# Page 28 | Webex Suite Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 28 - Is Webex Suite the right Meeting solution for you? Explore 7404 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/237272/Webex/reviews --- Webex Suite 4.4 (7404) [View alternatives](https://www.capterra.com/p/237272/Webex/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 28 - Reviews of Webex Suite ## Showing most helpful reviews Showing 676-700 of 7404 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Roxana Georgiana I. Demand manager Information Technology and Services Used the software for: 2+ years ### "A complete app for internal and external comms " August 11, 2022 5.0 Pros We used it successfully at work until has been replaced with Slack. I found it useful because it can be used to dial numbers and can support a conference. Cons It’s not as fancy as Slack, and not as comfortable as Teams. The biggest weakness is the chat, from my point of view. Review Source Anicet L. Gestion des clients Broadcast Media Used the software for: 1-2 years ### "Un outil redoutable" October 31, 2023 4.0 Pros Un logiciel très performant avec une sécurité très robuste, Webex est un outil de communication très fiable qui me permet d'effectuer des conférences vidéo et audio. La plateforme est très collaborative et permet une connexion rapide du pont de conférence. Très utile comme logiciel. Cons La plateforme Webex présence une forte limitation de fonctionnalités et je n'apprécie pas la qualité des appels. Review Source Krishna L. Human Resources Generalist Hospital & Health Care Used the software for: 2+ years ### "Our team stays more communicative and connected" February 10, 2022 5.0 Webex is a fantastic way to communicate; it includes an app store-style repo that allows you to link with Google and Microsoft, and you can limit who has access to particular places for more private conversations. You can also work with users outside your company if they utilize Webex Pros It's quite simple to use and has a lot of great features. You still feel connected, even whether you're working in a large team or remotely. You may effortlessly switch off alerts and share your status with your coworkers to go into concentrate mode. Cons To avoid being disturbed by notifications, I recommend setting up Webex guidelines for your office. These settings can usually be easily adjusted. Review Source DO Daniel O. Educator Education Management Used the software for: 6-12 months ### "Great App for team collaboration and conferencing." January 22, 2022 4.0 With this software, we are able to take our collaboration and team meetings a notch higher.We enjoy planning tasks together through its feature of task management which makes delegation and follow up easy.Our productivity has increased big time.Thanks to Webex! Pros I love its security features.You can be sure that no intruders can gate crash your meetings due to its robust security features like: user and participant authentication,participants waiting lobby,and the host having control over participants roles and permissions. Cons I don't fancy the fact that it has no touch- up appearance filters.This is manually done which makes it a bit lackluster . Review Source Ketherine E. Autonoma Marketing and Advertising Used the software for: 1-2 years ### "Easy usability and low connection." September 2, 2021 4.0 My overall experience is good. Has good usability and is of great importance. Pros What I liked the most was the time you can hold a meeting and the ability to record screen. Cons What I liked the least was the bad connection that occurs in many places and how much the software requires a higher quality internet so that it can be used correctly. Review Source Sara F. Consultant associate Information Technology and Services Used the software for: 2+ years ### "Webex review " May 10, 2022 5.0 Pleasant Pros Product is easy to use and share screen Cons The fact that I have to click on the same redundant options for audio and video when login Review Source VR Verified Reviewer Student E-Learning Used the software for: 6-12 months ### "webex is simply really good!" July 2, 2022 5.0 Pros Through many meetings and examinations we had over Webex, I could easily says that it is far more superior that the competition with HD video and audio quality. The platform support was also a quite surprise, not only popular platforms like ios, android and pc were supported but there was also an apple watch app which was really useful at times. Cons I had an issue of overheating on my iphone while using webex, but that is common on other platforms as well since video conferencing needs a lot resources. Switched from [Class for Web](https://www.capterra.com/p/141222/Blackboard-Collaborate/) the platform support and overall quality wasn't good enough. Review Source Sangyub L. Principal Researcher Research Used the software for: 6-12 months ### "Captivating animation of students in a virtual classroom" July 31, 2023 5.0 As opposed to other items, it is determined that using this product does not burden the system or disconnect it. It was very beneficial to have a sharp focus while using it for educational reasons, even when the camera was modified. Pros There is a fantastic free version of Webex, making it quite affordable. I also like that all you have to do to use it is click the link in an invitation—you don't even have to download anything.It was good to be able to deliver the content more effectively by using the zoom function of the cam Cons Using my home PC behind a VPN to join Webex meetings has proven to be challenging for me. This is why I could only