# Page 18 | Webex Suite Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 18 - Is Webex Suite the right Meeting solution for you? Explore 7404 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/237272/Webex/reviews --- Webex Suite 4.4 (7404) [View alternatives](https://www.capterra.com/p/237272/Webex/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 18 - Reviews of Webex Suite ## Showing most helpful reviews Showing 426-450 of 7404 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Vince R. IT Director Textiles Used the software for: 2+ years ### "Webex helps us connect with the world" May 16, 2024 5.0 Using Webex for years, I have figured out all the little tricks to making it useful no matter where I am at. Pros The interface is very familiar and easy to use. For both desktop and mobile users it's easy to create and hold meetings anywhere. Cons Sometimes when doing screen sharing, with multiple monitors it can be difficult to select the right thing to share. Review Source Sai R. Client Project Manager Internet Used the software for: 1-2 years ### "Great platform for video conferencing " July 28, 2023 4.0 Overall experience with Webex has been good Pros Webex is an ideal platform for video conferencing and running webinars. File sharing is efficient Cons There are other better options in the market other than Webex when it comes to accessibility Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/) Recommendations from partners Review Source VR Verified Reviewer Data Analyst Human Resources Used the software for: 1-2 years ### "Webex Review" March 18, 2022 5.0 My overall experience with Webex was good. In pandemic situation, It's very difficult to connect with team but Webex solve this problem. Webex is good tool for virtual meetings and provide lot's of features like remote control, video calls, recording the sessions etc. Pros Cisco Webex tool is user friendly and easy of use. It has been beneficial during the pandemic as we work from home. It allow you to connect with your team at any time. You need to enter just meeting ID and you can join the meeting easily. one another feature that I like about Webex that you can record the sessions and watch later. Cons I think It should improve the ability to control the device in meeting by remotely. Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Zoom is very expensive tool and not provide so many features like Webex. Review Source AM Ariya M. Student E-Learning Used the software for: 6-12 months ### "WebEx " August 1, 2022 4.0 WebEx was the best software I used for online learning and professional meetings. Pros This software is perfect for a professional setting, complete with great features and efficiency. Cons I do think that audio quality can be improved in addition to the sound effects used to indicate certain actions. When someone joins or leaves a chat and mute/unmute themselves, the indicating sound is abrasive and could be toned down a bit to keep the general flow of the meeting. Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Zoom, in my opinion, is comparable to Facebook. It lacks professionalism and just about anyone can use it. The possibility of a meeting getting compromised by an unauthorised user is much higher on that platform. I prefer WebEx and its superior security. Review Source Ayush S. Graphic Designer Graphic Design Used the software for: 2+ years ### "Great Web Conferencing Application" February 25, 2022 5.0 Pros This software is just very awesome and simple to use. It has a very clean and easy-to-understand User Interface, which makes web conferencing and online meetings so fluid and great. Its user experience is also great, I've been using this for the past 3 years and never faced a single issue. Stable and best experience. It offers a whopping 20 million video conferences a month. Screen sharing, chat service is also good. Also even outperforms in poor bandwidth. Just awesome. Cons Nothing at all, I've been using this software for literally more than 2 years and the overall experience is great. No jitters or UI lags, great web conferencing always. There's a thing though, Training Center, Event Center, and Support Center are separate products from WebEx Meetings, but it doesn't even better since the software outperforms. Review Source VR Verified Reviewer Senior Manager Information Technology and Services Used the software for: 2+ years ### "Needs to reinvent and keep up with rapidly changing customer expectations" July 21, 2022 4.0 Pros The best part of the software is its ease of use and least disturbance even when the group is large. It helps session presenter to stay on top of all discussions thereby leading to efficient time management. Some functionalities like sharing screen, whiteboard are really greats Cons Competition in this space has really increased exponentially. All competitors are trying to better their product with each passing day and that's where its progress is bit tardy. It