--- title: "G Cloud Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about G Cloud Software - reviews, pricing plans, popular comparisons to other Server Backup products and more." source_url: "https://www.capterra.com/p/236881/G-Cloud/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # G Cloud Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) G Cloud ## What is G Cloud? G Cloud Backup is a mobile cloud storage solution for securely backing up data like photos, videos, documents, and more. This app protects data from threats like accidental deletion and device failure through encrypted cloud storage. With easy accessibility across devices and military-grade encryption, it aims to be a personal data guardian. It enables customers to store their digital memories and important files securely. ## What is G Cloud used for? [Backup](https://www.capterra.com/backup-software/)[Server Backup](https://www.capterra.com/server-backup-software/) Top alternative Featured Overall rating Based on 95 user reviews Reviews sentiment Positive 98% Neutral 1% Negative 1% Starting price $1.99 Flat Rate, Per Month Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for G Cloud?[Manage this product listing](https://www.g2.com/products/genie-backup-manager/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### G Cloud 4.8 (95) VS. [4.6 (1,201)](https://www.capterra.com/p/171884/IDrive/reviews/) Starting Price $1.99 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (95) Ease Of Use 4.5 (1,201) Value For Money 4.7 (80) Value For Money 4.7 (1,039) Customer Service 4.6 (77) Customer Service 4.5 (726) ## G Cloud alternatives [4.6 (375)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.8 (77)](https://www.capterra.com/p/154905/Veeam-Availability-Suite/reviews/) Starting price $428.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Salesforce Backup](https://www.capterra.com/p/265572/Salesforce-Backup/) [4.8 (80)](https://www.capterra.com/p/265572/Salesforce-Backup/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/265572/Salesforce-Backup/) Highest Rated [Macrium Backup & Restore](https://www.capterra.com/p/160544/Macrium-Reflect/) [4.8 (123)](https://www.capterra.com/p/160544/Macrium-Reflect/reviews/) Starting price $65.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/160544/Macrium-Reflect/) [View all alternatives](https://www.capterra.com/p/236881/G-Cloud/alternatives/) ## FAQs about G Cloud Overview ### What problems does G Cloud solve? G Cloud solves the risk of losing phone files, photos, messages, contacts, and business records through automatic, scheduled cloud backups with encryption. It also reduces device storage pressure and simplifies restoring or transferring data to a new device. Small businesses, on-call staff, and individual mobile users benefit most. Answer based on 67 reviews Overview ### Which roles and teams benefit most from G Cloud? G Cloud is most used by business owners, managers, and executives who need to protect mobile data and maintain access to contacts, photos, and files. IT-minded engineers and administrators use it for device backup and recovery, while students, caregivers, and healthcare support staff rely on it to safeguard personal information. Answer based on 95 reviews Overview ### What company size and industries is G Cloud built for? G Cloud is for Android and iOS users, with small businesses representing 83% of reviewers and Hospitality and Hospital & Health Care each accounting for 6%. Enterprise users make up 13%, while Retail represents 5%. Its reported use case is backup, cited by 100% of reviewers. Answer based on 95 reviews Features and Usability ### What are the key features of G Cloud? G Cloud includes cloud backup and backup scheduling, allowing users to store backups over time and set backup times that fit daily routines. It also provides encryption to protect stored data from unauthorized access, compression to reduce storage needs for larger files, and web access/restoration for retrieving backed-up content. Answer based on 64 reviews Pricing ### How much does it cost and what fees or limitations are included? G Cloud offers a free version, with paid storage starting at $1.99 per month for the 100 GB plan. The 1 TB plan costs 3.99, while Unlimited costs 5.99 monthly. Reviewers describe it as affordable and fairly priced, though some consider recurring subscriptions costly and reported issues with Unlimited purchase recognition or discontinued lifetime licenses. Answer based on 15 reviews Getting Started and Support ### How easy is it to onboard and train a team on G Cloud? G Cloud is easy to install and navigate for users with basic technical knowledge, thanks to its simple backup workflow and friendly interface. Reviewers indicate that marketing and advertising teams may need more time to understand the platform and integrations. Training is largely self-directed, with some users requesting clearer feature-specific instructions. Answer based on 10 reviews Getting Started and Support ### What customer support options does G Cloud offer? G Cloud provides Email/Help Desk support for customer questions and issues. Support is handled through written requests, allowing users to describe problems in detail and track replies in one place. No reviewer feedback is available here, so support quality, response speed, and helpfulness cannot be assessed. Security ### How does G Cloud handle data security and access control? G Cloud uses encryption, including what reviewers describe as military encryption, to protect cloud backups. It lets users schedule backups and keep phone data, photos, and history accessible when needed. Users generally view stored data as safe, though permissions management can be less intuitive, and backups may require Wi-Fi and manual permission. Answer based on 12 reviews Backup ### How well does G Cloud handle device backups? G Cloud provides easy, scheduled cloud backups for photos, documents, and