# Page 47 | Webex Suite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 47 - Is Webex Suite the right Meeting solution for you? Explore 7404 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/237272/Webex/reviews

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Webex Suite

4.4 (7404)

[View alternatives](https://www.capterra.com/p/237272/Webex/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 3rd, 2026

# Page 47 - Reviews of Webex Suite

## Showing most helpful reviews

Showing 1151-1175 of 7404 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

TG

Terri G.  
Freelance  
Accounting  
Used the software for: 1-2 years

### "Highly Recommend Webex"

April 4, 2022

5.0

Over all of the features offered in this software were great it was a perfect way to have meetings and classes live. Everyone could join easily and access all the features like the raise your hand emoji, If you had to leave the session you could easily come back. It was nice to be able to have breakout rooms when the group needed to be smaller. It also offers a chat option that helped ask questions without interrupting the host.

Pros

It was easy to get it open and join the group. The videos and recordings were awesome. The chat feature was a great way to ask questions during presentations. It was cool the way you could change your background.

Cons

On occasion it would freeze but this happened only once during many presentation.

Review Source

VR

Verified Reviewer  
student  
Computer Networking  
Used the software for: 2+ years

### "Be co-operate with your community easily and effectively"

October 11, 2019

5.0

In my case, It is so helpful to me to inform the ongoing project and explain them in a great manner for the other collaborative parties on time. Because of online meetups of this, it can be shown at the moment I want and I do not need to wait for the physical appearance to share my work and explaining at the moment.

Pros

Cisco Webex Meetings in the sense of the word is a good platform for the held meetings online. Actually this is very easy to have meetups online and the functions are so flexible rather than the other similar web applications. Therefore the usage is very effective indeed.

Cons

One of the most disliked things is that only the meeting holder is able to share the screen and discuss the materials and not everyone in the invited group is not in a position to co-operate equally, therefore it is better to have the option for screen sharing for anyone who needs to join for exchange their information

Review Source

BM

Bame M.  
healthcare assistant  
Hospital & Health Care  
Used the software for: 2+ years

### "Best App to talk business "

October 27, 2022

3.0

The app allows me to communicate well with my patients and employees which helps business to become easy and functionable.

Pros

I can hold meetings with my patients and employees anywhere at any appointed time.I can review meeting and discussion points I've missed by downloading them from the automatically downloaded transcripts.

Cons

The App is convenient only when I have good network.It is not supported in my other devices which hinders with my meeting appointments at times.

Switched from

[Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[Telegram](https://www.capterra.com/p/180347/Telegram/)[Viber](https://www.capterra.com/p/180348/Viber/)[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

The app is more convenient than others and I find it easy to use .

Review Source

Khothatso M.  
Freelancer  
E-Learning  
Used the software for: Less than 6 months

### "A great platform for Team Meetings"

August 9, 2022

4.0

Pros

Webex is a great app for team collaboration and communication. Video conferences are a breeze and it is easy to set up and use and you can customize it however you want. I really like the noise cancellation feature that it comes with to reduce background noise and enhance audio. this platform has really helped in enhancing team communication with my colleagues because it is inclusive so It doesn't matter where you are, you can get the same user experience as everyone. What I also like about it is that you have the option to use the web version and not install the app. I recommend it to anyone looking for an app where you can have team communication.

Cons

I don't have anything that I dislike about the app. It's great.

Review Source

VR

Verified Reviewer  
Senior Consultant  
Financial Services  
Used the software for: 2+ years

### "Better options available - caught in the old world"

February 4, 2021

3.0

Used to be great a decade back. Was well integrated with a lot of conference equipment. They probably stopped innovating on the product. As a result, we have something which has now much better alternatives like Zoom, Google Meets, even Skype business or equivalent.

Pros

Well integrated with Cisco products Cisco reliability - bulletproof Secured and Data protected Allows sharing of data and whiteboard

Cons

Very heavy on system - hogs resources No fancy backgrounds unlike Zoom/Google Meets Not free Resolution suffers and AV lags when too many participants

Review Source

Robbie B.  
Social Media Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "WebEx Review"

April 2, 2020

4.0

I use WebEx primarily to communicate with outside organizations in a professional context. I've never used it for personal applications but imagine I could if I wanted to.