needs to bring up new and innovative features (which are customizable) and enhance productivity. New users who have not pre-registered have hard time accessing meetings. On unstable internet connections, session can end abruptly and prone to session getting crashed. Review Source PA Patlolla A. Freelancer Computer Software Used the software for: 1-2 years ### "Simple Review On Webex" July 20, 2022 5.0 I had a great meeting experience in Webex. I haven't faced much issues with that. Thanks for the Webex. Pros Webex is a great way communication service provided. It is easy to use the Webex even as a new user. This program consists of various functions such as video conferencing, screen sharing, chat/ messaging. It supports file transfers too. It's been very helpful during Pandemic to progress in the education field, business and various fields. You will definitely love the Webex as you experience it. I suggest purchasing the software and begin your positive Video conferencing journey today. Cons There are few improvements needed in the Webex. Anyone can join the meeting who has the link which raises security issues. There is no waiting room, so that the meeting host can allow only the valid users. These are the experiences I have had so far. Review Source David S. IT Director Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Host Meetings Professionally!" July 25, 2019 5.0 Cisco WebEx keeps our meetings professional for both internal users and clients we work with! We've noticed that most people are familiar with the software and have used it before so it makes hosting meetings even easier. Pros WebEx is really easy to use and setup! From both the view point of the admin setting up a meeting or an end user who was invited to a meeting, it's all really simple! I especially enjoy how WebEx will automatically adjust for time zone changes since many meetings I'm joining or hosting are with people on the other side of the country. Screen sharing also works really well, usually I'd experience some bandwidth issues with other software but for some reason WebEx works wonderfully! Cons The only con I can think of is that sometimes if I'm joining a meeting that I have scheduled in my Google Calendar it won't work correctly. It should be able to load the meeting invite and join as intended but I usually find myself having to manually enter the meeting ID, attendee ID, and passcode. Alternatives considered [Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/) Reason for choosing Webex Suite It was pricier than most but because WebEx is such a familiar name with lots of users and so simple to use we felt the price and ROI was justified. Switched from [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/) We wanted a more professional look and feel once we migrated from Google Apps for Business to Office 365 but didn't want to utilize Skype for Business. Review Source KR Kunnath R. ASE Information Technology and Services Used the software for: 1-2 years ### "WebEx events review detail ." March 1, 2024 4.0 Very good experience with the scheduling, attendee management, mobile access and user guide of the WebEx events in our company. Pros The WebEx events have lot of user friendly features. I like the attendee management feature because it has seamless experience with managing the questions during meetings or events. Cons The UI of the WebEx events are not very much friendly. The ticketing system is not very much manageable. The integration of zendesk is very useful in ticketing. Review Source YA Yazan A. Sr Collaboration Engineer Computer Networking Used the software for: 2+ years ### "webex best meeting platform" April 14, 2024 5.0 very good experience I prefer webex rather than zoom or Microsoft teams Pros video conferencing screen sharing control remote desktop with copy/paste feature noise cancellation for background noise and background speech Cons sometimes they change the GUI which make it harder to user/ not very user friendly Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) very limited features, also no noise cancellation, no flexibility , not user friendly Review Source VR Verified Reviewer Owner Financial Services Used the software for: 1-2 years ### "Useful tool for online meetings " April 8, 2023 5.0 Overall, Good experience.They should try to work on the drawbacks. Pros 1\. Real time screen sharing.2. Clear audio and video are available.3. Different people can share screen simultaneously.4. Live chat is very helpful.5. Screen recording.6. Real time File & data sharing while meeting.7. Online remote access & control. Cons 1\. Sometimes, Bugs/errors come during the online meeting.2. Screen sharing becomes black screen at the other end. Review Source AT Abril T. Lic. Artes Plásticas Arts and Crafts Used the software for: 2+ years ### "Webex la mejor herramienta para conferencias" April 10, 2023 5.0 Pros Webes es una aplicación que facilita mucho la presentación de temas, sus