# Page 20 | Webex Suite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 20 - Is Webex Suite the right Meeting solution for you? Explore 7404 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/237272/Webex/reviews

---

Webex Suite

4.4 (7404)

[View alternatives](https://www.capterra.com/p/237272/Webex/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated June 3rd, 2026

# Page 20 - Reviews of Webex Suite

## Showing most helpful reviews

Showing 476-500 of 7404 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Ashley M.  
Senior IT Director  
Financial Services  
Used the software for: 2+ years

### "Internal communication and collaboration."

July 12, 2022

5.0

Webex is the software that has best adapted to our way of working, offering excellent communication and corporate collaboration features that have allowed our employees to work in permanent collaboration, increasing productivity in general.

Pros

I like it because it offers the possibility to organize meetings quickly and participate from my mobile phone without performance or connection problems. It keeps us in daily communication by instant chat and allows us to exchange documents and files between colleagues.

Cons

I can't find anything negative to say about this platform.

Review Source

KV

Karen V.  
Professor  
Facilities Services  
Used the software for: 1-2 years

### "The application delivers what it promises with excellence"

October 13, 2021

5.0

I have used the software for teaching, and continue to use it. It is easy to use, you can chat with students, view their videos even while sharing is in progress, control the microphones, choose who can speak, and share files. The camera works well, so does the microphone. The program doesn't crash, and it's not too heavy. It can be used on computers and smartphones. I recommend it!

Pros

I really like that I can share more than one screen at the same time, and during the sharing I can see all the participants of the meeting, and also follow the chat. It is very nice to have this control and access of the software during the meetings.

Cons

I had no problems with webex. In the beginning it was normal the difficulty in learning how to use it, but then, with practice, it is very easy to use and functional.

Review Source

VR

Verified Reviewer  
Instructional Design Manager  
Restaurants  
Used the software for: 6-12 months

### "Hybrid events and in-person event app"

July 1, 2021

5.0

As an event coordinator, I know I need to use technology to make our event more engaging and allow for 2 way communication. We had about 70% attendee adoption of installing the app, and it was great for communications, social sharing, agenda updates, and engagement throughout the event. The networking feature from Socio is one of the most unique I've seen and it seemed like people enjoyed the app.

Pros

It was very easy to set up many unique features on our event app. Our attendees loved playing the challenges and it was a great way to get them involved and engaged.

Cons

A few of our attendees said they had issues with getting logged in and finding out event in the generic listing, but that was easily solved at registration time.

Alternatives considered

[Bizzabo](https://www.capterra.com/p/135385/Bizzabo/)[Glisser](https://www.capterra.com/p/145132/Glisser/)

Switched from

[HelloCrowd](https://www.capterra.com/p/192649/HelloCrowd-Event-App/)

Looking for a more robust solution with easier management on the backend.

Review Source

Response from Cisco

August 16, 2021

Hi there! Thanks so much for your review. We are very excited to hear that you enjoyed our platform's ease of use. Even more, it's awesome to hear that your attendees enjoyed the event and adopted the app so well. We appreciate all the work you put into your events and look forward to continuing to work with you!

Mitesh C.  
Group Financial Controller  
Real Estate  
Used the software for: 2+ years

### "Distinguished by its rich communication features, Webex is the most productive communication tool"

October 31, 2022

5.0

Webex plays a very important role in our organization as the communication platform to helps us have an efficiently effective experience when sharing information and having online conversations both in the organization between work colleagues and even by holding online meetings with clients.

Pros

Webex offers a very simple and uncomplicated platform for communication with outstanding calling, messaging, online events and online meeting functions which helps streamline the entire communication experience. With HD video, audio with super clarity, background noise removal and speech enhancement functions, it allows conversations to be clear such as no one can miss even a bit of the shared information. Also the screensharing and whiteboard features makes it a suitable platform for online events and presentations.

Cons

I have used Webex for online communications for quite a while now and i have nothing that i like least in it.

Review Source

Tom B.  
Head of IT/Software Engineer  
Gambling & Casinos  
Used the software for: 2+ years

### "Superior communication tool."

July 18, 2022

5.0

Webex is a truly comprehensive platform for communication, collaboration and group work. It allows us to quickly organize audio or video meetings. It allows to maintain a permanent contact between colleagues through instant chat. It has significantly improved general internal communication.

Pros

I like it because I can share parts of my screen during a meeting, transmit slides and assign roles for each meeting or workgroup. I like its intuitive design and how easy it is to learn how to use it and get to know all its features.

Cons

There is nothing I dislike about this software.

