# Page 11 | Webex Suite Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 11 - Is Webex Suite the right Meeting solution for you? Explore 7404 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/237272/Webex/reviews --- Webex Suite 4.4 (7404) [View alternatives](https://www.capterra.com/p/237272/Webex/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 11 - Reviews of Webex Suite ## Showing most helpful reviews Showing 251-275 of 7404 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Evan G. Event App producer / administrator Non-Profit Organization Management Used the software for: Less than 6 months ### "A great, easy to set-up and manage events platform"" March 29, 2023 5.0 We used Webex Events to improve participant engagement and reduce staff time for a non-profit's annual 24-hour ski marathon. The app enabled us to put a lot of different participant materials in a single, continually updated location (agenda, rules, announcements, hour-by-hour results, etc.) enabling our staff to spend much less time printing and distributing materials and much more time engaging with participants. The athletes loved the app because they could see their results in real time and track how they and their teammates were doing in real time. Pros We evaluated several different event platforms, and Socios seemed like the easiest to set-up and manage. We first tried to use another platform and that proved too difficult so we pivoted back to Socio (which was more expensive, but worth it in the end.) As a board member of a small, community-based non-profit that produces an annual 24-hour skiing event, we wanted an application to improve participant engagement and reduce work for staff. The results we got in our first year with the Socio / Webex events app were phenomenal.Over half of our 600 athletes used the app over the two days of our 24-hour ski marathon, totaling over 23,000 minutes of usage! The built-in features of the app around Agenda, Announcements, and Participant networking were easy to set up and delivered a lot of value in reducing work on our staff.Even more impressive was how easy it was for us to seamlessly integrate with additional content to deliver a highly-tailored experience to our attendees -- the Web link feature is extremely valuable (especially the ability to pass External ID to a URL), and our athletes were able to continually see their progress in a custom "achievements" web page we built (~2300 clicks from ~280 users), as well as pull up the individual and team rankings in real-time from our race-timing vendor (another 6600 clicks cross 280 users). Additionally, our ability to embed documents and text content made the Event App a one-stop place for rules, instructions and other key details Cons There are some small downsides, especially for folks on a tight budget. These include extra costs for API access, branded apps (in IOS / Android store), etc. Also, once you set up an external ID for a participant it's difficult to change Alternatives considered [SpotMe](https://www.capterra.com/p/151102/SpotMe/) Reason for choosing Webex Suite After attempting to work with a few other solutions, we found that Webex / Socio was a much more intuitive and easy to set-up platform. All of the pre-built apps (user lists, agenda, announcements, etc.) have a standard way to import data via spreadsheet that enabled us to get a lot of content into the app very quickly. Additionally, it was super-easy to link to specific feeds (the event Instagram, a race timing application, etc.) so that we created a very content-rich app experience with minimal set-up work Review Source Response from Cisco December 17, 2023 Evan, ee appreciate your positive review! It's fantastic to hear that Socio was the easiest to set up and manage among the event platforms you evaluated. The phenomenal results, with over half of your 600 athletes using the app during the 24-hour ski marathon, are impressive. It's great to hear about the seamless integration of additional content and use of the dynamic Web link feature . We agree that this feature opens so many possibilities to bring external content seamless into your Event App and deliver a unique, seamless experience for attendees. We appreciate your feedback on the additional costs for API access and branded apps. We continue to strive toward delivering the most comprehensive event experience and providing everything you need in an all-in-one solution. We appreciate you putting your trust in Webex Events and look forward to continuing to deliver a excellent experience for your staff and your athletes! IP Ishaan P. Software Engineer Intern Computer Software Used the software for: 1-2 years ### "Best Meeting Software with different tools and best options of user interaction." February 20, 2022 5.0 Overall Experience with Webex is Amazing. Also, major meetings are done through Webex(Casual/Formal). The tools and layout of the video are superb. Highly Recommended. Pros The most impactful feature found in Webex is Application Encryption which provides security and also the second one is its collaboration tools. Where one need not to take the help of the external collaborator to