herramientas son fáciles de usar y permiten tener interacción con los participantes, compartir presentaciones e información de importancia, además de que las charlas pueden ser grabadas para ver después. Cons No le encuentro desventajas a esta aplicación Review Source NN Nelisiwe N. Information Management Operations Manager Utilities Used the software for: 2+ years ### "Webex Review" November 9, 2021 5.0 Easy to understand and user friendly Pros Allows business meetings that are virtual and reduce traveling for meetings. Very easy to schedule, very easy to share of documents. Video conference meetings for better viewing of your audience Cons Very expensive to maintain, Training centre, event centre and support centre are separate products from Webex meeting Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) The product has all in one, you do not have to purchase different packages which are saving the costs for the company Review Source VB Vijay B. S Product Engineer Mechanical or Industrial Engineering Used the software for: 2+ years ### "Webex Platform Honest review" March 8, 2022 5.0 Been using Webex for more than 5 years now to connect to my end customer across the globe like USA, Italy, Germany, etc. Pros The product integration is easy installation to system space requirement is very low. Cons Some time application takes time to load up and connect. A small improvement in the integration of the chat function directly which can replace my Mulitple platform usage. Review Source AD Aki D. Change Management Lead Chemicals Used the software for: 2+ years ### "Cisco WebEx Meeting Huge Improvement" November 25, 2020 4.0 Eight months ago, I would not recommend WebEx Meeting. But now, November 2020, WebEx Meeting is definitely a different one, and is already at par, if not exceeded Zoom as the standard for virtual meetings. Pros The Pros: As Zoom has been the standard of virtual meeting since pandemic, WebEx meeting has quickly improved from their lackluster features 8 months ago, to almost Zoom. Our company has been using WebEx as standard virtual conference platform. It used to be very buggy and laggy and having audio and video performance issues. Now, it's one click audio and video integrated in internet. No need to dial separately using phone call. I like the GUI now as it is more intuitive than before. I like the mobile connectivity and the capability to do breakout rooms and mute everyone without unmuting themselves. AI features are also great. Now they've introduced background noise suppression, so I do not need a third party software like Krisp. We also like the introduction of cohosting to give some assistance to the host of the meeting. Overall, we are enjoying the use of WebEx Meeting unlike previously. Cons Although WebEx Meetings has improved a lot, there are still a few features not working properly. 1. Virtual Background in video eats a lot of computer memory and sometimes causing laptop to freeze. 2. The breakout rooms do not have advance assignments yet, so imagine you have 500 attendees and you have to break them up manually. Alternatives considered [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/) Reason for choosing Webex Suite I believe they offer other platforms for real-time chat, that is why WebEx Meeting has been considered. Review Source Robert M. Accountant Non-Profit Organization Management Used the software for: 2+ years ### "A reliable One-in-all communication tool" October 4, 2022 5.0 I use Webex for online communications both internally with work colleagues and externally with clients and other involved parties and participants. It works pretty well and offers reliable, secure and effective communication experience. Pros Webex easy usability makes it a favourable communication tool since everyone can be able to access and use it for communication without any struggles. Also, you can easily use Webex from multiple devices and from anywhere at anytime. The encryption and advanced security features are always at the top level to ensure you experience safety and privacy during communications. Webex is one-in-all communication product that brings together various communication functions like audio calls, video conferencing, online meetings, instant messaging and chatting, whiteboard and screensharing, webinars into a unified platform for ease of access. Cons Webex is an simple, easy to use but very effective communication tool. I have not experienced any difficulties using it. Review Source OE Ozgur E. Product Development Supervisor Automotive Used the software for: 2+ years ### "The best conferencing tool so far with audio, screen or video sharing features" May 8, 2019 5.0 I'm very happy with Cisco WebEx. Outlook integration makes the life very easy for the meetings. You can easily do the meeting management within your outlook. WebEx productivity tool enables you to access your agenda and shows what's next. By this way even outlook is closed you can