# Page 3 | Webex Suite Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Webex Suite the right Meeting solution for you? Explore 7401 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/237272/Webex/reviews --- Webex Suite 4.4 (7401) [View alternatives](https://www.capterra.com/p/237272/Webex/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Webex Suite ## Showing most helpful reviews Showing 51-75 of 7401 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DS Delores S. Management Health, Wellness and Fitness Used the software for: 2+ years ### "WebEx Suite: What's Not to Like! You Should Give it a Try!" November 25, 2024 4.0 So far, I like Webex when I want to collaborate with other team members and share my workspace. Overall, I have Webex installed on my MacBook Pro. It is one of my goto virtual streaming platforms and I like it because I don't often have an connectivity issues. Pros Webex is a video stream platform whereas I can hold virtual meetings. I like that it is we browser based and you can log into the application anywhere. It almost reminds me of Zoom but its 10x better. It has lots of options and tools you can use. I like the high-quality audio/video feature. You can collaborate with your team members and create virtual whiteboards, and you can split into breakout rooms. Cons What I like least about the Webex platform is that if you are not use to all the options and features in the portal. It can seem overwhelming at first, but like any new application there is always a learning curve. Switched from [GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/) I made the switch from Goto Meeting because the cost and features are better in Webex. Review Source JG Jessica G. Realtor Real Estate Used the software for: 2+ years ### "Webex for the win " April 25, 2025 5.0 Webex is super helpful when alerting agents within my brokerage of important information or posting announcements or asking for vendors Pros The ability to send mass messages and individual messages and make announcements and also ask questions to a group at one time Cons Sometimes hard to search and find past messages , when finding them and trying to click on them it doesn’t always take you to the message Review Source OM Orma M. Owner Utilities Used the software for: 1-2 years ### "Webex es excelente" December 8, 2024 5.0 Webex es una buena aplicacion para conferencias cuando no se tiene el tiempo suficiente para ir al trabajo y explicar a los companeros lo que hay que hacer. Pros Me gusta webex porque es buena para hacer videoconferencias lo mas privado posible y sin interrupcion Cons Lo que menos me gusto es que necesito un codigo de acceso para iniciar una conversacion pero entiendo que ees nesesario Switched from [Messenger](https://www.capterra.com/p/224532/Messenger/) Porque recibi una invitacion de parte de la escuela para una conferencia de padres y me encanto la calidad de la imagen el audio y la claridad del video Review Source Sergio B. Data Reporting Analyst Information Technology and Services Used the software for: 1-2 years ### "Transforming my business!" November 11, 2024 5.0 In this regard, Webex Suite has signified enabler of the organizational communication and efficiency enhancement in our company. For this reason, we have been able to address issues more promptly and in the process, enhanced on efficiency and responsiveness to customers. Pros The two aspects I enjoy the most about Webex Suite are its simplicity and its availability of the many tools. Even the simplest function such as video conference or sharing files in real-time are just designed in a way that even someone who is not background computer literate can use it. Cons At the same, however, I will also state that it took me somewhat of a time to become familiar with all the things the software has to offer in terms of function and addition. Thanks to the customer service that you provide it made it easier for me to handle my concernsphp echo. The confidence you always show and your willingness to assist us in solving problems that arising within our working environment, including offering the kind of solutions that suits our circumstances. Review Source ST Sasha T. Junior Digital Marketing Manager Consumer Goods Used the software for: 1-2 years ### "Digital Communication Skills" November 20, 2024 4.0 It allows professional and compelling communication that makes the interaction almost natural, more favorite than face-to-face communication with geographical limitations of communication channels while enjoying high reliability. Pros Its virtual meeting technology enables high definition both video and audio with very little lag; the integrated webinar allows complex features, for instance, period of time voting, shared screens, and other features of engaging participants. Cons Limited choices are available when it comes to branding the interface of webinars. Jurisdiction over privacy issues related to third-party app integration is complicated. Limited the use of artificial intelligence for measuring the level of participation of attendees in a webinar. Switched from [Adobe Connect](https://www.capterra.com/p/203963/Adobe-Connect/) Webex Suite was a much more advanced technology than a simple screen-sharing videoconferencing tool with basic capabilities. Due to the poor quality of videos that could be shot and uploaded and the limited interaction possibilities, the previous platform undermined professional communications with clients. Review Source VR Verified Reviewer Student E-Learning Used the software for: 6-12 months ### "WEBEX EXPERIENCE " January 3, 2025 4.0 It was a useful tool. I used it for virtual class during my fall semester. Pros The screen sharing aspect that allows you to show the others in the meeting what you see on your own screen. Cons The waiting tocbe let into the meeting. Sometimes you can't tell if they know you're there or not. Review Source SM Simone M. Data Analyst Chemicals Used the software for: 1-2 years ### "Why Webex