# Page 22 | Webex Suite Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 22 - Is Webex Suite the right Meeting solution for you? Explore 7404 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/237272/Webex/reviews --- Webex Suite 4.4 (7404) [View alternatives](https://www.capterra.com/p/237272/Webex/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 22 - Reviews of Webex Suite ## Showing most helpful reviews Showing 526-550 of 7404 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Kat A. Fashion Designer Apparel & Fashion Used the software for: 2+ years ### "Complete views" January 31, 2022 5.0 An A+ overall overview;website accountability. Pros User friendly handset and a variety of tools are accessible and available. Cons No adjustments needed with no dislikes. Review Source FBT Ferran Bryder T. Medical technologist Medical Practice Used the software for: 1-2 years ### "Best for Video and Audio meetings" September 2, 2021 5.0 Webex Meetings is what I use for conferencing. It's really lightweight and sleek, and it runs smoothly on my old laptop. I can easily manage all of my meetings and participate in conferences using a web browser. Webex has many of options to help me interact efficiently during work conferences and client meetings. The ability to arrange meetings as recurring saves a lot of time and allows us to hold conferences without having to send out individual invitations. Participants are immediately alerted for all forthcoming recurrent meetings without your intervention when they join the first meeting, making your job as the host easier. Webex allows you to join with a single click. Pros Webx is an excellent piece of software that is simple to use. Its interface is user-friendly and intuitive, making it simple to use. You can hold a video call or a video meeting with your coworkers or other company members. Audio meetings are also possible. You can quickly schedule your meeting using Google Calendar or OneDrive Calendar, which is a fantastic tool. If someone wants to talk with another team member or with anyone else, they may easily do so using Webx because it has a feature that allows them to send text messages. Cons Webex Meetings have not caused me any problems, however I wish the desktop programs had more features. You can only use it for conferencing, and you can't host or cancel meetings without first opening your browser. Review Source SV Suchitra V. Receptionst Hospitality Used the software for: 6-12 months ### "good quality vedio and sound" May 27, 2023 5.0 Easy to use , Reduce expenses,time saving Pros Seminars and event management,easy to use,very easy to Integration with existing business. Cons best application software easy to use,there is no need of integration with other application. Review Source VR Verified Reviewer Director Information Technology and Services Used the software for: Less than 6 months ### "Best video meeting solution I've ever tested" July 22, 2020 4.0 Since COVID-19, I couldn't visit our customer and have a meeting on offline, so I should've find the way to solve this problem. First time I used Zoom for my video meeting but I had a bad experience while on meeting such as lack of signal or poor quality of voice. Therefore I found many video meeting solution on Google and tested 21 solutions last MAR. Finally I selected Cisco Webex. You can see my test experience below link.(You can translate via Chrome) \[SENSITIVE CONTENT HIDDEN\] At now, I'm using Cisco Webex meeting when I need to have a meeting with other companies. This has very simple UI, so I had no difficult for having video meeting with my co-workers. Thanks to Cisco Webex, I can cover my customer when I need to have a meeting and communicate with Webex Teams when I need to share my contents(especialy large files). Although there are some weak point on Cisco Webex, I will use this until it appear other video meeting solution better than this. Pros \- easy to use : no need to install client S/W for meeting, only can invite an attendee by 2 steps - good quality of vioce : can hear good quality of voice and latency is under 0.2 sec - network connectivity is always stable : I didn't experience for lost signal while meeting - video screen adjustment : can increase or decrease video screen size and put wherever you want - great collaboration S/W : I think that Webex Teams is better than Microsoft Teams. Cons \- Language support : AI function can't use in Korean. - hard to use in Webex Event : UI/UX in Webex Event is very complicated - expensive : compare other S/W, I think that Cisco Webex is most expensive in this area. Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) I've experienced lost signal while I have a video meeting. As a result of my test, Cisco Webex kept connection well but Zoom didn't. Zoom's voice quality was not good for me. Review Source VR Verified Reviewer PDE Semiconductors Used the software for: 1-2 years ### "day to day use" June 13, 2023 5.0 good for daily use Pros \- easy to navigate - chat function working good- status function working good Cons \- no data retention for chat- some time status when missing-some time disconnect, need to restart webex app Review Source SP Sanganagouda P. Assistant Professor Education Management Used the software for: 2+ years ### "Present Yourself Through Webex- An Online Solution." April 5, 2023 4.0 Webex does have some drawbacks, including pricing, limited recording options, etc., but it has a free version available also for us to try and decide. Pros Webex is compatible with multiple platforms, including desktop, mobile devices, and web browsers, making it accessible to users from anywhere. It offers Good Quality videos and audio. Security features, including end-to-end encryption, multi-factor authentication, and password-protected meetings, ensures safe and secure