---
title: "Tipalti Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Tipalti the right Payment Processing solution for you? Explore 179 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/236980/Tipalti/reviews/"
page_type: "reviews"
language: "en"
publication_date: "2026-11-01"
---

Tipalti

4.5 (179)

[View alternatives](https://www.capterra.com/p/236980/Tipalti/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated November 1st, 2026

# Reviews of Tipalti

Ease of use

4.5

Customer Service

4.5

## Pros and Cons in Reviews

AS

Andres S

Accounting AssistantMining & Metals, 51 - 200 employeesUsed the software for: More than 2 years.

“Tipalti is a platform that adapts to the needs of the company, allowing you to have better control and the ability to integrate with other systems.“

June 16, 2026

MC

Maira C

Accounting ManagerBanking, 201 - 500 employeesUsed the software for: 6-12 months.

“Tipalti does not offer that functionality, so we have to export the transactions to Excel, attach them to our legacy approval form, and send them through DocuSign.“

November 8, 2025

Fan Wu ,

Accouting ManagerHospitality, 201 - 500 employeesUsed the software for: 6-12 months.

“Our business deals with commissions in various currencies, like USD and Euros, and having a platform that allows for automated currency conversions and payments is a major relief.“

November 4, 2025

James L

Director of FinanceComputer Software, 11 - 50 employeesUsed the software for: More than 2 years.

“The reporting of bills in the system and schedule of payments is confusing, the payment process is not always reliable like competitor products, and there are a great many hoops to jump through to prove compliance.“

December 26, 2025

Fan Wu ,

Accouting ManagerHospitality, 201 - 500 employeesUsed the software for: 6-12 months.

“One of the things I really appreciate about Tipalti is how it centralizes and simplifies our payment processes, especially with handling multiple currencies and cross-border transactions.“

November 4, 2025

NK

Neetu K

ControllerEntertainment, 2 - 10 employeesUsed the software for: 1-2 years.

“That admins cannot edit bills after approvals, the process must be restart from scratch.“

June 22, 2026

SS

Sonny S

AP MANAGERWholesale, 11 - 50 employeesUsed the software for: Less than 6 months.

“The system significantly reduces manual effort by automating accounts payable workflows, tax compliance, and global payment processing“

March 4, 2026

EA

Elgiz A

Intermediate Software EngineerLegal Services, 51 - 200 employeesUsed the software for: Less than 6 months.

“It took a bit to get setup with the mobile app, had some issues with my experience when setting it up for the first time.“

June 13, 2026

## Showing most helpful reviews

Showing 1-25 of 179 available reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

FG

Fernando G.  
Talent Acquisition  
Used the software for: Less than 1 year

### "Improving Global Payments and Financial Efficiency"

September 7, 2026

4.0

Pros

Tipalti makes it easy to manage international payments across different currencies and countries, improves approval workflows and provides greater visibility throughout the payment process.

Cons

Customer support could be faster for complex payment or compliance issues would be beneficial. Some areas of the platform could be more intuitive and easier to navigate.

Review Source

R

Reviewer  
Controller  
Used the software for: 1-3 years

### "Tipalti Experience"

June 23, 2026

3.0

Overall its been good, its a good platform in the market for payables. It meets our requirements with QBO at the moment,

Pros

Its security controls, customer service, internal controls in place for approval and payment. Overall improvements in Tipalti system.

Cons

That admins cannot edit bills after approvals, the process must be restart from scratch. we cannot short pay manual invoices. System cannot duplicate vendor names to different instances when one vendor is billing various subsidiaries. ITs a manual effort on companies using QBO.

Review Source

AM

Alejandro M.  
Accounting Assistant  
Used the software for: 3-5 years

### "Tipalti is more than just a system; it is a tool that helps us simplify and improve our daily work."

June 17, 2026

5.0

Pros

Tipalti is a platform that adapts to the needs of the company, allowing you to have better control and the ability to integrate with other systems.

Cons

What I would like to see in the future is for Tipalti to develop an inventory management module. Honestly, this would be very useful when we perform the matching process with POs within the system.

Review Source

Elgiz A.  
Intermediate Software Engineer  
Used the software for: Less than 1 year

### "Great standalone app for getting your expenses and reimbursements managed in one stop shop"

June 15, 2026

5.0

Great standalone app for getting your expenses and reimbursements managed in one stop shop. Better than some other options

Pros

I loved how easy it is to submit expenses and they have a mobile app as well which is great. Really useful app

Cons

It took a bit to get setup with the mobile app, had some issues with my experience when setting it up for the first time.

