# G Cloud Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is G Cloud the right Backup solution for you? Explore 95 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/236881/G-Cloud/reviews

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G Cloud

4.8 (95)

[View alternatives](https://www.capterra.com/p/236881/G-Cloud/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of G Cloud

Ease of use

4.7

Customer Service

4.6

## Pros and Cons in Reviews

MH

Miranda H

MarketeerMarketing and Advertising, 2 - 10 employeesUsed the software for: I used a free trial.

“G Cloud has made it easily possible to find, locate, and utilize all of our databases in order to change ourselves to better fit the ever-changing world of marketing and advertising.“

September 26, 2021

GD

Gary D

Personal UseWriting and Editing, 2 - 10 employeesUsed the software for: More than 2 years.

“I cannot imagine how long it would take to do a full recovery of 10,000s of files. “

July 13, 2022

MH

Miranda H

MarketeerMarketing and Advertising, 2 - 10 employeesUsed the software for: I used a free trial.

“Google Cloud offers an impactful Backup Feature making Everything within the business that you may need available for use Whenever, Wherever, and However you may want to use it.“

September 26, 2021

Elatt S

Patient AssistanceHospital & Health Care, 10,001+ employeesUsed the software for: 1-2 years.

“Does not backup without being on wifi so sometimes I don't realize that photos are sitting to be backed up and that I always have to give permission when I having for automatic“

September 28, 2021

RO

Raven O

Massage TherapistAlternative Medicine, Self-employedUsed the software for: 6-12 months.

“It allows me to clear up room on my mobile device with regular backups of my photos and documents“

September 26, 2021

SH

Sunshine H

StudentHealth, Wellness and Fitness, Self-employedUsed the software for: 6-12 months.

“The only thing I don't like is how difficult it is to change my email address..the one I signed up with I no longer have access to and I still haven't been able to change it“

September 26, 2021

RH

Rasha H

Engineer Computer Software, 51 - 200 employeesUsed the software for: More than 2 years.

“You can filter the backed up data based on file types. When moving to a new device, restoring your data back is so simple!“

September 26, 2021

Brandi R

ConsultantHealth, Wellness and Fitness, 10,001+ employeesUsed the software for: Less than 6 months.

“Long download times and sometimes it gives lag“

October 6, 2021

## Showing most helpful reviews

Showing 1-25 of 95 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Michelle H.  
Owner/ceo  
Computer Hardware  
Used the software for: 1-2 years

### "Owner"

June 22, 2023

5.0

Organization, backup restoration, the ability to maintain our cloud space

Pros

Integration and easy data process ,military encryption

Cons

We lost info and the ability to restore or recover several accounts

Review Source

AK

Ashish K.  
Student  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Awesome software with decent price "

September 26, 2021

5.0

Overall experience with g cloud is excellant and feel happy.

Pros

Its storage capacity and its user interface.

Cons

If In this memory of picture revival feature available so it will execellant.

Alternatives considered

[MEGA](https://www.capterra.com/p/232384/MEGA/)

Reason for choosing G Cloud

It's feature are so good and becaise of user Interface.

Switched from

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[Google Drive](https://www.capterra.com/p/161425/Drive/)

Because of poor support and lack of feature With very less storage capacity.

Review Source

GD

Gary D.  
Personal Use  
Writing and Editing  
Used the software for: 2+ years

### "Lifetime License not honored, Cold Storage Very Slow"

July 13, 2022

3.0

I bought a lifetime license, and figured cold storage into my safety net. After a few years G-Cloud contacted me saying they are no longer honoring the lifetime license…My lifetime account that I paid for will now cost $252/year.

Pros

Note: my review comments below are related to their Zoolz Product. I had to trim a lot of the details from my review to make it fit.

Cons

Zoolz’s cold storage is not a good option for regular backup. It is far too slow to be worthwhile as a Backup. I tried to restore a small Word file that was saved that week and it took more than a day to retrieve. I cannot imagine how long it would take to do a full recovery of 10,000s of files.

Reason for choosing G Cloud

I thought Cold Storage would be an affordable way to have redundancy backups on line--- I was wrong. They stopped honoring the Lifetime Service I paid for.

Review Source

AH

Andrew H.  
Manager  
Automotive  
Used the software for: 2+ years

### "Fantastic bit of kit "

October 2, 2021

5.0

8 out of 10 there should be a function to delete your current pictures once backed up like it used to have! I am missing that feature now!

Pros

I have used this for 3 plus years it's totally worth what I pay! Even though its had glitches in the past its been fixed speedily by the g cloud team!