Review Source

CO

Carlos O.  
Certified Translation Chief  
Translation and Localization  
Used the software for: 2+ years

### "Using Webex for internal communications and developing not-in-person meeting closeness."

March 8, 2024

5.0

Webex facilitated seamless internal communications, fostering a sense of closeness in our remote meetings that mirrored in-person interactions, enhancing teamwork and efficiency across the board.

Pros

Reliability, fastness, and ease of use. We could have communications with users who need a reliable connection to secure data and avoid unwanted interference.

Cons

I´ve been happy with this product and have had no issues with it.

Review Source

Ingrid C.  
gerencia de planeación y proyectos  
Commercial Real Estate  
Used the software for: 1-2 years

### "Transmisiones de calidad y bueno para juntas de trabajo "

November 5, 2021

5.0

Pros

Son transmisiones de calidad en su mayoría se pueden hacer colaborativas, hay herramientas para que los demás hagan anotaciones y preguntas y la opción de poderlas grabar ayuda mucho para sesiones importantes o webinars que quieres dejar en las redes

Cons

si no tienes buena conexión a internet se pierde muchísimo el sonido y la imagen estaría bueno que hubiera una opción que se manejara con menos velocidad para poder escuchar con claridad

Switched from

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

Zoom estaba fallando en calidad de sonido

Review Source

Rajib Ray M.  
Computer Operator  
Information Technology and Services  
Used the software for: 1-2 years

### "A Best Communication and onlie meeting platform."

December 25, 2021

5.0

It helps me to complete my meetings online from home. By video conference, I joined many official meetings at the COVID 19 period. All of our company employees are connected to each other with this platform. It's easy to use so I can handle it easily.

Pros

I like Webex because it is an all-in-one communications solution combining voice calling, video calling, online meetings, team collaboration, and instant messaging in one place.

Cons

I don't find any missing part of this platform. So there is nothing to dislike.

Review Source

Richard P.  
Implementation Manager  
Computer Software  
Used the software for: 2+ years

### "A good solid product."

May 13, 2022

5.0

Overall WebEx really helps me, I like using it. It performs well, has good call quality and lag free video conferencing.

Pros

I like the Outlook integration, the general easy of use of the product. We have just received the telecommunication app so customer calls are all integrated. Really nice product.

Cons

I personally find the WebEx desktop app too large. I'd like to see some options where i could choose what is displayed / compact view etc. You can resize the window but the smallest size can still take up a chunk of your desktop.

Review Source

VR

Verified Reviewer  
Hardware Engineer  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "Webex is running the industry... No Webex, no virtual collaboration. Simple as that"

April 7, 2023

5.0

Overall, Webex is my lifeline at work. No Webex, no virtual collaboration. It's super simple.

Pros

Webex is quite lite compared to MS teams. It loads up pretty quickly. in my experience AV quality in Wbex is superior. even with low speed interned Webex can share video and screen. There is very little lag in data transmission with Webex. When I share my screen, it pops right up on the other side.

Cons

Sometime Webex cannot integrate my outlook calendar correctly. And every time I log in, I have to sync my calendar manually. It's not automatic. Also, Webex sometimes automatically switch AV devices, which can be a bit annoying sometimes.

Review Source

Denise W.  
Marketing Specialist  
Marketing and Advertising  
Used the software for: 1-2 years

### "My virtual meetings in a simple way"

October 18, 2021

5.0

Webex will be the principal thing that they pick. Webex permits various screen seeing which helps progress shadowing between company individuals significantly simpler. My gathering and I are appropriate to do our responsibilities energetically. With the offer of screen choice, we can class, alter, and amend our studio together continuously. All by each, Webex is one of the products that should researchers buy-in up.

Pros

Simple to utilize and generally speaking great tape and sound quality. There is no compelling reason to download any application for the PC understanding and simple to go to with the versatile application. I can record gatherings and it consequently adds it to the party's plan. It's probably the least complex apparatus to use, with an enormous limit, you can utilize it from your cell phone and with genuinely great strength.

Cons

You can improve the nature of the tape, the foundations are of bad quality, you don't have private trades. At the point when entertainers are communicating from various analyst measures, the decisions will in general be moderately obscure and the workaround to accomplish the ideal survey goal can be somewhat drawn out.

Review Source

Dave G.  
Senior Information Technology Manager  
Telecommunications  
Used the software for: 2+ years

### "Communications management and internal collaboration."

July 7, 2022

5.0

Webex is a complete business communication tool that has allowed us to improve internal connection and collaboration. It allows online meetings with great image and sound quality. It allows easy screen and file sharing to obtain or provide support.

Pros

I like it because it has greatly improved the way of working and coordinating work teams. I like being able to chat live with any colleague I need to consult. I can control more effectively new members of our work teams.