dial in and couldn't watch the meeting. Even after installing the necessary plugins and other items, I was still unable to join after trying every recommendation that was provided to me on the screen. I'm not sure if the problem was with the remote dongle provided by my company or Webex itself. It just sat there spinning and would not launch. Reason for choosing Webex Suite It offers the ability to share desktops and applications.You have the option to join the meet using your phone or online browser. Review Source VR Verified Reviewer TECHNICAL PROJECT COORDINATOR Telecommunications Used the software for: 2+ years ### "Only video conferencing" August 14, 2022 3.0 Not bad but could be better. Pros I cannot say I didn t like Webex. It was a nice tool, the quality of audio and video was always good, no matter where if I logged from home office or headquarter of the company. Cons I wouldn't neccesarly classify it as a con, but I would like to have more functionalities embedded. I think it is better whe you have a tool and you can message, call or have a video conference in the same place. Webex is also not that user friendly as Teams or Slack. Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) I changed the company where I was working and they had Webex as a conferencing tool. Review Source eJ eldy J. QA Computer Software Used the software for: 1-2 years ### "Best choice for companies with good it security" April 2, 2022 4.0 webex provides better security than other softwares in case of remote work Pros remote work, screen sharing,lock meetings Cons it is very slow sometimes and too expensive Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Reason for choosing Webex Suite some clients don't allow us to access their system using teamveiwer Review Source NC Nikolas C. CEO Education Management Used the software for: 6-12 months ### "WebEx - simple and yet elegant solution" March 11, 2024 4.0 So far, very good. I use it with specific nice of customers who are already webex users but that helps me to learn more about the product and to like it further. Pros Its simple and elegant design that makes easy for lay users to navigate on its tools while having a free version for try outs that will allow you to experience most basic functionalities. Cons I wish they could have a website version so my customers did not have to download it. Although I understand the benefits of downloading the app, the convinience of a browser based tool is unbeatable. Review Source VR Verified Reviewer Tech lead Computer Software Used the software for: 2+ years ### "By far the best application for online meetings and screen sharing and remote working." February 17, 2021 5.0 Amazing experience I have with Webex. I use this product in my daily work for meetings, remote troubleshooting etc. and never had any issues with it as such. Pros I just like everything about Webex. Right from the GUI, the screen sharing option, handing over the controls, the control over who can have the controls or the auto assignment of controls. Managing the participents. ease of recordings and managing them on cloud or local system. Just amazing platform and yet very easy to use. Cons Costing and licensing of this product is a big no for many of the companies now a days especially. And I too think that Webex is a bit costlier than the competition. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/) Webex is the best combination of ease of use and features. Review Source Syed Saad Q. Manager Smart Grid Utilities Used the software for: 2+ years ### "Helped power our weekly and daily meetings" November 4, 2019 5.0 We were able to conduct full day workshops with consultants who were off-site. Saved millions in travel and logistics costs. Pros The excellent video and sound quality, coupled with cloud based recording, ability to integrate with Outlook, and support for multiple parties to join. I also loved that I could schedule sessions hours or days in advance, notifying all attendees. Cons I found out annoying to have to keep downloading an EXE file each time I wanted to join or host a meeting. This was mainly because my IT department hasn't given us admin rights on our computers so the browser plug-in couldn't be installed. Reason for choosing Webex Suite Better functionality, ability to use in all countries. Some countries block Skype. Review Source MP Muneer P. Sales Manager Consumer Goods Used the software for: 1-2 years ### "A worthy opponent for Zoom" April 16, 2022 5.0 Overall Webex is a solid meetings software and I can see myself using it for several years to come. Pros I use it as my day to day meeting setup for official and unofficial work. What I like I that it is very easy to use and not tht tech savy type softwares I have used in the past. Cons What I don't like is the pricing, it is a bit on the higher side. Alternatives considered [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/) Reason for choosing Webex Suite It had more functions and can accommodate more members. Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Webex can accommodate more members. Review Source VR Verified Reviewer Organizational Experience & Events Manager Computer Software Used the software for: Less than 6 months ### "Game Changing Event Platform" May 3, 2022 5.0 Socio elevated our attendee experience for our event including the registration process, communications during and before the event, as well as engagement during the event through the gamification and social wall options. Pros Socio has been incredibly impactful for our internal company-wide events! The best part, in my opinion, was the easy accessibility for all attendees of all event information while on-site. Cons I would like to see an improvement in the live streaming capabilities within Socio. It would be great if there was a more intuitive integration with Zoom, including a more simplified setup process, as well as integrating the live chat between the 2 platforms. Review Source Response from Cisco May 24, 2022 Hi! Thanks for taking the time to write a review! We appreciate your candid feedback. We're happy to hear that Webex Events has made an impact on your internal events! We also appreciate your feedback about improving the live streaming capabilities and have shared this with our product team. Thanks again for taking the time to write a review and please do not hesitate to reach out if you have any questions or need support! SN Sithandazile N. consultant Accounting Used the software for: 6-12 months ### "My experience with Webex" May 23, 2022 5.0 It's something that we use many times in a week and it never breaks. With great features like video calls, private and group chat, voice and video meetings , it has been very easy to interact with many participants within a short period of time and has increased the company's productivity. Pros Allows you to connect with others virtually which is cost effective and has saves me time and the fact that it allows you to screen share effectively is a superb Cons The software is meeting all my needs at the moment and I'm enjoying so far I have no cons at the moment Review Source VR Verified Reviewer Senior Consultant, Solution Sales Management Consulting Used the software for: 2+ years ### "Using WebEx is easy use and very user friendly. " May 14, 2018 5.0 I like WebEx and you will also. It's reliable and backed by Cisco who makes sure everything is running smoothly. WebEx helps me close business and helps me do my job quickly and more effectively. WebEx helps me prequalify candidates before my sales team books a trip to a potential new client site and this process helps my company save money. It's more expensive then the others out on the market, but you get what you pay for. Pros WebEx is the most widely used presentation software on the market today. It's very user friendly and you don't need a technology degree to figure out how everything works. I've never been kicked out of an meeting or had issue with getting and staying connected. With the Cisco brand behind it, WebEx is the 900 pound gorilla and it shows. Very reliable. Cons Sometimes if a customer using an outdated browser and has to download software to get WebEx working can be frustrating and time consuming. I've also found that Google Chrome works the best with WebEx and Firefox isn't bad either. It's Internet Explorer that can be a pain and I've never had really great success will people using Safari. This is a CON for all presentation software systems like this, but I've found WebEx's software and user experience can be more troubling to install then the other competitors out on the market. Review Source Julie H. Sr. Manager, Events and Trade Shows Pharmaceuticals Used the software for: Less than 6 months ### "Socio's Platform is the Ultimate Engagement Tool" February 3, 2021 5.0 From start to finish, we were well taken care of--from contract phase to event day. Again, we had the Orange Glove service so we had several trainings (staff, speakers, sponsors) and brainstorm sessions to help teach us about ways to maximize features and build an engaging virtual conference agenda. Lots of great trainings and idea shares! Pros This platform is so versatile for streaming options--you can use a variety of streaming options or use the one they offer. It also keeps your audience's attention with incredibly engaging features and a great variety of them--from gamification, a social wall, integration with the virtual lounge of your choice (same for a virtual photobooth) to the chat, polling and q&a offerings, attendees are enthralled and truly participate. Additionally, having the mobile app complementing the web app means if an attendee needs to step away from their desk during a virtual event, they never miss a minute of content. Cons While the initial buildout felt daunting (we bought the Orange Glove service so did not have to do this ourselves)--once the hand off from the Socio team to our team was done and we were trained, it was fairly easy and intuitive. Now that we've done it once, we'd likely be able to do our own event builds in the future if we have the time/bandwidth--but truly, it's a fantastic option to be able to have the Socio team perform the buildouts. Alternatives considered [RingCentral Events](https://www.capterra.com/p/10010919/Hopin-Events/)[Streampoint Solutions](https://www.capterra.com/p/104318/Streampoint-Solutions/)[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)[EventMobi](https://www.capterra.com/p/122146/EventMobi/) Reason for choosing Webex Suite The experience with requests for demos, the demo itself, the features and general responsiveness/communications from the Socio reps + pricing were best suited for our needs. Review Source Response from Cisco February 9, 2021 Hey Julie! Thank you for taking the time to leave such a kind review. We are thrilled to hear that you had a great experience from beginning to end. We appreciate all the work you put into your events and we look forward to continuing to work with you. YK Yogesh K. Founder Computer Software Used the software for: 2+ years ### "Virtual meet champion" February 6, 2022 5.0 Day to day meetings with teams for any project needs or standups are getting conducted on this platform since