Suite Is The Best " March 14, 2025 5.0 Pros First, Webex Suite is affordable and highly equipped. It makes conferencing and general communication and team collaboration easy. Cons All features of Webex Suite has delivered. No complaints. Switched from [Zoho Meeting](https://www.capterra.com/p/202121/Zoho-Meeting/)[GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)[Dialpad AI Meetings](https://www.capterra.com/p/157843/UberConference/) With Webex Suite, we have better features at a cost we can afford unlike most competitors. Review Source Aditya Kumar V. Devops Engineer Food & Beverages Used the software for: 6-12 months ### "Webex Suite: Powerful but with Room for Improvement" November 18, 2024 4.0 Pros The thing I enjoyed most about Webex Suite is that it amalgamates all the must-have collaboration tools under one umbrella, from meetings and messaging to calling and webinars. The quality of video and audio, absolutely top-notch, will leave you without any halts even during low-bandwidth situations. Indeed, such features as real-time transcription, background noise cancellation, and AI-driven insights make each and every meeting more productive and less stressful. This includes virtual backgrounds, breakout rooms, and in-meeting reactions. It is quite user-friendly and works rather great across devices on desktop, mobile, or even tablets. Analytics and reporting features also enable tracking of meeting performance, which is also very useful for team leads. Cons While Webex Suite enjoys many great features, there are some things where it fell short. First of all, the user interface, although functional, is tired-looking and not as intuitively designed as other platforms. In certain areas, such as scheduling meetings or sending offers for breakout rooms, it can take up too much time. The experience on the mobile app is less refined than that of the desktop; features are also harder to access, and the performance could be spotty at times. For a small team, such drawbacks could make the price more on the steeper side. Review Source MY Michelle Y. CFO Apparel & Fashion Used the software for: 1-2 years ### "Quality upgrades " April 18, 2025 4.0 It was great and after getting set up which took a while through customer service Pros In app design features that allow us to customize for our CV company and customers Cons It was difficult to get behold of customer service to answer questions related to setting up okay Review Source VR Verified Reviewer Software Developer Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Good for VS with many people in the same office, otherwise not so..." November 25, 2024 3.0 ...would like our company to switch to MS Teams, but because of the "vendor lock-in" of the VS-rooms it's not possible. What it can do good: VC with MANY people who are in the same office. Pros Integration with other Cisco hardware like video conference room equipment Cons The windows desktop client - especially the window handling in meetings. If you have 2+ monitors it is sometimes just stupid and it does not remember what you did set up last time... Review Source DT Davide T. Sales Manager Chemicals Used the software for: 2+ years ### "Webex Suite- Helps Enhance Organization Communications" December 10, 2024 5.0 Pros Webex has been reliable in enhancing our organization. It offers multiple communications across different platforms. We are able to hold meetings, events and engagements seamlessly. Cons So far my usage has been good but the tool is pricey. Switched from [Avaya Spaces](https://www.capterra.com/p/202737/Avaya-Spaces/)[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) We were looking for a more reliable and compound communication solution. Review Source DM Davide M. Impiegato Renewables & Environment Used the software for: 6-12 months ### "Miglior app per videoconferenze e non solo!" November 6, 2024 5.0 Io mi sono trovato molto bene con questa piattaforma, ho avuto modo di utilizzarla diverse volte per fini lavorativi, e non mi ha mai dato alcun tipo di problema, anzi, a differenza di altri programmi, e secondo me merita davvero tanto. Pros La facilità d'uso, la semplicità con la quale è possibile collegarsi a una chiamata e poter colloquiare con chiunque in qualunque parte del mondo ci si trovi senza alcun minimo problema, e bell'interfaccia Cons Devo dire che non ho trovati particolari cose che non mi sono piaciute, ma sono rimasto soddisfatto da tutto in generale Review Source JPN Jean Pierre N. Instructional Designer Higher Education Used the software for: 1-2 years ### "Webex is an amazing platform for calls, meetings, and webinars." January 6, 2026 5.0 Amazing platform for calls, meetings, and webinars. Pros I find it a robust and user-friendly platform for communication with a small or large audience. It also has strong security and high-quality video/audio. Cons Its interface can be intimidating, particularly to novices, and it is expensive for small institutions compared to other similar platforms. Review Source MK Mohamed K. Csr Banking Used the software for: 2+ years ### "Webex suite honest review " December 28, 2025 5.0 Pros Really good video quality never had any issue I can use it on my work computer and my personal MacBook which is great Cons Honestly it is not easy to use and it took me a long time to get use to it, also I tried the phone version it need more work as it freezes a lot Review Source LG Linet G. Accounts Payable Specialist Automotive Used the software for: 2+ years ### "Webex Suite: Iconic, Robusta and Full-featured Call Center Software " October 21, 2024 5.0 Corporate meetings have been smooth and straightforward to handle with Webex Suite. Pros Webex Suite is the most robust call center platform which I have ever used. I like how it unify webinar, calling, messaging, whiteboarding, BIM and VC in one central location. Cons I have over six years of experience with WS and it suits my needs without posing any flaw. Review Source VB Viviana B. Production supervisor