interact with its users. Whiteboard collaborator which gives liability to draw on a whiteboard or in any file where we can explain the important part which is only possible by drawing the prototype design. Through this collaborator, one can easily do that. Cons Its interface can be made more user-friendly. Though it is, but more better UI design needs to be implemented which can impact Webex and make it more scalable in the business platforms. Review Source ER Edgar R. Manager Information Technology and Services Used the software for: 2+ years ### "The brand does matter when you're looking for something good..." February 20, 2022 5.0 I think that Webex seeks to expand its target market, not just be a communications software solution used by large companies with hundreds of employees, but also reach people who need to have quality, secure and reliable communication, which I think is a great Webex initiative. Having access to a top-level communications tool like Webex is fabulous, it's such a complete tool, I'm going to call it powerful, that when you get to use it efficiently you realize that your own activities or business improves, your life becomes easier. for having everything you need to use with all the people you need to communicate with. Webex integrates with many of the software applications that are commonly used today in our work or professional world; promotes the concept of hybrid work (work is not where you go, it's what you do and how you do it), inclusion where language is not a barrier (transcription in real time in more than 100 languages), among other concepts, which I think is a wonderful collaborative tool. Pros The brand does matter when you are looking for something good, it matters when you are looking for stable environments, reliable communications and available at any time, it does matter when you need support, people who help you in those moments when you really need it. It is not only what you see on your screen as a user or what you can do with the tool, but also what exists behind it, which many times we do not see, we do not know, and therefore we give little or no importance. I have been involved in the world of information technology and communications for years; I do not consider myself a guru, an expert specialist in a subject, but I have had the opportunity to grow professionally alongside companies or brands that today do not need an introduction, they do not need someone like me to speak well of them; For many years they have demonstrated with their position in the market the importance and value they offer in today's life, a life of changes, adaptation, and long-distance communication to be closer each time. There are many Communications tools, many applications that allow calls between users, establish remote meetings, send messages/chat (in fact I think there are many that offer these services), but when someone ask me what I like most about Webex, my answer It's simple and clear: "Webex by Cisco". Webex has the knowledge, experience, technology and support of Cisco, If you're looking for something good for all your communications, Webex is the solution. Cons Cisco offers robust solutions (Webex is not the exception); from my point of view it has always been characterized by having very good solutions functionally (seek to be powerful and simple at the same time) that fulfill the purpose for which they were developed, hardware and software, and the Cisco's graphical user interfaces (GUI) usually have become so simple (simplified functions in a few buttons or few options) that are not as friendly as they could be. It seems to me the GUI of Webex could be more user-friendly because in my experience many end users need graphic and colorful solutions that make it easier for them to use the tools (our brain works by capturing images among many others), otherwise not everyone will be ready to use Webex even though it is an excellent communications tool. Review Source VR Verified Reviewer Social worker Civic & Social Organization Used the software for: 2+ years ### "Perfect for business use" April 7, 2022 3.0 Pros Webex is a great tool to use in the virtual world of meetings and social distancing. Webex helps bring members of groups together regardless of the distance. Webex allows users to call in by phone when needed. Cons Often Webex distorts audio when some users are on video. Review Source Ramesh S. Legal Counsel Legal Services Used the software for: 2+ years ### "End to end encrypted, one click join and user friendly app for smooth video conferencing experience" May 16, 2022 5.0 My overall experience with this app has been amazing as I am using this app from last three years and I didn't faced any issue on even single time. Pros First this I liked about this app is that it provides full control to host which enables its user to join with single click and further, its encryption provides sense of security and privacy to users and quality of video/audio is really good. Cons I did consider this app as different, easy to access or we can say user friendly therefore I did not found any negative aspect. Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Sense of security and easy to use feature. Review Source KA Kenleigh A. Lease Activation Coordinator Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Not the worst, but not good" December 13, 2021 3.0 Overall it was ok, but I wouldn't recommend webex for online classroom/training. It has limited functionality, isn't effective on mobile devices for most features, and the support is terrible. Pros Webex had quite a few features and we ran most of our work through Webex Training (which most people, including support, don't even know exists). We were able to do surveys, testing, document sharing, screen sharing, chats, polling (quizzes), and media sharing. It functioned overall Cons Support for Webex is literally awful. download the help books and DIY any support. Support folks often don't speak fantastic English, which is an issue when you're discussing some of the technical terminology. We utilized Webex Training, a different type of Webex call, and support rarely even knew what that was and thought I was asking for training about Webex, not a specific product. 0/10 on customer support. Overall webex was glitchy and unreliable, but at the time it was the only contract my company held so I had no real choice. I was able to master it after a few months, but there were still things it simply couldn't do or do well. Testing my class participants was a real headache. Review Source VR Verified Reviewer WebEx Event - A better to connect Information Technology and Services Used the software for: 1-2 years ### "Best Vitual Event management tool" January 13, 2023 5.0 Pros It can caters any number of users at a given point in time. I had privilege of hosting vitual event for 3000 user license. Configurations part is bit tricky but once done, it’s very user intuitive Cons Integration with third party app has its own challenges. Plus support Eco system for WebEx events is not that great Review Source el mahdi M. office assistant Information Services Used the software for: 6-12 months ### "Transmission and reception of information with high quality" April 12, 2023 5.0 It is a more than wonderful program, very practical in organizing remote meetings, the image and sound quality is ideal in transferring and receiving information smoothly, I highly recommend it to anyone looking for a way to teach or hold remote meetings Pros A program with many practical features, what I liked most about it:- Ease of use and integration with other programs and applications.- Supports all operating systems.- The picture and sound quality is very excellent Cons Great program, it would be nice to work on improving some details such as:- The price does not suit many categories.- The mute feature sometimes breaks down.- The feature of merging other screens is sometimes not smooth Reason for choosing Webex Suite Quality in transmitting sound and image Review Source VR Verified Reviewer SQL Developer Insurance Used the software for: 2+ years ### "Webex - Great quality Online meetings, Simple to Use and Very professional!" February 24, 2022 5.0 Webex is very easy to use. It has great features for screen sharing, video conferencing and meetings. We use it every day. It really makes working remotely very easy. Pros Webex is very easy to use. It has great features for screen sharing, video conferencing and meetings. We use it every day. It really makes working remotely very easy. Cons Voice settings get changed often. I have to reset the microphone settings often. Review Source Jakub G. Sales and marketing Retail Used the software for: 2+ years ### "WEBEX - faster than traveling" April 4, 2022 5.0 Within the company webex we use about 5 times a week for more than 2 years. During that time, of course, we gradually discovered various features, such as a whiteboard for taking notes, sharing screens, and how many times we had something wrong. Apart from the human factor, mistakes do not occur otherwise and webex works exactly as we need it. Pros Significant acceleration of work processes and reduction of time required for work. I used to have to commute to a company meeting and spent about 5 hours on the road. Now? By clicking on the Join the meeting immediately button, I will get an extra 5 hours of time that I can spend in a more productive way. (For example, by writing this review) Cons The only option I miss is when using Blur Background there is no way to adjust the intensity of the blur. The transitions between my body and the background are quite sharp and striking. Otherwise, I don't miss anything in the webex. Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Mainly because of the price. Review Source EMEL K. PD Chassis Supervisor Automotive Used the software for: 2+ years ### "Perfect meeting and communication management with Cisco WebEx" July 18, 2019 5.0 In overall I'm very happy to use Cisco WebEx meetings while working in the office or during the business travels. Sharing information, getting or giving training, meeting with the team members or foreigners from distance never had been easy this much. WebEx increases our communication and sharing capabilities with it's many features... Pros HD video and audio conferencing is probably the best positive side of WebEx. Connectivity oprions e.g. landline or internet call also good. While you make the meeting, you can share your screen or even control other user screens and make some actions while controlling their screen as well. There are lots of ways to effectively use WebEx. Firstly, you may use mobile version (IOS, Android) of WebEx and quickly connect to your meetings while on the go. Secondly there are different add ons such as MS Outlook add on. This enables one-click WebEx feature; so that you can either add meeting link to your invitation or instantly start a meeting by just one click from outlook menu. There are also other tools like Record Meetings or Productivity tool, these give you change to increase efficiency; again by just one or two clicks. Cons Latest version of the WebEx has a very lean interface which makes it elegant but on the other hand some user controls are kind of hidden or hard to reach so you may struggle in the first hand; but can get used to by the time. Another drawback is the lag or slow down issue while sharing or controlling screens. I think the severity depends on your connection speed; but this is likely to happen if you use control features much. Lastly, connection with WebEx server may be an issue time to time; but I don't see this as a critical issue as it may happen with other service providers as well. Review Source EV Edwin V. Lead developer Banking Used the software for: 2+ years ### "Innovative WebEx experience" July 8, 2022 5.0 We didn’t have much bad experience at the end everything works well from desktop to mobile experience and great access to third-party applications like Slido.io to engage full participation in meeting. Pros Great to connect with devices that has the Webex application built in. Ask the best secure network connection for your meeting and even show a lock in the right corner if this meeting is protected salt know old are user can connect to this meeting. Cons The only thing we hate is when we creating our own host meeting at the end it will provide us a page where there is an message show up we would like to have this page not really show up. Grate for public meetings but not really for corporate meetings. Alternatives considered [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/) Reason for choosing Webex Suite Great fit for corporation to use this application Review Source BS Ben S. Digital Marketing & Analytics Specialist Financial Services Used the software for: 1-2 years ### "Amazing App!" October 13, 2021 5.0 Socio is helping us by giving us an app for our yearly conference that enables hundreds of people to connect and provides them with useful information. We have also realized that we may want to use this app for more events during the year. Pros I love the new metrics and analytics on the back end. It made it very easy to track all things that the Attendees were focused on during the event. I also love the ability to be creative and add links, attachments, pdfs, etc.. Cons There were a few things that I disliked. I dislike the fact that I cant reset attendees' passwords for them in the backend of the app. This was a severe issue, especially during the event, when people needed to download the app quickly and couldn't reset their password because they didn't have access to their email. I also wish that the socio app had the ability to add more than one email address to a specific person's profile. For example, if someone in the back end logs in under their personal email and not the email that we have on file, it creates two different users in the back end. It would also be nice to be able to link to more things internally in the app. For example the ability to link to maps, social feed and additional app icons created. Also, the ability to slow down the banners would be great — maybe a few options like 5, 10, 15 seconds before switching. It would also be helpful to make it even more distinguishable between past events and current events. We probably had 20+ people who accidentally logged into the 2019 event instead of the 2021 event and they became very confused. Maybe a warning that comes up, saying "Are you sure you want to access a previous event?” Alternatives considered [EventMobi](https://www.capterra.com/p/122146/EventMobi/) Reason for choosing Webex Suite Socio gave us the ability to customize it specifically to our needs. Review Source Response from Cisco October 20, 2021 Ben, we're happy to hear that you are making the most of the new metrics and analytics. There are so many insights that you can gain here that will help you improve future events for your attendees. Just as you are always wanting to make your events better, we will continue to put that same focus on improving the Socio platform. We'll be sure to pass your suggestions along to the product team. Thanks so much for your review! Konjengbam M. Business Development Representative Financial Services Used the software for: I used a free trial ### "A strong video conferencing and office integration platform for any scale of business" January 31, 2023 5.0 Webex is is a very strong software suitable for small as well as large scale business. More over