

Francesco D.

CEO

Arts and Crafts

### "OnParallel is a great software for managing contacts and get them signed. But only if you need all these features since there are cheaper alternatives"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

October 26, 2024

Great experience, I use it everytime I need to make sure my contacts and lead management needs to be as professional as possibile

Pros

Well refined experience all over. Great and on time notification via mail when the other user signs or is waiting for other details. And it has templates too if you are ok with a quick start

Cons

It took me a while to figure out the pricing since you have to contact them first which adds a little bit of a friction within the acquisition process. Good price but only if you need the particulars automated notification and report functions for a form/document management software

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AN

Anders N.

Co-Founder

Computer Software

### "Great software for collection data - helps us avoid painful manual labor"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 8, 2024

Pros

We run a recruiting business where we need to collect CV’s, certificates, personal IDs and more securely from Applicants. In addition we need to generate Contracts and more for our clients. Loving Parallel. Before we used other data collection systems. It worked but the interface was just terrible and ugly honestly. Also all data would go directly into our CRM with no chance for us to get customers to correct data as needed during this process except by phone calls or emails back and forth. This was a pain. With Parallel we can approve each piece of data our customers uploads or reject it and add comments in their interface, so customers understand the issue and they fix the issue before we let it enter our CRM. This means that the quality of the documentation we actually receive improves because we can weed out the mistakes before they enter our CRM. And all in a beautiful interface that auto saves the data, so the user can come and go until they are done with it all with them or us worrying about loosing data. And importantly the support is great. \[sensitive content hidden\] is always extremely helpful with any issues no matter if it has to do with the API or anything else. They also have an extensive API for integrating with other systems and webhooks which we use extensively to integrate with our CRM.

Cons

It’s not all pure rainbows and unicorns though. Some things I miss: 1. You can’t limit file upload types in their upload fields, which I find puzzling. Many applicants upload images of CVs instead of actual CVs, photos of paper from their phone and other things we just can’t use for anything. So not being able to limit file types to PDF, PNG, JPEG for different fields is a bit of a problem. 2. While the general document generation look great and they have Markdown support (also for tables) I am missing some more flexibility when it comes to layout in templates. 3. While they support a few languages, no Hungarian language support which is an issue for us. Many of our clients only speak Hungarian and you can’t localize the interface fully. So it is half Hungarian and half English. It could be great if we could manually translate everything as well for unsupported languages. 4. Many of their training videos are in Spanish. While some have English subtitles I don’t understand why they don’t make it in English and localize to Spanish as I would imagine the majority speaks English. To be honest 2 and 4 are minor annoyances only. The biggest for us are number 1 and 3. But I hope they will improve this.

Alternatives considered

[DocsCloud](https://www.capterra.com/p/207826/docscloud/)

Reasons for choosing Parallel

Parallel is just superior in every way. The product is super stable and well designed and the support by \[sensitive content hidden\] is just amazing. There is no comparison.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

David P.

Lawyer

Law Enforcement

### "Game-changer in customer relationship"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 27, 2023

Pros

Parallel's user interface is simple and easy to understand, making it easy for our team to adapt for both legal teams and the end client. We have experienced a significant improvement in our client relationships thanks to Parallel's ability to centralise key information and improve communication. It has enabled us to track client interactions more efficiently, saving us approximately 30-40% on client communications. The team and customer support is terrific. The tool can be ready to use in less than a week.

Cons

We are still awaiting some key features that we feel are necessary to fully optimise our processes, however, the team is very receptive to feedback and several implementations have been made almost on demand.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Blanca G.

Head of Legal

Real Estate

### "At Monapart, we don't make contracts, we create 'Parallels'"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 23, 2023

What I value most about 'Parallel' is not just the final quality of the product itself and the functionality it provides to my clients, but also the close, personal, and immediate interaction we maintain with the support team. Having that peace of mind, trust, and positive atmosphere is not only fortunate but also crucial for Monapart Network, S.L.

Pros

Our real estate agents, the end users of the tool, find Parallel to be a simple, practical, intuitive, and completely understandable tool. It significantly eases and speeds up their work. It is well-received by everyone, including those who are more tech-savvy and those who might face more challenges in this area.

Cons

Perhaps what I miss when creating templates is the ability to have more flexibility in editing the final visual appearance of the contracts. However, since we embarked on the journey with 'Parallel' over 2 years ago, we have improved significantly in this aspect. We are confident that we will go even further.

Alternatives considered

[Bounsel Flow](https://www.capterra.com/p/191374/Bounsel/)

Reasons for choosing Parallel

I don't recall exactly what it was, but there was a crucial functionality for us that they didn't offer.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DV

Dani V.

Director

Information Technology and Services

### "One-Stop-Shop for all your legal processes"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 28, 2023

Great customer support, fast answers, helpful and polite.

