# Springly Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Springly the right Membership Management solution for you? Explore 39 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/237038/Springly/reviews --- Springly 4.4 (39) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Springly Ease of use 4.2 Customer Service 4.3 ## Pros and Cons in Reviews SB Stéphane B PrésidentCivic & Social Organization, 51 - 200 employeesUsed the software for: More than 2 years. “The integration of a means of payment via credit cards and automated bank reconciliation make the use of the accounting system even more efficient.“ October 7, 2021 SB Stéphane B PrésidentCivic & Social Organization, 51 - 200 employeesUsed the software for: More than 2 years. “The strong integration between the various elements allows a saving of time more than appreciable.“ October 7, 2021 ## Showing most helpful reviews Showing 1-25 of 39 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CB Claire B. Executive Director Non-Profit Organization Management Used the software for: 6-12 months ### "Very good value" October 18, 2022 5.0 Overall I'm very satisfied with Springly. Creating the website was easy and so is managing it. The CRM, event and membership management modules work well. And the price for the overall platform is hard to beat. Pros I like the look of the website and how easy it is to update. I particularly like how fessa it is to create new and manage events. Cons Some (minor) features are almost there but not quite, which makes them unusable at this stage. Not a big deal but it looks like it wouldn't take much to make them work properly. Reason for choosing Springly Greater level of integration and lower price. Review Source TG Tyler G. Program Manager Education Management Used the software for: 6-12 months ### "Springly for Non-Profits and Education Uses" October 5, 2023 4.0 I have had a great experience with Victoria and am working to optimize Springly to work with our organizations needs. Pros Springly has the needed functions for non-profit administration. Having tags for different membership groups makes it easy to pull information. Step-by-step process in response to backend and customizable fields on the platform. Cons No live representative when something needs to be checked right away. Needs more access to customization of all communication and more than one communication channel. Integrating social media and direct payment links that do not require registration or multiple pages to get to payment processing entry. Alternatives considered [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)[OneDrive](https://www.capterra.com/p/161304/OneDrive/)[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/) Reason for choosing Springly More integration of needed functions and benefit for non-profits who have low budgets. Review Source AS April S. Secretary & Events Chair Political Organization Used the software for: 6-12 months ### "Look for another option" October 12, 2023 3.0 Constant problems, constant hitting the wall in a sense that you cannot do what you would like to get done. Pros If I'm being honest, not much. I have begged our group to find an alternative to switch to. Cons Not a lot of flexibility with setting up a page. Members are constantly having issues getting payments to process. Members do not Re dive our emails & we have received a poor rating for basically no reason. No easy way to contact a person on the phone. Review Source SF Sarah F. Founder Non-Profit Organization Management Used the software for: 6-12 months ### "A nonprofit must" September 21, 2023 5.0 Overall love this platform. I am new to nonprofit, and have been able to use this so far, and look forward to figuring out the rest of the software! Pros I love that it has everything you need all together: the biggest factor would probably be that if you are fundraising/selling something/excepting donations that the financial is integrated into it Cons I found some of the technology difficult to use – but the help that they gave me was great, and they were quick to respond Alternatives considered [Wix](https://www.capterra.com/p/169007/Wix/) Reason for choosing Springly Originally, I was looking for only a website builder, but found this in lot that it is an hour and one! Review Source PP Pavani P. Executive Committee Member - Technology Development Non-Profit Organization Management Used the software for: 6-12 months ### "One-stop shop for Non-Profits Membership Management" September 29, 2023 4.0 We subscribed to Springly tool after vetting multiple products comparing the benefits that we get out of the tool VS $$$ that we have to spend being a non-profit. It really worked very well for an organization of our size (300 volunteers, 25 team members). We were able to setup the membership campaigns as clearly and simple as possible. Got good feedback from volunteers that the process is smooth and very easy to use compared to the issues we had previously using google forms/WordPress forms etc. Overall very happy with the tool so far! Pros Email Campaigns, membership payments, automated confirmation for membership