# Page 51 | Webex Suite Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 51 - Is Webex Suite the right Meeting solution for you? Explore 7404 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/237272/Webex/reviews --- Webex Suite 4.4 (7404) [View alternatives](https://www.capterra.com/p/237272/Webex/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 51 - Reviews of Webex Suite ## Showing most helpful reviews Showing 1251-1275 of 7404 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KPC Karan Pal C. Executive Education Management Used the software for: 2+ years ### "One of the best softwares for online meeting and web conferencing" June 27, 2022 4.0 Pros The interface looks easy and beautiful. The software is pretty good in comparison to other options though it could be made better when it comes to intuitive UI and collaboration. Cons The UI feels a bit complex to use in comparison to other alternatives. Review Source GA Gihan A. Consultant Information Services Used the software for: 2+ years ### "web conferencing and videoconferencing - Cisco Webex" May 22, 2021 5.0 Excellent and super exciting software for the conference. Time effective, cost-effective no traveling hassle, and value for money. It shows the professionalism of the development team since they have covered every aspect of the user while doing the development. Pros Wonderful software introduced by WebEx and subsequently taken over by Cisco Systems. Superb software for web conferencing and videoconferencing. Further, we can pass the system controller to a host in different locations, share screens, Hosting conference calls, using for file developments and so many works to do. easy use and very cost-effective. Highly recommended to all the users. Cons The limitation of the meeting hosts at a single time must be reviewed. Other than that the functionality is really exciting. The session expiration also must be reviewed and there should be a good effective process must be implemented. Review Source NK Norbert K. Functional Analyst Information Technology and Services Used the software for: 2+ years ### "Very useful tool, I recommend it to all my friends" May 30, 2022 5.0 Do what I need, works like a charm, using it is a pleasure Pros I like that Webex is very easy to use. Configure Your video and sound settings at the begining (very intuitive!) and from now on You are ready to go! If You want to record the meeting - no problem. You want to share something with others? Say no more, all these funcionalities are easy to use Cons I don't thing there is something Webex can improve. From my perspective Webex works as expected, all functionalities that I use are very intuitive and easy to find and run. I simply enjoy using it! Review Source Nick A. District Staff Development Coordinator Used the software for: 1-2 years ### "Useful Video Conference Tool" March 10, 2018 4.0 I needed to use this program for a few webinars I was interested in joining or when I need technical assistance with a few platforms we use in our school district. So it enabled me to take part in these things. If I didn't have it I wouldn't have been able to join. Pros Covers the basics of what you need and expect with a video conferencing tool. A lot of companies use Cisco Webex for webinars or when you need to speak to a client or need technical assistance. I like that they offer a Google Chrome extension. This adds a level of simplicity to using the program and getting it started. Everything else is pretty standard as far as features and functionality. Cons Not much else to it unless your willing to pay and subscribe to their services. Kind of an all or nothing platform. If you need more data, analytics, and logistics you're going to need to pay for the premium version. Also, JAVA is sort of an outdated way to host meetings/conferences. Coupled with tools such as Appear.in and Google Hangouts, note quite sure the advantages here. Review Source MH Macy H. Administrative Manager Religious Institutions Used the software for: Less than 6 months ### "Easy to Use" July 28, 2024 5.0 Pros Easy to Use product that supports multiple people joining on calls Cons Could use more features and compatibility Review Source VR Verified Reviewer ASSOCIATE CONSULTANT Management Consulting Used the software for: 2+ years ### "Great platform for effective collaboration within teams" February 1, 2021 5.0 An excellent platform that enabled our team to collaborate anywhere and at anytime without any hassle. Pros Easy to use. Does not require any prior training. Abundance of add-on features. Cons It is slightly slow. Did not evolve as much as its competitor. Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Zoom is not that secure Review Source himanshu G. Cloud Administrator Information Technology and Services Used the software for: 2+ years ### "Highly secure and available as a open source with lots of features.." October 13, 2022 5.0 My overall experience is good with this application including the fact that it required good internet speed to perform better Pros We can communicate with high security and can accessed by a unique codes! Cons It is very heavy and asp consuming application which makes our system slower Review Source RM Rebekah M. Insurance Agent Insurance Used the software for: 1-2 years ### "No better way to deploy tech support" December 22, 2020 5.0 Skype and Zoom have monopolized a lot of the solutions that Cisco Webex neatly includes, but I believe Cisco Webex to be far and away their superior in true screen-sharing (rather than just presenting it projector-style). Use it for tasks like tech support with companies who you would otherwise contact on the telephone, and you will find the task much, much less frustrating. Pros The product is straightforward in use and not difficult to learn; plus, it is so quickly accessible from a cold start. That combined with the comprehensive screen-sharing feature makes it absolutely perfect to perform tech support. In my position at an advertising agency, we used this software nearly every time we had to use a particular, very touchy, media planning tool. We would pop open this software, accept access to our computers from the tech support we called, and get everything fixed within mere minutes. That was a godsend, let me tell you. Cons While I found it straightforward to use, not all may (I say this as a younger professional who pleasantly surprised a long-term user in tech support, who was used to clients taking longer to follow their instructions). The other little con I found was a lack of some integration, although I may have simply missed opportunities that exist; while the program opened quickly and was always ready, I found myself searching through my computer for it on more than one occasion due to lack of app integration or with browsers. Review Source Evelyn B. UX researcher Information Technology and Services Used the software for: 2+ years ### "Not the easiest tool " August 30, 2020 2.0 Overall, the tool is too difficult. I do not like using it but I have to for work. Pros Once you learn the tool, using it is not too difficult. Sharing your screen on WebEx is easier than on competitors tools. Cons WebEx is a tough application to use. Sometimes it will not allow you into the meeting. When it does let you into the meeting, you will not be able to hear or speak. Passing host control is very difficult. As is giving someone control of your screen. Review Source Will G. Client Success Director Computer Software Used the software for: 2+ years ### "Web Ex is intuitive meeting software with some awesome features for accountability." January 30, 2019 4.0 I use Cisco WebEx currently with clients that are unable to use RingCentral due to IT requirements. I think the tool makes non-power users feel comfortable quite quickly...something that others like Skype for Business seem to lack. Pros I love that WebEx makes it easy to share screens, remote control other users screens and run your meeting. Particularly, the fact that you can see it others are paying attention is very useful. The annotation tools are straightforward and I think in general the tool works quite well. Cons I find that on slow connections, the tool is not always as reliable as others in its sphere (GoToMeeting, RingCentral). I also feel that the breakout sessions and stuff are too complex...but that is more so because i don't have those large type of meetings. I find it complex with other tools as well (RingCentral). Review Source VR Verified Reviewer Web Developer Insurance Used the software for: 6-12 months ### "WebEx is a breeze to get setup and start a meeting" July 23, 2019 5.0 Overall WebEx is my goto for virtual meetings and I would recommend it to anyone wanting a clean professional virtual meeting tool. Pros WebEx is easy to setup and use for a meeting, the features are all there for recording, messaging, calling in, configuring video/audio, sharing your screen, etc. Probably most worth noting is that compared to some other big names in this particular industry WebEx is among some of the more affordable options which really helps drive me to making it the option for me. Being a Cisco product, WebEx also has superb Enterprise integrations which are super handy. Cons I could see WebEx being a bit confusing to use as a new user. It is also not entirely clear how to record a meeting, especially if you don't have the Desktop software up and running. Review Source SP Stelios P. Multimedia Student Design Used the software for: 2+ years ### "Online Learning Platform provider " May 23, 2021 5.0 Using Webex for professional was happy to learn and experiment. Thought for personal and educational use it needs some improvement regarding the recordings viewing. Pros Webex is constantly improving by adding new features, currently satisfied with the new UI of Webex meetings, appreciate the emoji feedback on-board feature, hand-talk request, camera talk priority, sent