it is available for free for small scale organizations as it allows up to 100 participants for free. Pros Webex has many software's and its ability to work in integration with one another is astounding. The video conferencing platform is exceptionally good and reliable. The user interface of this platform is really easy to use and user friendly even for first time users. The platform provides almost all needed features for an efficient video conferencing or other tools to make the organization work faster without loosing much time. Cons It has almost all needed features but i just wish that the buttons for sharing was readily available. I also would be more happy if it provides a whiteboard feature with readily available button on the screen. Review Source VR Verified Reviewer Senior Software Enginner Computer Software Used the software for: 2+ years ### "Best Tools for meeting setup in IT Industry" October 11, 2020 5.0 Personal Advantage and views :- 1) This software tool is available for mobile and Desktop. So it's making big difference for me. Whenever I want to connect my work meeting from home or some another location then I can join easily by mobile app. The mobile app is very important in case of electricity has disconnected at your home at a time of WFH and if you are working on desktop from your home then it's making big difference. The quality of voice and content on mobile app is same as desktop. \*\* Overall I liked this Cisco Webex tools very much for meeting purpose in software. I will recommend to other organization to use this tools. Thanks to Cisco for making such beautiful project. Pros 1) Easy to use: Any common user can use this tools in easy manner. No need to do some extra effort. You only need to click given link in meeting. Then it will automatically download required meeting setup and then it will redirect you in a meeting. After joining the meeting your are able to see all participants in your meeting and who are speaking as well. So it's give better clarity for meeting members in understanding. 2) Audio/Voice Quality : I like Webex voice. The voice is very clear in your meeting. If you have less internet speed in that case you also able to listen your team member voice. 3) Shared content Quality: The Webex is giving power to share your screen in meeting. The quality of share content is very good. Other team members are able to see content very easily. 4)Different way to connect Audio in meeting: I like many audio option to connect a meeting. if you internet audio is not working then you able to connect by mobile call. 5) Able to see all participant on one screen and who is speaking this indication also able to see. Cons I have one point in Cons. Which related to cisco Webex Mobile app update from google play store. When we are updating this mobile app then we are facing some issue to connecting the meeting. All the filled details has been gone and you have to reenter those. It's means you have to keep your all details with you before updating this app. like you login name, Webex Url etc. Review Source Manideep G. Graduate Studenet Higher Education Used the software for: 6-12 months ### "Webex for Students " November 29, 2021 5.0 We never faced any issues with the app. Actually, Webex mailed us regarding the server down days ahead so that we plan accordingly. Pros I started using Webex for attending classes online at IIT Bombay. It didn't take me more tham30 mins to explore through the app. Initially, I used it browser then I shifted to the desktop app and mobile app. We also had online proctoring in the app. The best part of it is we don't have to text everyone to get my doubts clarified whereas this was the biggest problem in other apps. The major advantage of this app over other apps like teams and meet is recoding size is less but it retains the quality. Cons Initially, I am not able to schedule the meeting through the link. But we are happy that this issue was sorted out. Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) My professor insisted that WEBEX is better for conducting classes and proctoring the examination than Teams. Review Source RH Rachel H. Senior Specialist Education Management Used the software for: 6-12 months ### "Outstanding platform and helpful customer service" August 10, 2021 5.0 Pros Socio made it easy to design and deliver our virtual conference for 550 attendees. Our in-house team was able to quickly learn to be system administrators through customer support representatives. Through the post-conference survey, the attendees overwhelmingly loved the functionality and ease-of-use of the platform. The sponsors and exhibitors were overall pleased with the ability to interact with attendees. Cons There were minor platform features that didn't work as smoothly as we expected. All these features were newly developed, such as video rooms, but the technical issues did not negatively impact the overall user experience. Review Source Response from Cisco August 20, 2021 Hi Rachel. Thanks for your review! We are happy to hear that you found the platform intuitive. It's great to hear that your attendees, sponsors, and exhibitors all enjoyed the event! Thank