# Adact Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Adact the right Gamification solution for you? Explore 13 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/236773/Adact/reviews --- Adact 4.8 (13) [View alternatives](https://www.capterra.com/p/236773/Adact/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Adact Ease of use 4.7 Customer Service 4.9 ## Showing most helpful reviews Showing 1-13 of 13 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use GM Georgia M. Marketing executive Consumer Goods Used the software for: 6-12 months ### "Brilliant self serve gamification platform" June 25, 2024 5.0 Very good customer service and quick response times. Pros Easy to use self serve platform. Gamification is a great way to engage with consumers; Cons Found it difficult to get the size of images right. Review Source TK Tadej K. Product Manager Telecommunications Used the software for: 1-2 years ### "Adact does not only provide a great tool, but also an awesome team behind it" December 12, 2023 5.0 Great tool and a great value for money. Other that that, I would really like to thank the team behind the product. We have our own customers success manager \[sensitive content hidden\] who is always there to help us if we need him, they also organise different webinars, send us tips on how to improve our games etc. Pros All of the games we tried have proven to be great interaction and lead generators. Some are more suitable for younger and some for older population, which helps us to target different audiences on different occasions. Games can also be used as survey tools - by building them correctly one can use them to learn more about the customer. There is a number of engagement tracking options in the Adact's dashboard which help us measure the effectiveness of our marketing communication channels and see the engagement in real time. Games are also responsive and look good on all devices. Cons No major dislikes so far. We find it a bit annoying that customers have to log-in before playing the game, even if they are already logged-in our mobile app, but we are already working on this with Adact, which provides an option to use an API integration to connect our sign-on solution with their games. Reason for choosing Adact Before we started working with Adact we were developing each game by itself with our marketing agencies. Adact helps us to achieve same or better results much faster and with a much lower budget. Review Source AK Amy K. Manager Information Technology and Services Used the software for: Less than 6 months ### "Innovative event marketing with Gamification " January 8, 2024 4.0 Adact was a great way to create buzz at our event. We were able to collect data from the questions we asked, while also letting our customers have fun with it. It aligned well with our brand. Notably, the support our consultant \[sensitive content hidden\] gave us throughout was a stand out. She helped us trouble shoot any issues, and answered all our questions swiftly. Pros The Customer Service was a standout. Our consultant \[sensitive content hidden\] was excellent. We were operating in Australia so there was a significant time difference, however \[sensitive content hidden\] answered our calls and messages extremely quickly whenever we needed support - both when we were developing the game, and also when we were running it. \[sensitive content hidden\] made sure she was available on the days of our events so everything went smoothly. Cons We did have a lag when the game had more than 20 people playing at once, however, this was short lived. Review Source RP Rauno P. Marketing specialist Sports Used the software for: Less than 6 months ### "First user experience" June 14, 2024 5.0 Pros \+ Selection of many different games + Customer support/assistance + Real-time data + Real-time option to change campaigns Cons Hard to say, I think at the moment things are good. Waiting for more great updates in the future. Review Source KA Keit A. Head of marketing Media Production Used the software for: 1-2 years ### "Easy way to increase engagement" December 11, 2023 5.0 We have found new ways of engaging our clients - testing their knowledge, asking their opinion about different topis etc and all this in a fun way Pros I like how easy it is to set up games, anyone could do it. And it does not take as much time as one would imagine. And the team is so helpful, i love their customer support, they answer right away and try to find us the best solutions. Cons I have not that I can point out, so far we are happy with everything. Review Source PH Peter H. Chief Operations Officer Defense & Space Used the software for: Less than 6 months ### "Creative way to ensure employees stay up to date with required Computer Based Training (CBT)" December 6, 2021 5.0 We have been satisfied with Adact to this point and would recommend it to other small organizations that need to have employees complete periodic standards training. We used the product as an add-on to our already generated informational training. Pros Highly customizable and we were able to take important information that was previously presented through "Death by PowerPoint" and helped make the information more engaging. Cons We have not run into any negative aspects yet. Review Source MM Matthias M. Social Media Manager Marketing and Advertising Used the software for: 6-12 months ### "Overwhelmingly positive interactive marketing experience" November 29, 2023 5.0 Pros The Adact team accompanied us throughout the first couple of campaign planning and implementation processes. We especially appreciated the fast and individual support that helped us achieve our campaign goals. With our account manager, we felt in good hands at all times. Cons There's nothing that I disliked about Adact. They've done a great job! Review Source SL Santa L. Supervisor Consumer Services Used the software for: Less than 6 months ### "More FUN and better results" December 2, 2021 5.0 Pros With gamification is much more fun to learn and study content that are not enjoyable sometimes. Complete the task and get a reward or points and have fun with your colleagues who is going to win this week. Easy to use and adapt your needs. Cons It’s a bit pricey if you don’t want to use it on daily basis for smaller companies. Review Source SZ Selina Z. Marketing Coordinator Internet Used the software for: Less than 6 months ### "Thank you Adact - from Avocado" December 12, 2023 4.0 Pros The Adact gamification platform is very customisable, and customer support is amazing! super helpful Cons We would have liked to be able to access more details within the game analytics Review Source NBU Nika Brett U. Marketing director Consumer Services Used the software for: Less than 6 months ### "Our community loved it!" January 2, 2024 5.0 Pros Creating a game gives you the opportunity to try an entirely different kind of marketing. Secondly, the costumer support that they offered was really top-notch! Cons The software exceeded all the expectations, I have nothing bad to say :) Review Source IP Ilze P. Education specialist Education Management Used the software for: I used a free trial ### "Trendy marketing tool" December 7, 2021 5.0 My business partner showed me this tool and I used it for a short time, but I found it super easy to use and fun! I will definitely look into it and I am looking forward to implement it in our daily work. Pros I liked the most that this is gamification related tool that is trending all over the world regardless of the age. People love games! Cons I don't have anything specific that I did not like. Review Source EP Evija P. Regional HR and Administration Manager Financial Services Used the software for: I used a free trial ### "Fantastic tool for marketing!" October 13, 2021 5.0 Pros I love that this software is keeping up with all the new trends, this is exactly what a customer needs. Adact is a wonderful tool to keep customers engaged MUCH longer than other tools available in the market. All the games can be customized and you don't need to be a professional in design to make it fabulous! Cons Nothing to mention, I really think that this is a way to go. People like to play games, and not just Gen Z, all people like games regardless of their age. Review Source Response from Adact October 14, 2021 Hi Evija, Thanks a lot for your review! Glad you enjoyed our platform! MEJ Marie Elisabeth J. Workplace Manager Information Technology and Services Used the software for: Less than 6 months ### "VeriffXAdact" October 22, 2021 5.0 Pros It is easy to use and a very good product for those, who just need a little something extra for their employees Cons Features were all there, my suggestion would be to make it available on simpler terms for companies who'd need to use it once or twice per year. Review Source Response from Adact October 28, 2021 Thank you for your honest feedback! Similar Products Featured ## Related categories [Gamification](https://www.capterra.com/gamification-software/)[Contest](https://www.capterra.com/contest-software/)