private chats and communication overall is create. The host has great tools for collaborating and interactive sessions. Cons with huge class, participations slows down(depends on your internet connection) on normal Webex platform previewing the recording doesn't have forward or fast-forward options sadly, or it will be good to have an onboard screenshot option if it is legal and approved by the host. Reason for choosing Webex Suite It was recommended and default option through University (regarding personal use) Review Source VR Verified Reviewer Sr. PSE Information Technology and Services Used the software for: 2+ years ### "The world of remote meetings is indespensible - its a must to have in most organizations" June 15, 2021 5.0 This Webex tool works nothing to complain about, it does exactly what remote users, sales, collaboration should do Pros Simple to use, works in all good ways - there were several editions of this solution that wasn't stable but it works and does what it says it should do Cons Stability is the latest release - freezing or stalled session - that's the only downside i could think of, now several vendors caught up to Webex - Zoom, GotoMeeting, etc... several alternatives Review Source VR Verified Reviewer Graduate Assistant Higher Education Used the software for: 6-12 months ### "Cisco Webex - Meetings Managed" October 21, 2020 4.0 It is very handy software during the pandemic time. It can be used along with CANVAS portal while taking exams to withhold the academic integrity of the institution. Pros Screen sharing and ability to control the shared screen. As a Teacher's Assistant it helps me to guide the students on their CAD assignments by controlling their cursor to help them in their coursework. Screen recording allows to view the lectures any time. Cons Some functionalities doesn't seem to work when using screen recording and screen sharing at the same time. Alternatives considered [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Reason for choosing Webex Suite Used by people in all stages of the organisation. Review Source NH Natasha H. ISO Auditor Cosmetics Used the software for: 2+ years ### "Webex always there for business meetings" April 26, 2022 5.0 Even though its a bit expensive it make up for it for it by the greet meeting the clear pictures and the security system Pros Virtual meeting solution i loved how easy installation was didnt need ant tech support Cons The price is a bit high sometimes the videos will pause Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) because webex has a better interactive screen among other things Review Source VR Verified Reviewer Innovation Architect Venture Capital & Private Equity Used the software for: 2+ years ### "Clunky Web conferencing tool" October 13, 2022 3.0 Pros I liked the integration for Outlook and the screen sharing capability. Cons Sometimes a video conference would cause a full freeze of my computer and or the video quality. Review Source VR Verified Reviewer Software Engineer Computer Software Used the software for: 2+ years ### "Easy Meeting tools" February 6, 2019 4.0 Pros Very user friendly interface. Very easy to find any menu options. I use it almost everyday, few things that I really like recording is really handy, chatting while in the meeting with an individual or to everybody. List of participants and you can see who's talking at what time. There integration with outlook works great. Cons Sharing screen when in the meeting lags a lot. I heard from few of my colleagues and it happens to me as well. Review Source VK Vinay K. Senior Product Manager Information Technology and Services Used the software for: 2+ years ### "Difficult UX " July 7, 2021 3.0 Overall, the tool can be recommended for large-scale org level usage but, it's difficult to use compared to Zoom when you're working a group of external stakeholders. Pros Once the user is able to establish the connect on call, most features work fairly well and the software is on par similar competitors. Cons The UX for using the web version of the software needs more work and customer feedback. It's very difficult to identify the features and use the software if you don't have it installed on the system. Also, if you're unable to use the software and if you dial-in using your phone with the tool free number, you will not be able to speak with the users who are connected via the meeting bridge. Review Source LM Lee M. Program Coordinator Higher Education Used the software for: 1-2 years ### "CISCO WEBEX" September 29, 2020 4.0 I think Cisco Webex's picture and sound quality are terrific. Allowing the users to text while still watching the presentation is helpful, as is the cal-in feature. I like to do both - watch the presentation and call-in that way I can avoid the echo or reverberation when asking and answering questions. Pros We used to use Cisco Webex for our monthly meetings, but seemed to switch to in-person meetings. Then the pandemic hit