# Page 39 | Webex Suite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 39 - Is Webex Suite the right Meeting solution for you? Explore 7404 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/237272/Webex/reviews

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Webex Suite

4.4 (7404)

[View alternatives](https://www.capterra.com/p/237272/Webex/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 3rd, 2026

# Page 39 - Reviews of Webex Suite

## Showing most helpful reviews

Showing 951-975 of 7404 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

LS

Lucia S.  
docente di sostegno  
Primary/Secondary Education  
Used the software for: 2+ years

### "Un'app semplice per meeting affollati"

April 6, 2023

5.0

webex ha garantito la possibilità di partecipare a distanza a riunioni che venivano precedentemente svolte in presenza ed è stato così pratico e comodo che ad oggi, nonostante sia conclusa l'emergenza pandemica, il mio istituto continua ad utilizzare webex e svolgere le riunioni più ampie a distanza.

Pros

Webex permette di partecipare in tantissimi fino a 400 persone con l'account a pagamento e fino a 25 nella versione gratuita. Permette la partecipazione congiunta di tutti i docenti dell'istituto comprensivo dove lavoro durante i consigli e si è rivelata uno strumento molto efficace durante la pandemia per partecipare ai meeting online. E' fluida e intuitiva, non ho mai avuto grossi problemi di connessione o con la qualità audio/video. Ho avuto occasione di condividere lo schermo senza delay tra voce e immagine. al contrario di altri applicativi non mi sono mai capitati inconvenienti come l'accensione involontaria del microfono.

Cons

ritengo possa essere migliorata l'estetica delle finestre e delle icone, che risultato molto quadrate e asettiche, richiamando lo stile grafico dei programmi anni 2000

Review Source

Grant W.  
Senior Cloud Engineer  
Computer Software  
Used the software for: 2+ years

### "Excellent remote support software"

September 29, 2021

5.0

I use webex several times every day and like it a lot, I have most of my meetings using it and that mainly includes doing some remote work on other peoples computers.

Pros

I like the fact that Webex is very easy to get up and running for pretty much everyone.

Cons

The only thing I do not like about Webex is that when doing remote support with someone who has a different language keyboard setup sometimes the keyboard translation from mine to theirs dow not make sense.

Review Source

Soumyadip R.  
System Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Perfect tool for virtual meeting during Covid days all over world"

July 12, 2020

4.0

The meeting is no easy and convenient anywhere with WebEx. You need not install any software. Just download a small tool and enjoy Webex anytime which uses low RAM usage.

Pros

From Document to Desktop sharing, Group chat to personal chat everything is available during any virtual meeting which is very much appreciable. Besides Cisco gives security authenticity for everyone which is very important for any organization.

Cons

The application is a little heavy and sometimes crashes while launching. In case of low connectivity audio also lags which may be improved. The application requires smooth internet and all functions may not work in lower coverage areas.

Review Source

ML

Montassir L.  
خدمة العملاء والدعم  
Sports  
Used the software for: 2+ years

### "Webex"

October 3, 2023

5.0

One of the benefits it brings is bringing distant work closer and making it more accessible​

Pros

One of its advantages is fast communication by connecting communication networks to live broadcast.​

Cons

One of the negatives is the interruptions caused by live broadcasting during the call.​

Review Source

RA

Rahib A.  
settlement officer  
Financial Services  
Used the software for: 2+ years

### "webex"

October 7, 2021

5.0

It have good notification alerts and actively you can work on dashboard it can easily translate +100 languages easily

Pros

with webex you can easily join your team anywhere by video calling

Cons

Very Reliable application for collaboration and conference calls , recording and meetings coordination

Review Source

LP

Luis P.  
IT Specialist  
Computer Software  
Used the software for: 2+ years

### "Fantastic"

October 9, 2022

5.0

Simple and easy use

Pros

I was a user about 12 years… and in last 2 years was the sucess key of home work … Online meeting and remote desktop are the most and best in my good experience

Cons

Im my modest expirence as a user nothing to claim

Review Source

vikas K.  
SAP BASIS Consultant  
Information Technology and Services  
Used the software for: 2+ years

### "Best business software for video conferencing and team meetings"

May 31, 2021

4.0

Overall Cisco Webex is the best and really good way for sharing screen overcall. If the local network is disturbed, it reconnects the call automatically which is a very convenient way to be in the same meeting after the network is backed up to normal.

