# Page 53 | Webex Suite Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 53 - Is Webex Suite the right Meeting solution for you? Explore 7404 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/237272/Webex/reviews --- Webex Suite 4.4 (7404) [View alternatives](https://www.capterra.com/p/237272/Webex/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 53 - Reviews of Webex Suite ## Showing most helpful reviews Showing 1301-1325 of 7404 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Hemant N. SDET Financial Services Used the software for: 2+ years ### "Cisco webex uses" October 23, 2018 5.0 I am good to use this in my daily calls Pros 1\. Webex is very much beneficial in online conferencing, webinars, on line courses and trainings. 2. It provides various essential products like meeting center, training center, event center etc. 3. We can easily attend a lot of participants through it. Cons Some time I feel some network issue challenges due to which voice distorted. But this all due to network issue not the webex related. Review Source VR Verified Reviewer Cognos Developer Financial Services Used the software for: 2+ years ### "Superior tool for web conferencing " January 2, 2020 5.0 It helps to connect with the people across the organization, at domestic or international locations with ease, the mobile app is best so far to have remote meetings. Pros I like the ease and handling of this tool as it becomes critical sometimes to join back to back meetings, Webex seamlessly does all the work for you, just you have to say JOIN THE MEETING. Cons All features are useful in some way or the other, but the black board feature is somewhat not useful. Review Source RK Robert K. Travel Center General Manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "Great tool for any company" June 26, 2022 5.0 My overall experience has been great since the positive impact it has had on my business Pros I like how much more efficiently meetings and conferences go using this software Cons I haven't found a single thing for this software Review Source VT Victorien T. Gestion de Clientele Accounting Used the software for: 1-2 years ### "Bon logiciel" November 6, 2023 4.0 Pros Il me permet de gérer mes appels. Facile et rapide à utiliser. Cons Je prie les autorités d'améliorer sa sécurité. Review Source VR Verified Reviewer Senior Associate Acquisition Marketing, Strategy and Planning Oil & Energy Used the software for: 1-2 years ### "Cisco Webex Review" November 29, 2018 3.0 Overall I've had a neutral experience with Cisco Webex. I've used similar solutions that were much easier to use and had a more desirable user interface, but I've also used similar solutions that are much more difficult to use. Pros I like the screen share functionality. I find transferring controls and views seamless and easy to navigate. It definitely makes working with remote teams much more manageable. I rarely have connectivity or presentation issues which is great! Cons Sometimes users who call in aren't displayed correctly, sometime users are listed as twice for some reason. The user interface could be more pleasant. Review Source VR Verified Reviewer Product Development Engineer Automotive Used the software for: 2+ years ### "Overall Experience In General, Useful For Day To Day Discussions For Corporations" May 27, 2019 4.0 It's quite useful in general but there are some weak points. Pros We are using this application for our communication among worldwide offices and supplier. Sharing screen and connecting via several different devices (like as telephones, headsets etc.) is very easy. Cons Screen sharing may not be very efficient if internet speed is slot and creates lag. Links are not always working and whole connection can be shut off in important times Review Source RO Rachel O. Data Analyst Airlines/Aviation Used the software for: 1-2 years ### "Secure Video Solution" February 18, 2021 5.0 Webex provides a straightforward way to meet that is integrated with our other business systems. It is streamlined, and the most important things is that I trust the security. I have had a good experience, and I am glad to use Webex in the future. Pros WebEx is easy and reliable. We utilize it mainly because it is a secure platform to discuss proprietary or sensitive information. It is easy to setup and troubleshoot any audio or access issues. The ease of entering without disturbing a meeting in progress and sharing screens is also nice. I also like that it is paired with my Outlook mail so that it is easy to determine availability, find open rooms, and send invites all from my email. Cons What I like least is the lack of features compared to some other softwares: I would like availability for two people to share screens at once (to compare output) and to allow breakout rooms. Not having these things makes some actions (like breaking into smaller conversations during a meeting) inconvenient or not possible. Review Source Cathy M. Certified Writer, Political Editor, Assistant Director of Education Used the software for: 2+ years ### "WebEx is easy to use. Its uses for business meetings are fabulous." March 9, 2018 5.0 Pros Creating events using WebEx is simple, the contact makes it easy to set up classes, interviews, and company meetings. I especially like the ability to save notes and record sessions for ease of review. Cons While there are