Cons

Sometimes migrating to a new device is slow and often comes up with errors but when everything is in place it works perfectly

Switched from

[Google Drive](https://www.capterra.com/p/161425/Drive/)

Just preferred the ui much better on g cloud 🌥

Review Source

CD

Calvin D.  
Manager  
Commercial Real Estate  
Used the software for: 2+ years

### "Very important soft ware"

September 30, 2021

5.0

It helps keep track of my documents as well as important pictures that I use every day at my business and at home but mostly for my business My overall experience with this has just been very satisfactory and I've been very very pleased with this and I would recommend it to anybody and everybody especially if you're running a business because it'll keep track your back if you have to lose an important document or pictures you can always go to cloud and retrieve it because it's there and it's so easy to set up the scheduling world of download it back up everything on its own.

Pros

The features that have been so impactful in this software has been the encryption the backup and the scheduling I would recommend it to anybody and everybody who either runs a business or runs their daily lives at home to me it's a 5 to 10 star rating

Cons

The least thing I like about it is every once in awhile it can run a little slow.

Review Source

DF

Dana F.  
Head Chef  
Food & Beverages  
Used the software for: 2+ years

### "Impressed"

September 29, 2021

5.0

Simply amazing for personal and for business

Pros

It's so easy to install and even easier to use

Cons

I dont have a single thing bad to say I absolutely love it!

Reason for choosing G Cloud

We tried this one after a couple of other "cloud" services that just didn't seem to do all that they said they could or wouldn't work right. After like 3 other ones I suggested we try this one because of the reviews posted on it. We never tried another one and I've even got a personal cloud for my daughter and me. I'm terribly destructive on phones lol and I've gone through 9 of them since I started using my cloud years ago. I haven't lost a single picture video text message call or anything!! You can ask me to show you a video of my daughter's kindergarten graduation and in a couple of mins I can pull it right down from my cloud and we can watch it! She's gonna graduate from highschool in 1 more year lol. Now how much more convincing does anyone need than that! I absolutely love my cloud! It's truly saved all my personal memories and out my mind at ease about work. I can't be more thankful 💞💞💞

Review Source

BS

Beatriz S.  
CNA /School employee  
Primary/Secondary Education  
Used the software for: 2+ years

### "Complete backup"

September 27, 2021

5.0

The ability to remove unwanted or old unneeded files on my device.

Pros

Easy to use very simple and shirt no second guessing of any part of the app. How you can transfer with ease the important things from your old phone to the new device that you upgrade to or purchase. The price is right and affordable for all budgets.

Cons

No real issues have I ran into using this app for any reason.

Reason for choosing G Cloud

I really enjoyed the app after the first two weeks of using it so there was no need for any other product.

Review Source

VR

Verified Reviewer  
Patient Assistance  
Hospital & Health Care  
Used the software for: 1-2 years

### "Photo Safeguard"

September 28, 2021

5.0

I really enjoy using G cloud

Pros

Can save all my pictures from my phone and access with email account information

Cons

Does not backup without being on wifi so sometimes I don't realize that photos are sitting to be backed up and that I always have to give permission when I having for automatic

Review Source

KM

Katrina M.  
Instacart shopper  
Human Resources  
Used the software for: 6-12 months

### "G cloud review "

May 24, 2026

4.0

My experience has been good I have been using this application for about 6 years now and it's never failed me

Pros

I like that I can save all my documents and photos in one place without having to have multiple applications.

Cons

I don't like that I only get 2gigs of memory before I have to pay for more and that it duplicates a lot of things

Review Source

Uthman Ali A.  
UN Volunteer  
International Trade and Development  
Used the software for: 2+ years

### "My favorite cloud backup application "

September 27, 2021

5.0

I am a happy user of the application, and for more than three years I can guarantee there is no an equivalent alternative in the market

Pros

After comprehensive use of the avaliable alternative, there is no comparison G Cloud is the best option

Cons

The limited space available for users with multi devices

Switched from

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)

G Cloud is the best in the field

Review Source

DT

Deandra T.  
Customer Support Supervisor  
Executive Office  
Used the software for: 2+ years

### "Amazing App"

October 2, 2021

5.0

I would recommend this app to anyone. It is amazing and not expensive at all

Pros

I love this app. You can pay for unlimited storage which is very inexpensive. This app you can schedule back up so you never have to worry about forgetting

Cons

There are no cons of this app. I definelyy recommened this to anyone looking for a cloud service

Switched from

[Verizon Cloud](https://www.capterra.com/p/210423/Verizon-Cloud/)

