--- title: "G Cloud Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about G Cloud Software - reviews, pricing plans, popular comparisons to other Server Backup products and more." source_url: "https://www.capterra.com/p/236881/G-Cloud/" page_type: "product" language: "en" --- # G Cloud Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) G Cloud ## What is G Cloud? G Cloud Backup is a mobile cloud storage solution for securely backing up data like photos, videos, documents, and more. This app protects data from threats like accidental deletion and device failure through encrypted cloud storage. With easy accessibility across devices and military-grade encryption, it aims to be a personal data guardian. It enables customers to store their digital memories and important files securely. ## What is G Cloud used for? [Backup](https://www.capterra.com/backup-software/)[Server Backup](https://www.capterra.com/server-backup-software/) Top alternative Featured Overall rating Based on 95 user reviews Reviews sentiment Positive 98% Neutral 1% Negative 1% Starting price $1.99 Flat Rate, Per Month Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for G Cloud?[Manage this product listing](https://www.g2.com/products/genie-backup-manager/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### G Cloud 4.8 (95) VS. [4.6 (375)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) Starting Price $1.99 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (95) Ease Of Use 4.7 (464) Value For Money 4.7 (80) Value For Money 4.4 (443) Customer Service 4.6 (77) Customer Service 4.5 (443) ## G Cloud alternatives [4.6 (1,201)](https://www.capterra.com/p/171884/IDrive/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.6 (254)](https://www.capterra.com/p/143536/MSP360-Managed-Backup/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (298)](https://www.capterra.com/p/184229/NinjaOne/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [NAKIVO Backup & Replication](https://www.capterra.com/p/161328/NAKIVO/) [4.8 (464)](https://www.capterra.com/p/161328/NAKIVO/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/161328/NAKIVO/) [View all alternatives](https://www.capterra.com/p/236881/G-Cloud/alternatives/) ## FAQs about G Cloud Overview ### What problems does G Cloud solve? G Cloud solves the risk of losing photos, files, and device data by making backup, storage, and restoration simple to set up and manage. It reduces manual backup work, confusing restore processes, and scattered media organization. Individual users, small businesses, and teams switching devices benefit most from its straightforward controls. Answer based on 23 reviews Overview ### Which roles and teams benefit most from G Cloud? G Cloud is most used by business owners, managers, and executives who need reliable cloud storage, easy file access, and simple collaboration across daily operations. IT-focused roles such as engineers, architects, and security leaders use it to manage data availability, protect information, and support secure document sharing across teams. Answer based on 95 reviews Overview ### What company size and industries is G Cloud built for? G Cloud is built for Android and iOS users, with strongest adoption among small businesses at 83%, followed by enterprises at 13%. It appears most common in Hospitality and Hospital & Health Care, each at 6%, and Health, Wellness and Fitness at 5%, primarily for backup. Answer based on 95 reviews Features and Usability ### What are the key features of G Cloud? G Cloud includes core backup features such as automatic backup, backup scheduling, cloud backup, and data recovery. Reviewers also highlight storage management for photos and documents, web access and restoration from other devices, and security features including encryption and SSL security for protected file access. Answer based on 36 reviews Pricing ### How much does it cost and what fees or limitations are included? G Cloud starts at $1.99/month for the 100 GB plan, with 1TB at 3.99 and Unlimited at 5.99; a free version is also available. Reviewers often call the pricing affordable and fair, though some find subscriptions pricey, want lower recurring costs, or report confusion around Unlimited and multi-account coverage. Answer based on 15 reviews Getting Started and Support ### How easy is it to onboard and train a team on G Cloud? G Cloud is easy for many team members to start using, with simple installation, friendly navigation, and a UI that suits mixed skill levels. Nontechnical users often get comfortable quickly, while admins or marketing teams may need more time to understand features and workflows. Reviewers note limited in-product guidance and a learn-as-you-go training experience. Answer based on 10 reviews Getting Started and Support ### What customer support options does G Cloud offer? G Cloud provides Email/Help Desk support for customer questions and issue resolution. Support experiences cannot be characterized from reviewer feedback here, since no support-related reviews are available. The available channel is limited to email-based help desk assistance. Security ### How does G Cloud handle data security and access control? G Cloud uses encryption, including reviewer-cited military encryption, plus