# Rating Captain Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Rating Captain Software - reviews, pricing plans, popular comparisons to other Review Management products and more. Source: https://www.capterra.com/p/236892/Rating-Captain --- # Rating Captain Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Rating Captain ## What is Rating Captain? In a digital age where reputation and search presence make all the difference, Rating Captain emerges as the singular solution for businesses poised to conquer the online landscape. With an impeccable blend of review management and local SEO tools, this platform is designed to propel businesses of all sizes to the pinnacle of online success. Delight in a comprehensive suite where collecting, analyzing, and displaying customer feedback becomes second nature, all while safeguarding and boosting your local search authority. From small eateries to sprawling e-commerce realms, Rating Captain equips every client with the artillery to harvest insightful product feedback and flaunt stellar ratings, both of which are proven to drive conversions and cement trust. ## What is Rating Captain used for? [Review Management](https://www.capterra.com/review-management-software/)[Reputation Management](https://www.capterra.com/reputation-management-software/) Top alternative Featured Overall rating Based on 9 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $39 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Rating Captain?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://ratingcaptain.com&name=Rating Captain) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Rating Captain 4.6 (9) VS. [4.3 (669)](https://www.capterra.com/p/141842/Weave/reviews/) Starting Price $39 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (9) Ease Of Use 4.5 (669) Value For Money 4.3 (7) Value For Money 4.1 (604) Customer Service 4.4 (7) Customer Service 3.9 (631) ## Rating Captain alternatives [4.9 (81)](https://www.capterra.com/p/183655/Score-My-Reviews/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.9 (223)](https://www.capterra.com/p/176189/Okendo/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars Highest Rated [5.0 (152)](https://www.capterra.com/p/210085/TrueReview/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.7 (704)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/236892/Rating-Captain/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Review Monitoring 4.2 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Automatically monitor and receive alerts for any new online reviews Negative Feedback Management 4.8 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Identify, track, and respond to negative feedback Response Management 4.0 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Planning and managing of resources and procedures to mitigate the impact of events and incidents Review Notification 4.0 (5) 20.00% of 5 reviewers that rated this feature as important or highly important Notifies a business when a review is left Review Request 4.2 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Allows businesses to request reviews from their customers Dashboard 4.0 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Assembly of graphs and charts for visualizing and tracking statistics/metrics Rating Captain 48 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Software program that continuously adjusts its behavior based on observed data Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Automatic reply functionality for incoming messages Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Communicate using direct chat or messages within the system Manage and track all internal and external communication conducted via calls, email, text, or chat Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Add customized logos and colors to align with company branding Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Manage, store and organize emails within the system or via third-party apps Reminders sent via email Tracks metrics that provide insight into how a user interacts with any interface or product Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Track and monitor a specific set of keywords Observe and track the demand, usage, progress or quality of a system, product, or user Manage and support multiple locations Identify, track, and respond to negative feedback Ratings/Reviews Analyze and gain insights into data in real-time Notifications that are delivered to users as soon as an event occurs Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Planning and managing of resources and procedures to mitigate the impact of events and incidents Allows businesses to manage badges from review websites. Automatically monitor and receive alerts for any new online reviews Notifies a business when a review is left Allows businesses to request reviews from their customers Share internal and external reviews on social media platforms Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Optimize and manage the search engine optimization efforts for a website or digital content Send messages via SMS Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Market event via social media tools Allows businesses to share their videos on social media. Create and administer polls and surveys Gauge satisfaction and receive information for improvement and success Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Interact with data visualization elements, such as charts and graphs, to drill down into data Seamlessly integrates with 3rd party websites An extended application or connector that enables users to perform additional services with their current set of tools Features 4.6 (9) 4.6 Based on 9 reviews ## Pricing Value for money 4.3 (7) Free Trial [View pricing plan details](https://www.capterra.com/p/236892/Rating-Captain/pricing/) Growth $39.00 Flat Rate,Per Month It includes: - Company reviews - Product reviews - Reviews widgets - SEO widgets - E-mail review invitations - SMS review invitations - Pop-up review invitations - QR codes review