--- title: "TrustMate Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about TrustMate Software - reviews, pricing plans, popular comparisons to other Review Management products and more." source_url: "https://www.capterra.com/p/237246/TrustMateio/" page_type: "product" language: "en" --- # TrustMate Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) TrustMate ## What is TrustMate? TrustMate is designed to help businesses collect keyword-filled customer reviews for improving search engine results. How does TrustMate work? Increase traffic on your website and increase the conversion rate by gathering clients’ reviews. Thanks to TrustMate you will: Make more than with spending the same amount on an online advertisement Gather more determined clients Build a solid online brand image ## What is TrustMate used for? [Review Management](https://www.capterra.com/review-management-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TrustMate?[Manage this product listing](https://www.g2.com/products/trustmate-io/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TrustMate 5.0 (1) VS. [4.9 (236)](https://www.capterra.com/p/176189/Okendo/reviews/) Starting Price Contact vendor Starting Price $19 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.8 (155) Value For Money 5.0 (1) Value For Money 4.6 (148) Customer Service 5.0 (1) Customer Service 4.8 (147) ## TrustMate alternatives [4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.9 (82)](https://www.capterra.com/p/183655/Score-My-Reviews/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (1,486)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [TrueReview](https://www.capterra.com/p/210085/TrueReview/) [5.0 (155)](https://www.capterra.com/p/210085/TrueReview/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/210085/TrueReview/) ## FAQs about TrustMate Overview ### What company size and specific industries is TrustMate built for? TrustMate is designed for businesses of all sizes that want to collect customer reviews with keyword-rich content to support search engine results. The vendor description does not name specific industries, so it appears suited to any company that relies on online reviews and search visibility. Features and Usability ### What are the key features of TrustMate? TrustMate offers review management tools such as ratings/reviews, review monitoring, response management, review badge management, and negative feedback management. It also includes surveys and feedback, campaign management, email reminders, SMS messaging, alerts/notifications, customizable branding, website integration, widgets, and data import/export. Integrations ### Which third-party tools and platforms does TrustMate integrate with? TrustMate integrates with 7 third-party ecommerce platforms: Shopify, WooCommerce, Wix, PrestaShop, OpenCart, Shoper, and Shoplo. These catalog integrations cover common storefront and checkout environments for online retailers managing reviews and customer feedback across multiple sales channels. Getting Started and Support ### What training and onboarding options does TrustMate offer? TrustMate provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide self-paced walkthroughs for learning features and setup steps. Getting Started and Support ### What customer support options does TrustMate offer? TrustMate provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. No reviewer feedback is available on support experience, so support quality, response times, and helpfulness cannot be assessed from user comments. ## Features AI summary Based on 2,212 Review Management reviews Not all review management software covers every must-have feature. Here is what Capterra reviewers flag as essential when choosing a solution: - **Review Request** (**56%** of reviewers rated this feature as critical) - **Feedback Management** (**50%**) - **Review Monitoring** (**48%**) TrustMate includes **Feedback Management** and **Review Monitoring**, giving teams a way to track customer sentiment and keep up with new reviews across channels. However, it does not offer **Review Request**. Instead, it provides other highly rated capabilities, including **Negative Feedback Management** (**53%**) and **Surveys & Feedback** (**42%**), which help businesses respond to issues early and collect more direct customer input, allowing teams to improve service quality and protect brand reputation. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Customizable Branding Add customized logos and colors to align with company branding TrustMate 34 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Reminders: Reminders sent via email - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Campaigns: Allows for businesses to run a variety of different campaigns across different channels - Multi-Language: Manage and support multiple languages - Multi-Location: Manage and support multiple locations - Negative Feedback Management: Identify, track, and respond to negative feedback - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Ratings/Reviews: Ratings/Reviews - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Response Management: Planning and managing of resources and procedures to mitigate the impact of events and incidents - Review Badge Management: Allows businesses to manage badges from review websites. - Review Monitoring: Automatically monitor and receive alerts for any new online reviews - Review Notification: Notifies a business when a review is left - SMS Messaging: Send messages via SMS - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Promotion: Market event via social media tools - Social Sharing: Allows businesses to share their videos on social media. - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Website Integration: Seamlessly integrates with 3rd party websites - Widgets: An extended application or connector that enables users to perform additional services with their current set of tools --- Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Value for money 5.0 (1) 5.0 Based on 1 reviews ## Integrations [ Wix](https://www.capterra.com/p/169007/Wix/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ PrestaShop](https://www.capterra.com/p/134005/PrestaShop/)[ OpenCart](https://www.capterra.com/p/143516/OpenCart/)[ Shoplo](https://www.capterra.com/p/159869/Shoplo/)[ Shoper](https://www.capterra.com/p/232791/Shoper/) ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AN Anonymous User Owner Internet ### "Review Software with an SEO focus" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 29, 2022 Pros Easy to set-up and it creates a focus and importance on the value of SEO on top of the value of good reviews. It’s a win-win. Cons I think their branding is a bit dated and needs to be revamped. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.