# Naviance Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Naviance Software - reviews, pricing plans, popular comparisons to other K-12 products and more.

Source: https://www.capterra.com/p/237257/Naviance/pricing

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# 

 Naviance Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Naviance

## What is Naviance?

Empower every student to discover their best-fit path and unlock a future full of possibilities. Naviance by PowerSchool is the leading college, career, and life readiness (CCLR) platform, enabling students to discover their strengths and interests, build critical social and emotional learning skills, create actionable goals, and find their best-fit path after high school. Naviance makes it easier for counselors to support more students and efficiently manage their workload, and it improves graduation rates, college-going rates, and alumni outcomes.

## What is Naviance used for?

[K-12](https://www.capterra.com/k-12-software/)

Top alternative

Featured

Overall rating

Based on 23 user reviews

Reviews sentiment

Positive

52%

Neutral

17%

Negative

30%

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Naviance?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.powerschool.com&name=Naviance)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Naviance

3.2 (23)

VS.

[4.5 (448)](https://www.capterra.com/p/133283/Alma/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.0 (23)

Ease Of Use

4.5 (2,892)

Value For Money

2.9 (14)

Value For Money

4.5 (1,864)

Customer Service

2.8 (17)

Customer Service

4.7 (1,850)

## Naviance alternatives

Highest Rated

[5.0 (47)](https://www.capterra.com/p/205067/Class-Solver/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.7 (2,781)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.6 (200)](https://www.capterra.com/p/173831/Tuio/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.8 (74)](https://www.capterra.com/p/197828/DreamClass/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/237257/Naviance/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Student Information/Records

3.4 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

Create lists of student grades, transcripts, class lists, course schedules, etc. to be shared with instructors and administration

Communication Management

3.0 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Manage and track all internal and external communication conducted via calls, email, text, or chat

Learning Management

4.0 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Organize and track educational activities

K-12

Software designed for kindergarten through 12th grade schools

Naviance 4 features

Manage and track all internal and external communication conducted via calls, email, text, or chat

Software designed for kindergarten through 12th grade schools

Organize and track educational activities

Create lists of student grades, transcripts, class lists, course schedules, etc. to be shared with instructors and administration

Features

3.3 (23)

3.3

Based on 23 reviews

## Pricing

Value for money

2.9 (14)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

2.9 (14)

2.9

Based on 14 reviews

## Support, customer service and training options

Customer Service

2.8 (17)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

2.8 (17)

2.8

Based on 17 reviews

## User reviews

Overall rating

3.2

Based on 23 reviews

Filter by rating

5(5)

4(7)

3(4)

2(2)

1(5)

Mentioned topic

Sorted by most recent

JK

JoAnna K.

owner

Online Media

### "Discriminatory company with rude customer support"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

August 14, 2023

Horrible; unable to make a simple update and I'm horrified to think my school district is spending our tax dollars on this garbage where the support is so rude. Naviance if you are interested I called on \[sensitive content hidden\] at about 11:10 am EST and the person I spoke with sounded male, and did not care at all about my concerns or history with this problem.

Pros

Nothing. We are getting zero value out of a program that is unable to be correctly updated to reflect accurate information.

Cons

My child's guidance counselor has repeatedly tried to change their name, which is listed incorrectly, in their naviance account and has called for support with it to no avail. When I finally called to see if anyone could help me, the representative was extremely rude and hung up on me. This leaves my child with all his college information coming to an INCORRECT name which is discriminatory. Their support could have offered me some resources or ideas for how to correct the information and instead, hung up on me after I'd spent ten minutes on hold waiting for help.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LS

Lee S.

Director

Semiconductors

### "Somewhat useless"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

4.0

4.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

May 31, 2023

Poor.

Pros

It provides a convenient way to access necessary information to submit to schools.

Cons

1\. NO customer service for parents or students.2. Passwords reset often. The website WILL NOT allow a reset. Only the school can reset and if they are gone for summer or whatever you are out of luck. This makes Naviance useless. 3. Transcripts need to be requested from this site.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SB

Shelby B.

Guidance Counselor

Education Management

### "Ease of Use for College Planning"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

March 22, 2023

Overall the comprehensiveness of Naviance is a great program for students to use in future planning.