several options to contact customer service, it is difficult to offer the correct solution for anyone needing technical assistance to join a meeting. I find this the most frustrating part of WebEx. Review Source VR Verified Reviewer Account Manager Education Management Used the software for: Less than 6 months ### "Loved the Platform" October 6, 2021 5.0 I felt it was a great platform to use. I felt it was user friendly both for client and attendee. I would use this platform again for another virtual event/meeting. We had many complements on how well it was organized. Pros I felt the chat rooms were an important use for the conference. They have the attendees an avenue to socialize, connect and ask questions. Cons I would like to have able as a producer to star or flag something in the chat to ask in a Q&A session at the end of a presentation. Review Source Response from Cisco October 20, 2021 Thank you so much for the kind review. We're glad your attendees enjoyed the event and using the Socio platform. We'll be sure to pass on your additional feedback to the product team for possible future feature updates. JC Janak C. Senior Data Engineer Hospital & Health Care Used the software for: 2+ years ### "Very nice Piece of software for Coordination" April 14, 2022 5.0 I like this software overall. The features are good altogether. Pros Screen Sharing and group meetings features are nice. Calling and private chat with a colleague. Cons The calendar sync up has some problems. Customer support is not up to the mark Review Source VR Verified Reviewer Chief of Operations Used the software for: 2+ years ### "Great experience with WebEx, and its absorption by Cisco only improved it." July 19, 2018 5.0 Simple to use for any level of user, and terrific support. Pros It's incredibly easy to use, and the ability of nearly all my customers and business partners to also use it is a giant plus. Many of the cheaper or free options won't make it past many firewalls or security protocols. Cons At the end of the day, cost is the thing I like least. With that said, the support structure and integration with Cisco does make it cost effective. Review Source VR Verified Reviewer Named Enterprise Account Manager Computer Software Used the software for: 2+ years ### "Comprehensive Remote Meeting Solutions Easy To Use" July 21, 2018 4.0 Pros There's just a great suite of functionality here: I can share specific application(s) or my whole screen. It stores my phone number and will call me, so I don't have to dial in. The Mobile app seems to have full functionality. I can easily add a WebEx to my meeting with the Outlook plugin. It's great. Cons Sometimes reliability isn't 100% there and people have challenges "dialing in" to your WebEx. That's about it. Review Source GOURI S. Data Scientist Telecommunications Used the software for: 2+ years ### "Webex for video meetings" October 20, 2021 4.0 Over all experience using webex for video meetings is good and it's not costly and affordable Pros The best thing about Webex it works on very low internet quality. and it works very well on large number of audience. Cons The least liked thing about WebEx is it takes much time to connect to Audio, which makes irritate sometime. Review Source Ayesha T. Mathematics faculty Education Management Used the software for: 6-12 months ### "Meetings and classes, all in one platform." July 13, 2023 5.0 Pros Its a multi-use platform. You can have assessments, polls along side your meetings or classes. Cons Some features may be difficult to use for new users. Review Source Jorge A. Civil Engineer Civil Engineering Used the software for: 6-12 months ### "A really easy to use app for communication " July 4, 2020 4.0 I really like this app to use daily, it’s really intuitive and easy to use for any type of use and people. I’ll highly recommend it to anyone looking for an app to communicate with other people in other places. Pros Webex is a really great app that really improves the way to communicate with others, you can use it for work, for education or just to meet with your friends and family, this software has a great capacity to add participants. What I liked the most was the easy to use features, it’s very intuitive and you can easily share your screen, show your camera or simply turn you microphone to speak Cons I’m really missing a feature to create rooms within the same app. My job sometimes requires to divide the room for activities but I wasn’t able to find that feature Review Source Alson K. Creative Director Information Technology and Services Used the software for: 1-2 years ### "One of the more solid but expensive web conferencing tool" February 2, 2023 5.0 Overall it's very stable and one of the more reliable web conferencing tools out there. Pros The remote controls are smooth, audio and video is stable and remote dial-ins are very smooth and non-laggy. Cons Only the price is a concern as it's meant for corporate use. Pricing may not be suitable for startups with little users. Review Source Adrian E. Infraestructure Analyst Information Technology and Services Used the software for: 2+ years ### "Cisco does not dissapoint, Webex is still setting the stardard" May 22, 2022 5.0 Great product, used it before without any problems. Pros Is easy to use, robust and has every feature I can think of. Cons Nothing from Cisco, but most people do not