registration, payment processing (debits/refunds etc.), email communications with their volunteers, website feature, statistics & reporting metrics for data visualization Cons No support for Family Membership - 1 Adult and multiple children from same family cannot use 1 membership campaign.Need to create contact fields which get tagged with all membership forms by default - only way to handle this is to keep hiding the fields not necessary. But this creates records in the database with entire set of fields which are empty if not populated.No ability to edit/remove certain features/content that shows up by default from Springly on the membership campaign headers.No ability to migrate a pre-existing website from different hosting provider to Springly and have to re-create the website again from scratch, which is not good practice, time & resource consuming. Reason for choosing Springly Features and $$$ value for the product offerings Review Source KF Kristina F. President Non-Profit Organization Management Used the software for: 1-2 years ### "First time user!" September 21, 2023 5.0 We switched over from a popular website because the cost was outrageous especially for a non-profit. We have been so happy with the transition and overall experience with Springly! Pros I love how easy the technology is to use and even more how friendly and responsive the IT support is. Cons I do hope for some more text/font/color options and other formatting options to come out in the near future. Switched from [WildApricot](https://www.capterra.com/p/76116/WildApricot/) cost Review Source JG Jose G. Treasurer Non-Profit Organization Management Used the software for: 6-12 months ### "Accounting Administrator" October 2, 2023 5.0 We have been using Springly for over 6 months. It has proven to be a great help in monitoring payments received from individual members for specific club events. This has saved us hours of tracking down who paid what, when and for what function. Pros It encompasses all of our operations and information in one package. Very easy for any of our members to view the information available to our general membership while keeping secure our more sensitive information that is available only to administrators. Cons Overall it is a simple and effective tool in managing our accounting and database. I am still struggling with allocations of funds to individual accounts, but I am sure this is something that will be easily overcome with product support conversation. Reason for choosing Springly Not applicable Review Source DM Don M. Membership Secretary Sports Used the software for: 1-2 years ### "Fantastic for our small group!!" September 21, 2023 5.0 Prior to Springly, our membership secretary kept a simple database on her personal computer since about 1999. She passed away from COVID and we were left without anyone knowing her system. We moved everything to Springly. Springly has been inexpensive and after learning the system, easy to use. Now, our small group, about 300+ members, will have the data and history in a single location when the next membership secretary is elected. Pros We are a small nonprofit group, just over 300 members and we use Springly to manage our memberships. It does everything we need it to and more!! Cons There was a bit of a learning curve. Once you got the hang of how the system works though, it was super simple. Customer support was fantastic though in helping to answer questions! Review Source SB Stéphane B. Président Civic & Social Organization Used the software for: 2+ years ### "I strongly recommend !" October 7, 2021 5.0 After having made a tour of the competitors, the association of which I am president decided to pass on Springly for the richness of its functionalities, very far ahead of the competition. The strong integration between the various elements allows a saving of time more than appreciable. We are currently in the process of re-registration, which involved a lot of accounting entries (nearly 200), and which is now transparent. The entries are automatically generated directly in the correct cost elements. The integration of a means of payment via credit cards and automated bank reconciliation make the use of the accounting system even more efficient. As for the website, which can still be improved, it benefits from this integration and is currently used as a member's area, with a number of paid or unpaid services offered. The product evolves regularly, which is the sign of a dynamic development team that listens to its customers. To paraphrase an old advert: "To try it is to adopt it! Pros The automated registration process associated with online payment has saved us a lot of time. Formerly we used to spent about 300 hours for accounting purposes. After setting up Springly, we divided this time by a factor of 10. Transparency, easiness of consultation wherever you are, are other key benefits of this platform. Cons The web site part is our member's space. This is the only part that should be enhanced and give the administrators more customization options. I'm picky saying this because the current features allow to develope a nice web site and