# Voice Clearity Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Voice Clearity Software - reviews, pricing plans, popular comparisons to other Call Center products and more. Source: https://www.capterra.com/p/236907/Voice-Clearity --- # Voice Clearity Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Voice Clearity ## What is Voice Clearity? Voice clearity is a leading Cloud Telephony Solution provider having headquarters in NCR, India. It caters to the requirements of the customers more effectively & efficiently as it provides AI enabled Cloud Telephony systems- It offers customized solutions such as On Premises and Cloud based Call Center, Click 2 Call, Bulk Messaging, and other custom IVR Solutions on powerful platform. Being Customer Centric Organization, Voice Clearity offers full support to customers & 100% reliable solutions. ## What is Voice Clearity used for? [IVR](https://www.capterra.com/ivr-software/)[Lead Management](https://www.capterra.com/lead-management-software/)[Cloud PBX](https://www.capterra.com/cloud-pbx-software/) Top alternative Featured Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Voice Clearity?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.voiceclearity.com&name=Voice Clearity) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Voice Clearity 4.6 (5) VS. [4.2 (990)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting Price Contact vendor Starting Price $69 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (5) Ease Of Use 4.0 (958) Value For Money 4.8 (4) Value For Money 4.2 (781) Customer Service 5.0 (4) Customer Service 4.0 (753) ## Voice Clearity alternatives Highest Rated [4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.1 (224)](https://www.capterra.com/p/157853/JustCall/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars [4.4 (268)](https://www.capterra.com/p/182004/CloudTalk/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [3C Plus](https://www.capterra.com/p/219652/3C-Plus/) [0.0](https://www.capterra.com/p/219652/3C-Plus/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/219652/3C-Plus/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Call Recording 4.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Record the audio of phone conversations for quality assurance purposes Interaction Tracking 4.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Track interaction history by documenting conversations for contacts IVR 4.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Reporting/Analytics 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Automatic Call Distribution 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Distribute/route/connect calls Call Center Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Voice Clearity 46 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Audio/Video Conferencing Distribute/route/connect calls Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Listen to live phone conversations for the purpose of training and assessing agent performance Record the audio of phone conversations for quality assurance purposes Track and report on all incoming and outgoing calls Sends voice calls to a specific queue based on predetermined criteria Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number Transfers live calls to other agents Identify the number and contact information of a caller before answering the phone Communicate using direct chat or messages within the system AI-based platform which conducts a conversation via auditory or textual methods Manage and track all internal and external communication conducted via calls, email, text, or chat Computer-telephony integration is the use of computers to manage telephone calls Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Assembly of graphs and charts for visualizing and tracking statistics/metrics Move files across different systems or networks Track interaction history by documenting conversations for contacts Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Store information about leads or contacts and track, manage and nurture them throughout the sales process Ability to chat online in real time Access software remotely via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Manage and support multiple languages Monitor wait time and abandonment for incoming requests that have not been routed Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Record live video calls to play later Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Send promotional campaigns or transactional messages via text messages Send messages via SMS Turns text into natural sounding speech Set up connections to third-party platforms to improve business processes Presenter can see and hear participants and vice versa Connect with meeting participants remotely over video Computer-based system that allows users to send and receive voice messages Get Advice We can help you find the software with the features you need. Features 4.6 (5) 4.6 Based on 5 reviews ## Pricing Value for money 4.8 (4) ### Starting price Contact vendor for pricing Free trial available Value for money 4.8 (4) 4.8 Based on 4 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (4) 5.0 Based on 4 reviews ## User reviews Overall rating 4.6 Based on 5 reviews Filter by rating 5(3) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AS Amit S. Manager Systems Information Technology and Services ### "Excellence at Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 3, 2021 Overall experience is very good that is why we are using the software. Pros All the features are easy to use but the most we require is getting the call recordings and Logs which we perform with very ease. Cons As such there is no feature which seems to be missing. Reasons for choosing Voice Clearity Because of ease of use and easy to understand. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AY Anand Y. Manager Marketing and Advertising ### "Quick and easy to deal with & very Good services " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 3, 2021 Voice clearity helped us to serve our customers in a more effective method. its cloud-based service help us to be more flexible and at the same time rigid with work. Pros \-the software is easy to use and we can train new interns easily about the software. -as it is cloud-based make it easy to use from anywhere. Cons \-updating the software and changing logins Switched from [Exotel](https://www.capterra.com/p/233144/Exotel/) We have worked with both products and feels that voice clarity is more helpful and good with its prodcut Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SA Shamshad A. COO Information Technology and Services ### "IVR Service provider for our company " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 24, 2021 excellent, great customer support, always ready to help. Pros user-friendly, very effective AI technology. Cons All is well, everything is fine and as per expectations, no flaws as such Reasons for choosing Voice Clearity the basis on the feedback taken from the existing customers, we opted for voiceclearity as our service provider fro IVR Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PS Priyatam Singh G. Program Admin Non-Profit Organization Management ### "impact" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 30, 2021 Voice Clearity is very good organization. its staff and team (technical or non-technical) all are works like a dedicated team for any proposal. they solved all problems timely. They gives there full efforts. Pros The Software easy to use for everyone and what we want to delivery to customers are easy access. Cons In this software we can't listen all message 0-9 dial in one call. Reasons for choosing Voice Clearity on the technical review we are impress with the presentation, they have make the presentation as per our requirements. There team dedication, they had completely solve our queries. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AA Ali A. IT Head Non-Profit Organization Management ### "Good service at reasonable price" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 October 5, 2021 Pros No call drops in this system. Voice quality is good. Cons Call logs should be available for more than 30 days Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 27, 2021 Thanks for reviewing us. We are glad to serve you & happy to see your feedback which values our services and our customer centric approach. Also, with regard to your input on call logs, would like to clarify that though these are available for viewing in our panel for period of 30 days, all historical calls are also readily available & shared on request basis. Thanks again for your association and we look forward for long- term healthy relationship. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)