have the client installed and this causes delays when starting meetings since installing and updating takes time. Review Source VR Verified Reviewer Account Executive Used the software for: 2+ years ### "Webex helps me connect with my clients on a daily basis. " May 29, 2018 4.0 You can connect quickly with your clients that are also Webex users! The service is great and the connection rarely ever gets lost! I would recommend using this tool. Pros I like that Webex can successfully accomplish what it knows how to do best! It allows me to either do a video and audio or just an audio connect with my colleagues and clients. I think the connection is great, I never have any problems hearing the other end or visually issues. Cons My one problem with Webex is that it can really eat up a bunch of time at a beginning of a call if the client doesn't have webex on their end. The great thing with Google Hangouts is that you can just run it in your browser, no need to install or test anything to get the connection working. I wish that webex was a bit easier to use on this front. Review Source Ryan S. Director of Client Services Financial Services Used the software for: 2+ years ### "WebEx is awesome! I love the ability to share screens with multiple offices." April 18, 2018 5.0 Pros Screen share / voice over is an awesome way for us to communicate. As a geographically diverse small business, this enables us to utilize technology to save money! This software seems to be the most advanced of all that are out there! Cons There are delays at times with the screen sharing (could be related to internet connectivity) and like any conference call service, we seem to talk over each other at times. Review Source MC Melissa C. Career Coach Education Management Used the software for: 1-2 years ### "It's Really Great for Business and Work Enviorments" March 3, 2022 4.0 Pros I do like hosting meetings and trainings via webex. I love being able to use breakout rooms for participant engagement Cons Nothing too negative, but I would like to see Webex get a little bit more modern, I see a lot of updates with competitor systems and would love to see new features and updates for Webex also Alternatives considered [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) It was compatible with the needs for business partner Review Source Shane G. NPI Material Planner II Used the software for: 1-2 years ### "Easiest way of communicating between teams and companies!" August 1, 2018 5.0 Pros Easily links to your Outlook calendar to give you notifications. Gives you updates on upcoming meetings as well as an easy popup link to connect to that meeting. Easy sync in with the option to add an external phone as your form of communication. Can also have WebEx call your phone if you have any issues. Also gives you an option to mute your phone, share multiple peoples screens with a simple click, and chance to chat within the WebEx player. Cons Only downside - sometimes the dial-in can take a while, I'm assuming this is mostly due to strength of connection. Review Source Raymond H. Gestion clientèle Broadcast Media Used the software for: 6-12 months ### "Webex : Communiquer et Collaborer " October 17, 2023 4.0 Pros Webex est un outil facile d'utilisation. Il me permet une connexion très rapide du pont de conférence, très sécurisé, il me permet de faire des audios et des vidéos conférences. Cons Efficace comme application mais qualité d'appels flous par moments. Review Source Nicole S. operations Consultant II Hospital & Health Care Used the software for: 2+ years ### "Very easy to use" November 14, 2018 5.0 Pros WebEx if very easy to use, I like how if you save the invite you can include the webex number and passcode in the location and it will then dial the number and the passcode all at one time. I know this sounds silly but it is a huge time saver and safety aspect while driving. Cons The biggest problem I have with webex is that when you try to use it with people outside of the organization they have difficulty. Review Source Andrew B. National Director of Operations for Winter Conference Religious Institutions Used the software for: 1-2 years ### "Easy to use professional virtual events platform. " May 9, 2022 5.0 Pros It was easy to use to set up a platofrm for our virtual event as well as apps for our in person conferences. It was easy to integrate our existing streaming service into this platform. Cons Using the most restricive access settings for our virtual events some users had trouble logging in. Most of the time this was due to user error, but there were rare instances where it just didn't seem to work quite right. We were able to find work arounds for the users that reached out to us. Alternatives considered [RingCentral Events](https://www.capterra.com/p/10010919/Hopin-Events/) Review Source PCC Parkash Chander C. Executive Director Education Management Used the software for: 1-2 years ### "Sanskriti Review" February 4, 2022 4.0 A very satisfying experience. Pros There is no limit on the number of users that it can accommodate. Cons At times, the speed is low but can not attribute entirely to the software. It could be other factors. Alternatives considered [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Reason for choosing Webex Suite No restrictions on the number of users Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.