Engineer Paper & Forest Products Used the software for: 1-2 years ### "Webex Unifies Global Operations " November 9, 2024 4.0 Using Webex Suite, we have completely restructured our internal communications while maintaining close ties between our production facilities, our forest operations, and administrative offices. We have found our primary means of communication, be it planned meetings or ad hoc consultation, to be the reliability and robust feature set of the platform. Pros Our remote forest operations depend on video quality, so the software excels at giving you this with adaptive bandwidth management. The intelligent background noise suppression and powerful meeting recording tools (with automatic transcription abilities) there have helped improve our communication efficiency hastily. Cons Calendar integrations tend to sync up with the mobile app occasionally. It could be more intuitive management of the conference room. More flexible layout options for multiple video feeds could possibly be custom. Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Skype for Business was not able to meet our growing needs around advanced collaboration and integration features, so we transitioned to a messaging platform. According to him, Skype's limited participant capacity and sophisticated security features didn't persuade him to continue using Skype. Review Source UT Umais T. Research Assistant Research Used the software for: 2+ years ### "Webex suite by cisco: A tool never to forget" November 23, 2024 5.0 Professional. Fairly easy to use High-security. Collaborative whiteboards and immersive sharing, among others. AI assistant. Pros Easy to use. Friendly and self-explanatory interface. The user interface is intuitive. High-quality audio/video. Minimum noise while communication. Reliable support. Cons Cannot solve problems ourselves. Need customer support. Lagging: Reliable internet connection with lower packet loss Webex is expensive compared to other similar software. Fewer third-party app integrations Review Source DC Destiny C. Desktop Support Technician Construction Used the software for: 6-12 months ### "Convenient!" December 2, 2024 5.0 After the initial configuration, WebEx has allowed our company to connect easily with customers and potential clients. Pros WebEx makes things a lot easier for end users. Our company utilizes the Teams add-in and the mobile app every day. It's very convenient to be able to take calls on the go, whether on a laptop or mobile device. Cons It took some time to get accustomed to the admin portal. Review Source NB Nicholas B. Warehouse Supervisor Telecommunications Used the software for: 1-2 years ### "Great software to use for work" December 12, 2024 5.0 Pros Great for video calls and conversations for work. I like that when you're added to a channel you can see all the messages that happened before you were added in. Cons The search function isn't always the greatest. Review Source CF Chad F. Customer success Information Technology and Services Used the software for: 1-2 years ### "Easy team collaboration." January 10, 2025 5.0 Webex suite simplifies work for secretaries because while hosting an online meeting the minutes can be taken by recording. Pros I'm very pleased with webex suite because it provides a secure and safe room for online interaction/communication between teammates, it's effortless, and allows instant messaging and web meetings Cons Occasionally it's slow, audio and video calls drop off. Review Source EAP Er Avinash P. Senior Technical Support Engineer Information Technology and Services Used the software for: 2+ years ### "Cisco offered product" November 13, 2024 4.0 My overall experience on webex suite is one of the best meeting platform experience till now , the functionalitiesare designed in such a way that it makes work very easy and looks good as well. Pros 1\. Very premium and attractive platform for complete management. 2. Features and functionalities are just wow to connect and link with the customers. 3.Calendar invites , meeting sharing and details sharing are easy and super hassle free. Cons 1\. Costly and less popular in organization. 2. Although the performance is good but it crashed easily whenever system encounter little CPU issues or spikes. Review Source OJ Okeya J. Team Lead Consumer Services Used the software for: 2+ years ### "Webex Suite application" April 22, 2025 5.0 Pros I like that I can see the scheduled meetings and trainings required for the day upon signing online. Cons Webex Suite has a limited amount of options regarding the phone capabilities and meetings. Review Source FF Fabrice F. Social media manager Information Services Used the software for: 1-2 years ### "THE BEST THING OF WEBEX SUITE." January 17, 2025 4.0 I have been using this software since 2024. Pros It doesn't take much internet like others. Cons It's hard to get familiar to it , and which difficult thing. Switched from [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/) Sometimes there is time group prefer Google meet. Review Source FP Francesco P. Marketing e comunicazione Marketing and Advertising Used the software for: I used a free trial ### "Una messaggistica avanzata per velocizzare il flusso di lavoro per da call center aziendale " December 9, 2024 5.0 Usata per massimixzare il flusso di lavoro di squadra, migliorare la qualità della produttività grazie alle intenzioni sul priopio posto di lavoro Pros Mi è piaciuto Di Webex L interfaccia semplice e funzionale per migliorare il lavoro di squadra, chiamate, riunioni in webcam online Cons Non ho riscontrato problematiche il programma è molto fluido Review Source NW Nathaniel W. Account Executive Information Technology and Services Used the software for: 6-12 months ### "Webex review" May 4, 2025 3.0 Pros It integrates reasonably well into outlook and teams. And has meeting reminders Cons Feels extremely unintuitive compared to MS teams. Need better format and UI. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.