communication. It has great scalability, thousands of people can attend a webinar with great presentation controls. It is user-friendly, with a simple and intuitive interface that allows users to easily schedule, join, and manage meetings. Cons Webex may not work well with older devices, leading to technical issues and disruptions during communication. But apart from this, it is a better option available. Review Source VR Verified Reviewer Technology Analyst Computer Networking Used the software for: 2+ years ### "WebEx is market leading Meeting Application." May 26, 2022 5.0 It's very easy to handle and easy to install. All platforms accessibility available. I have very good experience of WebEx. Pros It has all type of features which any Meeting Application required with high quality and easy to access and use. Cons Not faced any issues with this software. Review Source GS Gianluca S. IT Manager Information Services Used the software for: 2+ years ### "Webex review" March 4, 2022 5.0 Pros We use and we sell a lot of conferencing systems. Cisco webex is the easiest system that i know at the moment. It is very important to use a VDC system that has a clear audio and a very good video, because it makes the operations better. Cons Sometimes the interface has some issues but very small things... Switched from [StarLeaf](https://www.capterra.com/p/170656/StarLeaf/) Because Starleaf is one of the worst systems in my opinion. Review Source VR Verified Reviewer Assistant at LIC India Financial Services Used the software for: 6-12 months ### "Secured and easy use Video conference application" January 5, 2022 5.0 Our only problem was security issue and webex come forward to solve this. It is expensive but they provide extra layer of security to avoid any breach of company data. So I can say its safe and secure .Easy to use application. Pros First impressive feature is that you can also use it in browser. Although they do have desktop and mobile app. It give our clients some option. So they can easily connect with us. It provide HD quality video calls and option to add up to 40000 participants. You can also integrate it with google and Microsoft products easily. It also provide real time technical support at just one tap. Cons I had some comparability issue with their mobile app but it was fixed after some update. Switched from [Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/) We faced many data breach and our partners were also not comfortable in using these. Review Source Tito P. Director of Information Technology Education Management Used the software for: 2+ years ### "Growing and Getting Better" October 15, 2021 5.0 Our district uses this product on a mass enterprise scale. All our staff members have accounts and often use the product to provide instruction. Departments also utilize it heavily to collaborate. After the growing pains of the first year or so, we've really enjoyed working with WebEx. Pros Over the past several years WebEx has continually gotten better and easier to use. At first it was incredibly limited regarding functions, and usability. Now, it is our go to product district wide for all remote conferences, meetings, and collaboration. Cons Again, when we first started using this product about 4 years ago it was incredibly difficult to make work, and it was consistently having connectivity issues. Those issues now are all but gone. Review Source Deanna T B. Digital Marketing Market Research Used the software for: 2+ years ### "A functional communication tool for any company " May 26, 2022 5.0 My experience has been good mainly because it has high adaptability capabilities, as well as quality in the service it provides, from video to audio, it allows sharing documents so that communication is more professional and collaborative compared to others. Pros I like it in general because it is a tool with communication capabilities that are more inspired by professional services, due to its security and communication capabilities with quite high video and audio quality, the accessibility to the tool is also one of the most complete and advanced Cons I have no criticism of this tool, those who implement it know that its functions are quite functional and appear simple and versatile Review Source VC Vivek C. Integration Lead Transportation/Trucking/Railroad Used the software for: 2+ years ### "Challenges for Webex" December 2, 2021 3.0 I feel average performance and features. Every meeting software have lots of room in offering and Cisco just added third party tools capability and which needs separate account for each which could be cumbersome. It would be better is Cisco provide some basic inbuilt features like meeting branch out, white board, diagrams etc Pros Webex integrated well with Microsoft Outlook to add meeting invite to meetings easily. It also integrates well with Cisco Jabber Instant messaging tool. Once Webex had best offering but there are now more applications available with some advanced features. Cons I observed some performance issues while using Webex screen sharing. Features are average as other rival meeting software provides more options now. Review Source Sean P. Product Manager Education Management Used the software for: 2+ years ### "A reliable video conferencing tool" February 17, 2022 5.0 Pros As teams world-wide have moved increasingly remote, a reliable video conferencing tool like Webex has become an essential tool for our day-to-day operations. It enables us to connect seamlessly with internal teams and external clients for productive and engaging meetings where we may be sharing documents or screens to discuss projects. Cons We've experienced minimal challenges in working with Webex, except for some UI challenges related to screen sharing and user adoption/comfort for less tech-savvy team members. Alternatives considered [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Review Source Linda H. Managing Director Real Estate Used the software for: 2+ years ### "Multi year and event user - 10 events total" February 27, 2023 5.0 Overall the experience has been great! We have a dedicated account rep that has been great and always available to answer any questions we have no matter how small. Pros I really appreciate the ability to connect and then later download all connections to email directly via an excel file. Cons I would like to see a feature to email all users directly via the app so that we do not have to use a separate service. Switched from [Whova](https://www.capterra.com/p/149712/Whova/) Webex had more features and the ability to custom brand. Review Source Response from Cisco December 17, 2023 Thank you for your feedback Linda! We are happy to hear you've had a great experience with us over many years and events and that our team has provided you with support whenever you've needed it. In regards to the ability to send emails to users via the app, this is something you are able to do through the Webex Events Registration Emails tool. You can stay ahead of attendee questions and maintain the excitement for your event! Now that Attendees are unified under your single event, this is easier to do than ever. Here's an article that explains how to send and schedule emails: https://help.socio.events/en/articles/5058541-create-and-send-registration-emails Thank you for choosing Webex Events! CB Claire B. Senior Social Media Editor Online Media Used the software for: 2+ years ### "Excellent Webex Experience" April 9, 2023 5.0 Overall, Webex is a great choice for businesses looking for a reliable video conferencing platform. The audio and video quality are excellent, the features are comprehensive, and the interface is easy-to-use. The only downside is the cost, which can be prohibitive for some businesses. Pros Webex is an easy-to-use and reliable platform for video conferencing, with a wide range of features that make it a great choice for businesses. The interface is intuitive and the video and audio quality are excellent, making it an ideal choice for remote meetings. Cons The only downside is the cost, which can be quite expensive for larger organizations. Additionally, the setup can be time consuming and sometimes difficult for those who are not tech-savvy. Switched from [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/) Webex provides superior features, such as screen sharing and file transfer, compared to its alternatives, which makes it a great choice for businesses looking for a more comprehensive solution. Additionally, the audio and video quality are excellent, making it a great choice for remote meetings. Review Source KV Kristen V. Physical therapist Hospital & Health Care Used the software for: 1-2 years ### "Webex" November 27, 2023 5.0 I have had an overwhelmingly positive experience with Webex. It makes communication seamless and convenient, which makes an appreciable difference in my workflow. Pros I love how easy it is to quickly communicate with coworkers during my day using Webex without disrupting or delaying my sessions with patients. I use Webex daily and have had very few issues with it. Cons The only issue I've encountered with Webex is getting the audio to work during remote video calls from home. This issue occurs only occasionally and is usually fixable within 5-10 minutes, however. Review Source Gurmandeep S. SEO Analyst Computer Software Used the software for: 1-2 years ### "Webex meeting Center is best way to interact with clients or colleagues anyone." October 19, 2018 4.0 Webex Meeting Center is the best video and audio conferencing software as now I can meet with any client within few seconds. It really helped us to collaborate in a better way with clients and workers. This is an integrated software for the complete meeting as we can also share content here. This is a perfect way fot a business meet. Pros Before using Webex Meeting Center I used to have the usual video and audio conferencing software. I did not require this software but then I thought to try it once as techie guy. And, since then I have been using this video conferencing software and my experience went very well. Webex Meeting Center is different from other such software as it requires some additional functionality. The software provides the best video calling with good sound quality. The software also allows me to share content so don't require any separate software for that. In addition. We can access this from mobile, tablet and laptop. We can also schedule calls for important meeting and it also provides us reminder. facility of audio sharing is also available. Cons So far, the software has facilitated us in many ways and still, it's going on. One thing here which I really faced here is the complex design of the software. But once you become used to it everything goes well. customer support is good but they might delay in providing services. Review Source VR Verified Reviewer Donor Engagement Associate Environmental Services Used the software for: 1-2 years ### "Socio helped us pivot our event during the pandemic" July 14, 2021 4.0 Overall we enjoyed our experience with Socio (both the app and their team), so much so that we decided to renew our contract with them for our 2021 hybrid conference. Pros Our team really enjoyed working with Socio during our shift to a virtual event last fall. We loved the sleek look of the web and phone app and felt like it was fairly easy for our attendees to use. We also really loved working with our dedicated customer success manager \[SENSITIVE CONTENT\]. She is great! Cons We had some issues with streaming during our conference and felt like our day of tech assistance rep (who we paid extra for) was not as helpful as