# Page 10 | Webex Suite Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 10 - Is Webex Suite the right Meeting solution for you? Explore 7398 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/237272/Webex/reviews --- Webex Suite 4.4 (7398) [View alternatives](https://www.capterra.com/p/237272/Webex/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 10 - Reviews of Webex Suite ## Showing most helpful reviews Showing 226-250 of 7398 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use FD Francois D. HR director Accounting Used the software for: Less than 6 months ### "Good all around" August 15, 2024 4.0 Pros The application work very well for what it's suppose to do. Cons It doesn't stand out from other platform and could be more intuitive. Review Source LS Lewis S. Systems and network technician Hospital & Health Care Used the software for: 6-12 months ### "Great product" August 13, 2024 5.0 Great for what we needed it to do. can be a bit costly though. Pros Offers everything you would need for modern video conferencing Cons Real-time translation costs extra. Relatively expensive. Review Source AM AKANKSHI M. Supervisor Farming Used the software for: 2+ years ### "Best meeting app" February 23, 2024 5.0 Pros The participants capacity of application is really very good Cons This application is really very good as I find this application easy to handle Review Source CS Chandramouli S. Hardware Test Engineer Computer Networking Used the software for: 2+ years ### "Cisco Webex Review" June 10, 2024 5.0 Pros 1) Ease of Use 2) Good for sharing the contents 3) Good security features Cons 1) Little expensive I guess 2) Best for companies with large users compared to small companies Review Source AM Attila M. Controller Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "An "OK" chat company communication tool" June 20, 2024 4.0 Pros Webex is a great tool for virtual meetings and collaborations. Interface is user-friendly and makes it easy to host / join meetings. Chat interface is ok, GIFs are available. Cons It would be great to have a function that tracks other people's availability status, so we could set an 'alert' when somebody becomes online again. Review Source NC Nageshwar C. Manager Telecommunications Used the software for: 2+ years ### "Webex review " February 18, 2024 5.0 Pros WebEx is a cloud-based suite of collaboration tools that includes features for events, messaging, calling, video conferencing, and customer experience. It is a software-as-a-service (SaaS) solution made available via the Webex Cloud, a communications platform designed with real-time online collaboration in mind. Cons WebEx is a web conferencing platform developed by Cisco. It facilitates online meetings, video conferencing, webinars, and collaboration. Users can connect from various devices, including computers, tablets, and smartphones. WebEx offers features such as screen sharing, file sharing, and real-time chat, making it a versatile tool for remote collaboration and communication. For the latest details, please refer to Cisco's official website or other reliable sources for the most up-to-date information. Review Source Efraín B. Asistente Administrativo Computer Software Used the software for: Less than 6 months ### "Software de trabajo remoto y mensajería de equipos de trabajo potente" November 23, 2022 5.0 Webex lo estoy usando desde hace poco pero me encanta, principalmente porque te permite tener toda tu atención en una videollamada y no estar pendiente de transcribir o anotar, ya que Webex te transcribe la reunión. Esto es increíble. Pros Las transcripciones de las videollamadas.Las traducciones de las conversaciones.La personalización del formato de las videollamadas.Son cualidades que caracterizan y distinguen a Webex de las demás. Cons Su soporte al usuario debe mejorar porque el tiempo de respuesta es mucho. Review Source AS Aimee S. Director Alternative Medicine Used the software for: Less than 6 months ### "No intuitive interface, features hard to find " December 12, 2023 4.0 I am an experienced user of video meeting platforms. I operator school, and we do all of our courses online and we had been using Zoom for years before we decided to switch. I experienced a lot of frustration the first time that I used WebEx. A lot of features that I was used to having on the other platform that I use was not available in WebEx. It feels like an old interface that they’re using and there’s definitely a significant learning curve to get started. Pros The video quality of webex was excellent. It has a crystal clear display of all meeting participants. Cons I didn’t find it easy to use. Every other video meeting software I’ve used has been super simple. WebEx feels like an old interface and a lot of the features are hidden or not available. Alternatives considered [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/) Reason for choosing Webex Suite It integrates with the LMS we use in our school - which is LearnWorlds. Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Zoom changed their terms of service, and they have a new policy that allows them to use the content that we were delivering inside of our meetings for their AI platform. Because we deliver a lot of sensitive content we decided to stop using zoom. Review Source AD Austin D. Community & Events Manager Non-Profit Organization Management Used the software for: 2+ years ### "Great platform for hybrid event management" May 10, 2023 5.0 Webex/Socio offers us an all-in-one tool that allows us to market our event seamlessly to our network. It saves us a ton of time. Pros I love the dedicated support we receive - I ran into 1-2 issues while organizing our event and was able to find solutions quickly thanks to their dedicated support staff and our representative \[sensitive content hidden\]. I also love the level of customization we have within our event app - from visuals, branding and widgets. Such a great tool. Cons The only real downside was the feature that requires users to refresh the event in order to receive current features, changes we make on our end. I wish those changes happened automatically. I also hope they update their add user option as it can be a bit finicky at times - not allowing users already added to be updated. Review Source Response from Cisco December 17, 2023 Austin, thank you for sharing your feedback! We take pride in our support team so we're thrilled to hear they help you find solutions so quickly. We're happy to hear you could easily customize and create an event that uniquely represents your brand. We appreciate your feedback around required updates to your branded app. We certainly understand this can require some additional steps on your end to maintain the latest functionality. We srtive to always improve based on feedback from our customers and maintain a product roadmap to continuously deliver more capabilities and a better experience. Unfortunately each release does require our app to be updated to the latest version in the Apple App Store and Google Play Store. Regarding not being able to update users after added, attendees can update their own profiles, but you also have many options to update them as well. This article may be helpful: https://help.socio.events/en/articles/8117475-access-and-edit-attendee-information MK Mohit K. Personal Assistant Law Enforcement Used the software for: 2+ years ### "Webex - how good, how better" February 3, 2022 4.0 Pros Some of the features that I like are HD Video and Audio conferences, robust security provided by Webex, multiple screen sharing, selective alerts and notifications, sharing desktop and documents, breakout rooms etc. Cons Some if the cons which I feel for Webex are that the website version is weaker than the application, no plans for pay per use, little expensive than its competitors, webex support can also be made better. Alternatives considered [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Reason for choosing Webex Suite Because of the security features of Webex, user friendly design and due to the upgraded features in the free version. Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Because of the security features of Webex, user friendly design and due to the upgraded features in the free version. Review Source MH Macy H. Administrative Manager Religious Institutions Used the software for: Less than 6 months ### "Easy to Use" July 28, 2024 5.0 Pros Easy to Use product that supports multiple people joining on calls Cons Could use more features and compatibility Review Source Noureen P. Corporate Human Resources Staffing and Recruiting Used the software for: 2+ years ### "Revolutionizing Virtual Meetings with Webex." March 1, 2023 5.0 Webex is generally considered a reliable and feature-rich video conferencing tool. Its high-quality video and audio, ease of use, security features, and integration capabilities make it a popular choice for remote teams and virtual meetings. Pros Webex is a powerful and reliable video conferencing tool that offers a wide range of features to make remote collaboration and communication easy and efficient. One of the key advantages of using Webex is the high-quality video and audio, which ensures that all participants can hear and see each other clearly, even in large group meetings. Additionally, Webex offers a variety of features such as screen sharing, recording, chat, whiteboarding, and virtual backgrounds that make it easy to collaborate and communicate effectively with others.The ease of use of Webex is another major advantage, with a simple and intuitive interface that is easy to navigate, even for users with limited technical expertise. Additionally, Webex takes security seriously and offers various security measures such as end-to-end encryption, password protection, and data privacy features.Webex can also be integrated with other tools such as Microsoft Teams, Slack, and Google Workspace, making it easy to work seamlessly across different platforms. Another advantage of Webex is its scalability, which means that it can be used by teams of any size, from small