Review Source

Nelson N.  
ceo  
Used the software for: Less than 1 year

### "NEVER AGAIN, high turnover in staff, lack of help. "

May 26, 2026

2.0

I had a very bad experience with Tipalti. I was initially onboarded in August 2025, but I never got off the ground due to poor onboarding. Therefore, I tried to request a cancellation in January 2026, but I couldn't because all the employees I worked with at Tipalti had left the organization. Therefore, I was left in limbo waiting for the next in line to help me cancel the subscription. Then I was told in late May that I could not cancel it per the agreement. Wow, it was their fault i could not use the product becuase of their staff and they blame me and they continue to charge me. Never again.

Pros

The product seems good from the outside, but I never used it, so I cannot comment on whether I liked Tipalti.

Cons

Onboarding is hard, and very little help from their staff, and it's hard to reach someone senior at the organization.

Review Source

R

Reviewer  
Staff Accountant  
Used the software for: 3-5 years

### "March 2026 Update"

March 30, 2026

4.0

Happy with Tipalti AP and Procurement. Some minor bugs, but all in all, I am satisfied. I would like to give Procurement some more attention as there are some internal update I need to review. Hopefully I can improve my own process.

Pros

User friendly platform that allows me as the primary processor to get the work done and for users who use the platform less often to navigate with ease (PO platform). Tipalti Support is very responsive with guides and snags.

Cons

The AP bill processng page can be a bit cumbersome, as it requires multiple clicks and some back-and-forth navigation to upload information for PO versus non-PO items. The layout is just a bit unpolished.

Review Source

Sonny S.  
AP MANAGER  
Used the software for: Less than 1 year

### "Tipalti review"

March 6, 2026

5.0

Pros

What I value most about Tipalti is its ability to streamline and centralize complex financial operations within a single, intuitive platform. The system significantly reduces manual effort by automating accounts payable workflows, tax compliance, and global payment processing

Cons

One of the aspects I liked least about Tipalti was the complexity of its user interface, particularly during the initial onboarding and setup process

Review Source

R

Reviewer  
specialist  
Used the software for: Less than 1 year

### "Tipalti Review"

March 2, 2026

4.0

Pros

The "Global First" Architecture, The Shift to "Agentic" AI, Touchless" Multi-Entity Management, While it’s a powerhouse for mid-to-large businesses, users sometimes find the initial setup and "learning curve" a bit steep

Cons

The "Implementation Tax", Complex Pricing & "Drip" Fees, The "Financial Sledgehammer" Problem, Support "Speed Bumps"

Review Source

R

Reviewer  
Controller  
Used the software for: Less than 1 year

### "Tipalti - Learning Curve but Worth It"

January 13, 2026

4.0

It has been generally positive in regards to accomplishing the goal of automating manual billing/collections and payment workflows and speeding up the invoice process especially. I'm not sure I would say it's the number one tool out there, but it is a workable solution.

Pros

I like that it has a multitude of integration opportunities with other software and platforms. I also like the ability to handle international payments, using ACH or other methods. The other benefit is the approval workflow system that makes it simple but also efficient for easy approvals up the chain.

Cons

It is a little bit difficult to get up and running in regards to the user interface and getting comfortable with all the settings, capabilities, site itself, etc.

Review Source

James L.  
Director of Finance  
Used the software for: 3-5 years

### "Good if you're on it, but not the industry leader"

January 6, 2026

3.0

It was a mixed bag. It got the job done, but felt like it required a lot more work than other platforms in this space.

Pros

It is a good central tool that integrates fairly well with our banking and accounting systems to manage accounts payable and bill payment.

Cons

The reporting of bills in the system and schedule of payments is confusing, the payment process is not always reliable like competitor products, and there are a great many hoops to jump through to prove compliance.

Review Source

R

Reviewer  
Software Engineer  
Used the software for: 1-3 years

### "Very efficient and economical tool"

July 4, 2023

5.0

For the the strategy I use in the company, Tipalti has been the best investment without a doubt. It streamlined all the processes from the first moment, and it has become an essential tool for the company and my work team. The overall experience is magnificent.

Pros

I like it because it allows me to easily use the functions, which by the way are extraordinary and this saves me a lot of time. There are other programs that although they are a little more economical, they are a lot of work when you start using them. Therefore, the best thing is undoubtedly the ease with which you can start using it in the company.

Cons

The weakest point is the support, but it is something that can be solved. On more than one occasion I had problems communicating with the support team and they were not pleasant experiences.

Review Source

R

Reviewer  
Senior Accounting Manager  
Used the software for: Less than 1 year

### "Smooth AP Automation with Top-Notch Netsuite Integration"

November 19, 2025

5.0

Tipalti has significantly streamlined our Accounts Payable. It automates invoice processing, eliminating manual spreadsheets, reducing errors, and ensuring compliance. The Netsuite integration provides real-time accuracy. This has improved our efficiency and scalability, allowing the finance team to focus on strategic work.

