# Botcopy Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Botcopy Software - reviews, pricing plans, popular comparisons to other Live Chat products and more.

Source: https://www.capterra.com/p/237021/Botcopy/alternatives

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# 

 Botcopy Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Botcopy

## What is Botcopy?

Botcopy is an LA-based SaaS company that connects Google Dialogflow CX or ES to websites and apps, letting businesses, govs, edus, and orgs run sophisticated conversational AI on their websites. In minutes, you can create a rich, custom web chat UI for Dialogflow. It's stable and secure, and can connect with any 3rd-party live chat or help desk service. Dialogflow help available. Used by Century 21, Riot Games, NYU, Moneygram, Genentech, CA.gov, and many more. Sign up for our free 7-Day Trial.

## What is Botcopy used for?

[Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/)[Live Chat](https://www.capterra.com/live-chat-software/)

Top alternative

Featured

Overall rating

Based on 4 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$19

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Botcopy?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://botcopy.com&name=Botcopy)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Botcopy

4.8 (4)

VS.

[4.6 (14)](https://www.capterra.com/p/10031266/Fin/#reviews)

Starting Price

$19

Flat Rate, Per Month

Starting Price

$0.99

Usage Based, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (4)

Ease Of Use

4.4 (31)

Value For Money

4.8 (4)

Value For Money

4.5 (29)

Customer Service

5.0 (4)

Customer Service

4.3 (30)

## Botcopy alternatives

[4.6 (66)](https://www.capterra.com/p/166420/ChatBot/reviews/)

Starting price

$50.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

Highest Rated

[Denser AI](https://www.capterra.com/p/10019191/Denser-AI/)

[5.0 (31)](https://www.capterra.com/p/10019191/Denser-AI/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10019191/Denser-AI/)

[Tidio](https://www.capterra.com/p/144040/Tidio-Chat/)

[4.7 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/144040/Tidio-Chat/)

[Sobot](https://www.capterra.com/p/10025756/Sobot/)

[4.9 (92)](https://www.capterra.com/p/10025756/Sobot/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10025756/Sobot/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Live Chat

4.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Ability to chat online in real time

Reporting/Analytics

3.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Autoresponders

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Create and automatically send premade copy in response to customer messages

Mobile Access

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Proactive Chat

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Copy on the page or chat window encouraging the user to engage with the chat option

Real-time Consumer-facing Chat

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Engage in direct, instant messaging with consumers

Botcopy 23 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Application programming interface that allows for integration with other systems/databases

Create and automatically send premade copy in response to customer messages

Shortcuts for inputting frequently used messages

Communicate using direct chat or messages within the system

Provides a channel for team members to share media files, communicate, and work together

Add customized logos and colors to align with company branding

Use AI to generate content in the form of text, images, videos, etc.

Ability to chat online in real time

Access software remotely via mobile devices

Copy on the page or chat window encouraging the user to engage with the chat option

Analyze and gain insights into data in real-time

Engage in direct, instant messaging with consumers

Notifications that are delivered to users as soon as an event occurs

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Digitally share screen view with others

Allow users to access multiple services after entering their login credentials once

Allow customers/users to submit support queries and service requests

Gauge satisfaction and receive information for improvement and success

Set up connections to third-party platforms to improve business processes

View messages sent by both parties during the chat conversation

Transfer queries and organize messages between agents

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We can help you find the software with the features you need.

Features

4.8 (4)

4.8

Based on 4 reviews

## Pricing

Value for money

4.8 (4)

Free Trial

Basic

$19.00

Flat Rate,Per Month

Value for money

4.8 (4)

4.8

Based on 4 reviews

## Integrations

[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[

Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

Calendly](https://www.capterra.com/p/148036/Calendly/)[

Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Typeform](https://www.capterra.com/p/137289/Typeform/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (4)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (4)

5.0

Based on 4 reviews

## User reviews

Overall rating

4.8

Based on 4 reviews

Filter by rating

5(3)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Felipe Andres S.

CEO

Information Technology and Services

### "Anastasia´s BotCopy review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 28, 2021

Excellent suport. Very close to the client

Pros

Easy to use and implement. We can configure the solution in minutes and changed due the request of our clients. Great tool!

Cons

analytic capabilities. It just work with dashbot and must pay for that too

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RM

Reyer M.

Director

Information Technology and Services

### "Botcopy is a gem"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 28, 2021

Have been very impressed and satisfied with Botcopy. It is encouraging too to see how it continues to evolve and improved.

Pros

It is easy to configure and use, and allows easy abstraction of the user layer from the guts of the NLP and fulfilment engines. It allows us to easily white label additional points for specific clients.

Cons

The customization documentation can at times be too simplistic and assume too much, could do with a bit more fleshing out of technical examples in some cases

Reasons for choosing Botcopy

Dialogflow strangely has a very poor webchannel and holds really no comparison with Botcopy.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AR

Amyn R.

Business Analyst

Information Technology and Services

### "Excellent Front End Tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 27, 2021

I really like working with the Botcopy product and the team is excellent for support

Pros

I like the versatility of the product and the breadth of features you can incorporate

Cons

Very little documentation on CX usage/integration

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 28, 2021

Amyn, thanks for your review! We like working with you as well. :) We'll definitely look into beefing up the docs for CX integration. If you have any specific questions about CX or want hands on help, we're only a text or call away. :) Meanwhile, that's great feedback we appreciate it!

James L.

Systems Analyst

Biotechnology

### "Best Dialogflow integration"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 27, 2021

Very positive work experience, BotCopy is very agile and solution oriented

Pros

BotCopy makes it easy to build a useable chatbot without having to know a lot of programming.

Cons

Fortunately, I do not have anything negative to add

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 28, 2021

Jim, thanks for your feedback! We love working with you and your team. We really have tried to be the best SaaS in this very specific niche of Dialogflow website integrations, so your words mean a lot to us. We appreciate you!

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