businesses to large corporations. Cons Limited Free Plan: The free version of Webex has some limitations, including a maximum meeting duration of 50 minutes.Heavy Resource Usage: Webex can use a lot of system resources, which may cause slower performance or freezing on older computers.Limited Customization: The customization options in Webex are limited, which may be a concern for businesses that want to brand their meetings. Review Source ZA Zahra A. Electrical Engineer Higher Education Used the software for: 2+ years ### "Webex is a wonderful eay-to-use communication and collaboration platform" February 23, 2023 5.0 I am totally satisfied with Webex. It is very easy to work with, and it has very little down-time. I haven't had so much issues with my video/audio calls through Webex. Webex makes your life easier! Pros I love setting up and attending Webex meetings. It is very user-friendly, and features a reliable and secure GUI. It helps me a lot during my remote work. I use it even to send short messages to my colleagues. I easily share my files, and any screen through Webex. I can check my Webex meetings schedules every day through the Webex desktop application or mobile application. The host of a Webex webinar can control permission of the attendees. Cons I do not have any dislikes to mention. I really enjoy working with Webex. My workplace has purchased the platform, and therefore I can not comment on the pricing of this platform. Review Source VR Verified Reviewer Analista Sviluppatore Program Development Used the software for: 1-2 years ### "Ottimo software per le chiamate VoIP" August 16, 2023 4.0 Ottimo prodotto per la connessione VOip facile da utilizzare e sempre molto chiaro. Pros LA funzionalità principale per cui utilizzo Webex sono le chiamate VOip e devvo dire che non ho mai avuto problemi, neanche in condizioni di problemi di rete.Ha una buona gestione della condivisione video, anche se è funzionalità da me non molto utilizzata.Buona le gestioni delle notifiche, sia a livello audio che video. Il software ha poi una enormità di opzioni che pur non utilizzandole trovo comunque molto funzionali. Cons Un problema non fondamentale ma direi piuttosto fastidioso, è che quando non rispondi ad una chiamata l'unico modo per togliere la notifica è cancellare la chiamata dall'elenco delle chiamate perse. Non sono riuscito a cambiare stato alla chiamata senza cancellarla Review Source Victoria L. Chief Risk Officer Pharmaceuticals Used the software for: 1-2 years ### "High quality audio and video." August 16, 2023 5.0 In our company we had shortcomings with the previous software and decided to switch to Webex, it was a good decision as it has a more professional and clean interface.It provides high quality audio and video, which makes meetings more fluid.It provides end-to-end encryption, which is very important for our projects and sensitive data.Provides cloud access to recorded meetings. Allows you to customize meetings by requiring a password to enter and waiting rooms. Pros I like the features it offers us to collaborate with our work teams, whiteboard, chat and file sharing.We have had very smooth meetings with screen sharing and it works very well for presenting projects and their progress.In a recent meeting we were able to discuss and identify some issues and make decisions with remote workers without interruption or latency. Cons It uses a lot of resources and can be a bit unstable at times. We have not found any other problems with this tool. Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Irregular performance and communication failures. Review Source JAA Javier Alfonso A. Ingeniero de TI Retail Used the software for: 1-2 years ### "Ventajas de utilizar webex " April 22, 2024 5.0 Considero que es una buena herramienta para creación de sesiones, si solo vas a actuar como usuario normal, la licencia gratuita es excelente, si eres un usuario que necesita crear reuniones, es necesario comprar una licencia anual, la cual considero que el precio es accesible. Pros \- simplicidad para la generacion de sesiones - facilidad para poder compartir pantalla e información con los demas usuarios de la sesión Cons tal vez el unico detalle a nivel empresarial, es que para generar sesiones de webex, la licencia gratuita no funciona, por lo cual es necesaria la compra de la misma. Alternatives considered [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Reason for choosing Webex Suite Esta aplicación es la mas utilizada en mi empresa y es donde hacemos las sesiones. Review Source AS Arpan S. Email Marketing Expert Events Services Used the software for: 1-2 years ### "Effortless File and Screen Sharing: Streamline Collaboration with Webex" May 21, 2023 5.0 I like Webex because of its wide range of features and ease of use. It allows for easy collaboration between colleagues, even across different countries. With the ability to set up a meeting in minutes, it eliminates the need for long setup times before meetings. The interface is also incredibly user friendly and intuitive