# Naviance Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Naviance Software - reviews, pricing plans, popular comparisons to other K-12 products and more. Source: https://www.capterra.com/p/237257/Naviance --- # Naviance Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Naviance ## What is Naviance? Empower every student to discover their best-fit path and unlock a future full of possibilities. Naviance by PowerSchool is the leading college, career, and life readiness (CCLR) platform, enabling students to discover their strengths and interests, build critical social and emotional learning skills, create actionable goals, and find their best-fit path after high school. Naviance makes it easier for counselors to support more students and efficiently manage their workload, and it improves graduation rates, college-going rates, and alumni outcomes. ## What is Naviance used for? [K-12](https://www.capterra.com/k-12-software/) Top alternative Featured Overall rating Based on 23 user reviews Reviews sentiment Positive 52% Neutral 17% Negative 30% Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Naviance?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.powerschool.com&name=Naviance) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Naviance 3.2 (23) VS. [4.6 (451)](https://www.capterra.com/p/133283/Alma/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.0 (23) Ease Of Use 4.5 (2,895) Value For Money 2.9 (14) Value For Money 4.5 (1,867) Customer Service 2.8 (17) Customer Service 4.7 (1,853) ## Naviance alternatives Highest Rated [4.9 (48)](https://www.capterra.com/p/205067/Class-Solver/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.7 (94)](https://www.capterra.com/p/206168/SchoolCues/reviews/) Starting price $1.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (2,869)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.8 (74)](https://www.capterra.com/p/197828/DreamClass/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/237257/Naviance/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Student Information/Records 3.4 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Create lists of student grades, transcripts, class lists, course schedules, etc. to be shared with instructors and administration Communication Management 3.0 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Manage and track all internal and external communication conducted via calls, email, text, or chat Learning Management 4.0 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Organize and track educational activities K-12 Software designed for kindergarten through 12th grade schools Naviance 4 features Manage and track all internal and external communication conducted via calls, email, text, or chat Software designed for kindergarten through 12th grade schools Organize and track educational activities Create lists of student grades, transcripts, class lists, course schedules, etc. to be shared with instructors and administration Features 3.3 (23) 3.3 Based on 23 reviews ## Pricing Value for money 2.9 (14) ### Starting price Contact vendor for pricing Free trial not available Value for money 2.9 (14) 2.9 Based on 14 reviews ## Support, customer service and training options Customer Service 2.8 (17) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 2.8 (17) 2.8 Based on 17 reviews ## User reviews Overall rating 3.2 Based on 23 reviews Filter by rating 5(5) 4(7) 3(4) 2(2) 1(5) Mentioned topic Sorted by most recent JK JoAnna K. owner Online Media ### "Discriminatory company with rude customer support" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 14, 2023 Horrible; unable to make a simple update and I'm horrified to think my school district is spending our tax dollars on this garbage where the support is so rude. Naviance if you are interested I called on \[sensitive content hidden\] at about 11:10 am EST and the person I spoke with sounded male, and did not care at all about my concerns or history with this problem. Pros Nothing. We are getting zero value out of a program that is unable to be correctly updated to reflect accurate information. Cons My child's guidance counselor has repeatedly tried to change their name, which is listed incorrectly, in their naviance account and has called for support with it to no avail. When I finally called to see if anyone could help me, the representative was extremely rude and hung up on me. This leaves my child with all his college information coming to an INCORRECT name which is discriminatory. Their support could have offered me some resources or ideas for how to correct the information and instead, hung up on me after I'd spent ten minutes on hold waiting for help. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LS Lee S. Director Semiconductors ### "Somewhat useless" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 31, 2023 Poor. Pros It provides a convenient way to access necessary information to submit to schools. Cons 1\. NO customer service for parents or students.2. Passwords reset often. The website WILL NOT allow a reset. Only the school can reset and if they are gone for summer or whatever you are out of luck. This makes Naviance useless. 3. Transcripts need to be requested from this site. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SB Shelby B. Guidance Counselor Education Management ### "Ease of Use for College Planning" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 March 22, 2023 Overall the comprehensiveness of Naviance is a great program for students to use in future planning. Pros What I like most about Naviance is the ability to look at the scattergrams and see where our own students fell for each of the colleges with their applications. It is useful when looking at good match schools for students. Cons What I like least about Naviance is that when students decide to not apply to college, they don't often know to take it off their list and then Naviance keeps notifying me that I have transcripts to send. Switched from [Power School](https://www.capterra.com/p/16487/Power-School/) School District Decision Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MG Marina G. Teacher Education Management ### "Great for college applications" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 November 16, 2022 Naviance has made my college recommendation process very easy. I write so many recommendations each year, and the ability to compile everything into one place has really helped. Pros I like how students can add teachers to the recommenders section for colleges within the platform, and when the teacher signs in, they can see all of the student’s information. I like how Naviance can be integrated into single sign-on with whatever school system’s learning management system they have selected. I also like how the one recommendation will be sent to all colleges, and that it integrates easily with common app. Cons There are many options where only the counselor will receive the information or they have to go in and change the setting for the teachers to easily access parts of the platform. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MR Mary R. Teacher Education Management ### "Naviance is. Ovel" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 25, 2022 Pros I don’t believe we use this software to its potential but it exposes kids to careers at a rate that cannot be matched in the classroom or in industry. Cons Lots of leg work to put together an activity Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MW Molly W. Career Counselor Education Management ### "Should have more features built in" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 December 16, 2021 We are still getting the program up and running but our trainer seems to need some training herself. She was not able to answer common questions, like how do students access the program from PowerSchool. Pros This software has a lot to offer for students. Cons There are a lot of features that should already be in the program, rather than us having to add everything, like state standards, manually. Reasons for choosing Naviance It is supposed to be integrated with PowerSchool, which we already have. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RP Riddhi P. Guidance Counseling Intern Education Management ### "Naviance Review " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 18, 2020 Overall, was a great took for our students. Pros I really enjoyed that it allowed students to explore different career options and school choices. It was a great way for students to apply to colleges and share their steps with the guidance counselors along the way. Cons The exploration tabs were not the easiest or most appealing for students to use. This turned them away from actually using those tabs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AS Amy S. teacher Education Management ### "Disappointed" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 May 8, 2020 I have to YouTube EVERYTHING because this program is one of the worst I have seen as far as user friendly. NO help area, not easy to figure out stuff and very frustrating to say the least. I finally found a number to call only to be told closed because of the holiday; Mother's Day. It's the Friday before. I HATE the fact that my son's school uses this program and it's the only way to get a transcript sent. I would not recommend this program to anyone until they become lots more user friendly. Pros It is a great idea to have everything in one area to access information. Cons Sadly the entire program. No where to ask for assistance or help or how to contact them. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SB Sharon B. School Counselor Education Management ### "Less Than Impressive" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 23, 2020 Pros Sadly, I cannot name any "like" about this software. Cons Naviance is known as a "One-Stop Shop" for high school counseling services. However, they are selling services/products (college searches, college application services, scholarship searches, career interest surveys, etc.) that schools in Georgia can receive free of charge from other entities. Naviance is not user-friendly, nor is the interface appealing to the eye. For example, typically students nor staff require training to complete college applications via the Common Application until required to complete Common App via Naviance. Naviance customer service has been disappointing as during the course of 2 1/2 years three different trainers have promised to send school counselors "1-pagers" regarding how to utilize various activities on Naviance but none have followed through on providing the actual support materials. According to training provided, Naviance does offer a service to track where students eventually end up attending college. However, according to Naviance trainers this information is not researched by Naviance but collected from a clearinghouse. Schools/school systems can purchase this service, as well as Parchment services, without obtaining them through Naviance. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MW Mark W. teacher Education Management ### "terrible support" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 December 18, 2019 Terrible Pros I do not like the software they have very little support and push it back on everyone else. Cons Everything. they had an issue that they knew about and never seemed to fix it. I do not recommend this at all. Find something else to use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/237257/Naviance/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)