pandemic started. Pros Simplicity and video quantity pays a great role and webex got it all. Cons Little hindered with huge volume but thats likely as its not steaming Review Source VR Verified Reviewer Cisco WebEx - Best for Communication !! Information Technology and Services Used the software for: 2+ years ### "Cisco WebEx - Best in Communication !!" December 5, 2019 5.0 Overall experience with Cisco WebEx has been really good. It has very nice features which helps us in our daily routine work. Best customer support service, very much secured and does add lot of value add in the present work. People can work remotely if not in office can easily do work from home and be connected through WebEx. Pros Cisco WebEx Meeting is the best tool which is used for communication within team/projects. It has got very good features like instant messaging, video/audio calls which are used most frequently. Sessions can be easily recorded and saved which can be used for future reference. Screen sharing is the best feature which is used for solving issues or working together on any important documents. Productivity is increased drastically as it helps in communicating with team in no time. Cons Video Performance is poor at times when lot of member are connected in one meeting. Audio sound has some glitch sometimes. Review Source AA Arpit A. Senior Web Chat Executive Telecommunications Used the software for: 2+ years ### "WebEx Review" July 31, 2022 5.0 Awesome experience and it is used by organizations daily. Pros WebEx has secure login and also additional options to make Video conferencing better way and also the audio quality is good. Cons Nothing as such I would post for negative Review Source VR Verified Reviewer Records coordinator Financial Services Used the software for: 6-12 months ### "WebEx" December 3, 2021 2.0 WebEx needs to work on their tech, the display panel in Outlook has too many steps in creating a functional calendar invite. It should be so much easier to create an event. Then once you get to the event, you can't get in because you need the host who created it originally to sign in first. It malfunctions, and all too often you look like a gigantic idiot in front of higher ups and clients because the conference platform doesn't work. Pros I did like how engrained in my mailbox and streamlined it felt in that way. Cons IT IS SO COMPLICATED TO GET WORKING! Way too many steps, too many numbers to share across conferencing platforms, too much time to wait to get it going. Just not user friendly. Review Source VR Verified Reviewer Compliance Training Coordinator Telecommunications Used the software for: 2+ years ### "User Friendly Collaboration Tool" August 13, 2020 5.0 Overall Webex has helped our organization meet with each other regardless of our location. It allows us to train new hires, schedule 1:1s with employees, or simply collaborate to bring out a project. Pros I have several favorites when it comes to Webex. I really like how you can schedule unique future meetings with recurring sessions and how you can also schedule ad-hoc meetings using your Personal Room. The use of the personal room is one of my favorites because you have your unique link that you can start whenever, or you can choose to not use your personal room and schedule meetings ahead. I also like the new virtual background and blur features that were just released. Cons Sometimes it uses up a lot of bandwidth... that's to be expected. However, it can cause overload when you are sharing webcam and perhaps doing a demo on a product. Of course that is relative to your OS, but it's one of the things that I notice specifically when I use Webex. Alternatives considered [Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)[Adobe Connect](https://www.capterra.com/p/203963/Adobe-Connect/) Reason for choosing Webex Suite We chose Webex because compared to other products, Webex had a user friendly interface and it was pretty intuitive as well. Review Source VR Verified Reviewer Senior Accountant Accounting Used the software for: 1-2 years ### "Webex simplicity" July 31, 2022 5.0 Positive overall Pros It's simple, not overly complex and has a nice layout. Cons Too many options pop up during meetings to enhance video quality or sound. Review Source Mairina V. Gerente de Telecomunicaciones e Infraestructura Information Technology and Services Used the software for: 1-2 years ### "A great tool for video conferencing and e-learning!" August 17, 2018 5.0 I have had great experiences with Webex, the mobility of this software allowed me at the time to attend, manage and coordinate different high level meetings and also to be able to do online training. It is very easy to use, and the interface is very intuitive. I recommend it to organizations that want to standardize their meeting communications through great tools. Pros Webex is a very useful platform for meetings and training through the advantages of e-learning. An intuitive platform and on a cloud platform. It allows you to have private meetings and possible users so that they are not present at a certain moment of a meeting. Although many companies use it for video conferencing meetings, today different tools are integrated to leverage e-learning on the same platform. A meeting through webex, I can make the observations of the meetings to see it later. Cons The truth is that it would not bring disadvantages of functionality to the platform, the only thing that does not allow you to have 10 out of 10 is the cost of licensing to have a number of users, since my assessment is costly. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.