Pros

This software is lightweight and very convenient in daily usage for video conferencing and team meetings. IBM recommends this software, hence, it is an end-to-end encrypted solution devised for professional use.

Cons

When the host of the meeting ends his session or disconnected from the network, causes other people also dropping the call and we may need to rejoin the meeting once the host opens the meeting invite link.

Review Source

MR

Melinda R.  
Learning & Development Manager  
Accounting  
Used the software for: 2+ years

### "Versatile video conferencing "

July 28, 2023

5.0

Webex is our go-to software for conducting online meeting.

Pros

Webex is extremely simple to use, intuitive and offers lot of features for conducting and participating in an online meeting.

Cons

For joining a meeting, long meeting codes and passwords are required which is a bit frustrating but necessary for security.

Review Source

DB

Divyang B.  
Associate Software Engineer  
Information Technology and Services  
Used the software for: 1-2 years

### "Most convennient way to attend meeting on the go"

September 11, 2020

4.0

I am a daily user of Cisco Webex and I find it quite useful and easy to connect with my foreign clients and it also helps me to easily present my screen to my colleagues. Moreover, I can schedule my meetings easily with my clients.

Pros

There are many advantages of this software. 1. Supports both audio and video meetings. 2. Provides an option to screen-share which makes presenting easy if you are working from a remote location. 3. When the meeting starts it provides an option to join your phone as an audio device for which Webex calls on your device which makes it easy to connect with clients from different countries. 4. It also provides option to share screen for whole system or for a particular software, depends on the user. 5. Provides an option to take control of another user's system. 6. Also provides plugin with MS Outlook. 7. Meetings can also be recorded. 8. Separate space for sending text during the meeting.

Cons

There are also a few cons of Cisco Webex. 1. The software is a little heavy. 2. We can't share file over Cisco Webex during the meeting. 3. After the control is given on other user's system, controller and user both can control and that makes it a little confusing sometimes.

Review Source

VR

Verified Reviewer  
Virtual Assistant  
Outsourcing/Offshoring  
Used the software for: 6-12 months

### "The best ever tool I found for meeting"

December 13, 2019

5.0

I'm using Webex for the last 1 year and it helps me to organized every meeting very successfully and flexible.

Pros

I love this tool because of the features it has with flexibility to use. I often schedule meeting with my clients, team members and also I do business meetings through Webex when I'm outside the office for a business trip or some other work.

Cons

Sometimes, I feel it time-consuming to schedule a quick meeting and I just use other services like skype or zoom to make quick calls.

Alternatives considered

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)

Switched from

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

The only reason is the Zoom meeting tool is pretty easy to use.

Review Source

AH

Amy H.  
Underwriter  
Insurance  
Used the software for: 2+ years

### "Web ex review"

July 28, 2022

5.0

Love that I can actually have Webex on my phone

Pros

Easy start up. Like when I can see who is available and who is not

Cons

There really isn’t any cons to it it makes work so much easier

Review Source

Saurav J.  
Group Lead  
Computer Software  
Used the software for: 2+ years

### "Best meeting tool"

December 6, 2018

4.0

My overall experience is great, although there are few more tools available but I find webex as really user friendly. Everything is there what user expects , just need to click and you are good to go for attending meetings.

Pros

I have been using it on daily basis to interact with clients, its been very easy to use as just need to click on link . Best part is we dont need to download any software, we can simply run it on any browser with some settings.Other feature I like about it we can share screen and have control for the same.

Cons

There is scope of improvement as far as speed and control on screen sharing is concerned. This software is bit on expensive side.

Review Source

VR

Verified Reviewer  
HR Manager  
Airlines/Aviation  
Used the software for: 2+ years

### "Cisco Webex Helps Us Connect"

April 11, 2019

5.0

Cisco Webex helps our employees connect easily and we appreciate having this tool in our toolkit with helpful features like screensharing and the mobile app.