they could have been leaving us to troubleshoot issues on our own at times. It was also very time-consuming to get exhibitor and sponsor content onto the app. It would be easier if they could just build their profiles on their own. Alternatives considered [RingCentral Events](https://www.capterra.com/p/10010919/Hopin-Events/)[Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)[Whova](https://www.capterra.com/p/149712/Whova/) Reason for choosing Webex Suite Ease of use, aesthetics, price Review Source Response from Cisco August 16, 2021 Hello there. Thanks for taking the time to leave a review. We are glad to hear that you enjoyed the platform and working with our team. We genuinely apologize for your streaming concerns and hope you were able to work with your CSM to address these issues. As for the exhibitor/sponsor content, let's just say that our product team is aware and working their magic! We appreciate all the work you put into your events and look forward to continuing to work with you. TM Tucker M. Financial Planner Financial Services Used the software for: 1-2 years ### "Using WebEx for calling, nothing else " February 16, 2024 4.0 I have had no issues with WebEx, nothing negative or overly positive experience, you get what you pay for Pros Ease of use and mobile usage as well as computer use. Cons Other features are clunky, user interface could be nicer. Review Source LW Laura W. RN-AL Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Webex" April 11, 2022 5.0 Use webex to have staff meetings especially during Covid times. Allows either to have via phone or online with cameras. Easy to set up meetings and invite attendees. Pros Very easy to use. It is easy to send out invites as well. User friendly and has aspects to it which can make it customizable. Cons None really. Don't have many concerns about using this. Review Source VR Verified Reviewer Independent Nurse Consultant Management Consulting Used the software for: 2+ years ### "Webex- Good Alternative for Meetings" February 1, 2022 5.0 Overall, I've had a good experience with Webex. Pros The features most impactful are the split screens where you can see both the speaker and presentation at the same time, private chat, the hosts mutes all attendees, and no one else sees your questions during Q&A. This product is easy to use. I have not heard of any issues with hackers invading a meeting; unlike some other products. Cons At this time, the only con I have with using Webex is that you do not see who the other attendees are in the meeting. Review Source VR Verified Reviewer Senior systems engineer Computer Software Used the software for: 2+ years ### "Webex in a nutshell" February 21, 2022 4.0 Just a normal collaborating tool you'd use in your normal life ! Pros A daily go to application for collaborating and having a conversation with your colleagues. Possible options to customize notifications , IM , notification options as well Cons Software cannot seem to handle load when participants keep on getting added. Experience lags while clicking buttons within a meeting. Especially when switching audios Review Source SW Sarah W. Marketing Consultant Consumer Goods Used the software for: Less than 6 months ### "Mitchell Grocery Retailers Conference " October 12, 2021 5.0 10/10 amazing experience with Socio from start to finish. We had to pivot quickly to add a virtual option to our conference and their customer service was so helpful at getting us set up in a short time frame. We were about to host our first hybrid event and attendee engagement was extremely high. Everyone loved the app! Pros Having a mobile event app for our annual conference was a game changer. In-person attendees were able to have their agenda and venue maps in the palm of their hand, as well as engage on our social "wall", browse speaker bios and visit virtual sponsor booths. Our virtual attendees were about to have access to the same features as well as watching all the general sessions and breakout sessions. Cons There's not much we didn't like about it, but we did have some difficulty setting up the live stream feature. Reason for choosing Webex Suite It had everything we needed at a reasonable price. Review Source DM Debarpan M. Consultant Computer Software Used the software for: 6-12 months ### "Online meeting solution" April 16, 2022 5.0 We use to Webex for internal team collaboration and stand up meetings, it was also used for training sessions across firm with the screen recording feature. Meetings were scheduled and reminders were sent. Webex also allowed recording the meetings to be referred to at a later date. Webex made the whole process of online meeting quite convenient; it can handle a large number of participants with ease. There was an increased efficiency of the team members as a result of better communications Pros Easy to get started Breakout Groups for team activities handle upwards of 200 participants with is in case of our organisation Online conference in form wide communications Online polls to get a consensus schedule meetings according to convenience Schedule meetings according to convenience Cons The mobile application have to be improved, navigating across the interface is an issue now Meeting recording has to be improved Review Source AN Arlyn N. Website Specialist Telecommunications Used the software for: 1-2 years ### "Excellent business-level communications" August 20, 2023 5.0 It is a great tool for unified messaging. It has been a great tool for people to have on their phones and work remotely." Pros Cost-effective, user-friendly, very rare outage & quality of calls is really good. Cons Pop ups along with their message when a co-workers pings us, certain things needs to be confidential and we need to customize the settings to avoid it. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.