--- title: "Voice Clearity Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Voice Clearity Software - reviews, pricing plans, popular comparisons to other Contact Center products and more." source_url: "https://www.capterra.com/p/236907/Voice-Clearity/" page_type: "product" language: "en" --- # Voice Clearity Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Voice Clearity ## What is Voice Clearity? Voice clearity is a leading Cloud Telephony Solution provider having headquarters in NCR, India. It caters to the requirements of the customers more effectively & efficiently as it provides AI enabled Cloud Telephony systems- It offers customized solutions such as On Premises and Cloud based Call Center, Click 2 Call, Bulk Messaging, and other custom IVR Solutions on powerful platform. Being Customer Centric Organization, Voice Clearity offers full support to customers & 100% reliable solutions. ## What is Voice Clearity used for? [IVR](https://www.capterra.com/ivr-software/)[Lead Management](https://www.capterra.com/lead-management-software/)[Call Tracking](https://www.capterra.com/call-tracking-software/) Top alternative Featured Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Voice Clearity?[Manage this product listing](https://www.g2.com/products/voice-clearity/claim_requests/new?auto=true) ## Voice Clearity Overview Updated September 2026 AI summary Voice Clearity provides small and midsize businesses with cloud-based call center and telephony solutions, offering features such as automatic call distribution, CRM integration, call monitoring, IVR, and call recording. The platform supports call routing, queue management, and reporting, and includes options like API access, chat, voicemail, and integration with third-party tools to enhance communication workflows. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Voice Clearity 4.6 (5) VS. [4.4 (512)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) Starting Price Contact vendor Starting Price $0.0079 Usage Based Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (5) Ease Of Use 4.1 (503) Value For Money 4.8 (4) Value For Money 4.2 (429) Customer Service 5.0 (4) Customer Service 4.0 (397) ## Voice Clearity alternatives [4.2 (466)](https://www.capterra.com/p/184709/Aircall/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.4 (468)](https://www.capterra.com/p/158704/3CX/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [JustCall](https://www.capterra.com/p/157853/JustCall/) [4.1 (225)](https://www.capterra.com/p/157853/JustCall/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/157853/JustCall/) Highest Rated [Kixie PowerCall & SMS](https://www.capterra.com/p/135636/Kixie-PowerCall/) [4.6 (295)](https://www.capterra.com/p/135636/Kixie-PowerCall/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/135636/Kixie-PowerCall/) ## FAQs about Voice Clearity Overview ### What company size and specific industries is Voice Clearity built for? Voice Clearity is designed for large companies, mid-size businesses, SMEs, and startups that need remote communication support. It serves organizations across sectors that want affordable, advanced tools to maintain business continuity, without limiting the product to a specific industry. Features and Usability ### What are the key features of Voice Clearity? Voice Clearity offers call center management features such as automatic call distribution, call routing, call transfer, queue management, and IVR. It also includes call recording, call monitoring, real-time analytics, reporting and statistics, contact management, CRM, live chat, SMS messaging, and video conferencing. Getting Started and Support ### What training and onboarding options does Voice Clearity offer? Voice Clearity provides live online sessions, webinars, documentation, and videos for training. Live online sessions and webinars support guided instruction, while documentation and videos offer written and visual reference materials for self-paced learning and feature review. Getting Started and Support ### What customer support options does Voice Clearity offer? Voice Clearity provides email/help desk and phone support. Support access is limited to these channels, and no reviewer feedback is available to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 3,851 Contact Center reviews Capterra data shows that buyers of call center software rank the following features as their top priorities: - **Call Center Management** (**48%** of reviewers rated this feature as critical) - **Call Logging** (**44%**) - **Call Monitoring** (**44%**) Voice Clearity supports **Call Center Management** and **Call Monitoring**, giving teams the tools to oversee daily operations and review agent interactions for quality control. However, it does not include **Call Logging**. Instead, it offers other highly rated features such as **Call Recording** (**46%**), **Automatic Call Distribution** (**44%**), and **Reporting/Analytics** (**43%**), which help businesses document conversations, route calls more efficiently, and track performance over time, allowing teams to improve service consistency and make better staffing decisions. Call Center Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Call Monitoring 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Listen to live phone conversations for the purpose of training and assessing agent performance Call Recording 4.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Record the audio of phone conversations for quality assurance purposes Automatic Call Distribution 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Distribute/route/connect calls Reporting/Analytics 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Interaction Tracking 4.