G cloud had unlimited storage for cheap

Review Source

JN

Joelene N.  
Community care support worker  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Awesome app"

October 2, 2021

5.0

Pros

Easy to use and saves my stuff for me automatically

Cons

I can't think of anything I didn't like about the product

Review Source

AG

Ann G.  
NA  
Accounting  
Used the software for: 2+ years

### "On the cloud"

September 26, 2021

5.0

Na

Pros

The ability to save all my important contact information and data while freeing up space on my device is priceless. G Cloud had been making storing data easier for me for years

Cons

NA nothing nope nada no none done quit no

Review Source

VB

Val B.  
CEO  
Commercial Real Estate  
Used the software for: 2+ years

### "Always The Cloud "

October 6, 2021

5.0

Pros

Easy to use, schedule and literally have peace of mind

Cons

None it's very helpful when you know just enough but not a genius in tech.

Review Source

JG

Jason G.  
Technician  
Machinery  
Used the software for: 2+ years

### "Very satisfied"

September 26, 2021

5.0

Able to share files and docs with ease

Pros

Able to store and backup all documents and files easily

Cons

No issues for my use, meets every standard I have

Review Source

RH

Rasha H.  
Engineer  
Computer Software  
Used the software for: 2+ years

### "The best Cloud backup app for Android devices "

September 26, 2021

5.0

Pros

It is easy to install. You have control over when the backup to take place. You can filter the backed up data based on file types. When moving to a new device, restoring your data back is so simple!

Cons

The website can be improved. This helps when you need to download something from your backup on a PC.

Review Source

SD

Sarah D.  
Owner/Founder  
Marketing and Advertising  
Used the software for: 2+ years

### "My Lifesaver"

September 26, 2021

5.0

Simple, easy & its definitely a must have

Pros

The ease & simplicity to bring my data over from once device to another device

Cons

I'd have to say that I least liked the whole concept of Compressing a file like it is so unnecessary

Review Source

PE

Patricia E.  
User  
Hospitality  
Used the software for: 1-2 years

### "G Cloud"

September 28, 2021

5.0

I've been using it for awhile now and I've never had any problems with it

Pros

I don't have to worry about losing my family photos

Cons

I love all the features and I've never had any problems with it

Reason for choosing G Cloud

Because I used the trial offer and really liked G Cloud

Review Source

DH

Debbie H.  
Founder/Owner  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Awesome "

September 26, 2021

5.0

Pros

Backup/BigMind working together with other storage systems

Cons

Bigger storage on basic plan. Doesn't have free basic Business Plan

Review Source

BF

Brandy F.  
Buisness  
Hospitality  
Used the software for: 1-2 years

### "G cloud provides all of my buisness needs"

September 26, 2021

5.0

Securing data backup incase of hard drive failure

Pros

The restore function is easy to use. The amount of backup for the price is wonderful.

Cons

Nothing thus far. Everything has been easy to use.

Reason for choosing G Cloud

Larger storage cheaper price

Review Source

OA

Olawale A.  
CEO  
Renewables & Environment  
Used the software for: 2+ years

### "My G Cloud"

September 26, 2021

5.0

Pros

Backups and regular updating are mostly great.

Cons

Error in scheduled daily back ups in the new updated version.

Review Source

LB

Linda B.  
Business Owner  
Music  
Used the software for: 2+ years

### "G Cloud Pros"

September 26, 2021

5.0

My overall experience is satisfactory. It's a great service at a fair price.

Pros

I like the unlimited backup on multiple devices

Cons

I would like it to be compatible with Ipad

Review Source

GO

Gershom O.  
Teacher  
Education Management  
Used the software for: 6-12 months

### "Backup schedules "

September 27, 2021

5.0

It has been good though I realised that I loose the content when I change my phone

Pros

Easy navigation where there are less complex icons

Cons

The features available should be easy to get around

Review Source

ES

Eric S.  
Informatiker  
Computer & Network Security  
Used the software for: 1-2 years

### "Easy Backup"

September 26, 2021

4.0

At least no bigger problems

Pros

Runs in Background, without touch every day

Cons

After installing it runs without problems

Review Source

VR

Verified Reviewer  
Remodeling contractor  
Construction  
Used the software for: 6-12 months

### "Great software!!"

October 2, 2021

4.0

Overall easy to use ,great choice In storage , maybe a touch slow in uploading times

Pros

Ease to use ,very user friendly! Multiple folder and media types all in one place. Easy to copy transfer and is definitely worth the download!

Cons

I feel I took a long while to upload the data

Review Source

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