Pros

When connecting employees in our business from across the country, the most important thing is easy of use. People aren't going to use the tool and meetings won't start on time if people can't access it quickly. Webex installs easily and then launches easily once it is installed. The screen sharing feature works well and I have used it many times both in group meetings and to help a single peer with an IT issue on her computer. There's two other features to highlight: the mobile app works well since I am often walking between buildings on our corporate campus and not at my computer. Furthermore, I like how we can record sessions since I often lead large group meetings of employees, some of whom are not always able to make it.

Cons

The mobile app isn't quite as easy to use as the desktop version, but it is still pretty easy.

Review Source

Vijay K.  
Manager  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Best Face-to-Face Interaction Expriance "

March 15, 2024

5.0

Awesome experience with face to Face meet up

Pros

User-friendly: Easy to use for anyone. Feature-rich: Collaboration made seamless. Secure & Reliable: Keeps meetings confidential and undisrupted. Integrated: Works with your existing tools.

Cons

Accessible: Join from anywhere, on any device.

Review Source

sV

stefanie V.  
Nurse  
Hospital & Health Care  
Used the software for: 1-2 years

### "Webex review"

February 18, 2024

4.0

Pros

Webex provides a variety of useful features such as screen sharing, file sharing, chat, and recording, making it a versatile collaboration platform. Additionally, Webex prioritizes security measures, including end-to-end encryption, access controls, and secure authentication, to ensure the privacy and protection of virtual interactions. which is perfect for health care

Cons

Webex is not user-friendly for newcomers due to its complex interface, and using it effectively requires a significant learning curve, demanding time and effort. The free version of Webex has limitations on the number of participants, meeting duration, and available features, which may be restrictive for users with specific needs.

Review Source

CS

Coleene S.  
Beauty Consultant  
Cosmetics  
Used the software for: 2+ years

### "Not a bad product "

August 2, 2022

4.0

My overall experience is that it’s a good product, but they need some improvements.

Pros

It’s good to use on your computer, you are able to share your files with others, the video is clear and the audio works well. There’s a good interaction with others.

Cons

I wish that the mobile app was better, you are not able to see the documents as clearly, the comments sections disappear and it frustrating to get it back, also the audio is delayed, it would be great if the app can work better especially when you are on the go.

Review Source

JM

Jenny M.  
Software Developer  
Computer Software  
Used the software for: 1-2 years

### "It connects all sectors of our company."

May 8, 2020

5.0

It connects all sectors of our company, today 70% of our employees are working from home and Cisco Webex is the best tool we could choose for our meetings, interviews, collaborative groups, joint projects and videoconferences, it helps to be more coordinated when working on projects with different edges and development teams, it offers video calls, private and group chat, voice and video meetings with many participants, video training conferences for freelancers and allows to share all kinds of documents.

Pros

Cisco Webex is an excellent communication tool, it has allowed us to change our meeting habits by allowing us to attend any meeting remotely and organize personalized interviews with other colleagues, it allows me to record meetings and video conferences and then edit them and create tutorials, it integrates with Office, IBM and Google tools, it also offers good audio quality without ambient noise.

Cons

The mobile app can sometimes be a headache for meetings with many attendees.

Switched from

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

We needed a much more complete and reliable tool for our communications.

Review Source

VR

Verified Reviewer  
Professional User Experience/ Usability Engineer  
Telecommunications  
Used the software for: 2+ years

### "Cisco Webex Meetings Review"

August 28, 2019

3.0

I like using Cisco Webex Meetings to connect with my colleagues and consultants when people are working remotely or are not located in the same office. It is a great way to share information in real-time by sharing your screen and using the audio and camera in order to get a more in-person face to face feel.

Pros

What I like most about this software is that I am able to connect with others while working remotely. Cisco Webex allows me to see others' screens, share my screen, use my computer audio system, dial in using a telephone, and even video chat if need be. It allows for face to face interaction so that it feels like you are sitting in the same room as someone else in a meeting, even if you are not.

Cons

What I like least about this software is that the clarity is not quite there. Even though sometimes all parties involved in a WebEx meeting have high strength internet connection, sharing screens freezes or a person's voice is very choppy. They need to work on the connection between people in the software itself.

Review Source

VR

Verified Reviewer  
Solution Architect  
Automotive  
Used the software for: 2+ years

### "Online Video Streaming for Business Meetings"

March 12, 2023

5.0

Pros

I am using Webex since last decade for business meetings and really happy with product features. it was the only one trustworthy solution. Efficient and versatile platform.