Pros

What I like most about Naviance is the ability to look at the scattergrams and see where our own students fell for each of the colleges with their applications. It is useful when looking at good match schools for students.

Cons

What I like least about Naviance is that when students decide to not apply to college, they don't often know to take it off their list and then Naviance keeps notifying me that I have transcripts to send.

Switched from

[Power School](https://www.capterra.com/p/16487/Power-School/)

School District Decision

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MG

Marina G.

Teacher

Education Management

### "Great for college applications"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

November 16, 2022

Naviance has made my college recommendation process very easy. I write so many recommendations each year, and the ability to compile everything into one place has really helped.

Pros

I like how students can add teachers to the recommenders section for colleges within the platform, and when the teacher signs in, they can see all of the student’s information. I like how Naviance can be integrated into single sign-on with whatever school system’s learning management system they have selected. I also like how the one recommendation will be sent to all colleges, and that it integrates easily with common app.

Cons

There are many options where only the counselor will receive the information or they have to go in and change the setting for the teachers to easily access parts of the platform.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MR

Mary R.

Teacher

Education Management

### "Naviance is. Ovel"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

August 25, 2022

Pros

I don’t believe we use this software to its potential but it exposes kids to careers at a rate that cannot be matched in the classroom or in industry.

Cons

Lots of leg work to put together an activity

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MW

Molly W.

Career Counselor

Education Management

### "Should have more features built in"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

December 16, 2021

We are still getting the program up and running but our trainer seems to need some training herself. She was not able to answer common questions, like how do students access the program from PowerSchool.

Pros

This software has a lot to offer for students.

Cons

There are a lot of features that should already be in the program, rather than us having to add everything, like state standards, manually.

Reasons for choosing Naviance

It is supposed to be integrated with PowerSchool, which we already have.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RP

Riddhi P.

Guidance Counseling Intern

Education Management

### "Naviance Review "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 18, 2020

Overall, was a great took for our students.

Pros

I really enjoyed that it allowed students to explore different career options and school choices. It was a great way for students to apply to colleges and share their steps with the guidance counselors along the way.

Cons

The exploration tabs were not the easiest or most appealing for students to use. This turned them away from actually using those tabs.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AS

Amy S.

teacher

Education Management

### "Disappointed"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

May 8, 2020

I have to YouTube EVERYTHING because this program is one of the worst I have seen as far as user friendly. NO help area, not easy to figure out stuff and very frustrating to say the least. I finally found a number to call only to be told closed because of the holiday; Mother's Day. It's the Friday before. I HATE the fact that my son's school uses this program and it's the only way to get a transcript sent. I would not recommend this program to anyone until they become lots more user friendly.

Pros

It is a great idea to have everything in one area to access information.

Cons

Sadly the entire program. No where to ask for assistance or help or how to contact them.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SB

Sharon B.

School Counselor

Education Management

### "Less Than Impressive"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

February 23, 2020

Pros

Sadly, I cannot name any "like" about this software.

Cons

Naviance is known as a "One-Stop Shop" for high school counseling services. However, they are selling services/products (college searches, college application services, scholarship searches, career interest surveys, etc.) that schools in Georgia can receive free of charge from other entities. Naviance is not user-friendly, nor is the interface appealing to the eye. For example, typically students nor staff require training to complete college applications via the Common Application until required to complete Common App via Naviance. Naviance customer service has been disappointing as during the course of 2 1/2 years three different trainers have promised to send school counselors "1-pagers" regarding how to utilize various activities on Naviance but none have followed through on providing the actual support materials. According to training provided, Naviance does offer a service to track where students eventually end up attending college. However, according to Naviance trainers this information is not researched by Naviance but collected from a clearinghouse. Schools/school systems can purchase this service, as well as Parchment services, without obtaining them through Naviance.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MW

Mark W.

teacher

Education Management

### "terrible support"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

December 18, 2019

Terrible

Pros

I do not like the software they have very little support and push it back on everyone else.

Cons

Everything. they had an issue that they knew about and never seemed to fix it. I do not recommend this at all. Find something else to use.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/237257/Naviance/reviews/)

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