you for the feedback on the minor issues you experienced, we will definitely pass this along to our development team. We appreciate all the work you put into your events and we look forward to continuing to work with you. LC Laura C. Deputy Director Non-Profit Organization Management Used the software for: 6-12 months ### "Webex Events (formerly Socio) was a valuable tool for our symposium last month!" October 19, 2023 5.0 Webex Events (formerly Socio) was a life saver for our small business in offering the hybrid symposium last month! Pros Webex Events (formerly Socio) was well received by our attendees, staff, exhibitors, and sponsors. We hosted our Symposium in September, and the event was hybrid. The Webex Events (formerly Socio) app was instrumental in keeping everyone organized. we liked that our sponsors and exhibitors could reach the virtual crowd just as easily as the in-person crowd. Building the app to our specifications was so simple and the help desk was quick to respond with any questions we had. The entire team at Webex Events (formerly Socio) was great to work with! Implementing the app was effortless. Our team was able to customize the app to our color scheme and highlight features of our event. The scheduling function made it straightforward for our attendees to join their session, see the upcoming speakers and overall plan their day based on who they wanted to see speak. The app was used by all involved for two consecutive days. Integrating the Webex Events (formerly Socio) app into our event to keep everyone organized was effortless. We really liked the ticket purchasing feature, this made selling tickets for both in-person and virtual attendees painless. The reporting tool was helpful at the end, we were able to see who and how many people attended each event. The reporting tool and metrics that are available in the end make planning your next event so easy. We also streamed 4 consecutive speakers every and the app records each of those sessions automatically. Cons The least helpful aspect of the Webex Events (formerly Socio) app was the training tool on streaming the sessions. The tool is only set up to train you to stream one session at a time. We spent two days training only to find out the day of our event that streaming 4 consecutive sessions was nothing like streaming just one session. It made the morning of day one of our event stressful. We suggest modifying the training for those that make more than one consecutive session so that you can train on streaming at least 2 sessions at a time. Alternatives considered [Bizzabo](https://www.capterra.com/p/135385/Bizzabo/)[Whova](https://www.capterra.com/p/149712/Whova/) Reason for choosing Webex Suite The ease of use and look. The staff was fantastic to work with when we were deciding as well. Review Source Response from Cisco December 17, 2023 Thank you for sharing your experience with Webex Events! We're delighted to hear that our platform was well received by attendees, staff, exhibitors, and sponsors during your symposium. We appreciate your feedback on the ease of customization, particularly in aligning the app with your color scheme and highlighting key event features. It's fantastic that the scheduling function made it straightforward for attendees to plan their day and join sessions seamlessly. We're pleased to have been part of your successful event, and we're glad the ticket purchasing feature and reporting tools contributed to its smooth execution. Knowing who attended each event and having access to metrics for planning future events is a significant advantage. We appreciate your feedback on our training content, and we apologize for any stress caused on the morning of day one. We'll certainly consider your suggestion to modify the training to share best practices when streaming multiple simultaneous sessions. VR Verified Reviewer Student E-Learning Used the software for: 1-2 years ### "Best video conferencing software" March 14, 2022 5.0 I came to know about this software during COVID-19 pandemic where everyone is working remotely. Our college had organised lectures, practicals, tutorials and many events via WEBEX only. It was a very good experience while attending the college from home actually. Due to its various functions we could able to perform daily activities like file sharing, presentations, conducting project meetings, guests lectures etc. taking feedback from attendees is very innovative feature actually which gives an idea about overall interaction during entire meeting. Overall I would definitely recommend WEBEX to enjoy a haatle free experience. Pros 1\. Good for large conferencing events. 2. Data protection is excellent. 3. Simple UI and easy to understand interface. 4. One can share files related to project via sharing tool. Cons 1\. If user is not having proper bandwidth then it might get stuck. 