# Smarter Contact Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Smarter Contact Software - reviews, pricing plans, popular comparisons to other SMS Marketing products and more. Source: https://www.capterra.com/p/237200/SmarterContact/reviews --- # Smarter Contact Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on April 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Smarter Contact ## What is Smarter Contact? Smarter Contact is an AI-Powered Text and Voice Communication platform. It provides an all-in-one integrated platform to: - Engage contacts to consistently have more conversations; - Nurture contacts though the funnel; - Close deals by turning leads to revenue; - Measure results to scale what works or fix what doesn’t. Build relationships, engage leads, close deals, and achieve your earning potential up to 10x faster. Key factors that make Smarter Contact stand out include: - All-in-One Platform - Rapid 10DLC Approval - Industry-Leading Deliverability - AI-Powered - Automation and Scale, including automated campaigns and workflows - Built-on TCPA Compliance Safeguards - No Daily Limits/Restrictions - User-Friendly Interface and Automation - Mobile App Access ## What is Smarter Contact used for? [SMS Marketing](https://www.capterra.com/sms-marketing-software/) Top alternative Featured Overall rating Based on 6 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $199 Usage Based, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Smarter Contact?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.smartercontact.com&name=Smarter Contact) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Smarter Contact 5.0 (6) VS. [4.4 (245)](https://www.capterra.com/p/145848/Ez-Texting/reviews/) Starting Price $199 Usage Based, Per Month Starting Price $25 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (6) Ease Of Use 4.5 (243) Value For Money 5.0 (6) Value For Money 4.1 (223) Customer Service 5.0 (6) Customer Service 4.2 (210) ## Smarter Contact alternatives [4.4 (501)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.8 (1,136)](https://www.capterra.com/p/268055/Goldie/reviews/) Starting price $19.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [4.9 (250)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.3 (93)](https://www.capterra.com/p/175783/ClickSend/reviews/) Starting price $0.02 Per User, Per Month Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/237200/SmarterContact/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Mass Texting 5.0 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Send messages to multiple subscribers at the same time Message Personalization 5.0 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Personalize text messages using templates and custom fields Scheduled Messaging 5.0 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Send individual or bulk text messages at predetermined times SMS Messaging 5.0 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Send messages via SMS 2-Way Messaging 4.8 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Send and receive text messages to communicate with clients or prospects in real-time Contact Management 5.0 (3) 0.00% of 3 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Smarter Contact 30 features Send and receive text messages to communicate with clients or prospects in real-time Track and document all activities across devices, networks, and other systems A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Automatic reply functionality for incoming messages Plan and strategize marketing campaigns Set campaign schedules by selecting start, pause, and end dates Manage and track all internal and external communication conducted via calls, email, text, or chat Track and manage adherence to policies for any service, product, process, or supplier Manage user consent requests and documents Manage, organize, and store contact information Process of dividing customers into groups based on common characteristics Pre-designed layouts that can be customized to match preferences and requirements Send automated marketing emails based on user actions over a predetermined period Tracks metrics that provide insight into how a user interacts with any interface or product Use AI to generate content in the form of text, images, videos, etc. Track interaction history by documenting conversations for contacts Track and monitor a specific set of keywords Automate workflows and trigger campaigns based on customer actions Send messages to multiple subscribers at the same time Personalize text messages using templates and custom fields Manage multiple campaigns in one system Process and analyze human language in text or audio form Track the number of open emails, messages, and texts for any campaign View and track pertinent metrics to find patterns and gain insights from data Monitor and manage customers' perceptions about a business, product, or service Send individual or bulk text messages at predetermined times Send messages via SMS Set up connections to third-party platforms to improve business processes Get Advice We can help you find the software with the features you need. Features 5.0 (6) 5.0 Based on 6 reviews ## Pricing Value for money 5.0 (6) Free Trial Basic $199.00 Usage Based,Per Month Value for money 5.0 (6) 5.0 Based on 6 reviews ## Integrations [ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[ Podio](https://www.capterra.com/p/128631/Podio/)[ High Level Software](https://www.capterra.com/p/238251/High-Level-Software/)[ Pebble](https://www.capterra.com/p/10029950/Pebble/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (6) 5.0 Based on 6 reviews ## User reviews Overall rating 5.0 Based on 6 reviews Filter by rating 5(6) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AM ahmad m. partner Real Estate ### "smarter contact " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 29, 2024 great. they fix any issues i have with the software when i ask Pros easy to use and effective . great lead source Cons nothing. overall it is great no issues really Switched from [Launch Control](https://www.capterra.com/p/10014002/Launch-Control/) they had issues with software and weird rules Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SB Skyler B. Owner and CEO Real Estate ### "I Am Now Fully Satisfied With Smarter Contact" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 19, 2024 I am happy to report I now am having a great experience with Smarter Contact. After some issues with the platform, they have fully restored functionality and the \[sensitive content hidden\] called me personally to make sure I was happy. They have even added a few functions that I recommended which is great to see a company take seriously and execute on. I would recommend them. Pros Their UX is clean and easy to use. They are adding functionalities daily. Their messaging is quick and deliverability is good. Team works hard to make a good product. Cons They experienced some downtime last year, but it seems they have fully restored functionality. Price is a little high, but great value compared to other platforms. Switched from [Textmagic](https://www.capterra.com/p/147342/TextMagic/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RQ Robert Q. Owner Real Estate ### "Have used Several other CRM's, Smarter Contact has been the best for us. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 18, 2023 communicating with clients in a very efficient method. Pros There are a lot of things that we really liked about Smarter Contact. Customer Support is one of them. We had a dedicated customer service agent who was very responsive. I don't think we've ever had to wait more than 15 minutes for a response and the communication is not just limited to email support. Our agent got on several calls with us to ensure the proper setup of our campaign. Another part that we like is that they walk you through all the necessary registration with carriers and other compliances to ensure the success of your campaign. 5 out of 5. Overall it's been a very good experience and we recommend using smarter contact. Cons We have not had any issues with smarter contact, but given how responsive customer service has been, I'm sure any problems would be resolved quickly. Switched from [BoldTrail](https://www.capterra.com/p/176447/BoldTrail/) More user-friendly with a larger emphasis on SMS. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JR Jaysen R. Dispositions Manager Real Estate ### "Smarter Contact " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 9, 2023 Pros We like the user interface the most its really user friendly as well. Cons Its a bit expensive but it makes sense since the software is good. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JV Jonathan V. Operator Real Estate ### "Smarter Contact Is A Great Platform For Small Business!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 10, 2022 It has been great! It has helped us close alot of deals. Pros The ease of use and set up and the ability to customize certain things. Cons Nothing that I don't like about it so far. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KH Kevin H. CEO Real Estate ### "Cornerstone to the success in my business." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 15, 2022 I wouldn't be where I am without SmarterContact! Pros I love how easy it is to navigate. Everything is simple to understand, loading a campaign takes a few minutes. Skiptracing is amazing also, high hit rates, ability to export mobile numbers separate from landlines allows me to put them straight into a SMS campaign. Cons I wish there was a dark mode to make it easier on my eyes. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)