# Page 41 | Webex Suite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 41 - Is Webex Suite the right Meeting solution for you? Explore 7404 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/237272/Webex/reviews

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Webex Suite

4.4 (7404)

[View alternatives](https://www.capterra.com/p/237272/Webex/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 3rd, 2026

# Page 41 - Reviews of Webex Suite

## Showing most helpful reviews

Showing 1001-1025 of 7404 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CN

Charlie N.  
Event Manager  
Events Services  
Used the software for: 1-2 years

### "Great Product!"

August 12, 2021

5.0

Wonderful experience. I look forward to using again.

Pros

One of the main issues we have had with other software was the confusion or difficulty our attendees had longing. But that wasn't a problem with Socio, all our users logged in with ease and had a great experience.

Cons

I can't think of anything specific. Of course there is always room for updates and I look forward to seeing what the Socio team comes up with.

Alternatives considered

[e2m.live](https://www.capterra.com/p/199527/e2m-live/)[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)

Reason for choosing Webex Suite

\[SENSITIVE CONTENT\] is Awesome!

Switched from

[e2m.live](https://www.capterra.com/p/199527/e2m-live/)

For a better product

Review Source

Response from Cisco

August 23, 2021

Hey Charlie, thanks for taking the time to review Socio! We're thrilled that you enjoyed your experience and that your attendees were able to easily access everything If you do have specific suggestions for the Socio platform, please do let us know. We're always looking to expand and improve our platform, and feedback is really important for us! We look forward to powering your future events

CD

Charles D.  
Sales  
Telecommunications  
Used the software for: 2+ years

### "Satisfied User"

March 20, 2022

5.0

Pros

Simplicity of use of the product great tool to have

Cons

N/A nothing to add no cons for this product

Review Source

Sofia P.  
studente  
Internet  
Used the software for: 1-2 years

### "Dalla prima esperienza l'ho usato tutti i giorni per 2 anni"

July 2, 2023

5.0

Lavoravo in un accademia di fotografia, causa covid le lezioni in presenza sono state interrotte e di conseguenza webex ci ha permesso di continuare a fare lezione anche in piena pandemia

Pros

semplice, intuitivo, facile da usare e molto diffuso

Cons

a volte si riscontravano dei problemi di account, ma risolti sempre subito

Review Source

Travis B.  
Network Engineer  
Government Administration  
Used the software for: 2+ years

### "This is what VTC is all about"

June 10, 2021

4.0

In this day and age working remote is almost a necessity, Webex helps facilitate that with little lag and connection obstructions.

Pros

the video conferencing features on WEBEX are the gold standard in terms of distant communications, that exceed any other industry's product.

Cons

The hardest thing about using Webex is finding clients that all utilize the application and not something like Teams, Meet, or Zoom.

Switched from

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

It's Garbage

Review Source

HA

Haitham A.  
Associate Professor  
Higher Education  
Used the software for: 2+ years

### "A Solid Streaming and Web Conferencing Software"

February 24, 2022

5.0

Pros

The quality and performance of this software is very good. It has even done well during times when my Internet service is a little slow. There are plenty of features and helpful options for both the presenters and audience. It is generally quite intuitive to use.

Cons

Overall, I find no cons with this software. However, I feel that it is missing one minor feature that can be quite helpful. It would be nice to extend the screen sharing feature to allow multiple users to share their screens simultaneously.

Review Source

Pawan S.  
Sr. Clinical Report Development Specialist  
Biotechnology  
Used the software for: 2+ years

### "Good, but could be great."

February 22, 2019

4.0

Pros

Setting up meetings (either scheduled or ad-hoc) is quite easy and the features provided (such as muting all calls automatically) are nice.

Cons

Sometimes the features don't work as expected. For example, if more attendees join a meeting after the host has muted all lines, it seems that the new callers' lines are not muted automatically. This sometimes leads to multiple minutes of "Can everybody please mute their lines?" or something like that. It's very disruptive when the call has tens or even hundreds of attendees. Or maybe it's a training issue for the hosts. Not sure.