Pros

\- Native integrations with electronic signature takes multiple steps from sending a contract- Makes it really easy to collect multiple types of data, and keeping the data collected right where i need to use it, which is in document generation-A lot of customization options for each field type including logic rules and conditional visibility- It takes some time to setup, but in theory is possible to set a workflow that fits multiple types of contracts, so your document generation is easier and no more mistakes, all you need to do is fill up the form and the document will populate the right info in the right places. - I love that you can attach documents that will append to the generated document for signature, so i find it useful to attach the original quote, taking a lot of work from the manual contract generation. Easy to use, drag and drop form creator. The forms are beautiful and professional looking, you can share a link to it, and it will validate the signatoryKeep all your contracts in the same place, possibility to set alerts on expirations and other important dates

Cons

Maybe having some extra field types would be nice, for example repeated field sets, or possibility to linking templates.

Switched from

[CocoSign](https://www.capterra.com/p/208526/CocoSign/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Emiliano L.

CEO

Law Practice

### "Imprescindible para las empresas que usen contratos o formularios avanzados."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 22, 2023

Es una herramienta imprencindible en mi día a día para algunos procesos legales standarizados y pequeños contratos.

Pros

La herramienta es sin duda de las mejores del mercado. No es perfecta, pero no tiene competencia. Agiliza la gestión de contratos y documentos avanzados . Es perfecta para flujos de documentos similares.

Cons

Hecho de menos la integración con otras firmas alternativas. No obstante, tienen un buen plan adecuado y profesional para el standar español y europeo con empresas de calidad internacionalmente reconocidas.

Reasons for choosing Parallel

No he visto nada que permita recoger documentos a la vez que firmas.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Alexandra D.

Client Success Manager

Marketing and Advertising

### "Onboarding Clients Made Easy with Parallel"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 2, 2023

The platform helps us better organize, and it speeds up the process - when engaging with our clients.

Pros

I would highly recommend Parallel to any business that is looking for a cloud-based platform to manage its business processes. For our Marketing Agency, Parallel expedites the client onboarding process, as well, as speeds up the collection of data from our clients. With this platform, we are able to automate tasks such as contract creation. Lastly, I have also found Parallel customer support to be very helpful and responsive.

Cons

Wish Parallel had more "pre-made" forms geared toward marketing agency

Reasons for choosing Parallel

Parallel combines a number of other software: Digital signature, online storage, form creation, etc., Having our process on one platform, makes the client engagement, so much easier.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SM

Scott M.

President

Banking

### "Fantastic Tool for Onboarding"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 27, 2022

Parallel has been great to work with...support is available and helpful if needed.

Pros

Parallel is a fantastic platform that allows us to provide an ultra efficient onboarding experience for our clients. Additionally, being able to modify templates for a highly customized and trackable onboarding for referral partners or affiliates is another huge benefit.

Cons

I really have not found any deal breakers or significant cons, but if I would like to see the ability to modify some of the text and layout of the onboarding link that is created. It is moderately customizable, but I would like to see a bit more flexibility.

Alternatives considered

[Formstack Forms](https://www.capterra.com/p/118892/Formstack/)

Reasons for choosing Parallel

Wanted a better onboarding experience for us and our clients. Parallel is a simply more elegant interface.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RM

Ross M.

Managing Director

Real Estate

### "Impressive process managment platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 3, 2022

With Parallel it's easy to onboard clients, get forms filled in and returned signed. Parallel in my opinon is an impressive and collaborative process management software that is extremely flexible because It's allowed us to accelerate our company process, eliminate human errors and, our streamline the entire onboarding workflow.

Pros

Keeping track of processes and getting forms filled in from clients has always been a slow, tedious and generally painful process that never gets easier. It was very frustrating always having to chase clients when it came to onboarding. However, with Parallel it's been an absolute breeze, it's literately so easy to onboard clients, get forms filled in and returned signed. Both the backend and frontend of the software looks sleek, professional and is also easy to navigate once you know your way around.. Parallel seems to already be very feature rich with lots of templates and advanced functions, even API and Webhook is available which is phenomenal. Building forms with "conditions" and being able to automate other stuff is just a whole transformation to any business. I would like to also pinpoint the excellent customer service team, who have always promptly and effectively provided help and answered all my questions. So, in overview, I would highly recommend Parallel to anyone looking to avoid chasing their customers for the information they need to collect and speed up the process.

Cons

Integration with DocuSign a major player in the game is currently in the pipeline and I believe will be available soon but it will be worth the wait for eletronic signature if you already have that platform.

Alternatives considered

[Typeform](https://www.capterra.com/p/137289/Typeform/)

Reasons for choosing Parallel

Automation, Signature, Collaboration, Onboarding Process.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Jason P.

SVP, Marketing

Marketing and Advertising

### "Big Bucks No Whammies!!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 28, 2022

Yes, more agency or digital marketing templates similar to content snare or many requests.

Pros

This tool has a phenomenal UI/UX and some really good use cases for use. Just a little planning out of your workflow can yield a beautiful result.

Cons

The terminology could be less confusing. I think describing a parallel as a form on steroids or forms 3.0 for the new web, etc. Help connect the dots with something that we already know.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/236724/Parallel/reviews/)

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