Pros

I like that WebEx can integrate with other Cisco products as well as Outlook, resulting in increased efficiency in terms of patching together lines of communication and increasing visibility of communications between coworkers and organizations. I also tend to find that voice and video calling tend to maintain very high call quality, which isn't something I can always say about competitors

Cons

At times the software itself can be somewhat clunky -- it's obvious when using WebEx that it relies on a legacy infrastructure compared to some of its younger competitors. It's not always an issue but i've found over the years that once in a while it can be a generally frustrating tool to use for that reason.

Review Source

Yuvaraja K.  
Senior Software Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "A good meeting tool"

June 25, 2020

4.0

\->A strong web conference tool for any business organization ->Although there are other competitors Cisco meetings are always known for its security and privacy

Pros

\->Ability to have conference with multiple people ->Ability to connect to a conference even through a web-browser not necessary to install any client tools

Cons

\->When more people are in conference call there might be lot of echos when other person fails to put on mute ->Some time screen sharing feature freezes other parties can't view the screen sharing properly

Review Source

VR

Verified Reviewer  
Reliability Engineer  
Medical Devices  
Used the software for: 2+ years

### "Webex"

June 10, 2020

4.0

Remote meetings and daily setup meeting any time and any day

Pros

Schedule meeting, sharing screen and exchange comments between participants. Ease of use and add-on feature to outlook.

Cons

The new background feature is messy. sometime, it not possible to start meeting due to start issue/bug

Switched from

[Cisco Jabber](https://www.capterra.com/p/212050/Cisco-Jabber/)

Organization decision

Review Source

KW

Kelly W.  
Home health aide  
Hospital & Health Care  
Used the software for: 1-2 years

### "WebEx helps to connect everyone worldwide!"

February 3, 2022

5.0

Love it. It helps to keep everyone on the same page while not having to all be in one place. It allows you to have a safe space to share files.

Pros

I like that it is extremely convenient, private and accommodating to everyone that is making a meeting or joining in to a meeting.

Cons

Honestly, I can't think of anything that I don't like about the application. It helps me to stay in contact with anyone I need while in my own accommodations.

Review Source

Mohammad H.  
IT Systemkaufmann  
Computer & Network Security  
Used the software for: 1-2 years

### "Hilfreiche Software"

April 9, 2023

4.0

sehr gut zu empfehlen

Pros

Sehr hilfreich für die Fern Meetings und besonders enthält es viele tolle Funktionen

Cons

Das Aufzeichnung von die Sitzungen habe ich nicht probiert

Review Source

TJ

Thomas J.  
Consultant  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "Bon logiciel de visio"

December 13, 2023

4.0

WebEx est un outil fiable mais il n’est pas le meilleur sur le marché

Pros

WebEx est un outil qui fonctionne dans l’ensemble bien.

Cons

WebEx est un outil relativement cher et n’est pas le meilleur en terme de fonctionnalité

Review Source

FD

Felice D.  
Management Consultant  
Management Consulting  
Used the software for: 6-12 months

### "Ottimo software per la gestione di eventi e corsi online"

May 28, 2023

4.0

Pros

Per la nostra società di consulenza usiamo questo software per consentire le docenze online su corsi di formazione : è un software semplicissimo da installare, ottimo per la condivisione di documenti e slide.Lo consiglio!

Cons

Non trovo alcun particolare inconveniente

Review Source

Response from Cisco

December 17, 2023

Felice, thank you for sharing your feedback on Webex Events! We're happy to hear you've found our platform easy to implement and use, and that it's helped you deliver an excellent experience for your events and online courses. Thank you for choosing Webex Events. We look forward to continuing to serve all of your event needs!

Valeh S.  
Senior software developer  
Information Technology and Services  
Used the software for: 1-2 years

### "Shorten distances with WebEx Meeting Center"

August 3, 2018

4.0

WebEx Meeting Center is great choice for video conference meetings. Whether you are small or big sized company WebEx Meeting Center is essential tool for you. Our company is currently using it and we are very satisfied.

