# DigiAssess Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is DigiAssess the right Exam solution for you? Explore 36 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/236741/DigiAssess/reviews

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DigiAssess

4.7 (36)

[View alternatives](https://www.capterra.com/p/236741/DigiAssess/alternatives/)

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Last updated March 13th, 2026

# Reviews of DigiAssess

Ease of use

4.7

Customer Service

4.8

## Pros and Cons in Reviews

JR

JOHN R

TrainerEducation Management, 51 - 200 employeesUsed the software for: 6-12 months.

“Building something that allows Trainees, Trainers and Management to each get something valuable, it is a flexible, intuitive and agile piece of software. “

April 17, 2024

KR

KEVIN R

Head of Technical TrainingEducation Management, 51 - 200 employeesUsed the software for: More than 2 years.

“Some of the card creation processes are unnecessarily complex and require multiple steps to complete.“

December 2, 2024

NA

Nada A

StudentE-Learning, 51 - 200 employeesUsed the software for: 1-2 years.

“It was easy to navigate through the screen and exam questions, track the test time, user friendly interface“

December 20, 2025

MM

Manal M

ProfessorHigher Education, 10,001+ employeesUsed the software for: More than 2 years.

“Obtaining item analysis for each block and for males and females alone is difficult.“

October 22, 2022

MM

Maisaa M

LecturerLogistics and Supply Chain, 11 - 50 employeesUsed the software for: 6-12 months.

“Moreover, DigiVal’s customer service has consistently been responsive and extremely helpful whenever support was needed.“

July 22, 2025

MM

Maisaa M

LecturerLogistics and Supply Chain, 11 - 50 employeesUsed the software for: 6-12 months.

“DigiAssess is a strong choice for secure online testing.“

July 22, 2025

## Showing most helpful reviews

Showing 1-25 of 36 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Mohamed E.  
Student  
E-Learning  
Used the software for: 2+ years

### "My Experience with Digival"

January 21, 2026

5.0

Without Digival, The college has reverted to an older system for tests, manual attendance sheets, manual assignment uploads, pdf schedules, and microsoft teams. I believe there is no more attendance tracking for online lectures. At the state I experienced Digival I would say It was a decent Platform and with enough tweaks to make the design more intuitive and platform more stable, I would be able to recommend it more strongly

Pros

Digival had sophisticated Face Recognition for Attendance and helped streamline the process. Uploading Assignments and downloading Lectures were all streamlined. My most favorite feature was having a consistent app to check my schedule and it is updated constantly by Professors incase of changes which can't be done with the usual manual method.

Cons

The only caveat is that while updating functions there were multiple times where face recognition would malfunction which would cause a disruption to the learning process

Review Source

AK

Azra K.  
Assistant Professor.  
Higher Education  
Used the software for: 1-2 years

### "Meets all the assessment requirements."

May 28, 2025

5.0

My overall experience was excellent. The availability of technical help is highly appreciated. I have not used all the features offered by DigiAssess.

Pros

It meets all assessment requirements. It provides the choice of using different exam items. Helps in categorizing the items according to the institutional, course & session objectives. It also provides a platform for meticulous review before publishing the exam. It provides the item analysis in real time. It helps in maintaining a question bank which can be used in the future. It is very convenient to conduct formative assessment for every day sessions. Helpful technical help is always available.

Cons

Requires the blue print to be uploaded before the exam is uploaded. Review by the reviewing person is an important link in the publishing for the exam.

Switched from

[Blackboard](https://www.capterra.com/p/14500/Blackboard-LMS-for-Business/)

Changed the place of work. Earlier institution used Blckboard.

Review Source

VR

Verified Reviewer  
Support  
Education Management  
Used the software for: Less than 6 months

### "Excellent Software and Excellent Support Team "

March 3, 2026

5.0

My overall experience with DigiAssess has been very positive. The platform effectively supports structured assessment design, aligns exam items with learning objectives, and provides real-time statistical analysis that enhances the quality of assessments. The question bank functionality and review workflow help maintain academic standards and consistency. While there are areas where additional guidance resources could improve usability, the system overall is reliable, comprehensive, and well-suited for higher education assessment needs.

Pros

What I liked most about DigiAssess is that it fully meets assessment requirements while offering flexibility in exam design. The ability to align questions with institutional, course, and session objectives, conduct real-time item analysis, and maintain a structured question bank makes assessment planning efficient and academically sound. The platform also allows thorough review before publishing, and the technical support is consistently reliable and helpful.