which makes it easy to learn how to use quickly. Additionally, I really appreciate that it offers both video conferencing and instant messaging capabilities, allowing users to have more than one way of communicating with each other. Webex has robust security features such as built-in encryption and password protection which give me peace of mind when using the platform for sensitive conversations or data sharing. Finally, I love that Webex integrates with many third-party tools like Dropbox or Google Drive so teams can share documents easily during their virtual meetings without having to switch applications constantly. All in all, Webex is an excellent tool that enables efficient remote collaboration while keeping everyone secure at the same time! Pros 1.Easy and convenient file sharing.2.Seamless screen sharing during meetings.3.Remote access and control capabilities.4.High-quality video conferencing.5.Reliable and stable platform performance.6.User-friendly interface and intuitive controls.7.Interactive collaboration tools & Robust security features.8.Integration with other productivity tools and applications.9.Excellent customer support and technical assistance. Cons Webex's seamless experience and robust features have significantly improved my ability to collaborate, communicate, and engage with others, making it an invaluable tool in my professional endeavors. Review Source Lukas S. Senior Project Manager Medical Devices Used the software for: 2+ years ### "Excellent platform for online meetings with colleagues and clients." May 29, 2023 5.0 Webex makes a difference me in my work to collaborate profitably from anyplace and from any gadget, advertising me arrangements to organize and connect gatherings in genuine time by sharing HD sound and video screen, it makes a difference me create my work in a unused, brilliantly, secure and with comes about Positive benefits offer assistance me to get benefits in my company and increment my workflow, it is perfect way">the most perfect way to reach my clients and offer a wonderful involvement, it makes a difference me diminish my times, blunders and costs. Much appreciated to this device we have reinforced communication and executed way better advance comes about in my commerce, we will make recordings, introductions, audios, tests and numerous other assignments amid the assembly, the quality of the dialog does not diminish indeed in the event that there are numerous individuals within the conference. Pros Webex Assembly is a web communications arrangement that permits you to connect and organize gatherings from anyplace and from any gadget, sharing screens with HD sound and video quality, creating work in a half breed way where the association is very great and sufficient to adjust to the way you For groups to work essentially, rapidly and safely with assets and items that offer more than what we regularly ought to collaborate online, I adore it since it offers a outwardly satisfying interface and it's personalized. Able to turn off video and make sound as it were which can too spare web information and this app can run indeed where there's arrange issue. Separated from this, numerous apparatuses have been given for the assembly organizer, with the assistance of which a fruitful and compelling assembly can be organized. Cons Due to great video quality, it spends a parcel of web information, its ubiquity among common individuals is less compared to other apps, so those individuals confront a few issue when utilizing it for the primary time. Review Source PL Patrice L. System Administrator Health, Wellness and Fitness Used the software for: 2+ years ### "Webex Comm" May 22, 2024 5.0 Very multi-purpose system with various ways to communicate and team to achieve corporate goals Pros Very well built commjnication Minimal updates Cons I have nothing in the con or fislike of its features Review Source VR Verified Reviewer front end developer Program Development Used the software for: 1-2 years ### "very good program" June 13, 2023 5.0 A very excellent experience, very easy to use, fast continuous file transfer between users, and it is very necessary to use for easy interaction between users Pros There are a lot of advantages in the ease of Use and communication between users Cons There are not many negatives that may generally affect the answers speed of communication and ease of use Review Source Craig John C. Business Intelligence Analyst Marketing and Advertising Used the software for: 2+ years ### "Good stand-alone tool, has fallen behind" May 24, 2024 4.0 Pros High quality, stand-alone tool for video calls. Have had fewer service interruptions or bugs compared to other conferencing tools. Call center integration is great - if your business is centered around such an integration, it might very well be the most effective tool to use. Cons Integration with greater work environment leaves a lot to be desired. It's not that Webex is bad per se, but with other tools integrating into email, chat, JIRA, etc. the added friction of Webex can be a