---
title: "myHealthPointe Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about myHealthPointe Software - reviews, pricing plans, popular comparisons to other Patient Portal products and more."
source_url: "https://www.capterra.com/p/237221/myHealthPointe/"
page_type: "product"
language: "en"
---

# 

 myHealthPointe Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on August 20, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)

myHealthPointe

## What is myHealthPointe?

Netsmart myHealthPointe is a secure web- and app-based solution that connects individuals to their treatment. myHealthPointe supports consumer-driven care by giving individuals access to their treatment information. It integrates with Netsmart EHRs so consumers can easily access their latest clinical and personal information, and stay invested in their health and recovery. The solution supports both a consumer engagement solution and a consumer check-in kiosk.

## What is myHealthPointe used for?

[Patient Portal](https://www.capterra.com/patient-portal-software/)[Patient Engagement](https://www.capterra.com/patient-engagement-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

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Negative

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### Starting price

Free trial not available

Capterra Shortlist charts the highest-rated and most popular products...

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Do you work for myHealthPointe?[Manage this product listing](https://www.g2.com/products/netsmart-technologies-myhealthpointe/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### myHealthPointe

0.0

VS.

[4.8 (535)](https://www.capterra.com/p/178984/Jane-App/reviews/)

Starting Price

Contact vendor

Starting Price

$54

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.6 (859)

Value For Money

0.0 (0)

Value For Money

4.7 (786)

Customer Service

0.0 (0)

Customer Service

4.8 (763)

## myHealthPointe alternatives

[4.6 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.4 (1,055)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)

[4.4 (859)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/195467/Care-Patron/)

[athenaOne](https://www.capterra.com/p/98735/athenaOne/)

[3.8 (913)](https://www.capterra.com/p/98735/athenaOne/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

70%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/98735/athenaOne/)

## Features

AI summary

Based on 911 Patient Portal reviews

Capterra data shows that buyers of patient portal software rank the following features as their top priorities:

-   **Appointment Scheduling** (**64%** of reviewers rated this feature as critical)
-   **Appointment Management** (**60%**)
-   **HIPAA Compliant** (**76%**)

myHealthPointe supports all three of the features reviewers rate most important: **Appointment Scheduling**, **Appointment Management**, and **HIPAA Compliant**. Together, these capabilities help healthcare organizations coordinate patient visits, keep scheduling workflows organized, and protect sensitive health information, allowing teams to deliver a more efficient and secure patient experience.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity Tracking

Track and document all activities across devices, networks, and other systems

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Appointment Management

Manage various aspects of appointments including booking, rescheduling, canceling

Appointment Scheduling

Schedule appointments via a calendar

myHealthPointe 56 features

### All Features
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling
- Appointment Scheduling: Schedule appointments via a calendar
- Assessment Management: Creation, administration, and evaluation of assessments or tests
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Bill Payment: Complete outstanding payments
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Care Plan Management: Manage the treatment plan and coordination between care providers and patients with special health care needs
- Chat/Messaging: Communicate using direct chat or messages within the system
- Client Portal: Private online space that lets businesses securely share documents and provide information access to clients
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- EHR-Agnostic: Electronic patient health records, including records from multiple doctors
- Electronic Payments: Electronically collect payments for goods or services
- Electronic Signature: Digitally sign online documents
- For Medical Purposes: Intended for medical use such as diagnosis, treatment, and consultation
- Forms Management: Store, manage and track all forms in a centralized location
- Health Record Access: Gaining access to confidential health documents and information
- HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection
- Historical Reporting: Information, data and reports that are being tracked over time
- Lab Results: Laboratory test results
- Messaging: Communicate using messages within the system
- Mobile Access: Access software remotely via mobile devices
- Mobile Alerts: Notifications via mobile devices
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.
- Multi-Location: Manage and support multiple locations
- One-to-One Messaging: Send personal messages to clients or attendees
- Online Refills: Allows medical providers and/or customers to request previously filled prescriptions online
- Patient Education: Educational and medical resources that are delivered to patients online
- Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health.
- Patient Monitoring: Observing and tracking a patient's health status, condition, and wellbeing
- Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc.
- Patient Questionnaires: Allows medical providers to conduct surveys with their patients remotely to gauge a patient's health.
- Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details
- Prescription Renewal: Enables medical providers and/or patients to electronically renew existing prescriptions
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Records Management: Ability to record, store, update, and retrieve information
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Secure Messaging: Exchange messages in a secure and encrypted manner
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Telemedicine: Meet with patients remotely
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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