manage your agenda or meetings. Mobile platform apps works properly and integrate you while on business travel. Sure there are some things to improve; but it is the best software I've experienced so far for meeting organizations. Interface is very elegant and attractive too. Pros WebEx have several tools like MS Outlook add-on and Productivity tool. These really make the office life easier while you are working during the day. Add-on is easily integrated to MS Outlook. By clicking meet now, you can easily create instant link and forward by mail, also by schedule meeting ribbon you to can easily add link invitation note. You can use productivity tool from the desktop and use all features with a small interface. User controls are good and can be easily managed. Mobile platform usage is a very big opportunity. I'm using IOS version of WebEx app most of the time while I'm away from the office. It is very convenient and easy to connect. You can use almost all the features. Cons One of the issues with WebEx is that it causes lag after sharing screen long time or when taking over other users' screen. If you are using headset (directly from your IP or land phone) then the audio quality is perfect; but if you are using only computer to connect, then voice quality drops significantly. Another issue is the connectivity problem with the WebEx server. This happens rarely; but you probably end up with cancelling te meeting. Interface is very elegant; but I somehow have difficulty to use some features, e.g. taking or giving control or annotate screen. Review Source Amit S. Senior Technical Assistant Education Management Used the software for: 2+ years ### "Best Online meeting Platform " November 18, 2021 5.0 Easy to use and install online meeting platform.Using this Webex suite solution from last 2 years.A secure and reliable online meetings platform Pros Easy to use interface, Reports generation/attendance record of the meetings, End to end secure communication, Cloud recording feature. Cons sometime it require more bandwidth during the meetings. Alternatives considered [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Reason for choosing Webex Suite As it is best in market and having all advance features with mobile application. Review Source jH janelle H. Director of CLE and Events Law Practice Used the software for: 2+ years ### "Socio for the WIN!!" August 12, 2021 5.0 I can’t say enough about the customers service at Socio. I’ve worked with different people snd they are all very knowledgeable and if they don’t know something they will troubleshoot it for us instead of pushing us up the line. It’s like they truly care about us! Pros Socio is very user friendly. I had no clue what I was doing going into this and their helpful videos, tutorials, etc are great to help you get through. Cons Any time I have a complaint, Socio turns around and creates what we need. We just had our annual convention and the app/weblink was great! Reason for choosing Webex Suite They did a better job selling their product snd we haven’t looked back!! Review Source Response from Cisco August 20, 2021 Hi Janelle! Thank you so much for your review, we're thrilled to hear that you had a great experience with Socio! We aim to make events fun and seamless for everyone, so we're thrilled we could do this for your attendees. Our team takes pride in their service and care for our customers, and it's great to hear that you felt taken care of! We look forward to continuing to work with you! Guadalupe A. Senior Accounting Manager Hospital & Health Care Used the software for: 1-2 years ### "Allow Webex to assist you in working smarter" December 27, 2021 5.0 Cisco Webex is utilized for presentations and cooperation across our business. Conferences are safer and easier, making Webex a popular choice for group meetings, business presentations, conferences, and webinars. The mobile version is more customer-friendly, which provides another reason to choose the Webex application. Pros Without a doubt, a flawless method to connect online. Recording sessions in order to share things with an additional audience is almost as easy in Webex, which allows the ideas to be delivered to specific persons via recordings. Webex makes it really easy to track presence throughout trainings and conferences, and that is an extra benefit. Seamless connection to third-party apps, such as Outlook, to arrange meetings and highlight them in Outlook's calendar. Cons Video mirroring feature should be made available to all conference attendees instead of just the host in order to provide a clear glimpse of the person's appearance. In corporate editions, meeting talks are not stored, and data exchanged is lost. Review Source DE Dominik E. Projektleiter Architecture & Planning Used the software for: 2+ years ### "Gute Wahl für Meetings, Collaboration, Chat" November 15, 2023 5.0 Pros An Webex gefällt mir am besten die benutzerfreundliche Oberfläche und die einfache