Review Source

Josh H.  
Senior Email Data Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "Effective communication tool"

September 6, 2018

4.0

Pros

It has a great functionality or add-in that allows it to work inside of my company's interoffice email which enables WebEx meetings to be added to meeting invites when the invitation is sent. A lot of my meetings are held with individuals working elsewhere so this is a great tool to have.

Cons

At times when trying to dial into meetings, I get an error saying that the meeting number is not valid. When I get this message, sometimes I can get into the meeting by reconnecting while other times I can't. Makes it frustrating at times not knowing if it will function correctly or not.

Review Source

VR

Verified Reviewer  
Public Safety GIS - Training and Customer Support Coordinator  
Civil Engineering  
Used the software for: 2+ years

### "WebEx Daily"

December 5, 2018

5.0

Pros

We use WebEx almost daily to meet with our customers in addition to our internal coworkers. I find it simple and easy to use and the functionality is perfect for what we need on our team. I like the options to connect via audio in various fashions and the screen sharing/video sharing options are a life savers for our job . I've never really had any issues with the software and hope to continue using it.

Cons

No complaints about WebEx other than a day we had a hard time connecting, not sure if it was our local server or a WebEx issue - however it was resolved within 24 hours.

Review Source

VR

Verified Reviewer  
R&D Engineer  
Automotive  
Used the software for: 2+ years

### "Best Meetig Tool That I Have Ever Used!"

October 8, 2019

5.0

You should use outlook integrated api. Because you can create a webex meeting from outlook interface. It is an advantage for time saving.

Pros

The efficient annotation tools are so practical to explain & clarify to the huge teams. The "mute all" hosting option is so useful to manage large scaled teams during the meeting.

Cons

Sometimes webex is so slow with Java. It could be problematic to re-attend the meeting especially when I am the host. It is an unlovely usage case for multi-national teams. Other problematic point is "Ask to control" option. In new version it's hidden somewhere and you couldn't find easily.

Review Source

VR

Verified Reviewer  
Software Quality Engineer  
Computer Software  
Used the software for: 1-2 years

### "Video Conferencing with Cisco Webex"

October 9, 2019

5.0

Cisco webex has been a lifesaver when it comes to screen sharing and scheduling quick chats with teammates for sudden work related matters.

Pros

Webex meetings are very convenient when you want to schedule a meeting with your team who are in different territories and can not therefore physically attend the meeting in a meeting room. Meeting room in Cisco webex will allow you to share video, audio and even screen sharing of your personal computer. It works in multiple platforms such as Windows, Mac and even Linux. All professionals can integrate their meeting inputs for a video conferencing meeting through Cisco Webex.

Cons

Sometimes browser versions and upgrade of Cisco webex does not go hand in hand. Suddenly screensharing might not function right after a update. They quickly arrange fixing to cater all users of Mac, Windows and Linux.

Switched from

[Slack](https://www.capterra.com/p/135003/Slack/)

Can schedule meetings early than just taking a slack group video call

Review Source

KB

Kıvanç B.  
Senior Vehicle Architecture Engineer  
Automotive  
Used the software for: 2+ years

### "Generally OK for all use cases"

September 20, 2021

4.0

I am usually happy with what Webex offers.

Pros

Annotation feature in Webex meetings perfect for some basic drawings during meetings and saves time for everyone.

Cons

Outlook integration and attending meetings may take less time.

Review Source

VR

Verified Reviewer  
Production Support  
Banking  
Used the software for: 2+ years

### "it's good but not recommended"

December 20, 2021

3.0

Pros

easy to pick up because getting used to it, runs smooth no frozen comparing to Skype meeting when sharing screen.

Cons

nothing impressed comparing to Zoom, need more features.