integrate the other features of the platform, but I'd like more advanced options in terms of CSS for instance. Review Source VR Verified Reviewer Director Automotive Used the software for: I used a free trial ### "Repeatedly stood up by reps" September 9, 2022 2.0 Pros The software had the potential to work well for our needs, unfortunately, we were stood up repeatedly by product specialists who blamed 'technology' and 'the system' for why they didn't attend meetings that they organized, in spite of sending us multiple confirmation emails, as well as accepting calendar invites (that they also organized). After wasting an hour waiting in Zoom meetings for them to attend, and getting half hearted excuses and no real apologies, we went with a different product. Cons Customer service was abysmal, product specialist team had no interest in helping us navigate the product, extremely limited support hours. Review Source Response from AssoConnect September 15, 2022 Hello there! We are so sorry to hear that, thank you for your honest feedback. We will share it with the appropriate teams to verify that all of our client interactions are positive ones! AB Adrien B. Responsable Communication Recreational Facilities and Services Used the software for: 2+ years ### "Very good and useful platform" October 7, 2021 4.0 Pros Very simple and flexible platform. A good management tool. Very responsive team on top of that. Cons Would be perfect to have more templates for the website. Review Source PM Pauline M. Co-founder Professional Training & Coaching Used the software for: 1-2 years ### "Springly changed my day to day work and made it way easier !" October 7, 2021 5.0 It is the more complete option I have found on the market. Pros I love how simple it is, especially for accounting and newsletter campaigns. Cons For the website design I chose another -more complete- option. But I keep my newsletters on springly. Reason for choosing Springly It was a more complete solution to all my needs. Review Source JLL Jean Luc L. President Entertainment Used the software for: 2+ years ### "Very satisfied" October 8, 2021 4.0 Very user friendly, all members like it. Pros Very satisfied with the services, I recommend as president of the association the \[SENSITIVE CONTENT\] Cons Nothing, all is good for my organization. Reason for choosing Springly All in one Review Source DF Daniel F. President Environmental Services Used the software for: 2+ years ### "Revolutionized the daily operation of our organization" December 7, 2021 5.0 Pros Springly has been a great help to the daily running of our organization and allows us to scale by introducing more sophisticated features as and when we need them. Also, being able to share data access with the other administrators has made teamwork a lot easier. The cloud-based system means we are no longer at risk of losing data should my computer break down. Cons Nothing major to report as of yet, but more features and integrations could never go amiss. Review Source CS Christina S. Training Coordinator Non-Profit Organization Management Used the software for: Less than 6 months ### "Spring Forth!" September 28, 2023 5.0 Overall, I love Springly's platform and the options available. There are so many options available to use. This is great because it stops us from having to use many different platforms to get the job done. Pros What I like most about Springly is what I use most, which is the events tab! I like that there are many options for scheduling and event an option to charge and collect fees. Cons I wish there were forms available to collect from simple survey and data collection. Reason for choosing Springly I am not sure. It was chosen when I started with the company. Review Source AQ Ashraf Q. Treasurer Non-Profit Organization Management Used the software for: 1-2 years ### "Our experience as a user of Springly" January 5, 2024 2.0 Very difficult to get help when needed. Most issues not resolved. It does not recognize members added manually. Custom reports are impossible to extract. Does not provide Membership number and unable to provide membership cards or certificates to members. Membership data (information) is not stored in one place. NO help to setup was available when we initially bought the Product. We are considering to change over to some user-friendly and helpful software. Pros Not much really. See my overall experience below. Cons looking into smooth change over to some other user-friendly product. Review Source SR Sophie R. Public image coordinator Philanthropy Used the software for: 2+ years ### "ideal platform for non profit associations" October 18, 2021 4.0 Pros Springly is an ideal platform for our needs, a large regional organization with many chapters to manage, and a great emailing feature. The Springly team really listens to suggestions of features to add, and the upcoming product improvement list proves it... even if sometimes we would like our requests to become reality a bit faster ;). Updates are very intuitive and functional. Cons Sometimes we would like our requests to become reality a bit faster. Review Source JV Jorge V. Manager Civic & Social Organization Used the software for: 2+ years ### "I have been a customer with Springly for nearly 4 years it is a great working tool for nonprofits. " October 27, 2021 5.0 "I have been a customer with Springly for nearly 4 years it is a great working tool for nonprofits. Everything is managed by a young and dynamic team that always listens and makes the software evolve beyond my expectations. Long live Springly and Bravo!" Pros Ease of use and comprehensive software to manage nonprofits. Cons Management of the website to take in hand for a few weeks. Reason for choosing Springly value for money Review Source AM Anthony M. VP Non-Profit Organization Management Used the software for: 1-2 years ### "Springly has easy to use email campaigns" October 12, 2023 4.0 The support was really bad. Would take days to get someone to respond. Pros Email Campaigns and Registration for events Cons Difficulty for printing Name Tags. Could not use feature because it requires a special expensive label Reason for choosing Springly It has more features Review Source AF Allain-Gérald F. Vice President Non-Profit Organization Management Used the software for: 2+ years ### "An extremely powerful tool that is very easy to use" November 10, 2021 5.0 Pros The user support is top-notch and takes into account our comments and suggestions for future updates. This software has made it so much easier for our organization to operate, we can focus more on our primary missions! Thank you! Cons Nothing that really comes to mind, we love working with Springly Review Source LL Ludovic L. Président Sports Used the software for: 2+ years ### "Perfect software for the global management of your association" October 9, 2021 5.0 We have saved a lot of time in our daily administrative management. Pros We now do all of our accounting through the software. Membership management is now very simple and memberships are done online, as well as payments. Cons The possibility of manually generating invoices still needs to be developed but Springly works very regularly on adding new features. Reason for choosing Springly A great platform for the simplified management of Associations ... Everything is there to allow the efficient management of online members (mobile or PC). Some features are still missing for me but Assoconnect works very regularly to add new features ... A tool that your association will not be able to do without ... Review Source SPK Steven Patrick K. President Non-Profit Organization Management Used the software for: 1-2 years ### "Struggling Nonprofit Startup Speaks!" October 12, 2023 5.0 For a start-up nonprofit, Springly has been the greatest gift.I cannot transfer my feelings into words.I am truly grateful. Pros Springly people are kind and empathetic toward this struggling nonprofit.The Springly service is all I could ask - especially important once the critical personnel are recruited. Cons The (new) missing 1 AI for assistance, options, and editing necessary for implementation. 2 Video library - perhaps an extensive component of the AI service.3 Chat - AI and live. Review Source BB Bob B. Administrator Non-Profit Organization Management Used the software for: 6-12 months ### "Not amazing" September 21, 2023 3.0 For those in the US, the support is hard to work with (being overseas). The time difference is challenging. Once again, the interface is just not smooth. Pros You can take payment online, do accounting, and keep track of membership. Cons Its not intuitive to use. The accounting is choppy and hard to use. It's not a clean using interface overall. Reason for choosing Springly 1\. Price. 2. The integration with taking payments, membership, and accounting. Review Source PP Patrick P. General Secretary Sports Used the software for: 1-2 years ### "A Fresh Start!" December 3, 2021 5.0 Pros After deciding to shift our entire system over to Springly, we have been very impressed with the software and how it continues to help us on a daily basis. The response time is excellent, the user experience is pleasant, and listing new products on the online store (i.e. cruises and training packages for us) is super simple. We have essentially managed to revitalize our organization by adopting Springly! Cons No major points of improvement stand out, at the moment we are happy with the product. Review Source AMA Anne Marie A. ACCOUNTANT Non-Profit Organization Management Used the software for: 2+ years ### "Good choice and good value for money" October 26, 2021 5.0 This software is perfect even for a small nonprofit and it changed the life of our secretary and accountant! The accounting processing is easy, efficient, and reliable as is the communication module. I don’t regret my choice. Pros The accounting and communication modules are most impactful for us. The product is easy to use and the integration with our existing processes was easy. Cons The cost accounting module was improved already but I would like 2 more levels to be added. Reason for choosing Springly I chose Springly because of the price, the ease of deployment and the good customer support team. 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