Cons

I found that there are occasional detection issues with SAQ and CSAQ question types. Additionally, the lack of a help file on each page and short instructional videos explaining the features can make it difficult to fully utilize the system. Since the software performs extensive statistical analysis by default, having clear guidance and page-level support resources would be very helpful in maximizing the full benefits of the product.

Review Source

MMH

Mohammed Muzammil H.  
Planning Engineer  
Civil Engineering  
Used the software for: Less than 6 months

### "Affordable tool managing education needs"

July 25, 2023

3.0

Pros

To the point reports and interactive dashboards

Cons

Integration with other tools might help ease work

Review Source

Asmaa N.  
Asscioate Prof Medical Education  
Education Management  
Used the software for: Less than 6 months

### "DigiAssess: An Amazing Exam Management Software "

February 11, 2022

5.0

An overall experience, it has different kinds of test questions, the perfect layout of the exam questions, and the ability to shuffle in options and exam items. The most important point is the prompt response from their admins and management team to solve any issues or add any option needed inside the program

Pros

In Digiassess, the assessment author starts the preparation of any kind of exam depending on the inbuilt exam blueprint after receiving a notification about his exam date and time. This will help in post-exam analytics through item analysis reports and achievement reports (in a match with CLOs and PLOs), also how to see the results after discarding any questions in an automatic manner. Also, it provides a good option for multiple valid rubrics to be used for different kinds of essay question evaluations.

Cons

It needs some time for testing all its options and also need always support until we become familiar with the multiple options it has

Switched from

[Moodle](https://www.capterra.com/p/80691/Moodle/)[Questionmark](https://www.capterra.com/p/10010637/Questionmark-Perception/)

Actually, the better options included in the DigiAssess, flexibility for exam conduction, and the high security used by the program depending on using the face ID for students, invigilators, assessment authors, exam coordinators

Review Source

Dr. Ali H.  
Assistant professor  
Education Management  
Used the software for: 2+ years

### "Simple, Smart, and Supportive"

December 12, 2025

5.0

My overall experience with DigiAssess was very positive. It’s easy to use, well-organized, and helps simplify tasks in a way that feels efficient and supportive.

Pros

Customer Support DigiAssess impressed me with its intuitive design, quick results, and truly supportive features

Cons

There honestly wasn’t much to dislike about DigiAssess, if anything, I’d just say there are a few areas that could be even more streamlined, which is exciting because it means the platform still has room to grow and become even better.

Review Source

AR

Anayat R.  
Lecturer  
E-Learning  
Used the software for: 2+ years

### "Digresses feedback "

January 21, 2026

5.0

Excellent, have been using it from past 4-5 years, very user friendly, specially creating course reports

Pros

The easy to use, used friendly, makes your life little easier while taking assessments, creating course reports. Assigning exams labs and classrooms.

Cons

App should develop some features to be used offline, if Incase I am traveling I could utilize my time to create a question bank offline.

Review Source

VR

Verified Reviewer  
Lecturer  
Logistics and Supply Chain  
Used the software for: 6-12 months

### " DigiVal Feedback "

July 22, 2025

4.0

Digival streamlines the online exam process, balancing strong protection with an accessible experience for users.

Pros

DigiAssess is a strong choice for secure online testing. Its robust security measures prevent access to unauthorized websites, applications, maintaining the integrity of assessments. The exam authentication check includes a choice of email/password or facial recognition. The ability to add extra exam time to students when required. Assessment analysis reports automatically generated after exam. Provides defined access levels for admins, faculty, reviewers, and students. Moreover, DigiVal’s customer service has consistently been responsive and extremely helpful whenever support was needed. Thanks to Dr. Helen!

Cons

I’ve been using DigiAssess as part of our academic assessment process, and while it has many strong features, there are a few areas that could be improved. During peak exam times, we’ve experienced occasional lag or slow loading.

Review Source

OA

Ola A.  
Student  
E-Learning  
Used the software for: 1-2 years

### "Digi Assess review from a student user"

April 25, 2025

5.0

Good experience ! It's like living in the future , a lot of good points to talk about

Pros

\- It has face ID program which is accurate , this decreases the chances of cheating - Very easy to go from a question to another question - Flagging questions is available - Randomizes questions and answers - We can adjust font size

Cons

There's nothing in particular that I don't like in digi assess

Review Source

Response from Digival

May 14, 2025

Thank you Ola, your words makes us proud!