invitations - Google Rich Snippets - User-Generated Content - Integrations - Marketing automation - Discount codes - Review analysis - Reviews monitoring Captain $80.00 Flat Rate,Per Month It includes: - Company reviews - Product reviews - Reviews widgets - SEO widgets - E-mail review invitations - SMS review invitations - Pop-up review invitations - QR codes review invitations - Google Rich Snippets - Google Merchant Center - Google Seller Ratings - User-Generated Content - Integrations - Marketing automation - Discount codes - NPS surveys - Review analysis - Competition analysis - Reviews monitoring - Credibility badge Power $135.00 Flat Rate,Per Month It includes: - Company reviews - Product reviews - Reviews widgets - SEO widgets - E-mail review invitations - SMS review invitations - Pop-up review invitations - QR codes review invitations - Google Rich Snippets - Google Merchant Center - Google Seller Ratings - User-Generated Content - Integrations - Marketing automation - Discount codes - NPS surveys - Review analysis - Competition analysis - Reviews monitoring - Credibility badge - Custom features for your company - Vendor Panel - Custom solutions (more than reviews) Value for money 4.3 (7) 4.3 Based on 7 reviews ## Integrations [ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ MySQL](https://www.capterra.com/p/11482/MySQL/)[ OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/)[ Trustpilot](https://www.capterra.com/p/169618/Trustpilot/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ Yelp Guest Manager](https://www.capterra.com/p/130358/Yelp-Reservations/)[ PrestaShop](https://www.capterra.com/p/134005/PrestaShop/) ## Support, customer service and training options Customer Service 4.4 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (7) 4.4 Based on 7 reviews ## User reviews Overall rating 4.6 Based on 9 reviews Filter by rating 5(8) 4(0) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent MK Mariusz K. Owner Hospital & Health Care ### "Definitely not recommending Rating Captain " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 5, 2026 Extremely bad, not only they didn't help but they ask for another month payment because I was late by 1 day with my notice. I reasoned with them but they put me up for collection, published the debt on an auction. Very ruthless. Pros The illusion that Rating Captain will improve visibility of my Clinic on Google Maps. It was only an unwarranted promise for which I have paid heavily in monetary terms and visibility. Cons Rating Captain lack of business ethics. They are unreasonable, aggressive. Theirs business ethics are questionable. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AB Andy B. Partner Retail ### "Great piece of software without spending a fortune" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 22, 2022 We have used the software from when they were pretty new i think. We had a few teething problems but this seems to be sorted now. Pros This software does the job automatically for our small company for a reasonable cost. Cons This software is pretty good so I have no issues when using. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Daniel T. Digital & CRM Automotive ### "Rating Captain for Automotive" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 21, 2022 Pros Ease of use and quick wins in boosting number of good reviews. Cons Nothing negative so far, maybe left menu could be a little bit improved (anchors of links). Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BA Bartek A. Junior manager Consumer Electronics ### "Very goog app" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 14, 2022 Pros A very good solution tailored to individual needs. Very good contact and quick response Cons Unfortunately, the process of setting up and checking takes a while. But after that everything works very well. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MF Michal F. Sommelier Food & Beverages ### "Really good application" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 December 14, 2022 Pros I think ease of use and integration with other applications Cons After much thought, I have nothing to add Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ML Marcel L. Owner Retail ### "Superior customer service from the time of sign up to ongoing! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 13, 2022 Superior! Thanks so much Paulina! Pros I would like to let everybody know that ever since we started using Rating Captain we have saw an increase in the reviews we received. We went with Rating Captain because of their ongoing support, easy to use platform, and ability to work with our system. Thank you so much to \[SENSITIVE CONTENT\] who has been helping us with systems since day 1. Highly recommended!! Cons No cons, honestly. So far been great and doing exactly what we need. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MT Mateusz T. marketing Retail ### "Easy to start and easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 December 7, 2022 Pros For me, the biggest pros was the ease of implementation and use. Thanks to the available integrations, you can start using the system without having to work with the IT department. Cons Theirs admin panel still needs some development, as for example you can not find and download invoices in pdf. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AK Adrian K. Owner Financial Services ### "Very good" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 6, 2022 Pros Best customer experience of all other services I used. Very friendly customer support Cons Can't tell anything specific on this one Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KS Krystian S. Junior PHP Developer Information Technology and Services ### "Product Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 24, 2022 Pros It's easy to use product which gives a lot of informations Cons I don't find any cons about using this software Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/236892/Rating-Captain/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)