# Page 5 | Webex Suite Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is Webex Suite the right Meeting solution for you? Explore 7401 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/237272/Webex/reviews --- Webex Suite 4.4 (7401) [View alternatives](https://www.capterra.com/p/237272/Webex/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 5 - Reviews of Webex Suite ## Showing most helpful reviews Showing 101-125 of 7401 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AC Ashley C. Commercial Advisor Oil & Energy Used the software for: 2+ years ### "Functional but not the most intuitive platform" January 10, 2025 4.0 Functional but requires significant employee training Pros You can start the meeting before the host joins, which is helpful if the host is running late. Cons Often experienced technical issues when people who are not used to the software try to join meetings Review Source MN Mihail N. Service Engineering Computer Networking Used the software for: 2+ years ### "One of the best video calling programs." December 11, 2024 5.0 I have been using this program for 5 years now and I am amazed by its capabilities. Pros One of the best video calling programs. It works so well on both computer and phone. Cons There is no such thing, everything is done conveniently and qualitatively. It is so simple and anyone can handle the program Review Source VR Verified Reviewer Account Manager Information Technology and Services Used the software for: 1-2 years ### "Best tool for Virtual Workplace !!" October 27, 2024 5.0 I love the noise removal feature. It enhances your voice and my experience with the overall performance has been excellent so far. I have not faced any glitches in the product. Pros It allows me to connect, communicate, and collaborate in real-time with people inside and outside the organization. Cons I love the product so no cons yet. I am sure there are regular updates Review Source CG Corentin G. Sales administration Textiles Used the software for: 6-12 months ### "Webex is a good software" April 8, 2025 4.0 Good experience its really easy to handke from our team Pros Easy to handke. Fast reply from the customer service Cons Some bugs that are recurrent but the customer service is reactive Review Source Keyur P. Supply chain executive Retail Used the software for: 1-2 years ### "Webex Meetings- Pioneer e-Meet" September 29, 2024 4.0 As a manager I need to share thoughts, Ideas and take feedback from my peers while discussing with them .Webex is best medium for me to connect with my peers who are physically not available in office. Pros When opportunity comes one need to grab like Webex which was became popular in covid time where organization uses this as meeting platform for employees. Cons Although it was started earlier but some features were missing like presentation control, effective background, central control over mice and video for presenter. Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) At that time there was limitations in teams which was fullfilled by webex very effective manner that's why my organization shift from teams to webex Review Source VR Verified Reviewer IT Support Analyst Retail Used the software for: 2+ years ### "WebEx sets the standard for meeting software" September 20, 2024 5.0 I love WebEx. It would be my choice for meeting software. Easy for end users to participate in meetings. Pros I loved WebEx. I would have to host meetings with people from as many as three or four different organizations (clients, vendors, partners, etc.) and WebEx made it super easy for all the invitees to join from wherever they were. Cons Although it was ideal when everyone had the computer app installed, on occasion, some users would have to join via browser window, but that only took a few moments to resolve itself. Review Source OK Omar K. Sales administrator Apparel & Fashion Used the software for: 6-12 months ### "Webex Rocks!!" December 5, 2024 5.0 Great interaction and experience on this platform, easy to use and navigate to your chats and channels. Pros Amazing platform to collaborate with your peers and colleagues. Simple, convenient and organized layout. Cons Search function can be more advanced and connecting with all channels. Review Source SS Sahil S. Assessment Engineer E-Learning Used the software for: 2+ years ### "Webex Cisco " October 31, 2024 5.0 Pros I loved how easy to use is there UI. I have been using it primarily for communication but its been fantastic. Cons Sometimes, it becomes a bit cluttered when you have many people in the group chats. You do not have option to view the group clearly Review Source OM Oscar M. Senior Commissions Data Analyst Information Technology and Services Used the software for: 2+ years ### "Webex a tool any company must use. " September 3, 2024 5.0 the webex suite is really good, it has many instances to use for collaboration and in the enterprise level has a lot to offer, specially for really complex organizations. with different geographical locations. Pros I like that the tools enable us to perform many actions in an efficient way, the Webex space for meetings, calls integrated with outlook calendar makes everything more organized, the details on the events platform of Webex where you can print tickets or use it as a Streaming platform for webinars is awesome. Cons I think the trainings in their WebEx training website should be more didactic, and that the test should be aligned with the content trained. Review Source FS Fabio S. AV Technician Information Technology and Services Used the software for: 6-12 months ### "Webex suite works!" November 25, 2024 5.0 Very easy to set up meetings and connects big workplaces together in one place with chat, telephone or video conference calls. Pros Webex suite capabilities integrates very well with third party ptz cameras. Cons I would like to see more personal customization template features. Review Source RP Russo P. Procurement Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Great Collaboration Features With Webex Suite" October 8, 2024 5.0 Pros From collaboration to enhancing productivity, Webex Suite has been amazing. Allows personalization and comes at a manageable cost. Cons I have had zero problems using Webex Suite. Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[Slack](https://www.capterra.com/p/135003/Slack/)[Adobe Connect](https://www.capterra.com/p/203963/Adobe-Connect/)[GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/) With Webex Suite, we have better features and the tool is user friendly while it comes an affordable cost. Review Source DH David H. Transportation Planner Program Development Used the software for: 2+ years ### "David Review " January 9, 2025 5.0 Monthly. Workshops, trainings, meetings. Pros The ability to release a survey after a meeting. Cons It took some time to learn all the nuances, but it's a good product. Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Agency preference. There are somethings that are easier to do. Review Source VJ Vishal J. Senior executive Consumer Services Used the software for: 1-2 years ### "Webex review" November 7, 2024 5.0 Pros its comprehensive range of collaboration tools, making it a powerful choice for teams needing seamless communication. Cons Webex has limited access and high subscription Review Source GM Greg M. AV Technician Telecommunications Used the software for: 1-2 years ### "Great Overall Experience " November 11, 2024 5.0 Overall great expericence for quick team chats, scheduled and ad-hoc meetings Pros Ease of use, the interface is intuitive and and API integrations can be incredibly powerful Cons Sometimes upon system boot the program takes long to load Review Source dP diego P. ict manager Consumer Goods Used the software for: 1-2 years ### "a smart room chat" March 12, 2025 4.0 Pros it's a fast and smart way to communicate, i like the dedicated room, sometimes i go to my colleague's room to chat or call Cons maybe a little expensive, there are more reliable and cheaper solution Alternatives considered [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Reason for choosing Webex Suite the service provider use this product, so i need to use it too Review Source CA Christine A. Project Manager Construction Used the software for: 1-2 years ### "Keeps the work going smoothly by remote collaboration." October 24, 2024 5.0 Wondrous for remote working through video conference call,remote meetings and successful presentation. Pros Fosters productivity by remote collaboration by video conference calls and online meetings. Cons Convenient with project team communication and got no complaints Review Source AM Ahmed M. Human Resources Manager Import and Export Used the software for: 1-2 years ### "Webex Suite Has Excellent Features and Capabilities" September 9, 2024 5.0 My overall experience with Webex Suite is incredible. It has been an easy to use tool. Pros This is an impressive and easy to use solution that boosts unified communications. I like the powerful capabilities of Webex Suite. Webex Suite enhances collaboration at our workplace. Cons I have zero dislikes for Webex Suite. Webex Suite makes collaboration and communications easier for us. Switched from [Class for Web](https://www.capterra.com/p/141222/Blackboard-Collaborate/)[Unified Meeting](https://www.capterra.com/p/128890/Unified-Meeting/)[Tandem Virtual Collaboration](https://www.capterra.com/p/249000/Tandom/)[IR Collaborate](https://www.capterra.com/p/6461/IR-COLLABORATE/) Webex Suiteis more reliable and easier to use. Review Source VR Verified Reviewer Marketer and Designer Design Used the software for: Less than 6 months ### "Collaborating tools that you need in one place" February 12, 2025 5.0 With my experience if you are looking tools for collaboration then, try webex suite with all the collaborating tools that I need in one place, such as you can make calling, easy to schedule meetings and send messages to the users, quickly create polling, easy to conduct webinars, you can make events, use digital whiteboarding and quickly record, share ideas and engage with video messaging. Pros It helps me with all the collaboration tools that I need in one place, such as make calling, schedule meetings and send messages, create polling, conduct webinars, make events, digital whiteboarding and easy to record, share ideas and engage with video messaging. Cons So, far good with the free version of the Webex Suite. Review Source VC Valentina C. instructional designer E-Learning Used the software for: 2+ years ### "Simple and effective tool" January 16, 2025 4.0 I started using this application as working partners from the educational world are more familiar with this system. I appreciate the “few but good” tools and the ability to share material and messages even when not on call Pros Straightforward and immediately understandable interface even in the first uses Cons I occasionally had problems sharing content and experienced slowness in chatting Review Source RT Rebekah T. Pharmacist Hospital & Health Care Used the software for: 1-2 years ### "Webex - look elsewhere for meeting needs" September 27, 2024 2.0 My employer uses this method for all virtual meetings, but I would rather utilize other platforms. The interface also requires lots of clicks to to find the task you are trying to complete. Pros The convenience to use Webex messenger, video, and calls. Cons It is not user-friendly and during Webex meetings, it makes a weird and annoying sound when participants enter the room. Review Source PV Prashant V. System Network Administrator Judiciary Used the software for: 6-12 months ### "Great for collaboration, but has a learning curve." November 25, 2024 5.0 The scheduling and meeting management features are very helpful, especially for large teams but some extra features make system bloated for basic user Pros Love how seamless videos and audio quality is during meeting. Integration with other tools, and the ability to schedule and manage meetings directly is superb Cons a bit overwhelming, takes time to navigate all of the features Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) The team was searching for better options. Review Source KL Karen L. Business Intelligence Financial Services Used the software for: 2+ years ### "Great for training" January 20, 2025 5.0 We use it for conducting webinars and training audiences nationwide. it's good for small groups of 5-10 and also works well with larger groups of several hundred. It's pretty easy to control while you're speaking but sometimes we use one person to control the lines and Q&A and another person to present. Pros Very easy to use and great features for controlling large crowds in webinars Cons The customer service and training wasn't the best, but once we figured out how to use it we were pretty good on our own. Review Source JRD José Rubens D. Owner Religious Institutions Used the software for: 2+ years ### "Web Suite is complete" September 30, 2024 5.0 This product is robust, and I never had an issue using it. Pros This product is quite easy to use and perfect for meeting rooms. The net traffic is good to use in transit. Cons Especially, I use and like to make meetings and remote support. Review Source AK Ashfak K. Senior executive Accounting Used the software for: 6-12 months ### "WebEx suite" November 4, 2024 5.0 Pros security and privacy is a significant plus, providing users with confidence that their data is protected. Cons the complexity of the interface can be overwhelming for new users, making it challenging to navigate and utilize all the tools effectively. Review Source SG Shauntel G. Operations Coordinator Hospital & Health Care Used the software for: 1-2 years ### "good product" May 13, 2025 4.0 pretty good product when you can get all the software to work together Pros its a good program with good quality graphics and options Cons find it difficult to link external camera/mic when using it unlike some other products Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.