Cons

The mobile app can sometimes be unstable.

Review Source

Piyush J.  
Web Developer  
Information Technology and Services  
Used the software for: 2+ years

### "Best tool for Trainings"

April 23, 2022

5.0

Overall its Satisfactory.

Pros

We use webex for hosting all Trainings, Technology talks and bootcamps. Its very easy to join or host a meeting on webex. You can either download the app else there is a feature to join it temporarily using a quick download which is very handy. The process to register for a training and to access the recordings of prior meetings is very easy using webex.

Cons

Sometimes I see audio issues with the software, the audio pauses and he video goes on. Also due to bandwidth issues sometimes the presenter loses the connection and has to rejoin the meeting.

Review Source

JT

Jennifer T.  
Executive Director  
Museums and Institutions  
Used the software for: 2+ years

### "Great Option for Virtual Events"

March 31, 2021

5.0

We looked at a lot of software for our virtual event, and Socio lays everything out for attendees in a very intuitive way (we have members from 21 to 85, and had no complaints!). It is clean and professional looking, doesn't overload the platform with things you don't need (every element is very customizable, so you can choose every piece to add), and while it was time consuming to build out, it was not hard to do and support was always there to help. For us, it really kept our attendees engaged, offered us the chance to share resources, have live and recorded content, and lots of options for sponsor engagement. Plus, their game option is great for building engagement.

Pros

My favorite element of this software is that you can pick and choose the elements you want as a part of your event--if you need to have a virtual trade show, there is an element that can do that; if you need to list your speakers, you can add that. It made the whole presentation on the user side look very customized and clean. There was nothing there you didn't want.

Cons

We used the add-on broadcast studio, Streamyard. If I had to say I wished for anything more than I got with Socio, it would be to be able to interact more with attendees in Streamyard....but that is a very small con. The broadcast studio was so easy to learn, and looked very professional.

Alternatives considered

[MemberClicks](https://www.capterra.com/p/133851/MemberClicks/)[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)

Reason for choosing Webex Suite

We had used Socio as our conference mobile app in previous years, so it was nice to have that continuity of "look" for our attendees; but aside from that, this platform was the easiest to administer from what we saw, and just looked the cleanest for attendees.

Review Source

Response from Cisco

May 24, 2021

Hey Jennifer! Thank you so much for taking the time to leave a review! We're excited to hear that both you and your attendees have had a positive experience with our platform. We will certainly provide your feedback, in regards to Socio Streaming, to our product team so we can continue to improve it. We appreciate all the work you put into your events and we look forward to continuing to work with you!

MM

Mercy M.  
Account Executive  
Automotive  
Used the software for: 1-2 years

### "Simple conferencing tool"

May 18, 2024

5.0

Pros

User friendly and simple to use Great quality video Screen sharing is very simple

Cons

As of now i have not discovered sny dislikes with webex

Review Source

NR

Nicky R.  
District Manager  
Human Resources  
Used the software for: 2+ years

### "Webex is the best!"

June 29, 2022

5.0

I love using Webex! It is so easy to use and helps with my day to day business in so many ways!

Pros

I love being able to use webex on my phone. I love being able to share my screen with clients and colleagues. I love the ease of the product in regards to engagement of the chat and drawing on the screen.

Cons

When I am on the mobile app, I would love to be able to see the presenter screen while typing in the chat and not have to click the chat button and open it separately. I want it to work like it does on the computer app.

Review Source

Keerthi P.  
Team Leader  
Information Technology and Services  
Used the software for: 2+ years

### "Best Meeting software"

March 13, 2019

5.0

Collaboration with multiple stakeholders with screen share, realtime whiteboards and meeting recordings have never been so easier with webex software.

Pros

Cisco Webex is having the most intuitive software of all those that we had to use as part of our daily interactions with clients. I had experience with a lot of screen sharing and collaboration softwares, but webex wins the game single handedly. The mobile app is also quite intuitive to use, and setup does not require any complicated software installations. we can just click a button and launch the application. WIth the introduction of the personal meeting rooms in the webex, the virtual office is a breeze to setup and collaborate meetings with others.

Cons

Sometimes the video controls get hidden and users find it difficult to turn off their videos.

Review Source

SQ

Sean Q.  
IT Specialist  
Computer & Network Security  
Used the software for: 2+ years

### "The Best Video Conference software "

December 3, 2021

5.0

My overall experience is very positive.

Pros

Its overall feature and performance are great. The integration with Microsoft Outlook that allows users to schedule meeting with just one click is a plus. Its capability to allow users to share contents and allow remote control of the user’s screen.