Bedienung. Die Audio- und Videoqualität ist gut und ermöglicht eine reibungslose Kommunikation. Die Funktionen wie Bildschirmfreigabe und Dateiaustausch sind sehr praktisch und erleichtern die Zusammenarbeit. Außerdem gefällt mir, dass Webex plattformübergreifend funktioniert und auf verschiedenen Geräten nutzbar ist. Die Integration von Terminplanern wie Outlook ist ebenfalls ein großer Pluspunkt. Insgesamt bietet Webex eine zuverlässige und effiziente Lösung für virtuelle Meetings und Teamarbeit. Cons Es kann manchmal zu Verbindungsproblemen kommen kann. Obwohl die Audio- und Videoqualität normalerweise hervorragend ist, kann es gelegentlich zu Unterbrechungen oder Verzögerungen kommen, was die Kommunikation beeinträchtigen kann. Manchmal wird nicht die richtige Audioquelle erkannt. Trotz dieser kleinen Kritikpunkte bleibt Webex jedoch eine zuverlässige und effiziente Lösung für virtuelle Meetings und Teamarbeit. Review Source NS Nazim S. director Real Estate Used the software for: 1-2 years ### "My thoughts about webex" September 12, 2021 5.0 Almost My all problems solved in Webex. Pros It is easy to use and very helpful. You can connect wherevere you are. Cons It is not difficult to use. I use Webex almost everyday. Reason for choosing Webex Suite In the beginning Webex is very good for us, but as I said, other product is cheaper than Webex. Review Source Surajit C. Senior System Engineer Information Technology and Services Used the software for: 1-2 years ### "A Professional Video Conferencing" May 21, 2022 4.0 This stage is extremely easy to understand and presently we can speak with various individuals across the world. Presently without movement, we can meet anybody, and this is great for our organization and business. Pros I feel greater adaptability in my organization now when I can remain associated with video conferencing through Webex Meetings. The elements and choices of this stage are unbelievably proficient. Since they have decreased the interruptions with the high level of commotion expulsion is highlighted. So it's not difficult to talk and examine business matters with partners. The programmed record highlight is likewise generally excellent. Despite the fact that we can record our discussions, it's astounding. Cons I figure the streaming length on the fundamental free variant ought to be more. As indicated by my own involvement with Webex Meetings, any remaining highlights are perfect, there isn't so much as a solitary negative point. Alternatives considered [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Reason for choosing Webex Suite We are involving this extraordinary stage for both video and sound conferencing. On account of its great association, we are making proficient gatherings with different workers. It's truly wonderful for our business. Review Source VR Verified Reviewer Software Engineer - Mobile Team Computer Software Used the software for: 2+ years ### "Decent Product that could use a more intuitive UI" December 18, 2021 3.0 Webex is functional and feature rich application that supports video conferencing for a lot of participants. Users can join as long as they have the link and there is no need to make an account. This makes it very easy and convenient to use for hosting video calls and conferences with customers and users external to the organization. Improving the UI to make some of the features more easily accessible and intuitive would make the application a lot better. Pros Fairly feature rich and all features meet industry standard. Can support video conferencing with a pretty large audience. Cons The UI needs a lot of work. Lots of important features are hidden behind very unintuitive buttons. Sometimes I've hosted meetings for teachers and noticed that even they have trouble figuring out how to use the different features. Review Source Salim M. Non Executive Director Food & Beverages Used the software for: 2+ years ### "Webex is an ideal communication and collaboration tool " September 7, 2022 5.0 I love the experience. Webex has a simple interface and its features are well organized making it easy for anyone to access them at any time. It has all the features that it takes to qualify for the best communication and collaboration product. Pros The most unique functionality that i like most about Webex is the level of clarity in both audio and video. This together with the additional features sound enhancement and background noise removal helps ensure smooth communications with no any kind interferences. With the audio call, video call, instant messaging, screen sharing and online meetings functions, Webex is well suited for handling any team communication and collaboration needs. The product is generally simple to use and no kind of prior training is needed in order to use it. Cons Definitely none. I think Webex has all the necessary features and they work outstandingly for me. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.