Cons

There are many competitors available now who are developing excellent interface with more interactions and user friendly platform, webex team shall also focus on social trends like emojis, gestures etc.

Review Source

Kaan T.  
Product Development Engineer  
Automotive  
Used the software for: 2+ years

### "Cisco WebEx Review"

May 17, 2019

4.0

The program should be definitelly recommended for business use because at this stage of the technology of the world we are working with partners in different locations and countries and we should be met with them simultaneously or in planned schedules without any interruption or delay.

Pros

Cisco Webex is a simple but effective program that allows you to schedule a meeting easily with your business partners and colleaques and proceed the meeting without any interruption with the partner in all around the world.

Cons

With new updates, the program functions (sharing screen, holding participants etc.) can not be found easily and it can cause some delays during the meeting.

Review Source

VR

Verified Reviewer  
Sr. Engineer- Design & Development  
Automotive  
Used the software for: 2+ years

### "Webex- Leader of Virtual Meeting Solution"

March 18, 2022

5.0

Seamless connection with your team globally. Travelling Cost & time for face to face meeting is saved by using such solution. Employee Work efficiency is increased with such meeting solution.

Pros

It is based on cloud and allows Video conferencing anytime anywhere globally. Electronic Hand raising feature is very helpful in meeting to raise any query or objection. Meeting recording feature make this tool unique from other meeting solution. Mute all participant feature by host is useful for seamless meeting without interruption.

Cons

Audio and video lag even at high bandwidth data. Mobile application is less effective as meeting presentation feature such as whiteboard not work effectively. Price for cisco webex meeting suite is too high as compared to other tools.

Review Source

yS

yashsvi S.  
Website developer  
Information Technology and Services  
Used the software for: 2+ years

### "Virtual meetings in one click!!!"

September 29, 2023

5.0

We can share screen with other participants and remote access of other device and best thing is this software is available is free version as well ,so its benefiting .

Pros

Webex software is popular software .Best thing about this software is we can remotely access other person device, virtual white board is also available so that we can easily highlight things during presentation ,messaging, recording meeting is also available .

Cons

In this tool there is nothing to dislike best thing is it is free to use .

Review Source

VR

Verified Reviewer  
Marketing Technologist/Campaign Manager  
Education Management  
Used the software for: 2+ years

### "Reliable but pricey."

July 18, 2019

4.0

Overall, we have had a great experience with Cisco Webex.

Pros

Our organization switched to WebEx and the call quality and meeting quality is very high. It's a reliable product that nobody has issues with it.

Cons

Due to the price of the software, my organization was unable to afford a WebEx for everyone. This means I am constantly asking my boss for her WebEx creds and so are all the other marketers, and you can't host multiple meetings at the same time using the same credentials. Our marketing team is sometimes forced to reschedule because there just aren't enough credentials to go around. Price point is fairly high.

Review Source

Mohamed C.  
Responsable service informatique  
International Affairs  
Used the software for: 6-12 months

### "Qualité Prix "

December 16, 2023

5.0

Le partage d'écran et de messagerie. Elle est largement utilisée par les entreprises pour permettre à leurs employés de travailler à distance et de collaborer efficacement. Cisco Webex propose également des fonctionnalités avancées telles que l'enregistrement des réunions, la planification d'événements en ligne et la sécurité des données.

Pros

Cisco Webex est une plateforme de collaboration en ligne qui offre des services de visioconférence,

Cons

Moins utiliser par les entreprises surtout en Afrique

Review Source

Mathew W.  
Mathew White  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "A great tool for remote meetings and conferences for professionals. "

September 12, 2019

5.0

It had been a great experience in using this tool , because we can easily manage our conferences and meetings. It allow us to easily interact with our clients and employees to improve our productivity and interaction skills.

Pros

Cisco Webex Meetings is one of the most priority tool for professional conferences. We can easily connect with each other in an instantly manner. We can easily present our presentations and delivers tutorial easily via conference meetings easily through this software. It offers professional services in a affordable prices.

Cons

Most probably , it works fine for me in a reliable manner. But we have certain issue in muting the mic of certain participants. Also, in a web conference, it gets difficult for us to efficiently manage the text messages and to respond to each individual.

Review Source

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