NA

Nada A.  
Student  
E-Learning  
Used the software for: 1-2 years

### "Ibn Sina National College for Medical Studies"

December 20, 2025

5.0

It was good experience, recommend for future use to other local universities or world wide exam centers

Pros

It was easy to navigate through the screen and exam questions, track the test time, user friendly interface

Cons

Face recognition might cause delay if no proper internet and might need exam navigator for any support

Review Source

AS

Amal S.  
Professor of Microbiology and medical immunology  
Higher Education  
Used the software for: 6-12 months

### "I love Dogiacess"

June 24, 2022

5.0

Before I used another software it was difficult to upload all questions, it's too hard and time consuming now shifting to this software it make my life easier, it is friendly one. I can align each question with Ilos so Item analysis repoer and acheivability is generated automatically Thank you DigiAssess

Pros

This software safe time and effort, it is secure, many valuable reports are available

Cons

Nothing till now, I highly recommend it

Review Source

HA

Hydi A.  
Professor  
Higher Education  
Used the software for: 6-12 months

### "Professor "

June 5, 2022

5.0

Pros

Achievability of questions according to CLO

Cons

I can’t keep it open in my mobile( DigiClass) I have to sign in

Review Source

MSE

Mariyam Suhana E.  
Teaching Assistant  
Higher Education  
Used the software for: 6-12 months

### "Easy to Use and Helpful – My Review of DigiAssess"

May 12, 2025

5.0

Overall, my experience was really good. DigiAssess helped save time, was easy to use, and worked well for different types of tests. I would definitely recommend it to others who need a good tool for assessments.

Pros

I liked how easy it was to use. Creating and setting up assessments was simple, and students found it easy to use too. It made the whole process smoother for both teachers and students.

Cons

There’s nothing I disliked about the tool itself. The only problem was that it didn’t work well in the basement during skill lab sessions because of poor internet, but that wasn’t the app’s fault.

Review Source

Response from Digival

May 14, 2025

Thank you Ms Mariyam for your kind appreciation.

KR

KEVIN R.  
Head of Technical Training  
Education Management  
Used the software for: 2+ years

### "A Saudi Arabian vocational training centre"

December 2, 2024

4.0

My experience of DigiAssess is positive overall. It helps to speed up the assessment and marking process and helps to standardise assessment practice.

Pros

Marking is greatly simplified compared to other alternatives. Statistics and data are readily available and are very useful as a tool for review and improvement of the academic process. Students like to layout and find the system easy to use. The process for uploading assessment questions is simple and quick.

Cons

Some of the card creation processes are unnecessarily complex and require multiple steps to complete.

Alternatives considered

[Moodle](https://www.capterra.com/p/80691/Moodle/)

Reason for choosing DigiAssess

The ability to customise the product to our specific requirements.

Review Source

NA

Nouf A.  
Coordinator academic  
Education Management  
Used the software for: Less than 6 months

### "Easy to use and handle "

July 8, 2025

4.0

Good and I learned new systems , I enjoy working in it , I use it for upload the exam For Mt and Final exam

Pros

Easy to use Advanced reports Excellent technical support Fast support from the technical team Security features

Cons

Create a card for each subject to upload the test Upload the material unit by unit When we open the card no one else can open it

Review Source

AA

Aymam A.  
Teaching Assistant  
Medical Practice  
Used the software for: 6-12 months

### "Review of digiassess"

June 21, 2024

5.0

Pros

Keeping track of the duties i have and help me organize work

Review Source

VR

Verified Reviewer  
Medical student  
Medical Practice  
Used the software for: 2+ years

### "Honest review "

May 6, 2024

5.0

Pros

The easy use and versatile use of the app with the smooth operation and the good support of the staff

Cons

The recurrence of updates And the lag sometimes

Review Source

VR

Verified Reviewer  
Student  
Hospital & Health Care  
Used the software for: 2+ years

### "Ibn sina college student"

April 11, 2024

5.0

Easy to use and very helpful I can find my class, schedule, grades Attendance….. in one app easily

Cons

I cant change my picture Nothing else

Review Source

JR

JOHN R.  
Trainer  
Education Management  
Used the software for: 6-12 months

### "PERSPECTIVE FROM A TRAINER"

April 17, 2024

5.0

The software is an essential part of our exam process and a growing part of our session delivery. The team behind it have been immensely supportive throughout the development and integration process - always on hand to help remotely or in person.

Pros

Once familiar with the product, the interface is easy to use. Personally for me this is a great time saving resource for exam and session management. Building something that allows Trainees, Trainers and Management to each get something valuable, it is a flexible, intuitive and agile piece of software.

Cons

The Trainee registration aspect of the software didn't work for us. With some Trainees being covered it caused delays at the initial session sign in.