2. Little expensive than it's competitors. Review Source SB Sneha B. Recruiter Information Technology and Services Used the software for: 2+ years ### "A perfect software to connect remotely " March 22, 2022 5.0 Overall a nice software which helps me to tackle my day to day work with ease. Pros As a recruiter I like the features like video chat for face to face interviews , private chat, voice chat and webex meetings which help me with my work. Cons The voice clarity can be a little better, it would be great if it has some noice cancellation features within the software which would help immensely with the interviews Review Source EÜ Elif Ü. R&D Specialist Mining & Metals Used the software for: 2+ years ### "It is our teams everyday program. We are satisfied with it." October 24, 2023 4.0 We are using Webex in our daily work in Meta R&D team. Our team works in two different location and we often need prompt online meetings with our colleagues. Since pandemic our meetings with management and different departments almost completely move to an online platform. As we set these meetings we use webex. It is very easy to use. Our whole company use this program. We are happy with it. Pros Webex is a very handy program that allows see all your meetings in one basic page. It is really easy to understand and use. It can be adapted other applications too. You can schedule a meeting at a specific time, or just set up a prompt meeting with your colleagues where you can share your screen and tell them what you are working on. Cons Updates are not automatic. System administrator permission is required. It may be more useful if it is automatic. Review Source VR Verified Reviewer Sr. Technical Project Manager Medical Devices Used the software for: 2+ years ### "WebEx… is it worth it? It depends." October 24, 2022 5.0 I was a part of a team tasked with testing WebEx. I stationed a few WebEx Rooms at various locations and offices through out my city and the users became accustomed to the tool and didn’t wan’t to let it go when the pilot was over. In the end cost was the factor that made us to with Teams and Logitech Tap Rooms. Pros Ease of use, excellent design of hardware, excellent support Cons Cost, limitations in features of the tool compared to other competitors Review Source VR Verified Reviewer PhD Higher Education Used the software for: 2+ years ### "Conferenze professionali ed organizzate" January 23, 2023 4.0 Webex rende possibile agli organizzatori, a differenza di altri prodotti, di avere un maggiore controllo sulla propria riunione e permette di inviare link di invito differenti a seconda del livello di permessi che si vuole concedere. Nel complesso, anche se meno intuititvo di altri software di videoconferenza, Webex è ottimo in quegli ambiti dove l'organizzatore ha necessità di interagire con un pubblico vasto. Pros Webex presenta un gran numero di funzionalità selezionabili dall'organizzatore in modo da rendere le conferenze 'asimmetriche'. In questo modo, è possibile distinguere facilmente i permessi dell'organizzatore, dei partecipanti e di tutti gli spettatori esterni. Ho trovato molto utile queste funzionalità per certi tipi di videoconferenze in ambito accademico come ad esempio le discussioni di tesi o gli esami.La qualità video ed audio è di buona qualità.La grafica è stata notevolmente migliorata nel corso degli ultimi aggiornamenti.Risulta possibile pianificare le proprie riunioni. Cons L'app Android non è intuitiva e presenta meno funzionalità rispetto alla versione desktop.L'app non ha un'interfaccio intuitiva e ciò ne complica i primi utilizzi. Switched from [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/) La mia istituzione ha cambiato provider. In ogni caso sono rimasto soddisfatto da Webex Review Source SA Shamshad A. Delivery Driver Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Robust Videoconference Meeting Solution!!" August 6, 2022 5.0 My overall experience using Webex for meetings has been amazing. I really like audio and video quality of the software and the layouts it provides in terms of viewing the attendees. Pros I really like the audio and video quality that Webex provides in its videoconference meetings. There are plethora of layouts users and admin can choose to view the attendees. Webex has audio features that some of its competitors might light. A great example would be the mute and unmute function that allows both the user and admin to execute. Cons The only thing i really dislike about this software is the pricing. There are competitive services that provide similar features and functions for little to no cost. Microsoft and Google meet are great examples. Review Source DW Damaris W. Freelancer Writing and Editing Used the software for: 1-2 years ### "Meeting Room Feature" February 18, 2022 5.0 It is an awesome experience. I am able to cut down costs; when having an interview or a meeting ,I don't need to reimburse people fare all I need is them on this platform and work is done and flows smoothly. Pros I liked the way am able to wait for an interview just like waiting in a reception in an office and this feature allows you to be there even before the agreed time with the other person. Cons The meeting room doesn't have a feature to show you if the other party is there, you can't see them and for the interview time you may not be interviewed since you don't know if the employer on the other hand has seen you. 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