Pros

Tipalti successfully centralized and automated our AP processes. The Netsuite integration is excellent, with real-time syncing and accurate GL impacts. Automated approval workflows and OCR scanning are game-changers, saving significant time and simplifying multi-entity accounts. Customer support has been fantastic (\[sensitive content hidden\] , specifically), and the system is clearly built to scale for our future growth.

Cons

Setting up custom approval workflows and vendor onboarding required a steep initial learning curve, which required a lot of back-and-forth. However, the system's flexibility and support team helped us manage these issues effectively.

Review Source

R

Reviewer  
Senior Finance Manager  
Used the software for: Less than 1 year

### "Has potential but disappointing so far"

February 4, 2025

2.0

It's been a disappointing experience so far, however I hope our feedback is taken seriously and the product rapidly improves before our contract is up for renewal

Pros

It is user friendly from a purchase requisitioner perspective

Cons

Where do I start? - Laggy - flicking between procurement and bills is too slow - not a robust platform - No notification to purchase order requisitioner/approvers that invoice has been received and can be receipted - No OCR technology to read if no PO number on invoice and send back notification to supplier if PO number is missing - SLA on payments of invoices it too long - payments need to be released quicker - Doesn't integrate with Sage as well as expected - Doesn't update bank details of suppliers on Sage - No remittance to suppliers - Updated version of bills never loads invoice image - No audit trail of approvals on payment run, have to open procurement (time consuming as above) to ensure correct approval workflow

Review Source

Shadia C.  
Director of Accounting  
Used the software for: Less than 1 year

### "Five Stars All Around"

October 7, 2025

5.0

Implementation was awesome, go-live was simple, and the support team has been super responsive! What more could you ask for?

Pros

After some disastrous implementations, Tipalti's white glove service was a breath of fresh air. Our implementation lead, \[sensitive content hidden\], walked us through each step and always made sure all of our questions were answered. This was by far the easiest implementation we've made. It made it completely worth every penny.

Cons

The UI is just a tad on the older side. I know they've got a lot on their roadmap but the automation pieces of it are still a little clunky.

Review Source

R

Reviewer  
VP, Finance  
Used the software for: 3-5 years

### "I highly recommend Tipalti"

April 10, 2025

5.0

Great company, and great people to work with. They have been beneficial to my organization, our vendors, and the individuals on my team.

Pros

Tipalti helps our vendors manage their own payment details. That cuts down on my fraud risk and also frees up my team to focus on other more value-adding parts of their roles. Tipalti is also great with international payments.

Cons

Since we have started working with Tipalti, they have continued to innovate and bring other related products to market, such as Tipalti Card. We have not been able to utilize any of these yet.

Review Source

Mariano R.  
CFO  
Used the software for: 3-5 years

### "Improve and facilitate your payment system"

March 6, 2025

5.0

So far, in the time we have been using the tool, we have encountered few situations, and in those cases the service has been very efficient. The information that is handled in the form of reports or summaries for the year, for example, has made our work of closing the period much easier.

Pros

Tipalti simplifies your payment system, clearing the information of your clients and partners and giving you the ease of executing a large number of payments in a short time.

Cons

The payment situation in some foreign currencies is sometimes difficult and varies in the charges and payment times, although we understand that this is something that is currently being worked on.

Review Source

R

Reviewer  
Accounting Manager  
Used the software for: 3-5 years

### "Accounting Manager"

March 6, 2025

5.0

Tipalti has been a pleasure to work with. They are fast on a reply and solution.

Pros

Tipalti has in instrumental in so many aspects of our accounting improvements. We have implemented bill approvals with keeps us compliant as well as everyone accountable for their budget. We have been able to streamline and shorten our monthly closing process thanks to Tipalti. Lastly, Tipalti cards has allowed us to enable employees the ease of a company card with fast tracking and reconciliation.

Cons

I would love for a few tweaks on the platform interface but aside from that, no major cons.

Review Source

Lisa V.  
Finance Director  
Used the software for: Less than 1 year

### "Software selection proves a success"

October 20, 2022

4.0

Overall, we are thrilled with selecting the right product for our business case. The staff are extremely helpful and flexible in ensuring it can meet our requirements with some tailoring as required.

Pros

The ability to process invoices from time of receipt to actual payment. Ability to handle multi-entity as well as handling of invoice management for a HNW individual.

Cons

UI not always that strong - could use some improvements in the structure of the tool and the user interface.

Review Source

Bronson Y.  
Accounting Manager  
Used the software for: 1-3 years

### "Not a great solution combined with Teampay"

November 29, 2021

2.0

Overall it started out pretty good. As volume started to pick up and required purchase orders to be created through Teampay, we started seeing blatant sync/connection issues with Netsuite.