Review Source

NJ

Nejiba J.  
Laboratory technician  
Education Management  
Used the software for: 6-12 months

### "Good assessment management system"

February 6, 2022

5.0

Digiassess solving the outcome gaps of the students and measuring the learning outcomes

Pros

In our system, we can conduct the exam in multiple ways like below, 1. We can conduct the exam on the test center in our developed desktop application which will use minimal internet connection. 2. We can conduct the exam on the test center through safe browser with LAN connection. 3. We can conduct the exam on the test center through safe browser with cloud. 4. We can conduct the exam through online with any browser. Assessment preparation is very easy to handle and create items with zero mistakes. Reports and analytics module is a most important role of this system. This will help to see the item quality, test reliability of the items, item weightage, outcome gaps program level and course level, achievement gaps with individual student along with overall student of the class. All the above mentioned reports we can see in one place. This is the beauty of the system.

Cons

Little Enhancements need to be implemented

Review Source

Helen G.  
Assistant Professor  
Education Management  
Used the software for: Less than 6 months

### "Ideal Assessment Management Solution "

February 5, 2022

5.0

After scheduling, the Assessment author, proctor/ invigilator and students recieve SMS and Email notification about the exam. Reports and Analytics saves a lot of time for Academicians and they can focus on students learning.

Pros

DigiAssess is easy to user interface. Flexibility in exam settings, schedule management, test center management, exam coordinator, proctor dashboard are excellent features. Assessment Author allotment of items according to Test Blue Print, item creation of 7 types of questions, mapping, review process, publishing of exam is done within the Application. Reports and Analytics gives automatic grading, manual grading for short answers, item analysis, student achievement in relation to Course Learning Outcomes and Program Learning outcomes.

Cons

Requires sometime to study the institution environment, optimization for launching the product.

Switched from

[Moodle](https://www.capterra.com/p/80691/Moodle/)[Questionmark](https://www.capterra.com/p/10010637/Questionmark-Perception/)

Question mark were not able to customise according to the institution needs. Reports and Analytics required a lot of work by Academicians.

Review Source

HF

Honey F.  
IT-support  
Information Technology and Services  
Used the software for: 2+ years

### "Customized Assessments for Universities and Colleges - Remote and Onsite"

February 26, 2022

5.0

When I was a student, I never had a chance to write exams in an organized and outcome-based environment. This is the first kind of product which fulfills all the requirements which an academician wishes for. It is all in one starting from assessment settings to conducting assessments and finalizing through reports and analytics thus reducing the manual work of the faculty. This also helps in Assurance of learning of students and reducing their learning gaps.

Pros

\- This product is a tailor made product suitable for academicians - Outcome based assessments are possible both by onsite and remote methods - All items are mapped with Session and Course learning outcomes - Reports and analytics are generated automatically - Item analysis and achievement of course learning outcomes - Easy to upload and publish the questions - Assessments can be designed with Proctor or without proctor settings - Review of items follows a hierarchy to ensure quality of items.

Cons

\- It will keep improving and updating as per the client requirement.

Review Source

HM

Hatoon M.  
Medical Student  
Hospital & Health Care  
Used the software for: 2+ years

### "Hatoon ISNC"

October 22, 2023

5.0

Pros

Saves time and easy to use and I like the new features

Cons

So far everything works great and very flexible it used to lag a bit but now it’s better

Review Source

SS

Sarah S.  
Lecturer  
Medical Practice  
Used the software for: 1-2 years

### "Hello"

August 18, 2023

5.0

Pros

The best thing about Digiv is says that it’s save time, and how critical is when it comes to calculating marks when human calculate, usually mistakes might happen, but if the AI calculated the error is less common

Cons

There’s no frequent updates for the application

Review Source

TM

Tasneem M.  
Associate Professor  
Higher Education  
Used the software for: 2+ years

### "Transforming Assessment in the Digital Age"

October 31, 2023

5.0

Pros

\- It supports various question types, including MCQs, open-ended, and multimedia questions. - Exams can be created both on-site and online. - Assessments can be performed with or without review. - The roles of the assessment author and the item author are clearly defined. - Questions can be written from scratch or extracted from a question bank. - The effectiveness of domains is evaluated by mapping the questions to the learning outcomes. - High-resolution pictures, videos, and structures can be uploaded. - The results are produced promptly following student submission. - CLO achievement assists in determining the student learning gap. - SAQs can be easily evaluated manually. - It generates item analysis report and helps in analyzing if assessment questions are a good measure for testing students. - The results are readily imported to official email.

Cons

\- Software updates constantly improve on prior versions, making it a user-friendly program.

Review Source

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