Review Source

VR

Verified Reviewer  
Senior Pega Developer  
Computer Software  
Used the software for: 2+ years

### "Very useful meetings tool"

July 30, 2022

5.0

Pros

Its video quality is really good and it can be easily intergrated in Google or Microsoft outlook mails.

Cons

Zoom feature is not working very well in the app.

Review Source

VC

Valerio C.  
IT Specialist  
Construction  
Used the software for: 1-2 years

### "It solved many of my smart working problems"

July 28, 2021

5.0

Pros

Webex allows you to make high-quality video calls, easily switch to screen sharing and take control of a user's screen, to support users or attend meetings is really great. It also allows you to choose whether to share the whole screen or a specific application, in this way privacy is ensured.

Cons

Unfortunately, in my opinion some features are not explained in a user friendly way: for example, I often find it hard to explain to a user how to share the screen.

Review Source

MH

Mina H.  
Revuewer  
Computer & Network Security  
Used the software for: 6-12 months

### "Webex meet one of the most famous online meeting apps"

February 17, 2022

5.0

Pros

The application is easy to use it contains several features which works in a good way

Cons

The application may contain some defects when operating on weak devices

Review Source

MV

Max V.  
Manager & Sr. Engineer, Technology Operations  
Financial Services  
Used the software for: 1-2 years

### "Cisco Webex (Great product with some issues)"

June 1, 2019

4.0

For audio and video conference, I believe Webex is one of the best solutions. The moment you need to start doing screen share and other things, that is where Webex drops the ball. Too many issues to deal with. We have brought this to Cisco but they can only troubleshoot when the problem happens (which is normally when we are in a meeting). We cannot stop a meeting to call cisco to troubleshoot. And when we run some test with them, we cannot reproduce the errors.

Pros

When it works (which is 80-90% of the times), it is very solid. We do audio and video conference with Webex with our different offices, and we don't normally have issues with the quality.

Cons

Problems. 1) Sometimes the webex plugin for browsers do not work well. Specially when you need to present. Firefox plugin is broken. 2) Sometimes, you dial and seem to get through the meeting, but the meeting shows as not started, so as a meeting owner you need to hang up and dial back to try to restart the meeting. 3) Sometimes, you want to login to your Webex portal to make a meeting from there, and it will not log you in, but won't show any error. 4) Sometimes, when sharing screen and you want to pass control to another participant, they will be able to move the mouse, but they will be unable to click or type on your screen.

Alternatives considered

[GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)[GoTo Webinar](https://www.capterra.com/p/163335/GoToWebinar/)

Reason for choosing Webex Suite

Because it integrated very well with our Cisco phones and with Jabber.

Review Source

MG

Mark G.  
RN  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Remote meetings in Todays work world."

July 19, 2022

5.0

Again provides real time meetings and communications.

Pros

I like that is provides real time communication. As if it were a regular in person meeting.

Cons

I have not experienced any negatives with this software, if you have poor internet connection it can effect connectivity but this is not an issue with this software.

Alternatives considered

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

Reason for choosing Webex Suite

Most widely used in the company

Review Source

VR

Verified Reviewer  
VP  
Computer Software  
Used the software for: 2+ years

### "Decent tool for web conferencing and screen sharing"

May 20, 2022

4.0

Pros

We've been using WebEx for nearly a decade and it does the job. The interface is friendly, we can host meetings relatively quickly with large number of users. You can host unlimited number of meetings and store the recordings on the server.

Cons

During pandemic I've started using other software and I could see that while WebEx does the job, others have moved forward with ease of use, features and functionality. One thing that I struggled with WebEx of late is the loading time and occasional crashes. It has become less reliable and I started switching to other tools for critical meetings.

Review Source

NO

Nick O.  
Director of School Leadership  
Education Management  
Used the software for: Less than 6 months

### "Ditch the Paper Conference Guide...There's an App for That!"

November 29, 2022

5.0

I do not think we will ever hold an in-person conference again without this app!

Pros

The ability to update the agenda in real-time and push notifications to our attendees made this our best in-person conference yet.