pain. Review Source VR Verified Reviewer Project Manager Marketing and Advertising Used the software for: 6-12 months ### "Solid platform for setting up internal and external meetings, with a few drawbacks" July 2, 2020 4.0 Aside from the few drawbacks mentioned above, overall I have had a relatively good experience using Cisco WebEx for both team as well as client meetings. It's easy to share the dial-in information with the clients, schedule meetings, and set up calls using different rooms. In the future, if there is a way to allow an original host to EXIT a meeting without ending the call altogether, that would be very helpful. Pros I use WebEx meetings almost daily for work - for both internal and external check-ins. Pretty straightforward navigation, once you get the hang of setting up a room (either personal or client-facing) the platform is quite easy to navigate. At my meeting we have WebEx integrated with peoples' calendars, so when I schedule a meeting on WebEx it allows me to easily see my coworkers' availability which is definitely a plus - good ease of integration with other applications. Interface is simple enough that the main functions (setting up a meeting, sharing meeting info) are easy to use and I have not had issues with this software unexpectedly crashing which is an added bonus. Cons One of my main gripes is regarding shared rooms (ex. other members on your team are able to start/stop the meeting if you're unavailable). One of the recurring issues with shared rooms is that they all use the same call-in number and pin. With that said, if there are back-to-back meetings using the same room, and the earlier meeting runs over, we run the risk of clients calling into a call that is still going on, which creates confusion and can have us coming off as unprofessional. I have avoided this issue in the past by creating internal check-ins using my own personal room, however the drawback to this is that - if I'm unavailable for any reason - the meeting cannot be started by anyone other than myself. For back-to-back meetings, if there's a way for new users to be put into a waiting room until AFTER the previous meeting has completed ended, that may avoid these issues in the future. Another issue is that if I set up simultaneous meetings in both my personal and shared rooms, there is no way I can remove myself from the first meeting without it ending the call altogether. I have not found a way to assign someone else as the host, so if there have been simultaneous meetings (where I am just listening in the background) I have had to juggle this by calling into one meeting using my laptop, and calling into the second using my phone. It works, but it's not very efficient. Review Source KKJ Krishna Kant J. Software Engineer Information Technology and Services Used the software for: 1-2 years ### "The most evolving and powerful meeting software" December 3, 2021 5.0 Pros Webex has been improving a lot with time and I like the kind of updates it brings in. All the features are well managed and having a user friendly interface makes it a great choice. Cons There are some issues with connection which degrades the audio quality. The software for mobile users can be optimized a bit more but overall it gives a satisfying performance. Review Source PC Patricia C. Sales Consultant Information Technology and Services Used the software for: 6-12 months ### "Webex is superpassing the meeting expectations" March 26, 2022 5.0 Great, Is one of the best tools I ever used to work in teams remmotely and getting my info and tasks organised & my teammates close to me. Pros The quality of audio and video, the easy-to-use interface, the easy-to-connect ways and the fact It doesn't ask you for complicated registers. Cons It doesn't have a version "for free" or for public in general, It could be cool so people can try It, love It and subscribe. Review Source VR Verified Reviewer Business Development Associate E-Learning Used the software for: 6-12 months ### "An option to the best Online meetings !" January 29, 2022 4.0 It's good till now as I didn't faced any unusual things till now. And also overall happy using it. Pros Allows users to share their screens and data once given access to them easily. A virtual whiteboard to write some text or figures. I like the feature where Cisco Webex allowed the participants to connect the audio through the phone network with the given numbers. This option is better for me other than connecting my earphone to the system. 5) Noise suppression. 6) Allows people to connect with conventional phones. 7) Meeting Transcripts and Highlights. Cons The UI is quite different and separated as each option is into different location and it's a bit hard for me to find the options sometime. Review Source Similar Products Featured ## Related categories [Collaboration](https://www.capterra.com/collaboration-software/)[Web Conferencing](https://www.capterra.com/web-conferencing-software/)[Webinar](https://www.capterra.com/webinar-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.