cloud backups and scheduled backups to keep mobile data safe, accessible, and dependable. Reviewers also describe secure storage and straightforward setup. Some note backups may wait for Wi-Fi and permissions management can feel less intuitive, requiring manual approval in some cases. Answer based on 12 reviews Backup ### How well does G Cloud handle backups? G Cloud makes cloud backup easy with automatic scheduling, simple setup, and straightforward restore options. Many individuals and small business teams like the control over what gets backed up and when, though some users mention missed scheduled backups, Wi-Fi limits, and slower recovery or web access in certain situations. Answer based on 36 reviews ## Features AI summary Based on 2,612 Server Backup reviews Capterra reviewers point to these as the backup features buyers care about most: - **Backup and Recovery** (**74%** of reviewers rated this feature as critical) - **Secure Data Storage** (**65%**) - **Disaster Recovery** (**65%**) G Cloud includes other backup capabilities that reviewers also value, including **Cloud Backup** (**61%**), **Encryption** (**51%**), and **Backup Scheduling** (**48%**). Together, these features help businesses protect files in the cloud, keep sensitive data safer, and automate recurring backups, giving teams more consistent data protection with less manual work. Cloud Backup 4.8 (88) 70.45% of 88 reviewers that rated this feature as important or highly important This capability lets you store and restore important files in the cloud, making device transfers and data recovery simple. Reviewers indicate it’s easy to use, reliable, and provides peace of mind by ensuring files are always accessible and safe from loss. Encryption 4.7 (80) 63.75% of 80 reviewers that rated this feature as important or highly important G Cloud offers strong encryption, helping you keep your data private and secure. Reviewers appreciate feeling confident that their files are protected from unauthorized access, with many mentioning peace of mind and the importance of military-grade security. Backup Scheduling 4.7 (86) 68.60% of 86 reviewers that rated this feature as important or highly important With backup scheduling, you can automate regular backups and set convenient times. Users think this saves time, prevents data loss, and removes the need to remember manual backups, making it easier to keep information safe without interrupting daily activities. Compression 4.5 (77) 50.65% of 77 reviewers that rated this feature as important or highly important Compression helps you save storage space by reducing file sizes. Some reviewers find it valuable for faster backups, easier storage management, and affordability, while others feel it’s not essential but appreciate the extra space and convenience it provides. Automatic Backup 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Data is backed up automatically to prevent data loss Data Recovery 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Ability to restore deleted, hidden, or lost data from an email server/system G Cloud 9 features ### All Features - Automatic Backup: Data is backed up automatically to prevent data loss - Backup Scheduling: With backup scheduling, you can automate regular backups and set convenient times. Users think this saves time, prevents data loss, and removes the need to remember manual backups, making it easier to keep information safe without interrupting daily activities. - Cloud Backup: This capability lets you store and restore important files in the cloud, making device transfers and data recovery simple. Reviewers indicate it’s easy to use, reliable, and provides peace of mind by ensuring files are always accessible and safe from loss. - Compression: Compression helps you save storage space by reducing file sizes. Some reviewers find it valuable for faster backups, easier storage management, and affordability, while others feel it’s not essential but appreciate the extra space and convenience it provides. - Data Recovery: Ability to restore deleted, hidden, or lost data from an email server/system - Document Storage: Store and organize documents in a centralized system - Encryption: G Cloud offers strong encryption, helping you keep your data private and secure. Reviewers appreciate feeling confident that their files are protected from unauthorized access, with many mentioning peace of mind and the importance of military-grade security. - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Web Access/Restoration: Web Access/Restoration --- Features 4.7 (95) 4.7 Based on 95 reviews ## Pricing Value for money 4.7 (80) Free Version [View pricing plan details](https://www.capterra.com/p/236881/G-Cloud/pricing/) 100 GB $1.99 Flat Rate,Per Month It includes: - 100 GB Storage - Available Anytime and Anywhere - Exceptional Security - Fully Accessible Storage - Integrate All Your Gadgets - Intuitive Data Protection 1TB $3.99 Flat Rate,Per Month It includes: - 1tb Storage - Available Anytime and Anywhere - Exceptional Security - Fully Accessible Storage - Integrate All Your Gadgets - Intuitive Data Protection Unlimited $5.99 Flat Rate,Per Month It includes: - Available Anytime and Anywhere - Exceptional Security - Fully Accessible Storage - Integrate All Your Gadgets - Intuitive Data Protection - Unlimited Storage Value for money 4.7 (80) 4.7 Based on 80 reviews ## Support, customer service and training options Customer Service 4.6 (77) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (77) 4.6 Based on 77 reviews ## User reviews Overall rating 4.8 Based on 95 reviews Filter by rating 5(81) 4(12) 3(1) 2(0) 1(1) Mentioned topic Sorted by most recent KM Katrina M. Instacart shopper Human Resources ### "G cloud review " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 May 24, 2026 My experience has been good I have been using this application for about 6 years now and it's never failed me Pros I like that I can save all my documents and photos in one place without having to have multiple applications. Cons I don't like that I only get 2gigs of memory before I have to pay for more and that it duplicates a lot of things Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Michelle H. Owner/ceo Computer Hardware ### "Owner" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 22, 2023 Organization, backup restoration, the ability to maintain our cloud space Pros Integration and easy data process ,military encryption Cons We lost info and the ability to restore or recover several accounts Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CP Christopher P. Corporal Military ### "Very satisfied" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 9, 2022 I love the system the app and everything about it.. I've had it for a very long time and will keep it Pros I love everything about it the system let me save everything I have and I can find everything I save Cons Nothing the way you have your system and app I will not change or look for something better. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GD Gary D. Personal Use Writing and Editing ### "Lifetime License not honored, Cold Storage Very Slow" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 13, 2022 I bought a lifetime license, and figured cold storage into my safety net. After a few years G-Cloud contacted me saying they are no longer honoring the lifetime license…My lifetime account that I paid for will now cost $252/year. Pros Note: my review comments below are related to their Zoolz Product. I had to trim a lot of the details from my review to make it fit. Cons Zoolz’s cold storage is not a good option for regular backup. It is far too slow to be worthwhile as a Backup. I tried to restore a small Word file that was saved that week and it took more than a day to retrieve. I cannot imagine how long it would take to do a full recovery of 10,000s of files. Reasons for choosing G Cloud I thought Cold Storage would be an affordable way to have redundancy backups on line--- I was wrong. They stopped honoring the Lifetime Service I paid for. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BA Brandon A. N/A Consumer Electronics ### "Best backup solution " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 9, 2021 Pros I really like the backup process of this software and I love how I can access and restore my files anytime. Cons There isn't anything I don't like about it Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ET Elyssa T. Owner Philanthropy ### "G Cloud - One of the best" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 7, 2021 Pros Easy to use interface, multiple devices options, easy to use interface Cons Wish the storage was a little larger for free, haven't seen if there is an option to restore a deleted device or not. Dont remember ever seeing one before. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LM Louis M. Telecommunications Non-Profit Organization Management ### "Cloud" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 6, 2021 Great Pros Reliable Automatically updates No glitch so far Cons Nothing my experience SO FAR Great no foreseeable problems Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Brandi R. Consultant Health, Wellness and Fitness ### "Must use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 6, 2021 Pros Easy to use and easy to maneuver versus other types. Cons Long download times and sometimes it gives lag Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. PB Paul B. Lead Technical Writer Writing and Editing ### "One of the very first apps I install" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 October 6, 2021 One of the first apps I install on any new phone. Ensures that what doesn't get transferred by the OS ends up on the phone, so I'm not looking for missing files. Pros Easy, scheduled backups of my data to a cloud account. Easy and affordable to add more storage as needed. Cons Permissions management could be a bit more intuitive, but it's not a deal breaker Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DN David N. Engineering Civil Engineering ### "Best cloud app ever" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 6, 2021 Good app thanks to it that my files are easily accessible upon login Pros Connvinient and effectiveness in operation Cons The methods of obtaining more storage should be added Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/236881/G-Cloud/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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