Cons

It was a little clunky on some Android devices and it would've been great to capture custom fields via the mobile app so we could've used that for registration.

Alternatives considered

[Guidebook](https://www.capterra.com/p/144023/Guidebook/)[EventMobi](https://www.capterra.com/p/122146/EventMobi/)

Reason for choosing Webex Suite

We liked the Google sign-on option and the customization provided at the app-level.

Review Source

YT

Yidier T.  
Autonomo  
Sports  
Used the software for: 1-2 years

### "Webex, para todos."

January 22, 2023

5.0

Muy buena, he podido aprovechar cada utilidad del producto en mis reuniones y videoconferencias.

Pros

Poder compartir mis documentos y archivos en tiempo real mediante la pantalla compartida. Es un programa interactivo para una gran comunidad al mismo tiempo en tiempo real.

Cons

Para mi todo esta bien diseñado, no creo que le falte nada al programa.

Review Source

VR

Verified Reviewer  
Product Manager  
Warehousing  
Used the software for: 2+ years

### "As far as online meeting places go, WebEx is middle-of-the-road"

January 15, 2019

4.0

I use WebEx because it's what my company has selected for their corporate meeting system. It works OK and isn't much better nor much worse than competing products.

Pros

\-Somewhat reliable in terms of meeting scheduling and ability to get participants to dial in -Dedicated phone line for each account -Screen Sharing is reliable -Performance is good with a high # of participants

Cons

\-Very difficult to change certain account settings -Getting a real support person is nearly impossible -It takes far too many steps to schedule and send out a meeting invite -Client installation can be confusing for new participants

Review Source

SS

Sampath S.  
ICT Executive  
Apparel & Fashion  
Used the software for: 1-2 years

### "Webex is a multifunctional tool "

November 5, 2021

5.0

I'm using application many years for my training and office work. Lot of issues i have resolved because of Webex.

Pros

I like most video & Audio quality its actually clear. Host can control entire meeting activity by attending only authorized peoples. File transfer, recordings & whiteboard I'm using mainly when doing troubleshooting works. This has noise cancellation feature which others don't have.

Cons

Initial meeting setup is taking little time than expected.

Review Source

PB

Paramjeet B.  
PhD Scholar  
E-Learning  
Used the software for: 6-12 months

### "Enjoying the experience of Webex"

November 8, 2021

5.0

My overall experience with webex is excellent. It is more reliable and uniform in online meetings, conferences, webinars and calls. The user interface is impressive.

Pros

The most I liked about Webex is that it is very easy to use. Most meetings and conferences are easily scheduled on it. It is user friendly because all the feature that user required is on the main screen which makes the webex user friendly. I'm happy to say that my overall experience with webex is very nice.

Cons

Sometimes, the screen share option takes more time to upload.

Review Source

VR

Verified Reviewer  
Manager  
Computer Software  
Used the software for: Less than 6 months

### "Superb and amazing graphics"

April 19, 2022

4.0

Webex mananges my time to do other things. I can meet with various people for discussing without spending anything in transport to go for meeting in certain place

Pros

In my experience, the software brings two ends meet. Cost effective in use in amanner that i can make meetings even in my offices.

Cons

However, in my opinions, on mobilephone, the interface looks confusing because of small window.

Review Source

VR

Verified Reviewer  
Product Marketing Specialist  
Automotive  
Used the software for: 2+ years

### "Effective Meetings "

May 10, 2020

4.0

The webex give me possibility of scheduling regular or instant meeting with my colleague abroad. I effectively used the webex everywhere. So this result in communicating whenever you want.

Pros

This software has so basic features which you schedule a remote meeting, present a document, make audio discussion and even take some notes on whiteboard. If you would like to, you can ever record

Cons

The audio connection quality is not so good if you prefer connection via computer. This needs to be developed to improve software As addition to that, software is getting slower once more than 50 participants attend meeting.

Review Source

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