mobile data, with straightforward restoration when changing devices. Home users and small business teams value file selection, scheduling, and secure storage, although some users report missed scheduled backups, Wi-Fi-only limitations, and slower retrieval through the web interface. Answer based on 36 reviews ## Features AI summary Based on 2,612 Server Backup reviews Capterra reviewers point to these as the backup features buyers care about most: - **Backup and Recovery** (**74%** of reviewers rated this feature as critical) - **Secure Data Storage** (**65%**) - **Disaster Recovery** (**65%**) G Cloud includes other backup capabilities that reviewers also value, including **Cloud Backup** (**61%**), **Encryption** (**51%**), and **Backup Scheduling** (**48%**). Together, these features help businesses protect files in the cloud, keep sensitive data safer, and automate recurring backups, giving teams more consistent data protection with less manual work. Cloud Backup 4.8 (88) 70.45% of 88 reviewers that rated this feature as important or highly important This capability lets you store and restore important files in the cloud, making device transfers and data recovery simple. Reviewers indicate it’s easy to use, reliable, and provides peace of mind by ensuring files are always accessible and safe from loss. Encryption 4.7 (80) 63.75% of 80 reviewers that rated this feature as important or highly important G Cloud offers strong encryption, helping you keep your data private and secure. Reviewers appreciate feeling confident that their files are protected from unauthorized access, with many mentioning peace of mind and the importance of military-grade security. Backup Scheduling 4.7 (86) 68.60% of 86 reviewers that rated this feature as important or highly important With backup scheduling, you can automate regular backups and set convenient times. Users think this saves time, prevents data loss, and removes the need to remember manual backups, making it easier to keep information safe without interrupting daily activities. Compression 4.5 (77) 50.65% of 77 reviewers that rated this feature as important or highly important Compression helps you save storage space by reducing file sizes. Some reviewers find it valuable for faster backups, easier storage management, and affordability, while others feel it’s not essential but appreciate the extra space and convenience it provides. Automatic Backup 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Data is backed up automatically to prevent data loss Data Recovery 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Ability to restore deleted, hidden, or lost data from an email server/system G Cloud 9 features ### All Features - Automatic Backup: Data is backed up automatically to prevent data loss - Backup Scheduling: With backup scheduling, you can automate regular backups and set convenient times. Users think this saves time, prevents data loss, and removes the need to remember manual backups, making it easier to keep information safe without interrupting daily activities. - Cloud Backup: This capability lets you store and restore important files in the cloud, making device transfers and data recovery simple. Reviewers indicate it’s easy to use, reliable, and provides peace of mind by ensuring files are always accessible and safe from loss. - Compression: Compression helps you save storage space by reducing file sizes. Some reviewers find it valuable for faster backups, easier storage management, and affordability, while others feel it’s not essential but appreciate the extra space and convenience it provides. - Data Recovery: Ability to restore deleted, hidden, or lost data from an email server/system - Document Storage: Store and organize documents in a centralized system - Encryption: G Cloud offers strong encryption, helping you keep your data private and secure. Reviewers appreciate feeling confident that their files are protected from unauthorized access, with many mentioning peace of mind and the importance of military-grade security. - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Web Access/Restoration: Web Access/Restoration --- Features 4.7 (95) 4.7 Based on 95 reviews ## Pricing Value for money 4.7 (80) Free Version [View pricing plan details](https://www.capterra.com/p/236881/G-Cloud/pricing/) 100 GB $1.99 Flat Rate,Per Month It includes: - 100 GB Storage - Available Anytime and Anywhere - Exceptional Security - Fully Accessible Storage - Integrate All Your Gadgets - Intuitive Data Protection 1TB $3.99 Flat Rate,Per Month It includes: - 1tb Storage - Available Anytime and Anywhere - Exceptional Security - Fully Accessible Storage - Integrate All Your Gadgets - Intuitive Data Protection Unlimited $5.99 Flat Rate,Per Month It includes: - Available Anytime and Anywhere - Exceptional Security - Fully Accessible Storage - Integrate All Your Gadgets - Intuitive Data Protection - Unlimited Storage Value for money 4.7 (80) 4.7 Based on 80 reviews ## Support, customer service and training options Customer Service 4.6 (77) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (77) 4.6 Based on 77 reviews ## User reviews Overall rating 4.8 Based on 95 reviews Filter by rating Counts reflect reviews available in this feed. 5(81) 4(12) 3(1) 2(0) 1(1) Mentioned topic Recent reviews first, then most helpful Katrina B. Instacart shopper Used the software for: Less than 1 year ### "G cloud review " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 May 26, 2026 My experience has been good I have been using this application for about 6 years now and it's never failed me Pros I like that I can save all my documents and photos in one place without having to have multiple applications. Cons I don't like that I only get 2gigs of memory before I have to pay for more and that it duplicates a lot of things Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Michelle H. Owner/ceo Used the software for: 1-3 years ### "Owner" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 23, 2023 Organization, backup restoration, the ability to maintain our cloud space Pros Integration and easy data process ,military encryption Cons We lost info and the ability to restore or recover several accounts Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Student Used the software for: 1-3 years ### "Awesome software with decent price " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 28, 2021 Overall experience with g cloud is excellant and feel happy. Pros Its storage capacity and its user interface. Cons If In this memory of picture revival feature available so it will execellant. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Personal Use Used the software for: 3-5 years ### "Lifetime License not honored, Cold Storage Very Slow" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 July 15, 2022 I bought a lifetime license, and figured cold storage into my safety net. After a few years G-Cloud contacted me saying they are no longer honoring the lifetime license…My lifetime account that I paid for will now cost $252/year. Pros Note: my review comments below are related to their Zoolz Product. I had to trim a lot of the details from my review to make it fit. Cons Zoolz’s cold storage is not a good option for regular backup. It is far too slow to be worthwhile as a Backup. I tried to restore a small Word file that was saved that week and it took more than a day to retrieve. I cannot imagine how long it would take to do a full recovery of 10,000s of files. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Manager Used the software for: 3-5 years ### "Fantastic bit of kit " 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 October 4, 2021 8 out of 10 there should be a function to delete your current pictures once backed up like it used to have! I am missing that feature now! Pros I have used this for 3 plus years it's totally worth what I pay! Even though its had glitches in the past its been fixed speedily by the g cloud team! Cons Sometimes migrating to a new device is slow and often comes up with errors but when everything is in place it works perfectly Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Manager Used the software for: 3-5 years ### "Very important soft ware" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 1, 2021 It helps keep track of my documents as well as important pictures that I use every day at my business and at home but mostly for my business My overall experience with this has just been very satisfactory and I've been very very pleased with this and I would recommend it to anybody and everybody especially if you're running a business because it'll keep track your back if you have to lose an important document or pictures you can always go to cloud and retrieve it because it's there and it's so easy to set up the scheduling world of download it back up everything on its own. Pros The features that have been so impactful in this software has been the encryption the backup and the scheduling I would recommend it to anybody and everybody who either runs a business or runs their daily lives at home to me it's a 5 to 10 star rating Cons The least thing I like about it is every once in awhile it can run a little slow. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Head Chef Used the software for: 3-5 years ### "Impressed" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 September 30, 2021 Simply amazing for personal and for business Pros It's so easy to install and even easier to use Cons I dont have a single thing bad to say I absolutely love it! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Managing Member Used the software for: 3-5 years ### "A program I can't live without" 5.0 September 29, 2021 G Cloud has just been an amazing feature to have available. I really cannot speak highly enough about this app. If I need to keep up with something, even on the internet as I'm looking, I can simply take a screenshot and I know I'll be able to find it later. Pros I like the ability to schedule my backups automatically taking one thing off of my plate. The ease of setting it up is extremely simple and takes the guesswork out of it which is a very nice feature. Cons I wish I could have it more easily organized with my different business Gmail accounts and that when I purchased the product it could encompass all of my Gmail accounts under the same price and same reoccurring fee That's the one thing I would change if I had a choice. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer CNA /School employee Used the software for: 3-5 years ### "Complete backup" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 29, 2021 The ability to remove unwanted or old unneeded files on my device. Pros Easy to use very simple and shirt no second guessing of any part of the app. How you can transfer with ease the important things from your old phone to the new device that you upgrade to or purchase. The price is right and affordable for all budgets. Cons No real issues have I ran into using this app for any reason. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer Patient Assistance Used the software for: 1-3 years ### "Photo Safeguard" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 29, 2021 I really enjoy using G cloud Pros Can save all my pictures from my phone and access with email account information Cons Does not backup without being on wifi so sometimes I don't realize that photos are sitting to be backed up and that I always have to give permission when I having for automatic Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/236881/G-Cloud/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Vinchin Backup & Recovery vs G Cloud](https://www.capterra.com/compare/180134-236881/Vinchin-Backup-Recovery-vs-G-Cloud) [NAKIVO Backup & Replication vs G Cloud](https://www.capterra.com/compare/161328-236881/NAKIVO-vs-G-Cloud)