Pros

WebEx meeting Center is a platform where time and place doesn’t play important role. It doesn’t matter wherever you are if you have internet connection it means that you are at work. WebEx Meeting Center is a great video conference solution for every kind of businesses. Privacy is one of the main focal point for WebEx Meeting Center. Whatever you share through this platform is secured by end-to-end encryption. For me the best side of WebEx Meeting Center is compatibility with any device. I am mostly travelling due to my work and mobile version of WebEx Meeting Center keeps me connected with my colleagues. There is also recording option which is life saving feature. If you missed any meeting you can watch it later and take the keynotes. Screen share option is also great feature of WebEx Meeting Center to show your work to your team member and collaborate with them.

Cons

While using WebEx Meeting Center on mobile device it freezed for 2-3 seconds when I sent file and made conference call at the same time. I repeated it with high speed internet connection but the problem still persisted. It is not big problem and hope will be fixed on new updates.

Review Source

eA

emilie A.  
gérante  
Professional Training & Coaching  
Used the software for: 2+ years

### "Webex pour un usage professionnel "

October 17, 2022

4.0

Lorsque je mets en place des réunions avec d'âtres pays que la France, ce logiciel est plus apprécié car plus déployé qu'en France

Pros

Sa prise en main rapide et les fonctionnalités de bases font le job. C'est un outil déployé dans d'autres pays que la France et avec ces clients je ne peux m'en passer.

Cons

Le fait de devoir télécharger un logiciel ou l'application alors que d'autres ne le nécessite pas

Alternatives considered

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)

Reason for choosing Webex Suite

Ayant des clients en Suisse, ceux-ci utilisent davantage Webex.

Review Source

Phani Venkata Sai B.  
Senior virtualization engineer  
Computer & Network Security  
Used the software for: 2+ years

### "Webex-Meet anywhere anytime from any device"

December 13, 2019

5.0

its a very good experience working with webex and i would recommend using webex to others as well.

Pros

Cisco webex is one of the stable online meeting software's i have used so far in comparison to BT meetme and Zoom meetings. Call back feature, audio quality and screen share facility helps our organization in scheduling and attending meetings online with out any hassles.

Cons

It hangs at times and frequent upgrades are the only points of concerns apart from that there is nothing which impacts the experience

Review Source

Norma Estela R.  
Content creator  
Broadcast Media  
Used the software for: 1-2 years

### "A good alternative but not well known"

October 27, 2021

4.0

I use it mainly for international congresses and seminars; it helps to take better control of the meetings. It has been very easy to use so far, and I have not had any problems when entering meetings; I would like it to be better known in other circles because I have found it very practical and it has many functions.

Pros

Scheduling meetings is easier than you might expect; there is the option to hand over or request control of the meeting to someone else in the room. Like other platforms, it allows us to record but it is the only one that allows you to download the meetings for later, in addition, all its tools are enhanced compared to other software.

Cons

The only problems I have had with the program have been due to connectivity errors specific to each computer and connection errors.

Review Source

VR

Verified Reviewer  
IT Manager, Enterprise Web Hosting  
Information Technology and Services  
Used the software for: 2+ years

### "Great tool for colaboration"

January 31, 2019

4.0

Pros

Allows to setup video calls/meeting. Has the option to raise questions directly to the presenter or to everyone. UI is intuitive and I didn't encounter any bugs. Many companies are using it which makes it a great tool for communication.

Cons

The meeting organizer needs to have a good knowledge about the product. If he's not it might happen that some meeting would be setup with feature where people who join are not on "mute" by default. That does cause confusion during the calls.

Review Source

Colin M.  
Consultant  
Information Technology and Services  
Used the software for: 2+ years

### "Webex - Solid Video Conferencing that Works"

November 12, 2019

4.0

We generally use WebEx when it the product of choice for a client. So many corporates use it that Webex has to be in the toolbox. Looking forward to seeing the recently announced compatibility with Teams. The ability to mix Teams and Webex across the same meets will make life that little bit easier!

Pros

Has all the features you need for meetings and webinars. The thing that sets Webex apart from other products is its scalability. Try doing an all-hands webcast for over 1K people around the globe and you'll find lots of products that are fine for four or five people on a video meetup just can't cope.

Cons

Have seen some issues over the deliverability of email notifications and the back end interface and reporting is pretty dated. Minor gripes, really as the key thing for this kind of product is that it just works. Fancy reporting or 'insights' might be a useful extra, but not mission-critical.

Review Source

PT

Pavan T.  
Developer  
Information Technology and Services  
Used the software for: 2+ years

### "Great software for remote work"

February 3, 2022

5.0

Highly recommend and will continue to use!