Cons

Our users love the ease to schedule webex meeting from their Outlook email client. Also, it allows to host large meetings with internal and external users without any issues. It was so easy to join the meeting with one click from the email invitation on any devices. Auto speaker tracking sometime appears few seconds delay.

Review Source

VR

Verified Reviewer  
Cloud Engineer  
Computer Software  
Used the software for: 2+ years

### "Webex for meetigs"

July 13, 2022

5.0

Great. I have used Webex for more than 6 years now, and it works great.

Pros

I have used Webex on daily basis to connect with clients overseas, connect with my teams, and also schedule online short events. Webex is very easy to use, integrated with outlook it is easier to schedule meetings and keep track of the schedule.

Cons

everything is good, I did not face any issues. sometimes notifications were delayed due to network issues. other than that nothing.

Review Source

VR

Verified Reviewer  
Backend developer  
Information Technology and Services  
Used the software for: 1-2 years

### "Best for Team communication"

March 15, 2023

5.0

Overall it is one of the best tools for me that I will use daily for my daily catch-up meeting with my team because it provides high-quality video and audio quality in video-conferencing.

Pros

I have been using Webex for the last 1 and a half years as my go-to video conferencing and team communication tool and it has been a great help to me because it provides high-quality video quality and screen sharing quality is also top-notch.

Cons

It is slightly costly but For that price, it has sufficient features so I wouldn't complain.

Review Source

stellar N.  
Nursing Officer  
Hospital & Health Care  
Used the software for: 2+ years

### "In short, just a genius interface "

April 24, 2022

5.0

Pros

It is a friendly interface with many great features. the screen sharing feature is interactive and of high quality which is made better by the ability to adjust the video quality depending on the speed of your network connection available hence no blurry displays, one can also test for issues with the input settings and ensure that everything is running well before getting into the meeting hence minimizing disruptions in between a meeting, and for unavoidable issues during a meeting when screen sharing, you can temporarily give keyboard and mouse access to someone else to help you control input devices for you. The best part is that you can record meetings which can still be stored in the webex software enabling you to track your previous meetings. you can also upload and transfer multiple files therefore saving time.

Cons

if you need to share files bigger than 2GB, you will have to send the file in small bits multiple times, though the allowed file limit size is is acceptable

Review Source

LO

Luis O.  
Director  
Computer Networking  
Used the software for: 2+ years

### "My review about Webex"

October 4, 2022

5.0

I use Webex every day and my students have the best of this Video Conferencing system. Very easy of use and share ideas.

Pros

Webex very easy integration from computer PC, or mobile Phone or Tablet on the go.

Cons

In Latinamerican Companies its not the first option for video Conferencing

Switched from

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

After compare Zoom vs Webex, my experience was best with Webex

Review Source

Cynthia T.  
Sales Operations  
Computer & Network Security  
Used the software for: 2+ years

### "Gets the Job Done"

November 8, 2021

3.0

Overall Webex is used when another company/partner sends a link to do so. It is no longer our inhouse choice and it tends to mess with the configurations of our other meeting products after use.

Pros

Cisco Webex is in the same space as Zoom, Teams, and Ring Central and overall functions well and is a useful tool as Cisco has a recognizable name and it plays well with other Cisco products.

Cons

Compared to other players in the market, Webex fails to maintain the quality and functionality that Zoom or Ring Central bring as VoiP competitors.

Alternatives considered

[RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

Review Source

Rubén T.  
Supervisor  
Telecommunications  
Used the software for: 2+ years

### "Webex una solucion Robusta y Poderosa para empresas desde pymes hasta grandes Empresas"

November 21, 2022

5.0

Un software generoso para conferencias, ransferencias de archivosd y sesiones remotas muy practico

Pros

Su versatilidad y precio pues puedes usar la version instalada en dispositivo o la version desde el navegador con la misma potencia y configuraciones

Cons

No eh encontrado areas de oportunidad definitivas realmente

Review Source

CG

Chaitanya G.  
tester  
Computer Software  
Used the software for: 2+ years

### "Attend your meets"

April 4, 2023

5.0

Webex meet is a good app to attend meetings. The interface is good and easy to understand and use. The pricing of the app is very low. Webex is really cost effective-there's a great free version. i love the fact that you don't need to download anything to use, you can just click on link in an invite

Pros

This app is totally inexpensive and it had good audio quality and HD video. the call duration is unlimited. Webex has been my go to for many events very successfully. Its very useful to software industry and well team collaborations. Easily identify the persons

Cons

As per my knowledge its seems really a good app

Review Source

Similar Products

Featured

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.