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Track interaction history by documenting conversations for contacts Voice Clearity 47 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Audio/Video Conferencing: Audio/Video Conferencing - Automatic Call Distribution: Distribute/route/connect calls - Bulk SMS: Provides templates for mass mobile messaging campaigns - Call Center Management: Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. - Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Reporting: Track and report on all incoming and outgoing calls - Call Routing: Sends voice calls to a specific queue based on predetermined criteria - Call Tracking: Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number - Call Transfer: Transfers live calls to other agents - Caller ID: Identify the number and contact information of a caller before answering the phone - Chat/Messaging: Communicate using direct chat or messages within the system - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Computer Telephony Integration: Computer-telephony integration is the use of computers to manage telephone calls - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - File Transfer: Move files across different systems or networks - Interaction Tracking: Track interaction history by documenting conversations for contacts - IVR: Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Live Chat: Ability to chat online in real time - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Language: Manage and support multiple languages - Queue Management: Monitor wait time and abandonment for incoming requests that have not been routed - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Recording: Record live video calls to play later - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - SMS Marketing: Send promotional campaigns or transactional messages via text messages - SMS Messaging: Send messages via SMS - Text to Speech: Turns text into natural sounding speech - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Two-Way Audio & Video: Presenter can see and hear participants and vice versa - Video Conferencing: Connect with meeting participants remotely over video - Voice Mail: Computer-based system that allows users to send and receive voice messages --- Get Advice We can help you find the software with the features you need. Features 4.6 (5) 4.6 Based on 5 reviews ## Pricing Value for money 4.8 (4) ### Starting price Free trial available Value for money 4.8 (4) 4.8 Based on 4 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (4) 5.0 Based on 4 reviews ## User reviews Overall rating 4.6 Based on 5 reviews Filter by rating 5(3) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AS Amit S. Manager Systems Information Technology and Services ### "Excellence at Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 3, 2021 Overall experience is very good that is why we are using the software. Pros All the features are easy to use but the most we require is getting the call recordings and Logs which we perform with very ease. Cons As such there is no feature which seems to be missing. Reasons for choosing Voice Clearity Because of ease of use and easy to understand. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AY Anand Y. Manager Marketing and Advertising ### "Quick and easy to deal with & very Good services " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 3, 2021 Voice clearity helped us to serve our customers in a more effective method. its cloud-based service help us to be more flexible and at the same time rigid with work. Pros \-the software is easy to use and we can train new interns easily about the software. -as it is cloud-based make it easy to use from anywhere. Cons \-updating the software and changing logins Switched from [Exotel](https://www.capterra.com/p/233144/Exotel/) We have worked with both products and feels that voice clarity is more helpful and good with its prodcut Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SA Shamshad A. COO Information Technology and Services ### "IVR Service provider for our company " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 24, 2021 excellent, great customer support, always ready to help. Pros user-friendly, very effective AI technology. Cons All is well, everything is fine and as per expectations, no flaws as such Reasons for choosing Voice Clearity the basis on the feedback taken from the existing customers, we opted for voiceclearity as our service provider fro IVR Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PS Priyatam Singh G. Program Admin Non-Profit Organization Management ### "impact" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 30, 2021 Voice Clearity is very good organization. its staff and team (technical or non-technical) all are works like a dedicated team for any proposal. they solved all problems timely. They gives there full efforts. Pros The Software easy to use for everyone and what we want to delivery to customers are easy access. Cons In this software we can't listen all message 0-9 dial in one call. Reasons for choosing Voice Clearity on the technical review we are impress with the presentation, they have make the presentation as per our requirements. There team dedication, they had completely solve our queries. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AA Ali A. IT Head Non-Profit Organization Management ### "Good service at reasonable price" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 October 5, 2021 Pros No call drops in this system. Voice quality is good. Cons Call logs should be available for more than 30 days Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 27, 2021 Thanks for reviewing us. We are glad to serve you & happy to see your feedback which values our services and our customer centric approach. Also, with regard to your input on call logs, would like to clarify that though these are available for viewing in our panel for period of 30 days, all historical calls are also readily available & shared on request basis. Thanks again for your association and we look forward for long- term healthy relationship. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.