Pros

This software has made working remotely so easy, allowing for large teams to collaborate together.

Cons

Sometimes the video can lag when someone starts sharing but it’s a rare issue.

Review Source

CC

Charles C.  
Sr Analytics Consultant  
Banking  
Used the software for: 2+ years

### "Webex not user friebdly"

October 18, 2022

3.0

Pros

Strong encryption allows us to share sensible data

Cons

Very difficult to navigate among its many features, outdated design

Review Source

Kamal G.  
Software Engineer  
Telecommunications  
Used the software for: 1-2 years

### "A good product for remote team meetings."

March 9, 2020

4.0

I would say this is overall an amazing product to take care of long bridge calls for remote meetings.

Pros

WebEx meeting has a lot of amazing features like quick recording of the sessions and other chat capabilities of the package.

Cons

WebEx installed product sometimes does not connect easily with the meetings setup and also the configuration of audio does not get synched with the system audio. But this gets resolved easily once we put some restarts of the application.

Review Source

tR

tomia R.  
Helpdesk Analyst  
Financial Services  
Used the software for: 2+ years

### "WE LOVE WEBEX!!"

December 25, 2025

5.0

Pros

I absolutely love web ex for all my meetings.All my video conferences, it does everything perfectly and it is so easy to use.That's the best part.

Cons

I don't really have any complaints about it because i've used it for a couple of years now and it's always done exactly what it is supposed to do

Review Source

Swarnabh S.  
Engineer  
Civil Engineering  
Used the software for: 1-2 years

### "Review for Webex"

March 27, 2022

5.0

Pros

1\. Its interface is simple and user-friendly. 2. Sharing of files, applications and documents is easy on Webex. 3. It also provides easy sharing of desktops.

Cons

1\. It cannot be easily integrated with chrome, firefox or any other fancy browsers as the default browser for Webex is Internet Explorer. 2. Audio connection faces issues sometimes. 3. Video quality is not good when the internet speed is less.

Review Source

VR

Verified Reviewer  
Account Executive  
Computer Software  
Used the software for: 2+ years

### "One of the Finest Video Conferencing App"

September 20, 2020

4.0

Specially in this pandemic time, we have conduct a lot of webinars and this app helped us in successful execution.

Pros

Cisco Webex is really helpful for VC calls. With Webex, you can connect with prospects, customers, internal team members easily. You are just a few clicks away from the person. It eliminates the barrier in communication. The tool is available for Mac, Windows, iOS, Android, and other platforms. This tool has helped us creating Polls, Webinars, and other successful events. The tool gives your prospect and customer personalized look and feels by the domain and calendar invite

Cons

The tool requires high bandwidth Sometimes pop-up with technical challenges Video calls can be better

Alternatives considered

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

Review Source

VR

Verified Reviewer  
Head of IT Department  
Civil Engineering  
Used the software for: Less than 6 months

### "Proved and very easy to use communication system"

February 11, 2021

5.0

We are using this solution for years, but during the Covid-19 pandemic, we emphasized the usage of it, especially with other partners from the United States. It seems that in the US is more common for companies to use it, than in Europe. Nevertheless of its price, it is far the best teleconferencing system I've ever tried.

Pros

It is very easy to use. If you are using dedicated Cisco Webex Roomkit devices or Cisco Webex Boards, it is surprisingly convenient and user friendly. With Webex boards, you can draw in multiple screens, the autofocus of the speaker in large rooms works flawlessly. There are some other technical advantages, too: - it can work with surprisingly low bandwidth links, even with EDGE (2G) mobile phone Internet connections. Video and Audio compression are working surprisingly good - it became "de facto" standard when we are speaking of complex teleconferencing meetings (of course, if you have additional hardware). On regular mobile or PC clients, it is a pretty much same software as others.

Cons

It has a really complex licensing model, and it is not affordable at all. Whenever we want to do some upgrades, we need to consult some of Cisco Certified specialists (they have that CCxx), and it is not easy to understand from the point of regular user.

Reason for choosing Webex Suite

We had to because most of our partner companies from the United States are using it. When we are having meetings with other companies in Europe, we do not use it as extensively as we do when we are having online meetings with US companies.

Review Source

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