# ZoomInfo Community Edition Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about ZoomInfo Community Edition Software - reviews, pricing plans, popular comparisons to other Contact Management products and more. Source: https://www.capterra.com/p/237215/ZoomInfo-Community-Edition --- # ZoomInfo Community Edition Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ZoomInfo Community Edition ## What is ZoomInfo Community Edition? ZoomInfo Community Edition is a B2B data platform that connects sales, marketing, and operations teams with potential customers. It provides business contact information enhanced by AI-driven analytics and automation capabilities. The database contains verified contacts and company information maintained through proprietary technology that ensures accuracy. The platform monitors buying signals, market shifts, and delivers insights in real-time. Lead enrichment and predictive modeling features help streamline processes and identify promising opportunities. The system integrates with CRM, sales engagement, and marketing tools, allowing teams to access data directly within their existing workflows. ZoomInfo Community Edition enhances go-to-market strategies through data-driven decision making and automated processes that help identify and engage with decision-makers at target companies. ## What is ZoomInfo Community Edition used for? [Sales Force Automation](https://www.capterra.com/sales-force-automation-software/)[Contact Management](https://www.capterra.com/contact-management-software/) Top alternative Featured Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ZoomInfo Community Edition?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.zoominfo.com/&name=ZoomInfo Community Edition) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ZoomInfo Community Edition 3.4 (5) VS. [4.5 (4,453)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting Price Contact vendor Starting Price $20 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (5) Ease Of Use 4.4 (4,354) Value For Money 3.0 (3) Value For Money 4.3 (3,489) Customer Service 3.0 (3) Customer Service 4.4 (3,497) ## ZoomInfo Community Edition alternatives [4.4 (18,768)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month [4.3 (6,964)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month [4.5 (492)](https://www.capterra.com/p/207295/Seamless-AI/reviews/) Starting price Contact vendor for pricing Highest Rated [4.8 (646)](https://www.capterra.com/p/118921/Less-Annoying-CRM/reviews/) Starting price $15.00 Per User, Per Month [View all alternatives](https://www.capterra.com/p/237215/ZoomInfo-Community-Edition/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Contact Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Sales Activity Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Define, track, and/or automate sales activities and sales processes Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Contact Database Centralized database of stakeholders and their contact information such as names, address, phone number etc. CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Data Import/Export Import and export data to and from software applications ZoomInfo Community Edition 12 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Import and export data to and from software applications Track interaction history by documenting conversations for contacts Manage the process of attracting and converting business prospects into leads Store information about leads or contacts and track, manage and nurture them throughout the sales process Receive data and information in real time Define, track, and/or automate sales activities and sales processes Search and filter data across systems to locate required information by entering keywords or certain criteria Set up connections to third-party platforms to improve business processes Get Advice We can help you find the software with the features you need. Features 3.4 (5) 3.4 Based on 5 reviews ## Pricing Value for money 3.0 (3) ### Starting price Contact vendor for pricing Free trial available Value for money 3.0 (3) 3.0 Based on 3 reviews ## Integrations [ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.0 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.0 (3) 3.0 Based on 3 reviews ## User reviews Overall rating 3.4 Based on 5 reviews Filter by rating 5(2) 4(0) 3(2) 2(0) 1(1) Mentioned topic Sorted by most recent CL Cheryl L. Owner Marketing and Advertising ### "No Way To Sign Up" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 24, 2023 Terrible! Don't waste your time. Pros Nothing! You can't even sign up. I tried several different business email addresses, and it didn't take any of them. Total scam! Their support sucks, too. I tried to contact chat and tech support. Both ask for a business email addresses. So unless you have you're own, you can't even get help. Scam! Cons Everything. What's the point if you can't get in. Reasons for choosing ZoomInfo Community Edition Mistake Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AP Abhisek P. Associate Director Information Technology and Services ### "A good way to stay connected and networked" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 7, 2023 Great experience in using ZoomInfo suite. Pros Sharing my contact details allows people and businesses to contact me which helps in a way where we can not just network but explore possible synergies (Its the era of collaboration and not just competition). Cons The emailers that i get on community updates/ZoomInfo champion program is a bit limited (Frequency could be made higher). Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Anne L. Partner Management Consulting ### "Free but Often Outdated and Incorrect" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 May 13, 2020 With a limit of 10 contacts, the free version is extremely limited. Often, the number of outdated contacts is 50% so we get only 5 per month that are likely correct. Pros It is a free option (community edition)to obtain emails which are, otherwise, often difficult to obtain otherwise. Cons The data is often outdated or even just plain wrong. It would be great if trusted users could update data. For example, I knew the titles and people were wrong and I had the correct data but no way to share it. Reasons for choosing ZoomInfo Community Edition We are still considering the paid edition but with the amount of bad data, we just cannot justify the ROI is there. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Application Security Expert Information Technology and Services ### "Reasonable prospecting tool" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 February 10, 2020 Looking to equip sales teams with a tool that will help to populate sign-ups and company contact details to filter high value leads. Although the complete information proved valuable, it was insufficient for the global scope the company operates on. Pros The quality of the information provided and presentation. It is very easy to use and it provides actionable details on the company's research. Cons The presentation of the information and associated cost for paid subscriptions. The low number of companies with complete profiles in the database. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NL Nick L. Enterprise Account Executive Logistics and Supply Chain ### "ZoomInfo" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 December 5, 2019 Great for finding contacts within the company assuming they are well known. Pros This software is pretty great when it comes to finding the right people within the company, but the company needs to be somewhat well known. Cons Very hard to find contacts for small companies. You have a better shot using linkedin sales navigator. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)