and everyone was forced to work and meet virtually from home. This caused some of us to rethink how we could meet often and easily in a secure manner. After some of our less important school meetings held in a different web program were hacked/interrupted by non-invited attendees, we needed to find a more secure platform and Cisco Webex was chosen. I have been happy and felt that my participation in these weekly meetings is safe and secure. As an attendee and user, I have found it fairly simple to use and like the option of sharing slides while still seeing other participants faces/names. Cons Sometimes the echo from other participants can be loud and annoying, but I think that is really a user issue and so we just mute all users until it's time for questions and answers. The other option is to tell the user to turn down their speaker volume when they want to answer a question or ask a question so their own voice on their speakers does not echo back at them. Review Source GK Gretchen K. Director of Planning & Engagement Higher Education Used the software for: 1-2 years ### "Socio has changed the way to run events" August 11, 2021 5.0 Ability to have our events where our staff/faculty are - we have campuses across the entire state of Indiana, and not all have the time to take away to travel to a meeting. The app allows us to provide a similar experience for those attending in person as those virtually. Cost- we are no longer spending dollars on printed material - all information operating to the event is in ONE place. Pros Socio is very user-friendly even if you don't have a lot of technology experience. Their knowledge base articles and support staff are extremely helpful. Cons There isn't really anything I like least - I feel comfortable asking if the app can do something or sug Reason for choosing Webex Suite Cost - local - support staff- customer service Review Source Response from Cisco August 20, 2021 Hey Gretchen! Thanks so much for your review. We love to hear that you had such a great experience using Socio. We appreciate all the work you put into your events and look forward to continuing to work with you. Sunil L. Operation Manager SAP Information Technology and Services Used the software for: 2+ years ### "Cisco Webex Teams is a great tool for communication" December 22, 2022 5.0 Overall great experience using this with my company. Pros The features are very good for conferencing and large audience for meeting Cons With low internet connectivity it does not work Review Source VR Verified Reviewer Product Marketing Specialist Computer Software Used the software for: 1-2 years ### "Webex - for the cost cutters" November 23, 2021 3.0 Frustratingly effective - enough to justify not getting a more expensive option. Pros Webex isn't particularly challenging to use, it has outdated UI compared to zoom or microsoft teams but it has a simplicity and classicness to it that I find older users understand easily and younger users can adapt to. Cons it isn't as feature or functionality rich at first glance as zoom or teams - you have to dig deeper or click several times to get to the same features. Review Source Pankaj M. Software Consultant Telecommunications Used the software for: 2+ years ### "Outstanding meeting experience" December 3, 2019 5.0 Overall it's outstanding meeting experience. I don't think any other meetings app can replace it in near future. Pros Webex has a pretty simple and friendly user interface. One of the best features I like is sharing a specific application if you do not want to share all your applications on screen. Cons I think that bandwith consumption is high. I've tried joining meetings from mobile network and I do not get the same webex experience when using broadband network. Review Source Scott M. Senior Technical Account Manager Computer & Network Security Used the software for: 2+ years ### "WebEx is a great collaboration tool" October 1, 2018 5.0 We use WebEx daily and recommend it to our customers. It is easy to use and is well integrated. Pros Ease of use, Integration to office and other Apps, the ability to schedule a meeting on the fly, or just start a meeting in your personal room. Cons Sometimes in Outlook, it when cancelling a meeting it has issues. We integrate in to our AD server and sometimes it is not smart enough to look for the right credentials. One last Con is pricing. On the pricy side Review Source cK chandni K. Manager Computer Software Used the software for: 1-2 years ### "Review about Webex Events (Formerly Socio)" December 4, 2022 5.0 good Pros We can add up to 1000 participants in Webex software, and most importantly we can even send the reminders through Webex even when the event starts.email invitee can be sent directly. Cons Once the meetings is started we cannot create pre-assigned breakout rooms because we have to then end the meeting and upload the csv file to create the breakout rooms. 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