# Press'nXPress Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Press'nXPress Software - reviews, pricing plans, popular comparisons to other Survey products and more.

Source: https://www.capterra.com/p/237241/PressnXPress

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# 

 Press'nXPress Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

Press'nXPress

## What is Press'nXPress?

Press’nXPress helps organizations improve customer experience and employee engagement by providing them with real-time experience insights. A simple and easy-to-implement survey solution that continuously measures experience at all physical and digital touchpoints. Generates automated actionable insight which enables organizations to detect the experience gap, take action and close the customer feedback loop. Utilizes metric scores such as XPress, NPS, CSAT, eNPS, eSAT, and sentiment scores.

## What is Press'nXPress used for?

[Customer Satisfaction](https://www.capterra.com/customer-satisfaction-software/)[Customer Experience](https://www.capterra.com/customer-experience-software/)[Employee Engagement](https://www.capterra.com/employee-engagement-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

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Negative

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### Starting price

Free trial not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Press'nXPress

0.0

VS.

[4.7 (2,904)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

Starting Price

Contact vendor

Starting Price

$39

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.7 (2,880)

Value For Money

0.0 (0)

Value For Money

4.5 (2,312)

Customer Service

0.0 (0)

Customer Service

4.5 (2,141)

## Press'nXPress alternatives

[4.6 (453)](https://www.capterra.com/p/131426/Zoho-Survey/reviews/)

Starting price

$35.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.5 (319)](https://www.capterra.com/p/72549/Alchemer/reviews/)

Starting price

$55.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

[4.6 (10,475)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/)

Starting price

$30.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/253516/SurveyMonkey/)

[Survicate](https://www.capterra.com/p/132914/Survicate/)

[4.6 (99)](https://www.capterra.com/p/132914/Survicate/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/132914/Survicate/)

## FAQs about Press'nXPress

Overview

### What company size and specific industries is Press'nXPress built for?

Press'nXPress is designed for organizations of any size across any industry, especially those with both physical and digital operations. It suits companies that want to collect, analyze, distribute, and act on feedback to improve performance and support happier employees and customers.

Features and Usability

### What are the key features of Press'nXPress?

Press'nXPress offers survey and feedback management with a survey builder, customizable forms, templates, question library, and anonymous feedback. It also includes multi-channel collection through email, SMS, widgets, and website integration, plus analytics features such as dashboards, real-time reporting, sentiment analysis, and trend analysis.

Integrations

### Which third-party tools and platforms does Press'nXPress integrate with?

Press'nXPress integrates with XM for Strategy & Research and Zapier. These integrations connect the platform to survey and workflow automation tools, giving users a simple way to move data between Press'nXPress and other business systems.

Getting Started and Support

### What training and onboarding options does Press'nXPress offer?

Press'nXPress provides in person training, live online sessions, documentation, and videos. In person and live online training can support guided setup and product walk-throughs, while documentation and videos offer self-paced reference materials for teams reviewing features and steps as needed.

Getting Started and Support

### What customer support options does Press'nXPress offer?

Press'nXPress provides email/help desk, FAQ/forum, knowledge base, and phone support. Support details should be easy to find through self-service and direct channels, but no reviewer feedback is available here to describe response times, helpfulness, or common frustrations with the support experience.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

360 Degree Feedback

Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Anonymous Feedback

Allow reviewers to provide anonymous feedback to encourage honest conversations

API

Application programming interface that allows for integration with other systems/databases

Chat/Messaging

Communicate using direct chat or messages within the system

Press'nXPress 59 features

Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager

Define levels of authorization for access to specific files or systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Allow reviewers to provide anonymous feedback to encourage honest conversations

Application programming interface that allows for integration with other systems/databases

Communicate using direct chat or messages within the system

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.

Visualize and analyze customer experience across all touchpoints and channels

Process of dividing customers into groups based on common characteristics

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Tailored or customizable questions for more targeted and relevant data collection

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Analyze survey results via statistical testing or crosstabs directly within the software

Import and export data to and from software applications

Graphical representation of data

Manage, store and organize emails within the system or via third-party apps

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Access software remotely via mobile devices

Distribute a survey via mobile devices

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Collect information from multiple sources

Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers

Manage and support multiple languages

Identify, track, and respond to negative feedback

Calculate NPS of customers

Measure employee engagement and loyalty towards a business using the Net Promoter Score

Predict future data based on historical data sets

Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group

Pre-written repository of questions that can be reused within a course or for assessment or interviews

Ratings/Reviews

Analyze and gain insights into data in real-time

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Search and filter data across systems to locate required information by entering keywords or certain criteria

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Survey popup over a webpage to specific users based on their behavior

Send messages via SMS

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Create and manage surveys

Create and administer polls and surveys

Gauge satisfaction and receive information for improvement and success

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Create, save, and re-purpose templates for emails, forms, etc.

Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc

Open text box field

Set up connections to third-party platforms to improve business processes

Review data from past periods to reveal recurring tendencies and predict future performance

Modifying a website's URL to enhance readability, branding, or campaign alignment

Interact with data visualization elements, such as charts and graphs, to drill down into data

Seamlessly integrates with 3rd party websites

An extended application or connector that enables users to perform additional services with their current set of tools

Create, design and manage workflows for repetitive tasks

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## Pricing

### Starting price

Free trial not available

## Integrations

[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

XM for Strategy & Research](https://www.capterra.com/p/72396/Strategy-and-Research/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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