Pros

The software functions pretty well on it's own, and handles invoice processing and vendor payment easily.

Cons

We had a ton of issues with our connection between Teampay/Tipalti/Netsuite. We were sold Tipalti and Teampay as a package deal and they definitely have not lived up to the promise. Both softwares would function better on their own, but they need each other to be a full end to end procurement software.

Review Source

R

Reviewer  
Senior Accounts Payable Associate  
Used the software for: 3-5 years

### "Review of Tipalti for payee onboarding and payment processing needs"

March 3, 2025

4.0

Overall, I think Tipalti works great for our needs for the most part. Our Tipalti account reps are very responsive and helpful. The ticketing system is convenient to raise questions/concerns.

Pros

The invoice upload and scan is really fast. My invoices are ready for processing not too long after I drop them for scan.

Cons

1\. Every time I change a payee name, the system requires the payee to submit their passport/company registration to make changes to billing info. We get a lot of complaints from payees because they are uncomfortable sharing those documents and do not understand the need for it. 2. The session times out too fast if I'm inactive and takes me back to the log in screen.

Review Source

Ma. Carolina Q.  
Interpreter  
Used the software for: Less than 1 year

### "TIPALTI proved to offer a good service"

May 19, 2025

5.0

Not much. I got paid through my company, ULG, and it was not much that I had to do. It was a direct deposit.

Pros

Ease of payment, but I cannot tell anything else about Tipalti, only that it was a third party by which I would get paid at work.

Cons

Do not know since I only got paid via email. I like the logo and how fast they were to pay my ULG check.

Review Source

JL

Jose L.  
Corporate Controller  
Used the software for: 1-3 years

### "Best RPA platform there is"

January 29, 2025

5.0

Really good positive experience, the only regret I had is that we didn't use it sooner. This platform has impacted positively our P2P process. The platform is cost effective, and the support team is amazing.

Pros

The platform is user friendly and easy to integrate to the accounting system. This platform streamlined the P2P process at my Company, resulting in faster close and better reporting. The payment feature is awesome and allows for multicurrency payment.

Cons

I really don't have anything negative to say about Tipalti.

Review Source

R

Reviewer  
Assistant Property Manager  
Used the software for: Less than 1 year

### "Tipalti Review"

December 11, 2024

5.0

I mainly used Tipalti for payment issuing, invoice processing, intercompany transfers, reporting, and much more. Tipalti was the perfect tool to centralize all of our accounting data and streamline our processes.

Pros

It does a good job at managing a large number of payments, internationally. It's not too cluttered and it offers a few different features to help your business, like currency conversion, automated payments, and some tax compliance help.

Cons

Depending on the size of your business, this product might seem expensive or some of the features might go unused.

Review Source

VJ

Vishal J.  
Senior executive  
Used the software for: 3-5 years

### "Tipalti review"

November 4, 2024

5.0

Pros

its ability to streamline global payment processes and simplify accounts payable workflows

Cons

Tipalti's pricing structure is better suited for mid-sized to large enterprises, making it less accessible or cost-effective for small businesses and startups.

Review Source

R

Reviewer  
Workplace Experience Manager  
Used the software for: 1-3 years

### "Timesaver! Efficient, Transparent and Organized Payments"

February 2, 2023

5.0

I prefer Tipalti over all other AP software. It implores the help of vendors to get their respective invoices paid, which means there is less back and forth between the Finance Team and vendors. There is full visibility on where the invoices are in the payment process and that eliminates a lot of back and forth between vendors regarding payment status as well. All in all, a great tool for vendor management, invoice processing and payments!

Pros

The software was easy to use, and made the process for onboarding vendors quick and seamless. Vendors were able to assist with the creation of their own profiles and were able to navigate the portal pretty easily. This eliminated a lot of tedious work on our AP side. It allowed us to have vendor profiles setup quickly and allowed us to process payments in a timely manner. I also really like the fact that the software recognizes past invoices and vendors we've worked with, and can populate future invoice processing based on these past transactions. We work with the same vendors on a consistent basis, so when the software recognizes that and helps us create invoices based on past projects, it helps speed things up on our end. An incredible timesaver!

Cons

We send out batches of payments each week since we work with tons of vendors, but unfortunately we don't get alerts when a payment for a specific vendor doesn't go through. This could be for numerous reasons, but we don't realize that the payment was denied until a vendor reaches out. Then we need to navigate back to the transactions to figure out why it didn't go through. So maybe more alerts/notifications when something gets denied especially in regards to payment processing as that is the main reason for our utilization of this software and we can't afford any delays in remittance.

Review Source

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